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From The PM Instructors
PMI-ACP Agile Certified Practitioner Training Exam Prep Course



In 2011, the Project Management Institute (PMI) released the PMI Agile Certified Practitioner (PMI-ACP ®) Credential. This credential benefits those specializing in the area of agile project management, or who would like to validate their experience and knowledge of the subject matter.
Prepare for the PMI Agile Certified Practitioner certification exam (PMI-ACP) through this three day,
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PMI-ACP Agile Certified Practitioner Training Exam Prep Course
From Jack Quinn Solutions, L. L.C
CPSM Exam Prep for Exam 2 - Effective Supply Management Performance




This 1-day course prepares participants for success on Exam #2 of the Certified Professional in Supply Management Program offered by the Institute for Supply Management. The course covers forecasting, logistics, materials and inventory management, organization assessment, planning, product development, project management, and quality. Each of these areas enables effective management of the supply
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CPSM Exam Prep for Exam 2 - Effective Supply Management Performance
From Business Coach Philippines
How to Invest in the Philippine Stock Market Seminar
INTRODUCTION: This seminar is an introduction to the basics of stock market trading in the Philippines. The stock market is where ownership shares in a company is bought and sold. This is vital to our economy as the capital needed for business expansion is often sourced through the stock market. Having a share in the company means you participate in the growth or decline of the value of the firm.
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How to Invest in the Philippine Stock Market Seminar
INTRODUCTION: This seminar is an introduction to the basics of stock market trading in the Philippines. The stock market is where ownership shares in a company is bought and sold. This is vital to our economy as the capital needed for business expansion is often sourced through the stock market. Having a share in the company means you participate in the growth or decline of the value of the firm.
more...
Business Taxation Made Easy
For those who want to understand about business taxation this seminar is ideal, the seminar is designed for the non-accountant to easily comprehend the basics of taxation. The participant will get to know the different types of taxes and how to go about the computation. Then how and when to file and pay the taxes will be discussed.
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From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute
Project Management in Action Managing World Bank Projects
... of their team
Demonstrate their awareness of the value of team cohesiveness and team solidarity, and the dangers of over-cohesiveness.
Groups and Aggregations: Points of Distinction
The type and permanence of the leadership of a team
When does a situational leader emerge
How does the team attempts to replace a situational leader, enhance stability, acceptability or renewed or
more...
Project Management in Action Managing World Bank Projects
... of their team
Demonstrate their awareness of the value of team cohesiveness and team solidarity, and the dangers of over-cohesiveness.
Groups and Aggregations: Points of Distinction
The type and permanence of the leadership of a team
When does a situational leader emerge
How does the team attempts to replace a situational leader, enhance stability, acceptability or renewed or
more...
Advanced Oil Gas Accounting International Petroleum Accounting 3
...as reserve quantities
Analysis of reasons for changes in value of standardized measure 12/ 31/ XB
Sales and transfers, net of production costs
Changes from extensions, discoveries, and improved recovery
Changes in estimated future development costs
Development costs incurred during the period that reduce future development costs
Analysis of changes in development costs
Revision Quantity
more...
Advanced Oil and Gas Accounting International Petroleum Accounting 2


...ck Method
a Accounting rate of return
a Net present value (NPV) method
a Internal rate of return (IRR) method
a Profitability index
Day 3 a Part 1-Accounting For Asset Retirement Obligations And Asset Impairment
a Accounting fro Asset Retirement Obligations
a Scope of SFAS No. 143
a Legally enforceable obligations
a Obligating event
a Asset recognition
a Initial
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Advanced Oil and Gas Accounting International Petroleum Accounting 1


Day 1 - ACCOUNTING CONCEPTS and GOVERNANCE
I. Accounting Concepts
1. The money measurement concept
2. The entity concept
3. The going concern concept
4. The dual aspect concept
5. The accounting period concept
6. Materiality (Proportionality) concept
7. The conservatism concept
8. Consistency concept
9. The realization concept
10. The matching concept
11. The cost concept
II.
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Comprehensive Real Estate Management


...tion
- The Global money market;
- The effect of money value on real estate;
- The effect of National Inflation or real estate;
- The effect of Global Inflation on Real Estate;
- Conducting basic financial analysis;
- Undertaking real-life financial analysis;
- Synthesizing current or financial and related information;
- Predicting the effect of a particular economic trend on real
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Community Management Skills


...
The Business Plan: Its Importance and Process; Its Value In Attracting Funding, The Business as a Strategic Tool Key information to include; Assembling the Business Plan - collecting and analysing and recording relevant information
- Meeting Management
Preparing the Agenda; Establishing Meeting Schedules; The Role of The Convenor; Convening Meetings; Gate keeping; Managing
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Evaluating the Performance of Industrial Investments



...n on investment (ROI)
- Residual income (RI)
- Economic value added (EVA)
- Managementa s minimum required rate of return
5.) Examining Instruments and Documents
- Analysing historical data to identify trends
- Evaluating the financial position of industrial companies
- Examining financial statements
- Evaluating Cash Flow Statement
- Examining the Income Statement
- The
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Enhancing Managerial Effectiveness


...and Meeting Management
OBJECTIVES:
- Appreciate the value of time in an organisational context
- Regard time as an important resource
- Apply the principle of throughput accounting to organisational
- Activities as a motivation towards effective time-management
- Devise an effective time management strategy
- Manage meetings more effectively as a time management device
-
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Human Resource Management HRM in the Oil and Gas Industry


...urce management within the oil and gas industry.
- HRM Value Chain in Oil and Gas Sector
- Concerns of human resource management within the oil and gas industry:
* Recruitment
* Selection
* Motivation
- Human Resource Planning within the oil and gas industry.
- Workforce Management Strategy within the oil and gas industry.
* E. g. Workforce Flexibility
*
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Communication Dynamics and Networking in Organisation


A. OBJECTIVES:
1. Oral-Visual Presentation
By the conclusion of the specified learning activities, participants will be able to:
- a Explicitly demonstratea that they took the necessary steps in the preparation for their oral-visual presentation
- Prepare and deliver electronic presentations
- Demonstrate their understanding of the importance of the introduction - in
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Oil and Gas Operation for Oil and Gas Non-Technical Staff


...ooling
- Porosity
- Possible reserves
- Present net value
- Primary recovery
- Primary term
- Private Placement Offering
- Probable reserves
- Producing horizon
- Producing platform
- Production
- Production test
- Proppants
- Prospect
- Proved behind-pipe reserves
- Proved developed reserves
- Proved reserves
- Proved undeveloped reserves
- Public lands
-
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Change Management and Executive Leadership in Organisations


...nd leader effectiveness or ineffectiveness
- Perceived value of a democratic leader behavioura , dispensing
participative leadership
- Perceived value of a autocratic leader behavioura
- Value of a performance monitoringa to individual effectiveness
- Result Orientation Leadership VS Process Oriented Leadership
- Transformational
- Leadership and
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Executive Leadership and Corporate Communication


... Distinguish between data and information
- Assess the value of secondary sources of information as a prelude to the presentation of primary information
- Choose the most appropriate data elicitation techniques, in relation to the sampling frame, sampling unit, sample size & time span, among other factors.
- Advise others of the situations in which participant observation, conversation
more...
Financial Risk Management Financial Risk Microeconomics Macroeconomics and The Credit Crunch


... Remedies
- The Pros and Cons of High and Low Currency Value
- Stabilizing Currency Value: State Control vs. Market Determinants
- Interbank Lending and the Element of Trust
- Analysing the 2008 Credit Crunch
- The Credit Crunch and Intervention Failure
- Efforts to Remedy the a Credit Cruncha
- Economic a Kick-starta : Strategic Imperatives
Module 4
more...
National and International Economic Competitiveness Towards Economic Growth and Sustainability


...peratives
- The Pros and Cons of High and Low Currency Value
- Currency Alignment
- Stabilizing Currency Value: State Control vs. Market Determinants
Module 2 - Economic Competitiveness: An Introduction
- Competitiveness: A conceptual Exploration
- Contextualising Competitiveness
- National Competitiveness
- Regional Competitiveness
- International Competitiveness
more...
Managerial Facilitation of Value-Added Customer Service Excellence Course


...onsibility Of The Service Provider And Manufacturer
- Value Of Front-Line Staff To Organisational Effectiveness
- Features Of A Client-Driven Organisation
- How Can We Assure Clients That They Are Getting A Good Deal?
- Working Towards Clientsa Continued Accessing Of Service
2. CREATING VALUE THROUGH SERVICE EXCELLENCE
- The Sales Of Goods Act
- Legal
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Human Resource Management HRM Selected HRM Modules from HRM A Practitioners Approach


...rate an understanding of the concept of motives and their value in organisational and subsystem effectiveness.
- Distinguish between the different sets of motivation theories, notably content, process and reinforcement.
- Demonstrate their ability to translate motivation theory into practice.
- Evaluate the appropriateness of the application of particular theoretical aspects of
more...
Human ResourceTraining and Development Management
...l Objectives.
a Establishing Learning Objectives.
a Value Of Varied Learning Experiences.
a Determining The Content Of Training Programmes.
a Designing Delegate Activities, In Line With Established Objectives.
a Effective Oral Presentations.
a Designing Training Courses.
a Designing Icebreaker And Closure Activities.
a Creating An a Ideala Setting.
Designing
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Modern Marketing in a Consumer-Lead Environment


...rch findings with respect to changing client and customer values
- Suggest, with supporting evidence, the reasons associated with clients and customersa a shifting valuesa
- Distinguish between different approaches to marketing & their underlying philosophies
- Demonstrate an awareness of the importance of the marketing mix to service success
- Conduct an
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Managing Individuals and Groups in an Organisation


...
- Latent conflict
- Manifest conflict
- Organisational value of conflict
- Introducing conflict
- Exploiting conflict
- Conflict Resolution Methods
- Mutual Resolution
- Collegial Intervention
- Hierarchical intervention
- Debriefing in Conflict situations
- Role negotiation: beyond worker-manager prerogative
3.) Employee Development a incorporating training needs analysis
more...
Real Estate Management an Introduction


...t;
- Decide whether the rise and fall of local currency value has an effect on real estate;
- Use available data to undertake basic financial analysis;
- Use given information to undertake a real-life financial analysis;
- Synthesize current or suggested information to make predictions on the extent to which a particular economic trend is likely to affect, negatively or positively, real
more...
UK Employement Law


...an employment contract
- Exhibit an understanding of the value of employees as their organisationsa Intellectual Property
- Suggest ways by which their organisations intellectual property might be legally exploited
- Explain how an organisation might protect its intellectual property
- Use case laws to determine the issues that determine which copyright an organisation or its
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Trainer Training Training for Trainers


...d Memory
- The Taxonomy Of Educational Objectives
- The Value Of Varied Learning Experiences
- Establishing Learning Objectives
- Determining The Content Of Training Programmes
- Designing Delegate Activities, In Line With Established Objectives
- Effective Oral Presentations
- Designing Training Courses
- Designing Ice-Breaker And Closure Activities
- Creating An a Ideala
more...
Team Dynamics Team Leadership


