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Instructor Led Verbal Training - Training Resources

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Verbal Training Seminars and Classes
From Alan Mars
Presentation Confidence Skills London course calender instructor led traininggroup study and discussion ...on Confidence Skills London course calender. Vocal and verbal confidence. Physical and relational confidence. Reliable confidence is based on the repeated practice of surprisingly simple procedures. Intensely practical individual and group coaching. Drawing on ancient and modern techniques... Alexander Technique, NLP and the performing arts. Surprise yourself! Experience Alive  more...
Alexander Technique Central Brighton Hove Alexander Technique Brighton Hove Central, UK Significant long-term benefit from Alexander Technique lessons for low back pain has been demonstrated by a major study in the British Medical Journal. Alexander Technique helps prevent & alleviate conditions associated with undue tension or poor posture: movement difficulties, joint & muscle problems, back, neck or shoulder pain, RSI, breathing  more...
Voice problems? Sore throat? Hoarseness? VOICE CARE & ALEXANDER TECHNIQUE for TEACHERS. Teachers voice care London, Sussex & UK Practical individual instruction and group courses ... teachers use a combination of gentle manual guidance and verbal coaching to help their pupils bring about increasing ease and poise in their everyday activities - including the use of the spoken and sung voice. Alan Mars offers in-house lessons throughout the UK. Individual lessons and open courses are available in Brighton and Hove (East Sussex, BN3) and in London (Camden, NW1 and  more...
Alexander Technique individual sessions in Brighton & Hove, East Sussex, BN3 One to one practical instruction ... teachers use a combination of gentle manual guidance and verbal coaching to help their pupils bring about greater ease and poise in their daily life. Alan Mars has been a STAT qualified Alexander Technique teacher since 1982. Phone 01273 747 289 or 07930 323 057. Email alan. mars@yahoo. co. uk "I recommend the Alexander Technique as an extremely sophisticated form of  more...
Voice problems? Sore throat? Hoarseness? Stress & strain? VOICE CARE & ALEXANDER TECHNIQUE for TEACHERS. London, Sussex & UK Practical group & individual instruction ... teachers use a combination of gentle manual guidance and verbal coaching to help their pupils bring about increasing ease and poise in their everyday activities - including the use of the spoken and sung voice. Alan Mars offers in-house lessons throughout the UK. Individual lessons and open courses are available in Brighton and Hove (East Sussex, BN3) and in London (Camden, NW1 and  more...
From mindXCEL Consultancy
NLP Practitioner Training licensed by Dr Richard Bandler DISCOVER THE SECRETS OF PERSONAL POWER - YOUR POWER! - A Life-changing experience NLP (Neuro Linguistic Programming) is the technology of achievement that developed in the early 1970's when Dr. Richard Bandler, a mathematician and computer specialist, noticed that the field of psychology didn't have many (if any) techniques for making it possible for people to change with ease. NLP  more...
From Bold New Directions
Think On Your Feet ® instructor led trainingon-line e-learning cbt (computer based)group study and discussionself directedbookworkshop / seminar Think On Your Feet ® is a core competency in leading edge organizations. It is the platform on which to build speaking, presenting, writing & negotiation skills. Think On Your Feet ® introduces the capsules-of persuasion concept along with 10 plans that structure ideas quickly for Clarity, Brevity, and Impact. This globally acclaimed workshop actually trains leaders and front line  more...
From Meirc Training and Consulting
Public Relations and Media Skills - Public Relations instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Analyze and assess the latest public relations concepts and strategies in a variety of contexts. Appraise certain public relations techniques and approaches appropriately geared to the working environment of Arab institutions. Practice key public relations skills relating to verbal and written communication, as well as editorial, layout and production techniques.  more...
Interpersonal Communication Skills instructor led traininggroup study and discussionworkshop / seminartrain the trainer By the end of the program, participants will be able to: Develop the necessary skills to become better communicators. Analyze the basic principles underlying interpersonal communication and human behavior. Understand the verbal and non-verbal components of the human communication process. Develop skills in listening actively and empathetically to others. Apply effective ways to deal with  more...
