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From Meirc Training and Consulting
The Customer Service Mindset
...mer Service Mindset
Choose your Date & Venue:
City Venue Language Dates Register
Dubai J W Marriott Hotel English 25 Nov - 27 Nov, 2006
Objectives:
By the end of the program, participants will be able to:
Analyze basic behavioral patterns of different customers' personality profiles.
Practice the skills for dealing with customers and handling their complaints.
Understand the
more...
...mer Service Mindset
Choose your Date & Venue:
City Venue Language Dates Register
Dubai J W Marriott Hotel English 25 Nov - 27 Nov, 2006
Objectives:
By the end of the program, participants will be able to:
Analyze basic behavioral patterns of different customers' personality profiles.
Practice the skills for dealing with customers and handling their complaints.
Understand the
more...
Managing Conflict: Power through Influence
...r through Influence
Choose your Date & Venue:
City Venue Language Dates Register
Bahrain Crowne Plaza Bahrain English 04 Mar - 08 Mar, 2007
Objectives:
By the end of the program, participants will be able to:
Define and understand the sources of conflict.
Learn the different strategies used in resolving conflict.
Identify their own personal conflict resolution style.
Understand
more...
...r through Influence
Choose your Date & Venue:
City Venue Language Dates Register
Bahrain Crowne Plaza Bahrain English 04 Mar - 08 Mar, 2007
Objectives:
By the end of the program, participants will be able to:
Define and understand the sources of conflict.
Learn the different strategies used in resolving conflict.
Identify their own personal conflict resolution style.
Understand
more...