...53; of their team
- Demonstrate their awareness of the value of team cohesiveness and team solidarity, and the dangers of over-cohesiveness.
2. Course Contents, Concepts and Issues
- Groups and Aggregations: Points of Distinction
- The type and permanence of the leadership of a team
- When does a situational leader emerge
- How does the team attempts to replace a situational
more...
Strategic Management and Project Management


... for the type of research being conducted
- Assess the value of secondary sources of information as a prelude to the conduct of primary research
- Choose the methodology that best suits the type of investigation being conducted & appropriate to the research objectives
- Choose the most appropriate data elicitation techniques, in relation to the sampling frame, sampling unit, sample
more...
Strategic Management Accounting Incorporating Balanced Score Card


...ABM)
- Linkages between ABM and ABC a monitoring value creation
- Problems, Case Study and Examples
C. Other Advanced Approaches to Costing
- Job-costing systems
- Process costing systems
- Cost allocation
- Cost allocation: joint-cost situation
- Quality and strategic cost management: the concept of TQM
- Problems, Case Study and
more...
Strategic Management and Strategic Cost Management


...ABM)
- Linkages between ABM and ABC - monitoring
- Value creation
- Problems, Case Study and Examples
3. Different Approached to Budgeting
- Fixed and flexed budget (static and flexible budget)
- Rolling budget
- Zero based budgeting
- Activity based budgeting
- Master budget
- From costing to budget: interpreting variances (variance analysis)
-
more...
Research Project Design Conduct and Report


...te for the type of research being conducted
- Assess the value of secondary sources of information as a prelude to the conduct of primary research
- Choose the methodology that best suits the type of investigation being conducted & appropriate to the research objectives
- Choose the most appropriate data elicitation techniques, in relation to the sampling frame, sampling unit, sample size &
more...
Real Estate Mangement An Introduction
...t;
Decide whether the rise and fall of local currency value has an effect on real estate;
Use available data to undertake basic financial analysis;
Use given information to undertake a real-life financial analysis;
Synthesize current or suggested information to make predictions on the extent to which a particular economic trend is likely to affect, negatively or positively, real
more...
Planning Costing and Budgeting for Executive Decision-Making


...an and identify corrective actions
- Understand the time value of money; understand discounted cash flow (DCF) techniques and their application to financial decision making
- Use and build EXCEL spreadsheets for financial analysis, from basic models through to Monte Carlo simulation
PROGRAMME OUTLINE
1. The need for Financial Control in Business
- Understanding accounting and
more...
Personnel and Occupational Testing


...e details of the course:
Objectives:
- Appreciate the value of employment testing
- Determine measures to enhance test security
- Ensure that the highest ethical standards are maintained for test users
- Exhibit their ability to use test administration guide, appropriately
- Effect percentile classification of test and test scores
- Indicate the measures that need to be taken in
more...
Organisational Structure and Control Systems


...upport organisational control
- Determine the cybernetic value of computerised information system in general organisational functioning and specifically management control system
- Evaluate the impact of a haphazard management accounting system on the overall organisational control mechanism
- Explain the import conversion export process
- Apply the concept of equifinality in
more...
Motivating Workers Intrinsic and Extrinsic Rewards


...rate an understanding of the concept of motives and their value in organisational and subsystem effectiveness
3. Distinguish between the different sets of motivation theories, notably content, process and reinforcement
4. Demonstrate their ability to translate motivation theory into practice
5. Evaluate the appropriateness of the application of particular theoretical aspects of motivation
more...
Modern Quality Systems and ISO 9000


...upport organisational control
- Determine the cybernetic value of computerised information system in general organisational functioning and specifically management control system
- Evaluate the impact of a haphazard management accounting system on the overall organisational control mechanism
- Explain the import conversion export process
- Apply the concept of equifinality in
more...
Modern Quality Systems


...upport organisational control
- Determine the cybernetic value of computerised information system in general organisational functioning and specifically management control system
- Evaluate the impact of a haphazard management accounting system on the overall organisational control mechanism
- Explain the import conversion export process
- Apply the concept of equifinality in
more...
Managing Internal and External Cultural Diversity


...ribution
- Demonstrate their willingness to appraise the value of centralise communication vs decentralised communication
- Demonstrate their understanding of the extent to which communication can be used as a control mechanism
- Suggest at least three barriers to communication and how they might be averted or addressed
CONTENT:
- Communication: a definition
- When is communication
more...
Leadership Styles Seminar or Course

...ylea Approaches to Leadership
65. Assess the value of Contingency Approaches to Leadership, in relation to the Environment, Technology and The Work to Be Done
66. Relate Contingency Approaches to Leadership to Superior-Subordinate Relationships
67. a Vocalisea the relationship between the Contingency Approaches to Leadership and Employee Development
68.
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Judge Seminar1 Dealing with Economic and Financial Crimes


...rate an understanding of the concept of motives and their value in organisational and subsystem effectiveness
- Distinguish between the different sets of motivation theories, notably content, process and reinforcement
- Demonstrate their ability to translate motivation theory into practice
- Evaluate the appropriateness of the application of particular theoretical aspects of motivation to
more...
Employee Resourcing and Worker Motivation


...rate an understanding of the concept of motives and their value in organisational and subsystem effectiveness
- Distinguish between the different sets of motivation theories, notably content, process and reinforcement
- Demonstrate their ability to translate motivation theory into practice
- Evaluate the appropriateness of the application of particular theoretical aspects of
more...
Corporate Governance Principles and Practice


...gation in relation to a leasinga
- Outline the value of delegation to the a delegatea
- Highlight the developmental opportunities that delegation provides for subordinates
- Exhibit a heightened knowledge of the support that managers should provide to a delegateesa , to enhance the performance of their roles
- Provide advice to managers on the extent to which
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Corporate Governance and Strategic Management


...gation in relation to a leasinga
- Outline the value of delegation to the a delegatea
- Highlight the developmental opportunities that delegation provides for subordinates
- Exhibit a heightened knowledge of the support that managers should provide to a delegateesa , to enhance the performance of their roles
- Provide advice to managers on the extent to which
more...
Communication Information Gathering Analysis and Report Writing


... Distinguish between data and information
- Assess the value of secondary sources of information as a prelude to the presentation of primary information
- Choose the most appropriate data elicitation techniques, in relation to the sampling frame, sampling unit, sample size & time span, among other factors.
- Advise others of the situations in which participant observation, conversation
more...
Bank Cost and Budgetary Control


...ABM)
- Linkages between ABM and ABC - monitoring
- Value creation
- Problems, Case Study and Examples
DAY 3 - Different Approached to Budgeting
- Fixed and flexed budget (static and flexible budget)
- Rolling budget
- Zero based budgeting
- Activity based budgeting
- Master budget
- From costing to budget: interpreting variances (variance analysis)
-
more...
Anti-Dumping In Practice Hypothesising Case Reporting Case Investigation Countervailing Actions Sunset Review and Suspension


...gates will be able to:
- Discuss, with confidence, the value of international trade and those who are poised to benefit from the various activities involved
- Determine the degree to which international trade might be a key factor in a countrya s a capacity buildinga
- Determine the degree to which the pricing in domestic markets might be a realistic measure
-
more...
Advanced Budgeting For Business Enhancement


... and operationalised a Master budget
- Demonstrate the value of Zero base budgeting in an Organisationa s budgetary function
- Activity based budgeting
- Demonstrate a high-level grasp of the concept of rolling budget
- Execute the Decision-Making process with Relevance Costs and a Strategic Emphasis
PROGRAMME OUTLINE
A. Introduction To Cost, Cost Information and Review
more...
Financial Accounting and Management Accounting


...amic nature of the true and fair view
- Measurement of value
- Off-balance-sheet finance
- Related parties
- Social and environmental disclosures
- The reporting cycle
- Summary financial statements
- Corporate governance
- Financial Reporting Review Panel
- How valid is the stakeholder model9
- Summary
* Further discussions
* Test your
more...
Executive Leadership and High Performance Team Management


...he concept of high performance teams
- Illustrate the value of high performance teams in enhancing organisational development
- Explain the motivation behind the excellence of high performance teams
- Illustrate how their organisations can benefit from high performance teams
- Demonstrate an understanding of the relationship between high performance teams and a Risky Shiftsa
more...
Enhancing Objective Accomplishments Through An Enthusiastic Workforce


...rate an understanding of the concept of motives and their value in organisational and subsystem effectiveness.
- Distinguish between the different sets of motivation theories, notably content, process and reinforcement.
- Demonstrate their ability to translate motivation theory into practice.
- Evaluate the appropriateness of the application of particular theoretical aspects of motivation
more...
Employee Resourcing Recruitment and Selection


By the conclusion of the specific learning activities delegates will:
- Exhibit an understanding of the desirability of a limited turnover of staff.
- Demonstrate their ability to determine the type of commitment that motivate particular individuals to join an organisation
- Have designed ways of stabilizing staff turnover/ high turnover
- Be aware of how personnel demand forecast (PDF) is
more...
Dynamics Of Organisational Change Management Seminar

...d expertise that this seminar guarantees, improving their value to their organisations, as they strive towards acquiring and, or, maintaining their competitive advantage.
- They will benefit immensely from the expertise of Dr. Crawford, as a senior academic, consultant and trainer.
- The delegate activities of the seminar are carefully designed to ensure that the objectives of this change
more...
Diversity Management a Value Added Inclusion


By the conclusion of the specific learning & development activities, delegates will be able to:
- Distinguish between equal opportunities and diversity management;
- Demonstrate an understanding of the Equal Opportunities Legislation and its implications for organisational operation;
- Demonstrate their awareness of the bases for racial, ethnic and gender discrimination, focusing on the social
more...
Comprehensive Project Management


... for the type of research being conducted
- Assess the value of secondary sources of information as a prelude to the conduct of primary research
- Choose the methodology that best suits the type of investigation being conducted & appropriate to the research objectives
- Choose the most appropriate data elicitation techniques, in relation to the sampling frame, sampling unit, sample
more...
Client or Customer Care

...ates will be able to:
1. Demonstrate an understanding of value of front-line staff to organisational effectiveness;
2. Exhibit competence in fundamental aspects of customer/ client service - incorporating sensitivity to clientsa needs;
3. Exhibit a a functionala level of interpersonal relationship;
4. Communicate effectively with clients, colleagues, juniors and managers;
5.
more...
Advanced Project Management


... affected by a Market Dynamicsa
- Illustrate the value of liquidity in project management and its associated risk
- Indicate how operating risk might be a financial liability
- Associate fraud risk with project management
- Link settlement risk with a survival imperativea
- Understand the relationship between project management strategy and risk management
- Indicate
more...
Advanced Cost Management for Business Competitiveness


...ement (ABM)
- Linkages between ABM and ABC-monitoring value creation
- Problems, Case Study and Examples
C. Different Approaches to Costing: Part 2
- Job-costing systems
- Process costing systems
- Cost allocation
- Cost allocation: joint-cost situation
- Transfer pricing
- Problems, Case Study and Exercises
D. Different Approached to Budgeting
- Fixed and
more...
MSc Human Resource Training and Development Management