Public Relations and Media Skills ' This program is designed for Public relations officers and other key personnel in the organization whose work involves contact and interaction with the internal/ external public, particularly managers and supervisors in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Analyze and assess the latest public relations concepts and  more...
From Global Training Partners
Cross Cultural Intercultural Diversity Management and Awareness Understanding "culture", it's visible and invisible aspects; basics of effective intercultural communication; personal, national and organizational cultures; hidden values that drive behavior; how cultural filters shape assumptions, perceptions, stereotypes, behaviors and ways of communicating; cultural ethnocentrism and how to overcome it; cross cultural differences in verbal and nonverbal  more...
Cross Cultural Intercultural Training Living and Working In Other Cultures Strategy and Competency Cross cultural intercultural business practices in global contexts; gaining insights on working across cultures by understanding different communication styles, decision making patterns, negotiating styles, management practices, gift giving and greeting rituals; acquire skills for conducting business across cultures; using cultural informants; women in management; developing cultural strategies  more...
From Trainers 'n' Mentors
Understanding basic business etiquettes instructor led traininggroup study and discussioncoursewareworkshop / seminar Understanding basic business etiquettes Program overview This program is designed for all who work in a formal work environment. It covers workplace expectations and acceptable behaviors: appropriate business dress and grooming, verbal communication, telephone skills, time management, and general professional deportment. This course can easily be adjusted to incorporate your organization's  more...
From Beyond The Blue Ltd
Conflict Management and Resolution instructor led trainingstudy at homegroup study and discussioncoursewarebookScenario Based Learning ... not always mean physical violence, it includes; bulling, verbal aggression, threats and harassment. Workplace violence is estimated to cost organisations in the UK hundreds of millions of pounds every year in lost revenue, stress related employee absenteeism, reduced productivity and high employee turnover. Conflict Management and Resolution training helps employees avoid conflict,  more...
From Illumine Training
Writing Dynamics - Written Communication Skills instructor led training This course will radically transform your business writing skills and plan, draft and edit technical and non-technical documents (including reports, emails, letters, manuals and guides, proposals and many more) more efficiently. You will write with authority and impact - and do it faster!  more...
Smarter Selling - Building Better External and Internal Relationships instructor led training Whether selling products or services to valued customers, or wanting to communicate more effectively with other departments, trust based relationships are the key to long term success. Smarter 'Selling' is the workshop to build sustainable business relationships and help develop individuals, teams and groups that: -Sell products and want to understand customers' personal needs, build rapport  more...
Think On Your Feet - Verbal Communication Skills instructor led training This course will help you to communicate your ideas and knowledge clearly, concisely and persuasively when you are in the many informal, unplanned discussions, meetings, briefings AND the formal planned ones. The ability to a think on your feeta is one that can be learnt and developed. This is the globally acclaimed 2 day workshop that will help you master it.  more...
From Taylor Performance Solutions, Inc.
High Impact Presentation Skills instructor led training If your employees speak in public or give presentations this training is ideal for your business. Our programs can be tailored to your business, your clients and your business needs. Whatever level of experience, the skills in this training are designed to help employees:  Develop tailored materials to meet the audience s needs  Develop a mission statement, theme, and outline  more...
From Last Minute Training
Communication Strategies This workshop will teach how to: Identify common communication problems that may be holding you back; Develop skills in asking questions; Identify what their non-verbal messages are telling others; Develop skills in listening actively & empathetically.  more...
Communicating Effectively for Optimum Outcomes Upon completion, you will: Identify common communication problems that may be holding them back, develop skills in listening actively & empathetically, Identify what their non-verbal messages are telling others, Develop skills in asking questions & more  more...
Client Care Representative CCR Certified Training Program 2 Days ...dule 2 - Communication Skills Barriers to communication Verbal Skills Good listening skills Questioning skills Module 3- The Team Network Concept Overview of client-supplier relationships How to be an effective team member Module 4 - Exploring Behaviours Behaviour types How to respond to an aggressive client: Non-assertive (passive) behaviour Assertive behaviour Act assertively  more...
From Matrix Mindset Pty Ltd
NLP Practitioner Certification Training instructor led traininggroup study and discussioncoursewarecd romDVDbookworkshop / seminar ...tablishment and maintenance of. 3. Pacing and Leading (verbal and non verbal). 4. Calibration (sensory based experience). 5. Representational systems (predicates, and accessing cues). 6. Meta-Model. 7. Milton-Model. 8. Elicitation of well-formed, ecological outcomes and structures of present state. 9. Overlap and Translation. 10. Metaphor creation. 11. Frames; contrast,  more...
From BodhiH Training Solutions
Communication Skills ...h India Communication Skills Course Content: a Verbal Communication a Written Communication a Business Communication a Body Language a Para-verbal skills a NLP based communication a Communication exercises a Listening skills a Communicating across cultures All our corporate training programs are customized to the clientsa requirements. For more  more...
From The Leadership & Management Training Company Limited
LEADING AS A TRAINER ...ive BL to influence others & understand other peoples Non-Verbal signals a Practice presentation and training techniques a Understand how to engage with candidates in training a Use NLP languages and be able to talk other peoplea s language! a Be confident in using AV equipment in a training environment a Be competent in writing an effective Management training session a Complete  more...
From Hypnobabies
Hypnobabies Hypno-Doula Workshop instructor led traininggroup study and discussioncd rombookworkshop / seminar ...Hypno-birth Prompts to use with your laboring Hypno-moms (verbal cues to keep them in hypnosis as they labor) a Hypnobabies CD to help your regular hypno-birth clients enter hypnosis instantly, (Entering Hypnosis with a Special Word Cue) and the same script on paper for direct use with clients during prenatal meetings for a more personal approach. **PLEASE NOTE: Our Hypno-Doula Workbook will  more...
Hypnobabies Childbirth Education Classes instructor led traininggroup study and discussioncd rombookhypnosis practice ... a Labor Assistant Can Help the Hypno-Partner; 4 Pages of Verbal Birthing Cues; Physical Comfort Techniques; the Change of Plans Hypnosis Script. Late First Stage Labor - Transitiona or a Transformationa ; Hypnosis Deepening techniques; Trusting in Your Body, Your Mind and your Baby; Protecting the Hypno-Mom!; Effective Positions for Birthing; Benefits and Use of the Birth Ball; Exhale  more...
From Asktenali.com
Soft Skills Training instructor led traininggroup study and discussionworkshop / seminar ...al Effectiveness Structure and Process of Communication Verbal and Non Verbal Communication Understanding English as a Communication Language Listening and Understanding Questioning Assertive Communication Listening Skills Barriers to Communication Effective Writing and Presentation Fundamental of Written Communication Session III Body language & Proximics Communication - Clarity,  more...
Developing Soft skills through Activities instructor led trainingcoursewareworkshop / seminartrain the trainer ...al Effectiveness Structure and Process of Communication Verbal and Non Verbal Communication Understanding English as a Communication Language Listening and Understanding Questioning Assertive Communication Listening Skills Barriers to Communication Effective Writing and Presentation Fundamental of Written Communication Session III Body language & Proximics Communication - Clarity,  more...
Workshop on Effective Communication instructor led traininggroup study and discussioncoursewareself directedworkshop / seminartrain the trainer A Transformational Workshop on Communication by S.Swaminathan This highly interactive workshop explores Communication and Behaviors as they relate to successful management practices. Workshop Information The workshop is intended to be provided in an interactive format. A variety of practical examples and case studies will also be used, which will be current and relevant to the workshop and the  more...