...rate an understanding of the concept of motives and their value in organisational and subsystem effectiveness.
- Distinguish between the different sets of motivation theories, notably content, process and reinforcement.
- Demonstrate their ability to translate motivation theory into practice.
- Evaluate the appropriateness of the application of particular theoretical aspects of
more...
Human ResourceManagement a Practitioners Approach


... (public course) 'The Management of Workforce Diversity A Value Added Inclusion'
- Distinguish between equal opportunities and diversity management.
- Demonstrate their awareness of the bases for racial, ethnic and gender discrimination, focusing on the social identity perspective.
- Be able to determine the organisational benefits of organisational diversity, on the bases of cost, resource
more...
From PetroEDGE
PETROLEUM RISK ANALYSIS PORTFOLIO MANAGEMENT 12 14 March 2012 Kuala Lumpur Malaysia


... cycle, from exploration risking to the quantification of value of information during field appraisal and on to production forecasting using both deterministic and probabilistic methodology.
Non-technical issues are then overlain, including commercial and business factors which have bearing on E&P projects.
Human factors involved in identifying risk and quantifying uncertainties are
more...
PETROLEUM RISK ANALYSIS PORTFOLIO MANAGEMENT 12 14 March 2012 Kuala Lumpur Malaysia
PROJECT MANAGEMENT for Oil Gas Professionals 27 29 February 2012 Kuala Lumpur Malaysia




About this training course
At present, project managers in the oil and gas industry have to make decisions in an environment of high levels of uncertainty and risk. This interactive3-day course will equip you with the skills and knowledge to deliver successful projects, within budget, to deadline and of sound business value. Case histories and examples of projects will provide you with
more...
Effective Plant Turnaround Management Optimising your Turnaround Management Strategy to Exceed Safety Quality Time and Cost Targ


...lanning required to give not only the desired outcome but value for money as well.
The purpose of the course is to use the Model of Excellence for Turnarounds and the principles of Challenge Planning to equip attendees with an advanced approach to Turnaround Management. The course will consist of direct teaching of principles, case studies of real situations, free discussion of issues and
more...
Negotiation Skills Techniques for Engineers and Technical Professionals 19-20 January 2011 Kuala Lumpur


Many technical experts find it difficult to move out of their expertise areas and deal with commercial matters. Negotiating to optimise business value is a step further from their comfort zones. All too often negotiations are then left to finance personnel. They bring many strengths to the table but an understanding of engineering trade-offs is not one of them.
By attending this course
more...
Fundamentals of Finance Accounting Project Investment Analysis in Oil Gas
This 3-day separately book-able course is not designed to skill Oil & Gas engineers to be accountants, but to give participants the confidence and ability to communicate with accountants and finance managers and to improve their own financial decision making.
For engineering professionals, a high level of technical expertise is no longer sufficient for superior management performance. Oil &
more...
6th run in Asia LNG FUNDAMENTALS Master the Essential Commercial and Technical Forces Driving the Global LNG Value Chain 31st Oc



About this training course
The 21st century has been coined the century of gas. The course will address the fundamental technical and economic factors that have driven and will drive the successful development of natural gas reserves by means of an integrated liquefied natural gas (LNG) project. The current exponential growth in the use of natural gas through international trade in LNG is
more...
Advanced Turnaround Shutdown Outage Management 26 28 April 2011 Kuala Lumpur Malaysia



A 3 day training course derived from the Turnaround Model of Excellence developed by practitioners that guarantee the reliability of your operations. The course six modules develop and expand the basic ideas of the Model of excellence and introduce some new concepts to further enhance performance. The aim of the course is to expand the knowledge and give new insights on Turnaround Management to
more...
PROJECT MANAGEMENT For Oil Gas Professionals with Bob Mittelsdorf 28 February 1 March 2011 Kuala Lumpur Malaysia



At present, project managers in the oil and gas industry have to make decisions in an environment of high levels of uncertainty and risk. Poor project management causes oil and gas companies massive losses of resources and money. In a climate of volatile oil prices, it is more important than ever to halt these losses.
This interactive 2-day course will equip you with the skills and knowledge
more...
Fundamentals of Finance Accounting and Project Investment Analysis in Oil Gas 24 Jan 2011 - 26 Jan 2011




This 3-day separately book-able course is not designed to skill Oil & Gas engineers to be accountants, but to give participants the confidence and ability to communicate with accountants and finance managers and to improve their own financial decision making.
For engineering professionals, a high level of technical expertise is no longer sufficient for superior management performance. Oil &
more...
LEADERSHIP TEAM DYNAMICS in OIL GAS 1 3 Dec 2010 Kuala Lumpur Malaysia



Partnerships are growing in the oil and gas industry today, developing a project alongside other companies offers a wide range of advantages such as: risk mitigation, economies of scale, access to funds, technology and resources. This is particularly attractive in the current scene, in which hydrocarbon resources are increasingly found in difficult to access locations and companies are
more...
Finance for Non Finance Professionals in Oil Gas and Petroleum Fiscal Regimes Applied Finance for Oil and Gas Industry 29 - 01




This 3-day separately book-able course is not designed to skill Oil & Gas engineers to be accountants, but to give participants the confidence and ability to communicate with accountants and finance managers and to improve their own financial decision making.
For engineering professionals, a high level of technical expertise is no longer sufficient for superior management performance. Oil &
more...
Drilling Essentials For New Engineers Non-Technical Professionals, Singapore


Professionals in the Oil & Gas industry are constantly re-inventing themselves. To meet this challenge,
PetroEdge provides up- to-date, practical and technically sound training solutions that enable engineers and Oil & Gas professionals to be continuously relevant in industry.
Petroedge competency based courses specify new and essential skills engineers need to have to perform their duties
more...
From Dragon Teambuilding Int. Ltd.
The Cocktail Challenge
Cocktail team building is a fantastic way to engage and strengthen your team, they will be having so much fun they wona t even realise the benefits you are getting out of it!
Shaker have 4 uniques cocktails team building sessions to choose from, each designed specifically to meet the team building requirements of your business whilst still being fantastic value for money. Alternatively we
more...
The Cocktail Challenge
Cocktail team building is a fantastic way to engage and strengthen your team, they will be having so much fun they wona t even realise the benefits you are getting out of it!
Shaker have 4 uniques cocktails team building sessions to choose from, each designed specifically to meet the team building requirements of your business whilst still being fantastic value for money. Alternatively we
more...
From The Career Center
Visual C NET Introduction for Developers
You have experience in programming in at least one other object-oriented or object-based programming language. You are now entering the new world of .NET programming, using the C# programming language and the Visual C#.NET integrated development environment inside Visual Studio.NET. This is one in a series of C# programming courses. Upon successful completion of this course, students will be
more...
Visual C NET Introduction for Developers
Java 2: Enterprise Development with BEA WebLogic Server
This course provides you with the background and skills required to design and
develop enterprise applications in Java using J2EE technologies. You will use
WebLogic server as the application and web server and will learn about
configuring WebLogic, deploying applications, and monitoring applications using
WebLogic s monitoring tools. During the course you will write many components of
a sample
more...
From QLogy Management Services Pvt. Ltd
CobiT Essentials




COBIT is an IT governance framework and supporting toolset that allows managers to bridge the gap between control requirements, technical issues and business risks. COBIT enables clear policy development and good practice for IT control throughout organizations. COBIT emphasizes regulatory compliance, helps organizations to increase the value attained from IT, enables alignment and simplifies
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CobiT Essentials
From Calyptus Consulting Group
Just-In-Time (JIT) for Purchasing

This 1-day Just-In-Time (JIT) for Purchasing provides an overview of the JIT method. While companies attempt to improve their cycle times, quality, cost performance, and supply chain; many are embracing the Just-In-Time (JIT) purchasing method to accomplish improvements in these key areas. JIT is not about suppliers holding inventory or only Kanban, it is the embodiment of the philosophy of
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Just-In-Time (JIT) for Purchasing
Supplier Assessment

This 1-day Supplier Assessment program will help participants understand the key aspects of supplier capability. They will learn how to participate in or lead a supplier audit. Once developed, they will be able to apply the organization's assessment tool, and provide adequate feedback to suppliers on capability and areas for improvement. Topics covered include the value of an effective supplier
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Supplier Development

This 1 and 1/2 day Supplier Development workshop provides direction on world-class ways of working with suppliers to improve supply chain performance in all areas that will benefit the cross-functional interests of the organization. Topics to be covered include defining supplier development; examples of effective supplier development and evaluation systems; components of implementation activities;
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Applying Benchmarking Principles to Purchasing

This 1-day Applying Benchmarking Principles to Purchasing course is highly interactive and applies the process of benchmarking to purchasing. It includes purchasing-oriented case studies and exercises. Topics include the value of benchmarking; what to benchmark; the basic benchmarking process; and the best sources for benchmarking information. This program will trace the process of benchmarking
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Budgeting

This 3-day elementary Budgeting course will cover the key areas of developing a budget and evaluating variances. Participants will learn to fulfill the key budget management and administrative tasks necessary for an effective budget process. Topics include understanding the purpose value of establishing budgets; types of budgeting; roles and responsibilities in the budget process; budget planning
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Continuous Cost Management

This 1-day Continuous Cost Management focuses on monitoring and evaluating cost performance. Using concepts such as value analysis, best value, make vs. buy, out sourcing, and lead-time reduction, participants will learn how to develop plans to measure, evaluate, and improve cost management on the commodities they purchase.
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Cost and Price Analysis

...le to effectively evaluate supplier proposals and perform value analysis. We will define the concepts of price analysis, cost analysis, and best value. Examples of effective tools and techniques will be considered in the analysis of direct labor, materials, overhead, G&A costs, profit and profit margins. Learning curves and the sources of data to accomplish these types of analyses will be
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Creating Value for the Organization

...Value for the Organization program explores various ways to offer value to your organization and describes how to quantify the contribution made by supply management in the short and long term. Supply management professionals must add value to the overall goals of the organization to receive the resources and recognition for their efforts. We will discuss how value can be expressed in different
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Essentials of Contracts

...value of contracts and provides the supply management professional with an overview of the legal principles and contract management. Participants will learn to accurately document the results of their agreements with suppliers; learn the key aspects of the Uniform Commercial Code and critical terms of the buyer-supplier relationship; understand the various types of purchase agreements and the
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Financial Analysis

During this 2-day program we will discuss the reasons to accomplish an effective cost and price analysis. Participants will learn how to recognize, evaluate and negotiate elements of suppliers' costs and prices; and, develop skills to evaluate the financial viability and capability of potential or current suppliers. Information will be provided on how to investigate price trends and the impact of
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Involving Suppliers in Quality and Cost Objectives

...g and evaluating cost performance. Using concepts such as value analysis, best value, make vs. buy, out sourcing, and lead-time reduction, participants will learn how to develop plans to measure, evaluate, and improve cost management on the commodities they purchase. This program will highlight a process improvement model that can be used to improve purchasing processes and supplier quality.
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Negotiations

This 1-day program will provide the basic approaches to negotiations by buyers and sellers of goods and services. A six-step negotiation process will be described. The value of negotiation planning and preparation will be covered, and participants will plan for both one-on-one and team negotiations. Feedback on negotiating styles and tactics will also be provided.
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Teaming in Acquisition