A Transformational Workshop on Leadership,Effective Communication, Team Building, Motivation and Time Management by S.Swaminath instructor led traininggroup study and discussioncoursewareself directedworkshop / seminartrain the trainer ...al Effectiveness Structure and Process of Communication Verbal and Non Verbal Communication Understanding English as a Communication Language Listening and Understanding Questioning Assertive Communication Listening Skills Barriers to Communication Effective Writing and Presentation Fundamental of Written Communication Session III Body language & Proximics Communication - Clarity,  more...
Developing effective people skills instructor led traininggroup study and discussioncoursewareworkshop / seminartrain the trainer A Transformational Workshop on Developing People skills by S.Swaminathan Objectives: This highly interactive workshop develops People Skills,Leadership attributes and behaviors as they relate to successful management practices. Participants experience team-building activities, discuss team stages, communicate effectively, resolve conflicts, understand roles and are transformed into motivated  more...
From Texas Heart CPR Training
CPR Classes instructor led trainingDVD ...ne American Heart Association (AHA) video-based teaching, verbal instruction, printed material, and hands-on skills practice using our manikins. AHA certification cards are provided upon completion of course certifying the participant for a period of two (2) years. Each participant will have their own manikin and mask. BLS for Healthcare Providers: With the knowledge and skills you  more...
From HR Anexi Pvt Ltd
Career Counseling Training in India www. hranexi. com in association with www. psytech. co. uk brings to India worldclass Career Counseling Training in Delhi, Mumbai, Pune, Bangalore etc using easy to use, cost effective online psychometric tools including Occupational Interest Profiling, Verbal, Numeric and Abstract Reasoning Tests, Internet Reasoning Test IRT) and Jung Type Indicator (JTI)which is a modern alternative to MBTI.  more...
From Get Set 4 Success
NLP Practitioner ... Learn the prime directives of the Unconscious Mind Use verbal and non-verbal suggestions, inducing trance using Erickson's favourite inductions. With Ericksonian indirect permissive Hypnosis you can increase your results with the largest number of clients since it allows you to increase your results dramatically So how can you learn all this in a short space of time? Before attending  more...
From Leaders Workshop
Effective Communication Skills instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookDVDbookworkshop / seminartrain the trainercomputer labCustomised In House Program TRAINING WORKSHOP ON EFFECTIVE COMMUNICATION SKILLS ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Communicating effectively is perhaps the most basic critical skill to an organization s success. Good communication is not just about speaking well. It is also what you do not speak. Your Body Language speaks louder than your words. It is what you speak and how you speak that needs to be worked  more...
From Maaximum Seduction
Maaximum Seduction-Pick up and Seduction Mastery Live in field program-Sept 25th-27th ...he dating game 2. Teach them "sexually attractive" non-verbal mannerisms that women first look for as soon as they enter a social venue to warm up the women to their approach and further attempts to attract them and seduce them 2 . Give them a fail-proof "7 step systematic method" to approach, attract and seduce women of exceptional beauty and quality in any social venue and under any  more...
From Fathom Corporate Training
ASSERTIVE COMMUNICATION SKILLS WORKSHOP instructor led traininggroup study and discussionworkshop / seminar It s no mistake and should come as no surprise that those who are assertive in life and at work achieve success. Many times though, we are afraid to ask for what we need, feeling we are pushing or being rude to others. Today s business environment requires that we have the flexibility to step up to those challenges we are dealt with to win. This workshop helps participants understand that  more...
From Advanced Concepts
Effective Communication ... an leadership are related X Identify the impact of non-verbal behaviour as well as other barriers to effective communication X Understand communication and its impact on motivation X Manage stress and anger X Mediate conflict Designed For: All Staff Content: Communication basics Effective communication Organisational management Organisation types and characteristics  more...
Business Writing ...has had a dramatic impact on the way we communicate both verbally and written. Business writing has also gone through changes, and business communication is distinctly different to the way we communicate elsewhere. Successful business writing will mean that workplace relationships are maintained, client needs are satisfied and new ideas promoted effectively. With the emergence of email and  more...