...value of the teamwork in acquisition today, citing numerous examples of effective teams in best-in-class companies. The process to develop, maintain, and improve high performance teams will be highlighted. Participants will receive feedback on their tendencies to emphasize team activities and the team process overall. Joint team objectives will be developed and plans will be put in place to
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Vendor Management

Is poor vendor performance driving you crazy? In this 1-Day course you ll learn proven techniques for evaluating and improving vendor performance. Learn how to express your expectations clearly, hold vendors accountable for performance, and develop powerful vendor performance measures. Specific topics include how to: effectively articulate the importance of vendor performance; develop Key
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Value Analysis

This 1-day program provides an overview of the opportunities found when using value analysis techniques. These opportunities pertain to both products and services and require cross-functional company involvement and supplier cooperation. The techniques can also be applied to improve supply chain processes and internal processes. Participants will use a proven tool and apply the tool to a case
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Working With International Vendors

...n a competitive edge through global sourcing and creating value from global alliances then this is a good course for you. In this 1-Day program, you ll learn how to effectively lead virtual teams, cross-border supply management, and all facets of business partnerships. Specific topics include how to: understand terms unique to international purchases; develop productive and cost-effective
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World-Class Procurement

This 2-day program will focus on creating effective cross-functional procurement teams within your organization. Topics covered include benchmarking against most successful companies; leveraging the organization's purchasing power using effective purchasing strategies; improving performance to reduce costs; strategic development; improving supplier relationships; negotiating with suppliers; value
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From iWare Logic
Fundamentals for Business Analysts Siebel 80







Fundamentals for Business Analysts (Siebel 8. 0)
What you will learn:
Siebel 8. 0 Fundamentals for Business Analysts examines Siebel applications in two dimensions. The first dimension, breadth, is covered two days of the course where students become familiar with the defining features of Siebel applications, such as Siebel Sales, Siebel Call Center, and Siebel Field Service. Students also
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Fundamentals for Business Analysts Siebel 80
From Lorman Education Services
Rules of Trust Administration
...erent levels of trust intricacy depending on the type and value of the assets involved. You will learn valuable techniques to improve trust function for everyone involved, as well as tips on managing important legal, tax and family issues. Register today and reinforce your position as a top source for trust service.
Benefits for You
- Recognize key parties - and their duties and
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Rules of Trust Administration
Estate Planning
...rn the most successful estate planning techniques at this value-added seminar.
Benefits for You
- Updated material for advising family business clients on business succession
- Efficiently plan to avoid mishaps in taxed planned wills
- Structure and effectively use estate planning to support charities
- Learn tax advantaged techniques for transferring assets to future generations
This seminar
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From Jef Menguin Workshops and Seminars
Customer Service Professional
...ing Objectives
1. Understand how customers get service value from your organization
2. Identify key customer needs where you can increase service value
3. Evaluate the experience you currently deliver, and set goals for the future
4. Create plans to add more value in customer needs
Program 103: Master the Art of Calm
Duration: 150 minutes
Youa re not any
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Customer Service Professional
From Bold New Directions
Negotiating Success




... personal power for effective bargaining
- Uncovers the value of understanding negotiation styles
- Teaches how to create Range & Alternatives to best results
- Provides a 5 phase approach for extra-ordinary outcomes
- Reworks ability to deal with and diffuse conflict
- Ignites passion for inspiring others to work toward win-win
Who Should Attend?
- Leaders
- Managers
-
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Negotiating Success
Creating Customer Loyalty



...ands personal power for effective service;
Uncovers the value of understanding customera s behavioral styles;
Teaches how to turn negative interactions into positive events;
Provides many tried and true insights for insuring more positive outcomes;
Reworks ability to deal with and diffuse conflict, and
Ignites passion for inspiring others to be of ever greater service.
Who
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From Lorman Education Services
How To Write A Response-Producing Sales Letter
...tomer Retention & Business Development Program - a $59.95 value, yours FREE. Created by Positive Response principal and copywriter Ernest Nicastro, this program includes the heart-warming and well-received Happy Thanksgiving Letter. (One client liked this letter so much he insisted on paying Ernest for the rights to use it with his company s employees and customers.)
Program includes -
1.
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How To Write A Response-Producing Sales Letter
The Financial Consultant s Role on Your Construction Projects and Capital Investments
...rms of increased revenue, income and enhancing enterprise value. This teleconference will introduce you to tools that will help you evaluate how much a project should cost and whether that capital expenditure will benefit the company. You will also learn how to monitor a project budget so that you will have the confidence in knowing that a project can be delivered without a big surprise at the
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Proactive Strategies to Reduce Your Workers' Compensation Premiums
Proactive Strategies to Reduce Your Workers' Compensation Premiums - Workers Compensation, born of a Prussian social insurance scheme, has morphed into a complex medico-legal quagmire that serves neither the interests of the employee, nor the employer. However, by understanding that workers compensation is more than insurance, simple tools may be employed to reduce the likelihood of incurring
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From Wintrac Inc.
Attaining Strategic Goals through Projects
...every completed project has actually created the Business Value intended? What can an executive do to ensure that every project is worthwhile?
The Solution
Project Portfolio Management (PPM) is the primary business process that underlies execution of an organization's Business Strategy. It is through PPM that we prioritize, fund, oversee and evaluate our projects. Effective PPM
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Seven Ways to Energize Project Portfolio Management
The Challenge
Every enterprise invests resources (money; time) in projects and every enterprise has a process through which those projects are selected and funded. But where did that process come from? Does it serve the best interests of the enterprise? Are all funded projects fully aligned with current Business Strategies? Are the cost, return and risk known for every project? Is there a
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Using Project Portfolio Management to Maximize Project Value
... our projects run into trouble? Are we really getting the value out of our projects that we intend? Are we even choosing to fund the right projects? Do all of our projects support the business strategies of the organization? Are we making the most of our project investment?
The Solution
Project Portfolio Management (PPM) is the primary business process that underlies execution of an
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Essential Agile Principles Practices
...r how to work together, as a team, to deliver the highest value early and often, while maintaining a very high standard of quality. Designed for everyone involved in (and around) a development team, this course has the ability to adapt to a variety of experience levels and functional areas. You will learn about the various Agile methods, and their values, principles, and practices. Rather than
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VMware vSphere 4.1 Boot Camp
This class is an intensive 5-day introduction to VMware's vSpherea including VMware ESXia 4 and vCentera 4. 1 delivered in 5, 10 hour days. It is intended for experienced Windows and Linux administrators who need to take charge of their VMware implementation/ operation and then drive it to the max.
No prior virtualization experience is assumed, but a willingness to work hard is required!
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Business Architecture and Process Management
...ngineering practices focusing on how to generate business value and capability through the adoption of standards and modeling methodologies.
We have found many companies are struggling with transformational changes initiatives across multiple channels and products. In understanding how to architect results and translate these into project/ program definitions and scope participants will be
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Effective Time Management
...rrency, and the ways that we talk about it illustrate its value: we say a Time is money,a and a My time was well spent,a or a It's a waste of time.a Like most professionals, you've probably struggled with managing this resource effectively. In this course, you will practice techniques that will help you achieve more effective use of your time so that you can direct your energy towards
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VMware vSphere 41 with ESXi and vCenter
...presented from the perspective of delivering key business value; not just the technical or mechanical aspects of the software. By the end of the class, attendees will have learned the benefits, skills, and best practices of virtualization. Attendees will be able to design, implement, deploy, configure, monitor, manage and troubleshoot VMware vSphere 4. 1.
You can get a complete list of other
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ITIL@ MANAGING ACROSS THE LIFECYCLE (MALC) COURSE
...of all of the service lifecycle stages that delivers true value. Based on all five (5) publications of the ITIL V3 core library, Our MALC class focuses on the planning, implementation and optimization of a cohesive, well-managed and sustainable Service Management program. Topics include business, management and supervisory objectives, purpose, processes, functions and activities, and the
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ITIL@ LIFECYCLE COURSE - SERVICE STRATEGY
... based. It is in this stage that the high-level strategic value of each service is considered and weighed against other existing and proposed services. Based on the Service Strategy publication of the ITIL V3 core library, this course focuses on designing, developing, and implementing service management, not only as an organizational capability but also as a strategic asset. Course focusing on
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ITIL V3 Foundations
This 3-day course covers the ITIL ® Version 3 best practices which are composed of five core disciplines: Service Strategy, Service Design, Service Transition, Service Operations, and Continual Service Improvement. These disciplines represent a service life cycle framework that further enhances alignment to the business while demonstrating business value, ROI and enabling IT to solve specific
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Guide to Project Portfolio Management Implementation
...usiness strategy. It is a primary determinant of how much value you receive for each project dollar. In most organizations the overall PPM process is far from optimal. If PPM is not optimized before a project portfolio management system (PPM software) is configured, the resulting software implementation may fail to meet most of its objectives. However, adequate preparation can make PPM software
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Advanced Project Topics for the Business Manager
...ith project success but also with the cumulative Business Value that those projects must ultimately generate. This means that to a Senior Manager, any project management methodology must lead the project team to plan and execute projects so that Business Value is optimized. Viewing project management through the lens of Portfolio Management provides us with just such a perspective.
The
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Reaching Your Strategic Goals Getting the Most out of Projects
...ation's projects. It is a primary determinant of how much value you receive for each project dollar. The Project Management Office (PMO) can have a dramatic impact on the effectiveness of project execution by promoting effective project management process and ensuring that projects receive much needed oversight and support. Studies have now shown that formal project management practice, when
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Implementing Practical Project Portfolio Management
...nd your projects and is a primary determinant of how much value you receive for each project dollar. PPM is currently regarded as a core business practice. Efforts made to improve the implementation of PPM can have a substantial impact on the bottom line. However, PPM is complex and any effort to improve it should be done in a systematic and careful manner.
The Solution
This course is
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Executives Guide to Project Portfolio Management
...and evaluation. Are your projects delivering the business value you expect? If not, chances are that your PPM process is not working well. Planning on installing Portfolio Management software? Don't do it until you have thoroughly examined the PPM business process it will support. Any attempt to use a software tool to drive process improvement will likely fall short of expectations.
The
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Essentials of Project Portfolio Management
... steps that are necessary to ensure that only the highest value projects receive funding. Participants discuss portfolio definition, governance options and the need for measurement of business value. They are shown the ingredients for a project environment that ensures every project is fully supported and given what it needs to succeed. Essentials of Project Portfolio Management demonstrates
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Project Portfolio Management What Every Executive Must Know
... at the right time? Do your projects deliver the business value you need and expect? If not, it is likely that your organization is not getting the most out of every project dollar.
The Solution
This course explains how to optimize PPM. It describes steps you can take to ensure that only the highest value projects receive funding. Participants review governance options, the details of
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What Project Portfolio Management Can Do for Your Business
... certain that your projects actually deliver the Business Value they are supposed to? If not, how much of a return are you getting on your project investment?
The Solution
Project Portfolio Management (PPM) sustains your organization's business strategy by ensuring that you fund the right projects at the right time. When it works well, only the highest value projects are funded, you know
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Virtualization with VMware ESX 4 and vCenter 4
...e perspective of delivering key business and/ or economic value a not just the technical or mechanical aspects of the software.
By the end of the class, attendees will have learned the benefits, skills, mechanics and best practices of virtualization. Attendees will be able to design, implement, deploy, configure, monitor, manage, troubleshoot and secure VMware vSphere 4.
You can get a
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Introduction to Enterprise Architecture
...A. It will provide the high level concepts behind EA, its value proposition within enterprises, and an understanding of how to apply EA in practice. It will also discuss the various roles and responsibilities involved in effective EA adoption. In addition to high-level concepts and methodologies, this course will provide a practical understanding of how EA is developed in a step-by-step
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Introduction to DOT NET for Developers
...value to developers and managers who are starting on a .NET project or who want to evaluate this technology.
The course opens with a discussion of the fundamentals of .NET and what problems the introduction of .NET is designed to solve. The C# programming language is introduced at a sophisticated level in order to give you a feel for how the .NET framework works,
You can get a complete
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DOT NET Overview (dot net)
...icrosofta s new .NET technology. It should prove of value to developers and managers who are starting on a .NET project or who are evaluating this technology.
The course opens with a discussion of the fundamental issues in developing applications in the web environment, leading to the concept of applications as a service. The .NET Framework is outlined, including the class library and
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DOT NET Overview
...erview of Microsoft's. NET technology. It should prove of value to developers and managers who are starting on a .NET project or who are evaluating this technology. The course is designed to run using .NET 3. 5 and Visual Studio 2008.
The course starts with an introduction to the architecture and key concepts of .NET. Visual Studio 2008 is surveyed. The major .NET languages are introduced.
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Agile Development with Scrum(project)
... to software development, including: delivering continual value to the customer, flexible and rapid response to change, short time-boxed iterations, and rapid feedback on project state. The course next covers each of Scruma s practices and, most importantly, the structure and flow of how a Scrum project is conducted according to agile principles. Extensive exercises allow students to plan
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Civility in the Workplace
...that you work with, but it is important to understand the value of being civil to one another. In this course participants will identify different types of disruptive behavior and techniques and approaches to overcome conflict, bullying and rudeness. They will create and implement organizational communication strategies to redefine the organizational culture into one of trust and teamwork.
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Problem-Solving Skills
Regardless of the specific organization or position, your skills and previous training have allowed you to gain employment in the corporate world. One thing that you may not be adequately prepared for, however, is dealing with problems. In a corporate environment, using specialized groups to solve problems is becoming more and more common. Being able to work in groups to solve problems will
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Pragmatic Use Case Writing
Without proper capture of requirements software projects have a high probability of failure. This 2-day course achieves a focused goal of writing effective, readable use cases to describe the user-centric, behavioral requirements of a software system or business workflow. This course is structured around a problem-driven approach, and students will learn use case techniques and concepts in a
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Introduction to Oracle ESB Development
...ng rules, using the Filter Expression, creation of Domain Value Maps, managing inbound and outbound SOAP messages, XSLT mapping and transformation, message mediation, use of rules and rules engines, integration of BAM components and defining different ESB application patterns.
All aspects of this class will incorporate the specific architecture of the Oracle SOA Suite to illustrate the
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IT Project+ Certification Project Management for ICT Professionals
Industry research shows that one third of IT projects are delivered later than planned. Research firms further report that 74% percent of all IT projects fail, come in over budget or run past the original deadline, and that 28% of projects fail altogether. These figures demonstrate an obvious need for professionals to supplement traditional technical skills with high value business delivery
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Introduction to Enterprise Architecture Training
...A. It will provide the high level concepts behind EA, its value proposition within enterprises, and an understanding of how to apply EA in practice. It will also discuss the various roles and responsibilities involved in effective EA adoption. In addition to high-level concepts and methodologies, this course will provide a practical understanding of how EA is developed in a step-by-step
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Rational Rose
In this course, students gain practical, hands-on experience with the Rational Rose(r) visual modeling tool. Students will practice all basic aspects of the tool and will leave the course with an understanding of Rose features and the value of visual modeling.
You can get a complete list of other Object Oriented Analysis and Design classes at
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Agile Development with Scrum
... to software development, including: delivering continual value to the customer, flexible and rapid response to change, short time-boxed iterations, and rapid feedback on project state. The course next covers each of Scruma s practices and, most importantly, the structure and flow of how a Scrum project is conducted according to agile principles. You can get a complete list of other
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From Learning Technologies, Inc.
Team Building, Outdoor & Indoor



...ugh these innovative programs, your team will explore the value of diversity and communication. Using unique interactive problem-solving initiatives, participants learn to appreciate others as valuable resources and discover how much more effective they can be when they work together as a team. Facilitated discussions after each activity are the keys to helping people actually apply lessons
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Building a Strong Team



...e indoor and outdoor programs, your team will explore the value of diversity and communication. Using unique interactive problem-solving initiatives, participants learn to appreciate others as valuable resources and discover how much more effective they can be when they work together as a team. Facilitated discussions after each activity are the keys to helping people actually apply lessons
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Team Building, Outdoor & Indoor



...ugh these innovative programs, your team will explore the value of diversity and communication. Using unique interactive problem-solving initiatives, participants learn to appreciate others as valuable resources and discover how much more effective they can be when they work together as a team. Facilitated discussions after each activity are the keys to helping people actually apply lessons
more...
Team Building, Outdoor & Indoor



...ugh these innovative programs, your team will explore the value of diversity and communication. Using unique interactive problem-solving initiatives, participants learn to appreciate others as valuable resources and discover how much more effective they can be when they work together as a team. Facilitated discussions after each activity are the keys to helping people actually apply lessons
more...
Team Building, Outdoor & Indoor



...ugh these innovative programs, your team will explore the value of diversity and communication. Using unique interactive problem-solving initiatives, participants learn to appreciate others as valuable resources and discover how much more effective they can be when they work together as a team. Facilitated discussions after each activity are the keys to helping people actually apply lessons
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From L'Obel IT-Palaestra
L'Obel Certified PG Diploma in BioInformatics Training in Bangalore





...ract international investment, and create additional high-value employment opportunities. Hence the focus of the IT sector should be on products and services that aligns with bioscience needs. Demonstrating a true understanding of the IT requirements of biotechnology processes is the key for IT suppliers to bridge the chasm that currently exists between IT and Science.
Pre-requisite
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L'Obel Certified SEO SEM Analyst Training in Bangalore





...tibility
- So What is Search Engine Optimization?
- The Value of Search Engine Optimization
- The ROI from Search Engine Optimization
- Why Arena t More Companies Using SEO?
- Web Site Elements Impacting Search Compatibility
- The TITLE Element
- The META Description Tag
- The META Keywords Tag
- The Alt IMG Attribute
- Text Links
- Keyword-Rich Body Text
Search Engine Basics
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L'Obel Certified PHP MySQL Ajax Training in Bangalore





...sl: apply-template Element and select attribute
The xsl: value-of element
The xsl: for-each element
Module 14. Projects
Web Server: Apache
OS: Windows
Database: MySQL
Server-Side Scripting: PHP
Client-Side: JavaScript and AJAX
Course Duration
------------------------
The duration of the PHP MySQL Ajax course is 80 Hours.
Contact us
---------------
for more information
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From Kennedy Ryder
Hong Kong China - PMI PMP CAPM EXamination Preparation Course






PMI PMP or CAPM in Chester England UK?
PMI PMP and CAPM is recognised in the UK and globally. Kennedy Ryder's PMP Examination course prepares candidates for success in the examination.
Charles Ryder designed this course to be a condensed three days in the knowledge that most project managers who apply for the PMI PMP or CAPM examinations have already sufficient hours of project management
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Chester, England - PMI PMP or CAPM - Chester, England, UK






PMI PMP or CAPM in Chester England UK?
PMI PMP and CAPM is recognised in the UK and globally. Kennedy Ryder's PMP Examination course prepares candidates for success in the examination.
Charles Ryder designed this course to be a condensed three days in the knowledge that most project managers who apply for the PMI PMP or CAPM examinations have already sufficient hours of project management
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From Pitman Training Centre London
Lotus Sametime 85 Building Collaborative Communication Solutions

... Lotus Sametime capability within desktop applications of value?
Do you feel like you should be able to do more with Lotus Sametime than bots, chatting and online conferencing?
Now you can with Lotus Sametime 8. 5, the new collaboration engine.
If you have built solutions on previous versions of Lotus Sametime and need an update, or if you are new to the product, this workshop is
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IBM WebSphere Portlet Factory V601 Developer Fundamentals

...esigned to illustrate the WebSphere Portlet Factory&aposs value-add benefits, and then present basic UI building and application flow, the creation and consumption of Web services, the reuse of existing enterprise resources including database data, and customization with profiles.
The later portions of the course present higher-level builders that incorporate many functions into one
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From Kennedy Ryder
Kuala Lumpur (KL) Selangor, Malaysia - PMI PMP or CAPM Qualification Course - Kuala Lumpur (KL) Selangor, Malaysia





PMI PMP or CAPM in Kuala Lumpur or Selangor Malaysia? PMI PMP and CAPM are recognised in Malaysia and globally. Kennedy Ryder's PMP or CAPM Examination course prepares candidates for success in either examination.
Charles Ryder designed this course to be a condensed three days in the knowledge that most project managers who apply for the PMI PMP CAPM examination have already suffficient hours
more...
Geneva Lausanne, Switzerland - PMI PMP or CAPM - Geneva Lausanne, Switzerland






PMI PMP or CAPM in Geneva Lausanne, Switzerland? PMI PMP and CAPM are recognised in Switzerland and globally. Kennedy Ryder's PMP and CAPM Examination course prepares candidates for success in the selected examination.
Charles Ryder designed this course to be a condensed three days in the knowledge that most project managers who apply for the PMI PMP or CAPM examination have already sufficient
more...
From Simons-White & Associates, Inc.
Beyond Customer Satisfaction To Customer Value




...signed to create an awareness of the concepts of customer value. The course will lay the groundwork for the basic skills that are necessary for creating a customer centered culture at the workplace.
Course Objectives:
Upon completion of this program, you will be able
to:
Outline the Value of Customer Service & Satisfaction
Draft a personal Vision Statement that will ensure a customer
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Process Auditing




...process of meeting compliance requirements. However, real value can be added to the process if the auditor establishes a program that also focuses on overall performance relative to the objectives being met for registration. This course teaches the student how to add value, deliver business benefits and become a partner with the organization's management team. This course .
Course
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Basic Statistics

Session Information
Session Date: July 17, 2008
Start time: 10:00 am EDT
Duration: 2 hours
Session Fee: $200 per participant
Presenter: Norma S. Simons /Kathy Paris
Host: Duane Cole
Host email: duanecole@simons-white.com
Description: Basic Statistics
This seminar is designed for individuals who have had some statistical knowledge but require a refresher program before moving on
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Process Failure Mode Effects Analysis PFMEA