Business Writing ...has had a dramatic impact on the way we communicate both verbally and written. Business writing has also gone through changes, and business communication is distinctly different to the way we communicate elsewhere. Successful business writing will mean that workplace relationships are maintained, client needs are satisfied and new ideas promoted effectively. With the emergence of email and  more...
From Mobile Technical Institute
Interpersonal Communication instructor led traininggroup study and discussion Interpersonal communication ability can have a major impact on both professional and personal effectiveness and success. Develop a better understanding of the processes and functions of communication and learn keys to increasing your communication competence. Topics covered will include interpersonal perception and response, verbal and nonverbal communication, and tips for improving listening  more...
From Thoughtitude
NLP Licensed Practitioner Course September 5th 2009 - 7 Days Holiday Inn Gatwick Airport instructor led trainingworkshop / seminar ...on To notice and read a persona ™s unconscious non-verbal responses in an ongoing interaction by observing behavioural cues with a specific internal response. Representation Systems How people describe their experiences through their language. Meta Model To ask specific questions to clarify and to recover information that may be lost in translation. Milton  more...
From EJA International
NLP Practitioner Training licensed by Dr Richard Bandler DISCOVER THE SECRETS OF PERSONAL POWER - YOUR POWER! - A Life-changing experience NLP (Neuro Linguistic Programming) is the technology of achievement that developed in the early 1970's when Dr. Richard Bandler, a mathematician and computer specialist, noticed that the field of psychology didn't have many (if any) techniques for making it possible for people to change with ease. NLP  more...
Licensed NLP Business Practitioner Licensed and certified by the Society of NLP - Dr. Richard Bandler 16th to 19th& 23rd to 26th April, 2009 - Marina, Dubai Name of workshop: NLP Business Practitioner Download: Duration: 8 days Workshop Start Date: Thursday 16 April, 2009 Location: Dubai Content: Discover the secrets of success! NLP (Neuro Linguistic Programming) is the technology of achievement that  more...
From PsyAsia International
Interpersonal & Organisational Communication Training Course instructor led traininggroup study and discussionassessments ...re of communication and the concept and importance of non-verbal communication is introduced. We will consider both formal and informal means of communication and the process of active listening in order to enhance and facilitate this process. The final part of the session will consider barriers to effective communication and key skills required for effective communication. This will culminate  more...
From in_cr_ove
Listening Skills The business world is more complex than ever with demands coming from all directions. Those demands can lead to hearing rather than listening when time is limited. From motivating people to provide needed information to making sure that messages are understood, a Listening Loud and Cleara is a Training for people who want to learn how to become better listeners and those who need  more...
Presentation Skills To have understanding and knowledge and to be able to communicate the same effectively to the others are entirely different, however it is imperative to the success of the organisation. Presentations are one of the most popular and most effective tools that can convey essential information to a large audience but it may also lead to wasted time and effort if not utilized rightly.  more...
From NLP Centre of Excellence ltd
NLP Foundation diploma ...ensory acuity - how to notice and read accurately the non-verbal signals from another person - a crucial skill within NLP and a highly effective way to improve your own communication style Rapport skills - how to put others at ease and build trust - vital in any coaching relationship. Learn body language, posture, facial expression, gestures and speech patterns and eye accessing cues  more...
From Manya Group
TEST PREPARATION in GMAT at NEW DELHI INDIA instructor led trainingstudy at homegroup study and discussioncoursewarecd rombookworkshop / seminar ...d to train you on quantitative techniques, English usage, verbal logic, data interpretation, reading comprehension and qualitative problems that you will find indispensable for taking the test. Based on a thorough assessment of your profile we will assign you an appropriate tutor. Once you take your first diagnostic exam, your tutor will create a custom GMAT test preparation programme around  more...
From Megamind Consultants
ESSENTIAL CORPORATE SKILLS "ESSENTIAL CORPORATE SKILLS" Workshop on corporate grooming and business etiquette Program Outline: v Verbal & Non-Verbal Communication skills v How To Greet, Meet & Introduce people v Formal Dressing v Grooming For Men And Women v Workplace Etiquette v Telephone etiquette v  more...