Session Information
Session Date: July 31, 2008
Start time: 1:00 pm EDT
Duration: 2.5 hours
Session Fee: $250 per participant
Presenter: Norma S. Simons /Kathy Paris
Host: Duane Cole
Host email: duanecole@simons-white.com
Description: Process Failure Mode & Effects Analysis (PFMEA)
This seminar will introduce the topic of (PFMEA) and provide guidelines in the application of a very
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Process Mapping for Continuous Improvement



Session Date: July 24, 2008
Start time: 2:00 pm EDT
Duration: 2 hours
Session Fee: $200 per participant
Presenter: Norma S. Simons /Kathy Paris
Host: Duane Cole
Host email: duanecole@simons-white.com
Description: Process Mapping for Continuous Improvement
Process mapping is an easily understood visual representation of a process. The process map is used to analyze the flow of events
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From American Medical Institute
Baby Sitting and First Aid Training Certificate Program
...ring hiring a baby sitter. This program is packed full of value, exciting and interactive and provides extensive training and First Aid, household safety, and the basic fundamentals of child care. This course is intended for those persons 13 years and older. This Program can prepare children for a interview for there first babysitting job. Assist in the selection of safe and appropriate games
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From Petra Hypnosis
7th Path Self Hypnosis Practitioners Workshop
I would like to introduce a mind body spirit form of self hypnosis. Many people who take this class find that they are able to overcome many challenges that they are facing without having to do one on one therapy. One can fulfill goals in
an automatic and natural way. It is less expensive than doing one on one therapy with a hypnotist and can help one achieve the same results but at their own
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From LodeStar Institute
Lean Six Sigma Black Belt











Lean Sigma black belts are the heavyweights of lean implementation. They are the direct managers/leaders of Lean Sigma projects. This program teaches all of the necessary skills for successful leadership of a lean Sigma project. lean Sigma Black Belts generate an average of more than 200 thousand dollars per project of savings and new net revenue. Each Black Belt can lead 3-5 projects a year.
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From Meirc Training and Consulting
Advanced Purchasing and Cost Saving Techniques - Dubai




By the end of the program, participants will be able to:
Understand the strategic role of the purchasing department.
Perform accurate supplier evaluation.
Learn the importance of value analysis to purchasing.
Evaluate the performance of the department using proper KPIs.
Improve the efficiency of the purchasing function.
more...
Customer Loyalty Strategies and Measurement - Dubai




By the end of the program, participants will be able to:
Understand customer satisfaction, retention, loyalty and measure them in a meaningful and systematic way.
Include a profitability dimension to any customer loyalty strategy.
Plan, manage and analyze impact-full customer satisfaction surveys.
Define customer segments, profiles and models for maximum strategic as well as tactical impact.
more...
Advanced Compensation Management - Dubai Kuala Lumpur



By the end of the program, participants will be able to:
Understand the value of performance based reward systems as a business tool and a motivator of employees.
Evaluate the uses and benefits of short and long term incentives.
Match compensation systems and organization culture.
Stay up to date with trends in compensation.
more...
Evaluating and Rating Suppliers - Material Management


Understand project management framework, processes and tools in compliance with Project Management Institute (PMI) standards.
Focus on time and cost management.
Learn different methods of constructing project diagrams, schedules and plans.
Learn tools and techniques necessary to perform an in-depth analysis on project schedules and plans.
Identify different methods for cost estimation and
more...
Certified Sales Professional - Sales and Marketing




By the end of the program, participants will be able to: Integrate consultative and value added selling into their professional practices. Understand the process and psychology of the sales cycle. Synchronize their selling cycle to the buying cycle of the customer. Manage the value of their customers.
more...
Facilitation Skills Managing Group Dynamics - Communication Skills




Identify and explain the process and value of facilitation.
Examine the core concepts and competencies required to understand the dynamics of group process and facilitation.
Recognize groups dynamics and balance between task and maintenance functions.
Apply facilitation tools and techniques in a variety of situations.
Ultimately improve their role as facilitators.
more...
Organizational Surveys Concept to Completion - Human Resources Management




By the end of the program, participants will be able to: Design and carry out different types of surveys. Understand the value of information and how to use it. Know where the information is and how to get it. Equip their organizations with the means to obtain and effectively use data to drive change. Understand corporate health, how to measure it and change it.
more...
Key Account Management Establishing Profitable Customer Relationships - Sales and Marketing




Improve margins and keep more profit.
Prioritize their efforts for maximum results.
Develop a sales plan for each strategic (key) account to fully satisfy client needs and maximize customer value.
Lead the buying process and close more sales.
Improve human capital utilization.
Identify, evaluate and prioritize opportunities for business and relationship development.
more...
Masterclass Microsoft Office Professional 2007 Developing Smart Work Skills - Information Technology




Provide you with the expertise within the 2007 Microsoft Office suite of business productivity programs.
Get up-to-date with the latest productivity tool using Excel, Word, and PowerPoint to enhance your work and add-value to the day to day operations.
Learn how to create, format, modify, present, analyze, and collaborate data in Excel 2007.
Learn how to create, format, organize, review, and
more...
Strategic Finance for Senior Management - Finance and Accounting
Develop an understanding of the macro finance picture of company goals and objectives.
Enhance their understanding of financial analysis and assess their ability to perform strategic financial analysis.
Learn international finance in this globally structured financial economy.
Become acquainted with Bond, Stock, and Foreign Exchange markets.
Grasp knowledge of investment management as a tool
more...
ASQ Lean Six Sigma Green Belt - Quality and Productivity




...ransactional /service environment.
Green Belts provide value within the organization's Six Sigma initiative in a variety of ways. Key Green Belt responsibilities include:
Actively working on a Six Sigma project.
Applying the Six Sigma tools and discipline to Six Sigma improvement projects, including
Collection and analysis of data
Development of process maps
Assistance to the Black
more...
Materials Management Development Program - Materials Management




Understand the various functions of materials and supply chain management and how they relate to each other.
Plan and control stock successfully and cost effectively using proven techniques of inventory management including stock classification, forecasting and ordering.
Manage the warehousing operations and maximize user service by providing fast and accurate issuing.
Negotiate with suppliers
more...
Managing Time and Cost of Projects - Contracts and Projects




Understand project management framework, processes and tools in compliance with Project Management Institute (PMI) standards.
Focus on time and cost management.
Learn different methods of constructing project diagrams, schedules and plans.
Learn tools and techniques necessary to perform an in-depth analysis on project schedules and plans.
Identify different methods for cost estimation and
more...
Lean Principles Removing Waste in Organizations
By the end of the program, participants will be able to: Understand concepts and importance of lean organizations. Identify typical waste in organizations and the importance of such waste on organizations profits, competitive edge, and customer satisfaction. Recognize how lean concepts can directly address the elimination/ reduction of operating costs, cycle time, and non value-added activities.
more...
HR for Non-HR Managers - Human Resources Management
... organizational success. Show how Non-HR Managers can add value to the people process and hence grow their HR capability. Give Non-HR-Managers a better understanding of the different HR functions. Demonstrate to the Non-HR manager how he/ she can play the role of the HR Champion within his/ her own department. Explore ways and means to improve communication and relationships between HR staff
more...
Advanced Purchasing and Cost Saving Techniques - Materials Management
By the end of the program, participants will be able to: Understand the strategic role of the purchasing department. Perform accurate supplier evaluation. Identify the importance of value analysis to purchasing. Evaluate the performance of the department using proper KPIs. Improve the efficiency of the purchasing function.
more...
Advanced Business and Financial Modeling Using Excel - Finance and Accounting
By the end of the program, participants will be able to: Advance their modeling skills using Excel 2007. Boost productivity by practicing hands-on advanced Excel tools and model building techniques. Build Financial Models and calculate Net Present Value - NPV, Internal Rate of Return - IRR, Corporate Valuations, Free Cash Flows - FCF, and Weighted Average Cost of Capital - WACC. Perform MACROS to
more...
Value-Based Selling Overcoming Price Objections - Sales and Marketing


Become a value added salesperson. Understand the value-added selling process. Sell on all three dimensions of value - product, company, and personal commitment. Know the psychology of the buyers and how to respond to their doubts. Recognize opportunities to add value to the client business. Apply the power of using features and benefits and questioning in value-based selling.
more...
ASQ Six Sigma Green Belt - Quality and Productivity
...a transactional /service environment. Green Belts provide value within the organization's Six Sigma initiative in a variety of ways. Key Green Belt responsibilities include: Actively working on a Six Sigma project. Applying the Six Sigma tools and discipline to Six Sigma improvement projects, including Collection and analysis of data Development of process maps Assistance to the Black Belt
more...
Negotiation Strategies for Better Purchasing Value - Materials Management
By the end of the program, participants will be able to: Develop effective negotiation strategies to meet the purchasing needs of the organization. Implement those strategies to maximize purchasing value. Discover the appropriate negotiation style for each situation. Handle and deal with complex negotiation situations. Understand supplier strong points and buyer strong points.
more...
Tendering Procedures and Bid Evaluation - Contracts Management
By the end of the program, participants will be able to: Realize the contracting stages from setting the scope of work to awarding the contract. Evaluate, in-depth, the process of preparing tenders and selecting potential suppliers. Understand the issues involved in assessing tenders for quality as well as value for money including e-Auction. Apply several approaches to bid evaluation using
more...
Customer Loyalty Strategies and Measurement - Sales and Marketing
By the end of the program, participants will be able to: Understand customer satisfaction, retention, loyalty and measure them in a meaningful and systematic way. Include a profitability dimension to any customer loyalty strategy. Plan, manage and analyze impactful customer satisfaction surveys. Define customer segments, profiles and models for maximum strategic as well as tactical impact. Create
more...
Managing Time and Cost of Projects - Project Management
By the end of the program, participants will be able to: Understand project management framework, processes and tools in compliance with Project Management Institute (PMI) standards. Focus on time and cost management. Discover different methods of constructing project diagrams, schedules and plans. Apply tools and techniques necessary to perform an in-depth analysis on project schedules and plans.
more...
Key Account Management Establishing Profitable Customer Relationships - Sales and Marketing
By the end of the program, participants will be able to: Improve margins and keep more profit. Prioritize efforts for maximum results. Develop a sales plan for each strategic (key) account to fully satisfy client needs and maximize customer value. Lead the buying process and close more sales. Maximize human capital utilization. Identify, evaluate and prioritize opportunities for business and
more...
Professional Skills For Finance and Accounting - Finance and Accounting
By the end of the program, participants will be able to:
* Gain knowledge of essential skills to enhance their ability to run the Finance Department.
* Manage finance functions in an organized and professional manner.
* Understand the reporting requirements for the Finance Department.
* Become skilled at important personal organization, staffing and time management.
*
more...
Professional Skills for Finance and Accounting


Gain knowledge of essential skills to enhance their ability to run the Finance Department. Manage finance functions in an organized and professional manner. Understand the reporting requirements for the Finance Department. Become skilled at important personal organization, staffing and time management. Apply finance policies and procedures to add-value and communicate effectively with
more...
Tendering Procedures and Bid Evaluation