From Evergreen Team Concepts
Beyond Bullet Points instructor led traininggroup study and discussione-bookworkshop / seminarcomputer lab Although bullet points make it easy for us to create PowerPoint slides, they don t always make it easy for audiences to understand what we want to say. Growing numbers of people are expressing a sense of frustration with the conventional bullet points approach. Bullet points create obstacles between presenters and audiences. You might want to be natural and relaxed when you present, but audiences  more...
Knock Em Dead How to be an Effective Public Speaker instructor led traininggroup study and discussioncoursewareworkshop / seminar You probably know that public speaking is the number one fear of American adults. But it may be exactly what is holding you back from perusing a more lucrative or satisfying career. Learn to finally overcome this fear in a comfortable, supportive atmosphere. In this interactive class, you will learn how to develop your non-verbal skills of posture ( Where do I put my hands? ), gestures, eye  more...
From Pearlcatchers Ltd
Crucial Conversation - personal effectivenss and communication skills instructor led traininggroup study and discussionworkshop / seminarexperiential learning, using actors Learn how to maintain effective working relationships by tackling those difficult conversations promptly and confidently Every day, most people communicate easily with lots of people. But every so often we are faced with a difficult conversation where it is essential to get it right . This might be dealing with an under-performing employee, asking for a pay rise or resolving conflict  more...
From Learning LAB Associates
Assertive Communication instructor led trainingworkshop / seminartrain the trainer In our Assertiveness a Communication Skill Workshop, we identify three major factors that keep us from communicating assertively (rank, intimidation, fear of change). We explore the current communication style of your organization to identify how this style influences day-to-day working relationships. Does your organization encourage free communication or reward the passive yes man/woman?  more...
From Wintrac Inc.
Dealing Effectively with the Media This book is designed to help you handle direct relations with the media confidently. You'll learn how to mentally and physically prepare for interviews, how to maintain reliable media contacts, and much more. You can get a complete list of other Professional Development classes at http://www.wintrac.com/courses/coursesProfDevlop.asp  more...
Meeting Skills for Leaders, Third Edition In the business world, it is essential for everyone in the workplace to work together to get the job done, and this often involves meetings. For most of us, meetings are a part of the daily work routine, but as often becomes the case, that is what many meetings begin to feel like--routine. MEETING SKILLS FOR LEADERS (formerly titled EFFECTIVE MEETING SKILLS) is just the sort of back-to-basics  more...
Making Your Message Memorable Have you ever wanted to make a lasting impression, connect with an audience, or be recognized as an effective communicator? Delivering your message through stories is an excellent way to break the ice, inspire people, share good news, build team spirit, and more. Making Your Message Memorable show you how you can put stories to work in everyday business situations. You will learn a number of  more...
Advanced Interpersonal Communication This 1-day course will introduce delegates to the meaning of 'personal influence', what it is and how it can be used to enable them to get what they want from situations where they need to be influential. You can get a complete list of other Professional Development classes at http://www.wintrac.com/courses/coursesProfDevlop.asp  more...
Personal Influencing Techniques (speaking and verbal communication) This 1-day course will introduce delegates to the meaning of 'personal influence', what it is and how it can be used to enable them to get what they want from situations where they need to be influential. You can get a complete list of other Professional Development classes at http://www.wintrac.com/courses/coursesProfDevlop.asp  more...
From Peoplesmart Softskills Incorporation
Softskills & Personal Development Taining Program instructor led traininggroup study and discussionworkshop / seminartrain the trainer ...ation skills (Listening, reading, speaking, writing & Non-verbal) Improve Creative and Critical Thinking Become a self confident person by mastering Leadership, Inter-personal relationships, Team skills & Goal setting Develop broad career plans, evaluate the employment market, identify the organizations to get good placement, match the job requirements and skill sets. Take part  more...