Recognize the contracting stages from setting the scope of work to awarding the contract. Evaluate, in-depth, the process of preparing tenders and selecting potential suppliers. Identify the issues involved in assessing tenders for quality as well as value for money including e-Auction. Apply several approaches to bid evaluation using criteria, weights and scoring measures.
more...
Lean Principles Removing Efficiency Waste in Organizations


Understand concepts and importance of lean organizations. Identify typical waste in organizations and the importance of such waste on organizations profits, competitive edge, and customer satisfaction. Recognize how lean concepts can directly address the elimination/ reduction of operating costs, cycle time, and non value-added activities. Know lean implementation methodologies. Develop an
more...
Negotiation Strategies for Better Purchasing Value


Develop effective negotiation strategies to meet the purchasing needs of the organization. Implement those strategies to maximize purchasing value. Discover the appropriate negotiation style for each situation. Handle and deal with complex negotiation situations. Understand supplier strong points and buyer strong points.
more...
Blue Ocean Strategy Creating Opportunities Through Innovation


Acquire the basic concepts, tools, and frameworks of Blue Ocean Strategy Gain knowledge of value innovation practices and methodologies. Learn the process of aligning utility, price and cost propositions to identify strategic options. Achieve new insights into how Blue Ocean Strategy creates breakthrough business ideas. Learn how Blue Ocean Strategy is a put into actiona with examples of
more...
Meirc Certificate in Advanced Project Management


Define project management framework, processes and tools in compliance with Project Management Institute standards. Analyze the relationship of time, cost and risk when managing projects. Apply different methods of project selection. Construct project diagrams, schedules and plans. Use the techniques necessary to perform an in-depth analysis on project schedules and plans. Identify different
more...
Customer Loyalty Strategies and Measurement


Improve customer satisfaction, retention, loyalty and measure them in a meaningful and systematic way. Include a profitability dimension to any customer loyalty strategy. Plan, manage and analyze impactful customer satisfaction surveys. Define customer segments, profiles and models for maximum strategic as well as tactical impact. Create Customer Value Propositions that work. Understand
more...
Facilitation Skills Managing Group Dynamics


Identify and explain the process and value of facilitation. Examine the core concepts and competencies required to understand the dynamics of group process and facilitation. Recognize groups dynamics and balance between task and maintenance functions. Apply facilitation tools and techniques in a variety of situations. Ultimately improve their role as facilitators.
more...
ASQ Six Sigma Green Belt


...a transactional /service environment. Green Belts provide value within the organizations Six Sigma initiative in a variety of ways. Key Green Belt responsibilities include: Actively working on a Six Sigma project. Applying the Six Sigma tools and discipline to Six Sigma improvement projects, including Collection and analysis of data Development of process maps Assistance to the Black Belt
more...
Advanced Purchasing and Cost Saving Techniques


Define the strategic role of the purchasing department. Perform accurate supplier evaluation. Identify the importance of value analysis to purchasing. Evaluate the performance of the department using proper KPIs. Improve the efficiency of the purchasing function.
more...
Strategic Finance for Managers


Explain the macro finance picture of company goals and objectives. Enhance their knowledge of financial analysis and assess their ability to perform strategic financial analysis. Understand international finance in this globally structured financial economy. Become acquainted with Bond, Stock, and Foreign Exchange markets. Grasp knowledge of investment management as a tool to maximize
more...
Key Account Management Establishing Profitable Customer Relationships


Improve margins and keep more profit. Prioritize efforts for maximum results. Develop a sales plan for each strategic (key) account to fully satisfy client needs and maximize customer value. Lead the buying process and close more sales. Maximize human capital utilization. Identify, evaluate and prioritize opportunities for business and relationship development. Note: Fundamental sales
more...
HR for Non-HR Managers


...rstand the role of intangibles in building organizational value. Explain why HR Management is every managera s basic responsibility. Learn how line managers can add value to their organizations by mastering the role of Employee Champion and talent manager within their respective departments. Know how to practically team up with the HR department in order to achieve organizational
more...
Financial Modeling Valuations Mergers And Aquisitions And Investment Banking


Gain solid understanding of corporate financial models. Demonstrate practical know-how of corporate valuations techniques and tools. Construct forecasted financial statement models and perform sensitivity analysis. Use free cash flow technique in determining the value of a project or a company. Develop financial models using comparable companies analysis, discounted cash flow analysis,
more...
Certified Sales Professional


Integrate consultative and value added selling into their professional practices. Understand the process and psychology of the sales cycle. Synchronize their selling cycle to the buying cycle of the customer. Manage the value of their customers.
more...
From Magna Training
SAP PS Project Systems Training - on May 23rd
SAP PS ( Project Systems ) Training Demo
Magna Training welcomes all Project Management Professionals OR ABAPers OR Fresh College Graduates interested to learn about SAP's PS module and to make a career as an SAP PS Consultant.
To know more about Magna Training's SAP PS Offering, please visit us at http://magnatraining. com/ sap/ sap-training/ sap-ps-training
We are having an SAP PS DEMO
more...
From Meirc Training and Consulting
Advanced Purchasing and Cost Saving Techniques
' This program is designed for Senior buyers, purchasing supervisors, purchasing managers and other managers who need to understand purchasing management. This program is worth 25 NASBA CPE?s. Understand the strategic role of the purchasing department. Perform accurate supplier evaluation. Learn the importance of value analysis to purchasing. Evaluate the performance of the department using
more...
Materials Management Development Program
' This program is designed for Those involved in any or all functions of materials management at the operational and supervisory levels. The program is also appropriate for anyone interested to learn more about the role of materials management. This program is worth 50 NASBA CPE?s. Understand the various functions of materials and supply chain management and how they relate to each other.
more...
ASQ Lean Six Sigma Green Belt
... transactional /service environment. Green Belts provide value within the organization's Six Sigma initiative in a variety of ways. Key Green Belt responsibilities include: Actively working on a Six Sigma project. Applying the Six Sigma tools and discipline to Six Sigma improvement projects, including Collection and analysis of data Development of process maps Assistance to the Black
more...
Professional Skills for Finance and Accounting
' This program is designed for Financial managers, financial controllers, finance department heads, chief financial officers, accounting managers, senior finance officers, accountants, finance staff and analysts. Prerequisites: none. This program is worth 25 NASBA CPE?s. Gain knowledge of essential skills to enhance their ability to run the Finance Department. Manage finance functions in an
more...
Essential Skills for Professional Financial Managers



Objectives:
By the end of the program, participants will be able to:
Gain knowledge of essential skills to enhance our ability to run the Finance Department.
Manage finance functions in an organized and professional manner.
Understand the reporting requirements for the Finance Department.
Become skilled at important personal organization, staffing and time management skills.
Apply finance
more...
From Mullan Training
Introduction To Business Objects



...th Conditions
- Simple Conditions
- User Defined Single Value Conditions
- Pre-Defined Conditions
- Multi-Value Conditions
- Understanding the use of Logical Operators (AND/OR)
- Pre-Defined Conditions
- Prompted Condition Queries
- Using Wildcards in Prompted Condition Queries
- Displaying Prompt Criteria in Reports
Using Slice & Dice
- The Slice and Dice View
- Converting Tables
more...
From silicon beach training
Blogging & Content Marketing Training
A well worked blog can help push you into becoming an expert in your field, through demonstrating your knowledge on a subject. This is a form of content marketing which has many benefits in giving your website or blog more exposure.
A well planned content marketing campaign can help your SEO (Search Engine Optimisation), helping you rise up the search engine results listing, as well as be a
more...
Value Stream Mapping Training



Value Stream Mapping is the tool used to understand, analyse and improve a value stream - the stream of activity within an organisation that creates customer value is called the "value stream".
This Value Stream Mapping training course focusses on the practical skills to use value stream mapping in a service or manufacturing organisation.
more...
From The Project Solvers of America, Inc
PMP Exam Prep 4-Day Bootcamp



Project Solvers is now partnering with Crosswind, an ISO 9001 certified Registered Education Provider, to provide you with a phenomenal PMP bootcamp experience.
Experience four days of intensive project management training with the most complete set of PMP ® exam study tools currently available on the market.
This PMP class fulfills the required 35-hour PMI contact hour requirement
more...
From Contacts Plus
Culture Diversity Program

...l cover various cultural issues and pitfalls to recognize values, beliefs and norms of culture and how it affects behavior.
Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
Understanding the meaning of culture and its value.
Know how Culture Affects Behavior.
Learn the Impact Of Cultural Values
Identify the Basics of
more...
Time Management

...ools, and systems that work together to help you get more value out of your time with the aim of improving the quality of your life, we all know that everything takes longer than we believe it will. Plan as you may, you will almost always run out of time before you run out of work. This program is designed to improve your time management skills so you can work more effectively and make better
more...
Workforce management

As contact centers become more complex, the importance of having the right staff and supporting resources in the right places at the right time becomes ever more crucial to success. Workforce management is the process of utilizing accurate staffing figures every hour to maximize service and minimize cost. It is one of the most important planning and management functions of a call center manager or
more...
Cross and Up-Selling Techniques

...ss-selling and up-selling is a superb way to increase the value of a sale by suggesting an accompanying product.
This course will teach you the skills you need to add value to your customer's personal or professional lives while increasing sales for the company. You'll go away from the training with a new attitude toward selling, and the skills needed to be successful in cross-selling,
more...
Complaints handling

... has a direct impact on your bottom line and the lifetime value of your relationship with that customer! Make sure that they have the best skills, strategies and techniques to ensure that every customer experience is a memorable one. This program aimed at those people with direct contact with your customers whether it is face to face, on the telephone or via the internet.
Key Learning
more...
Customer Loyalty and Retention Program
During this detailed program, you will learn about each facet of the customer satisfaction measurement process, from determining objectives and cost justification through design, execution, and application of the results to your organization's customer relationship management operations. You will also have the opportunity to begin work on a real customer satisfaction survey, if you are about to
more...
Foundation of Customer Service Program
...nowledge areas which cover evolution of customer service, value of customer service, reasons and impacts of bad service, dimensions of quality customer service, quality service measures.
Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
Identify who the Customer is?
Understand Customer Service definition.
Understand what
more...
Critical Elements of Customer Service
...Recognize that service delivery is an individual response value.
Understand how your own behavior impacts the behavior of others.
Develop more confidence and skill as a problem-solver.
Communicate more assertively and effectively.
Learn some ways to make customer service a team approach.
Program Contents:
Who Are Your Customers?
Understanding and Meeting Expectations
Your
more...
Complain Handling and Resolution
... it be used to analyze customer needs and create customer value? So effective and efficient complaint management is essential to the provision of quality service and to establish and maintaining a harmonious and productive environment.
This two days workshop explores the causes of such complaint, and suggests general and specific complaint handling strategies that people can use every day.
more...
From silicon beach training
Lean Awareness Training



Lean thinking is a widely recognised approach for simplifying processes and improving performance in both manufacturing and service organisations. By applying these tools, organisations can significantly improve their customer service and satisfaction levels, reduce process timescales, improve the percentage of value added time, and reduce waste and the associated costs.
This Lean Awareness
more...
From Dale Carnegie Training of Ohio and Indiana
The Dale Carnegie Course on Effective Communications and Human Relations