From Sharp Minds
GMAT COACHING IN MUMBAI instructor led training PRIVATE GMAT COACHING IN MUMBAI (BOMBAY). The course covers all sections tested by GMAT. It is offered to small groups of 2 to 7 students at a time only. The faculty is Prof. Murtuza Gadiwala, author of the acclaimed preparatory books 'MBA Entrance made easy'. He is also a highly respected trainer for CAT and CET exams.  more...
From Learning Lounge Solutions
Train the Trainer Program Certified Trainer and Facilitator ...ning actively and taking into account the learner's non - verbal communication a Developing facilitation skills, active training techniques and outward-bound experiential training programs. a Making interventions, adaptations and provide assistance in improving the effectiveness of the learning. a Selecting assessment methods best suited for learning objective a Identifying  more...
From Harriet Anderson - Alexander-Technik
ALEXANDER TECHNIQUE in Vienna - Individual Sessions and Workshops instructor led training ... taught through a mixture of gentle hands-on guidance and verbal coaching. No previous experience is necessary. Everyone can benefit from the Technique, irrespective of age and state of health. For those who do not already know the Technique I offer an introductory session to help you decide if you want to continue. In the course of on-going lessons you will amongst other things: *  more...
PRESENTATION AND PUBLIC SPEAKING SKILLS in Vienna in English instructor led traininggroup study and discussionworkshop / seminar ...and posture* use of space* gesture* facial expression* Verbal elements: making an impact* strong beginnings and endings* structure* clarifying the message* audience outcomes* use of sensory language, metaphors, images* building rapport* If you are not a native speaker of English and are required to give presentations in English we can, in addition, have a look at: pronunciation*  more...
From Training Connection
Communication Training computer lab ...ort How to ask and answer questions How to use nonverbal communication, give feedback, and empower employees How to communicate with peers, supervisors, subordinates, and customers/vendors Promote ideas and handle negotiations Deal with human resource issues. How communication can define companies' culture How managers can build a positive culture Outline  more...
Customer Service computer lab ...To handle angry and difficult customers Interpret non-verbal communication Provide quality service over the phone Communicate effectively through e-mail Outline Unit 1: Customer Service Fundamentals Understand customer types Understand the importance of customer service Build rapport and communicate with customers Respond to customers and exceed their  more...
From Jacobsen Business Programs
Communications Mastery instructor led training WHAT YOU'LL LEARN: Create instant rapport with everyone you meet Learn to create trust, credibility, and respect among your co-workers The eight cardinal mistakes of communication How to be a better listener How to get heard with People-Plotting Understanding subconscious and subliminal body language Promote cooperation between you, your co-workers, managers and staff How to make a  more...
From Live to Learn
Communications instructor led traininggroup study and discussionworkshop / seminartrain the trainer "75% of what we hear is misunderstood, distorted, forgotten, or ignored." We all come to the table with a different set of experiences, circumstances, education and values & beliefs. No wonder Communications is the biggest challenge in most organizations! Proficiency in communication skills is critical to success. Communication is a 2-way street to understand and to be understood. This  more...
From Highland Body Language Training Consultancy
Presentation Skills instructor led trainingworkshop / seminar IN THE LIMELIGHT Hone your public speaking and presentation skills at this much-requested course for professionals who want to feel and look confident. This course is very interactive and individual participation is essential. The course focus is on individuals body language and how to use it to their advantage to create the right impact/impression.  more...
From Training To Go, Inc.
Advanced Communication Skills instructor led trainingworkshop / seminar Training To Go, Inc presents the Advbanced Communication Skills Workshop For many of us, communicating with others is a hit and miss affair. With some people, you may feel you have no communication problems. With others, you may feel like you're never really "getting through". This seminar will equip you with the skills you need to communicate more effectively with others both one-on-one and in  more...
From Zenergy PD Inc.
Creating Leadership Presence instructor led traininggroup study and discussionworkshop / seminar ...ny information you share with someone else there is a non-verbal element. This is often referred to as the meta-message. These are tremendously important and yet receive little attention in conventional communication training. In fact, research has shown that the meta-message carries far greater influence that the verbal message. Breathing is the most fundamental tool in creating non-verbal  more...
From Affinity Consulting and Training Group
Improving Personal Listening instructor led traininggroup study and discussionworkshop / seminarSelf-assessment Effective communication depends on the clarity, speech style, and tone conveyed by the person sending the message, as well as the ability of the listener to attend to the message. But listening effectively is more than just hearing. Listening is the ability to receive and interpret verbal messages and other cues, like body language, in order to respond in ways that are appropriate to the purpose.  more...
From The Development Practice
Effective Communication instructor led trainingworkshop / seminarCoaching Your front line staff come into daily contact with a wide range of people. These include customers, colleagues, managers and representatives of other organisations. Developing effective relationships appropriate to the needs of each of these groups is dependent upon the ability to establish and maintain two-way communication. We can help your people get their message across more clearly,  more...
From Highland Body Language Training Consultancy
Communication Skills instructor led trainingworkshop / seminar MY BODY IS MY LANGUAGE This popular course teaches the building blocks of non-verbal communication skills, and is essential for all levels of staff. Learn how to improve your communication skills, see yourself as others see you, and use someone else's non-verbal behaviour to your advantage.  more...
From Synergy Solutions International
E-Mail Etiquette instructor led trainingon-line e-learning cbt (computer based)study at homecoursewareself directedworkshop / seminarclassroom instruction &/or self study, web based ... Electronic mail does not offer the benefit of visual and verbal signals for e-mail users. Email etiquette refers to a set of dos and don ts that are recommended by business and communication experts in response to the growing concern that people are not using their email effectively, appropriately or in a professional manner. Since email is part of the virtual world of communication, many  more...
From Zenergy PD Inc.
Group Dynamics instructor led trainingon-line e-learning cbt (computer based)group study and discussion ...kill. To be successful one must employ a multitude of non-verbal management strategies. This course enables participants to learn the necessary skills for harnessing the energy of the group in the most positive way possible. Participants will explore the models behind successful group dynamic facilitation. Learn the skills through practicing within a real group. They will also benefit from  more...
From Geebee Education Pvt.Ltd
GMAT Training instructor led trainingstudy at homegroup study and discussioncourseware GMAT : Graduate Management Admission Test ADMINISTERED BY : ETS (Educational Testing Service) REQUIRED FOR : Admission into a MBA Program. We have training centers at prominent locations in Mumbai , Pune and other cities.Apart from experienced faculties we have a library consisting all the neccessary resources like books , audio cassettes , softwares etc to help you prepare and do great in  more...
From Alliance Training and Consulting, Inc.
Handling People with Tact and Diplomacy instructor led training This is a course for career minded professionals who want to excel in the interpersonal and communication skills needed to build a positive / influencing image. Learn how to resolve conflict, project self confidence and gain an understanding of non-verbal communication types.  more...
From Protectics Limited
V Tect - Dealing with Verbal Aggression instructor led training The one day V Tect course shows you how to deal with verbal aggression both on the telephone and 'Face to Face'. Learn about the main causes of aggression. Learn and practise techniques that prevent aggression and help you to deal with aggressive people.  more...
From The Pincus Group
Presentation Training instructor led training The Pincus Group provides Presentation Skill Training for mid and senior level executives in one or two day sessions. Presentation training includes messaging, verbal and non-verbal coaching, and individual video-taped coaching reviews. Skill training takes place on client site or in the Washington DC area.  more...
From Henderson Training
Powerful Feedback instructor led training Powerful Feedback "Focusing employees on results" The most successful managers work to create an environment where employees know how they are performing and how they are contributing to the company. Too often managers rely on no news is good news to impart performance feedback. What we know is that feedback must be an ongoing management activity that combines collaboration, mutual evaluation  more...
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