Look around you at successful business people, world leaders, professional athletes and entertainers. You'll find a disproportionately high number of Dale Carnegie Course: Effective Communications and Human Relations graduates.
This course will help you master the capabilities demanded in today's business environment. You'll learn to strengthen interpersonal relationships, manage stress and
more...
From The Project Solvers of America, Inc
Finance for Project Managers


Learn financial concepts and techniques in order to better manage your project costs!
SYNOPSIS
This course is designed specially for Project Managers, General Managers and Functional Managers who wish to broaden their understanding of financial concepts and techniques to successfully manage larger projects. It provides an overall view of the role of finance and activity-based cost accounting
more...
From Contacts Plus
Closing the Generation Gap in the Workplace
Closing the Generation Gap in the Workplace
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment.
Program Duration: 2 days
Program Overview:
There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course
more...
Business Succession Planning
...ram, participant will be familiar with;
Understand the value of succession planning for successful businesses.
Develop expertise with the key elements of a succession plan.
Create and discuss aspects of a succession plan.
Discuss the elements of a succession plan in terms of roles, responsibility, function, scope, and evaluation.
Program Contents:
A need for succession planning.
more...
Business Ethics for the Office
...the difference between ethics and morals.
Understand the value of ethics.
Identify some of your values and moral principles.
Be familiar with some philosophical approaches to ethical decisions.
Identify some ways to improve ethics in your office.
Know what is required to start developing an office code of ethics.
Know some ways to avoid ethical dilemmas.
Have some tools to help you make
more...
Writing Reports Proposals
...gs, to smooth relationships and to convince others of the value of some course of action. Writing must be clear, concise, complete, and correct. It must also convey your message in a courteous tone. The workshop will help you to identify the range of this kind of writing, the forms it takes, and the persuasive techniques it requires.
How You Will Benefit, objectives:
By the end of the
more...
The Art of Making Meetings Work
...ram, participant will be familiar with;
Understand the value of meetings as a management tool.
Recognize the critical planning step that makes meeting time more effective.
Identify process tools that can help create an open and safe forum for discussion.
Develop and practice techniques for handling counterproductive behavior.
Program Contents:
The basics for effective meetings.
The
more...
From Ecologic Corporation
Learn Business Modeling with UML in chandigarh and Baddi
This program is for business and requirements analysts who need to ensure that the systems or software their teams deliver match their customer's needs, and for system analysts or pre sales (technical ) person who are responsible for gathering requirements and do project feasibility .
You will doing following :
* Introduction to business modeling
* Setting the business modeling
more...
From Method Park America Inc
Webinar Value Proposition for Project Managers from Configuration Management
...value does it have for project managers? Lets face it the most frustrating software problems are often caused by poor configuration management.
Do you recognize any of these issues?
1. The latest version of source code cannot be found
2. A difficult bug that was fixed at great expense suddenly reappears
3. A developed and tested feature is mysteriously missing
4. A fully
more...
From Contacts Plus
AT&T Certificate for Call Center Team Leaders


...treats Contact Center team leaders as critical and highly valued resources with the intent of continuing to strengthen leadership abilities. This helps you enhance your overall value to the business. The result: better-trained professionals with improved abilities to solve problems and manage change.
We ll help you with training, designed to help improve the skills and professional
more...
From Medical Survival Consultants
Workplace health and safety management


...that worker safety and health protection is a fundamental value of the organization.
Depends on the credibility of management's commitment to safety and health protection, through:
Evidences of direct management involvement in safety and health matters
Inclusion of employees in decisions which affect their safety and health
Worksite analysis to identify hazards and potential
more...
From Bureau Veritas Training
AS9100 Revision C Process and Added Value Internal Auditor


At the conclusion of this course, successful attendees will have been provided with:
* An understanding of the new AS9100: 2009 Revision C Standard and new AS9101 D checklist, including the changes between the Rev. B and Rev. C and the impacts to ISO 9001: 2008.
* An understanding of the continual improvement aspects of the quality management system and where to apply them.
* Knowledge of
more...
ISO 9001 Process Added Value Internal Auditor
At the conclusion of this very popular course, successful attendees will have been provided with:
* An understanding of the ISO 9001: 2008 Standard.
* How to effectively audit top management.
* The importance of meeting customer requirements and achieving customer satisfaction.
* An understanding of the continual improvement aspects of the quality management system and where to apply
more...
ISO 9001 ISO 14001 OHSAS 18001 Internal Auditor

...it
* Use a positive audit approach that seeks to add value
* Identify audit criteria for the organization that goes beyond ISO 9000, ISO14001, OHSAS 18001
* Develop a customized checklist unique to the organization to be audited
* Use document review, interviews and observation to collect objective evidence
* Audit clause-by-clause and EMS & OHSAS themes
* Evaluate
more...
ISO 14001 OHSAS 18001 Internal Auditor

...
* Use a positive audit approach that seeks to added-value
* Identify audit criteria for the organization that goes beyond ISO14001 & OHSAS 18001
* Develop a customized checklist unique to the organization to be audited
* Use document review, interviews and observation to collect objective evidence
* Audit clause-by-clause and EMS & OHSAS themes
* Evaluate the
more...
From RapidBI Ltd
Ready made training content courses



...Not to say that trainers will not find these materials of value too!
Fully editable - add your company logo, change the language to that of your industry/ sector.
TOPICS INCLUDE:
* Time & priority management
* Appraisal skills & performance management
* Effective Listening Skills
* Conflict Management
* Dealing with Difficult People
* Customer Care
* Learn to learn
* Talent
more...
From Levana Technologies
USB Device Driver Programming Workshop





USB Device Driver Programming Workshop
Course Duration : One Full Days
Course Fee : Rs. 2, 000/- (+ Tax)
Advantages of Levana Technologies
* 100% Practical Oriented Workshops
* Comprehensive Course Material Provided
* 1: 1 Hardware Provided
* Industry Experienced Faculty
* Value for Money, Choose Modules of Your Choice
* Technical Support Even After Training
Assistance in
more...
Summer Camp on Embedded Technology Professional





Summer Camp on "Embedded Technology Professional"
Duration : Six full days
Fees: Rs. 8000/-.(+Tax)
Advantages of Levana Technologies
* 100% Practical Oriented Workshops
* Comprehensive Course Material Provided
* 1: 1 Hardware Provided
* Industry Experienced Faculty
* Value for Money, Choose Modules of Your Choice
* Technical Support Even After Training
Assistance in
more...
Summer Camp on Linux Master





Summer Camp on "Linux Master"
Duration : Six full days
Fees: Rs. 6400/- .(+Tax)
Note : For students Outside Mumbai, Residential facility (which includes breakfast & dinner) available for 6 days at just Rs. 1500/- extra & its optional.
Advantages of Levana Technologies
* 100% Practical Oriented Workshops
* Comprehensive Course Material Provided
* 1: 1 Hardware Provided
*
more...
Linux Device Drivers and Kernel Programming Training Workshop
Linux Device Drivers and Kernel Programming Training Workshop
Course Duration : Two Full Days
Course Fee : Rs. 3, 500/- (+ Tax)
Advantages of Levana Technologies
* 100% Practical Oriented Workshops
* Comprehensive Course Material Provided
* 1: 1 Hardware Provided
* Industry Experienced Faculty
* Value for Money, Choose Modules of Your Choice
* Technical Support Even
more...
C programming Fast Track Training Workshop






"C" programming Fast Track Training Workshop
Course Duration : One Full Day
Course Fee : Rs. 800/- (+ Tax)
Advantages of Levana Technologies
* 100% Practical Oriented Workshops
* Comprehensive Course Material Provided
* 1: 1 Hardware Provided
* Industry Experienced Faculty
* Value for Money, Choose Modules of Your Choice
* Technical Support Even After Training
more...
Linux Internals & Linux Essentials Training Workshop







... Hardware Provided
* Industry Experienced Faculty
* Value for Money, Choose Modules of Your Choice
* Technical Support Even After Training
Assistance in lodging for outstation candidates will be provided.
Other Fast Track Training Workshops conducted by Levana Technologies
====================================================================
* Summer Camp - Linux Master
*
more...
From SETTEC
Introduction to Supply Planning


* Increase profitability by increasing the inventory turnover
* Reduce distribution & freight cost
* Minimize the needed storage areas
* Increase sales value through maintaining in demand stocks
* Reduce scrap products value
* Reduce dead stock value
more...
From Nexus Risk Management Inc.
Asset Liability Management Techniques and Practices







...king framework to gain competitive advantage and increase value Ensure appropriate policies and control procedures are in place Practice advanced techniques for measuring risk exposure.
E-learning:
ALM ESSENTIALS is designed to provide a review of fundamental - ALM concepts. This five-week e-learning course delivers on-line lectures and practice sessions and includes valuable references
more...
From SETTEC
Business Plan

A business plan precisely defines your business, identifies your goals, and serves as your firm's resume. The basic components include a current and pro forma balance sheet, an income statement, and a cash flow analysis.
The primary value of a business plan is to create a written outline that evaluates all aspects of the economic viability of your business venture including a description and
more...
Egyptian Labor and Social Insurance Laws - English

...ganizations demand that HR function should provide a real value-added service. This requires a sharp business focus on integrated high quality HR systems.
One of the major subjects within the HR activities is the correct application of both Labor & social Security Laws
This program will provide a major opportunity for participants to review, reflect and focus on their existing practices
more...
Maximizing Innovation And Problem Solving

The Objective of this course is to familiarize the trainees with innovative thinking and how to practically think about solutions for the normal and stressful problems & challenges.
more...
The Strategic Role of HCM

* To Understand the Difference between HRM and HCM
* To Understand the Importance of Strategic HCM and Its Challenges with Top Management
* To Understand the Role of HCM in Successful Organizations: Change, Competition, Value and CRM
* To Adopt Competency-Based HCM for Better Hiring, Retention, Performance Evaluation and Succession Planning
* To Adopt Motivation and Reward
more...
New Marketing Strategies The Red vs Blue Ocean Eagle eye

Companies have long engaged in head-to-head competition in search of sustained, profitable growth. They have fought for competitive advantage, battled over market share, and struggled for differentiation. Yet in todaya s overcrowded industries, competing head-on results in nothing but a bloody a red oceana of rivals fighting over a shrinking profit pool characterized by increasing
more...
From YRisk Consulting & Lending Academy
The Art of Underwriting Mortgage Loans

...banking and lending environment. It will add considerable value to your ability in quality decision-making.
At the end of the workshop, you will have a strong understanding of underwriting mortgage loans in banking and lending and can apply the knowledge to enhance your skills in the evaluation process.
Participants will:
a Understand the dynamic role of underwriters in mortgage
more...
From VoiceBootcamp
CCIE VOICE Advanced MoC Lab












CCIE VOICE Mock is designed for those serious candidates who are ready to take the challenge to complete 5 complete full CCIE VOICE Simulated LAB. Candidate and instructor will work together to focus on 5 super labs and complete one lab every day. Class will run strictly at 8: 00 Am and finish at 8 PM every day with a lunch break of 45 minutes to ensure the each candidate is able to complete the
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