Instructor Led Verbal Training in United States - Training Resources

ASSERTIVE COMMUNICATION SKILLS WORKSHOP It s no mistake and should come as no surprise that those who are assertive in life and at work achieve success. Many times though, we are afraid to ask for what we need, feeling we are pushing or being rude to others. Today s business environment requires that we have the flexibility to step up to those challenges we are dealt with to win. This workshop helps participants understand that  more...

Interpersonal Communication Interpersonal communication ability can have a major impact on both professional and personal effectiveness and success. Develop a better understanding of the processes and functions of communication and learn keys to increasing your communication competence. Topics covered will include interpersonal perception and response, verbal and nonverbal communication, and tips for improving listening  more...

Beyond Bullet Points Although bullet points make it easy for us to create PowerPoint slides, they don t always make it easy for audiences to understand what we want to say. Growing numbers of people are expressing a sense of frustration with the conventional bullet points approach. Bullet points create obstacles between presenters and audiences. You might want to be natural and relaxed when you present, but audiences  more...

Knock Em Dead How to be an Effective Public Speaker You probably know that public speaking is the number one fear of American adults. But it may be exactly what is holding you back from perusing a more lucrative or satisfying career. Learn to finally overcome this fear in a comfortable, supportive atmosphere. In this interactive class, you will learn how to develop your non-verbal skills of posture ( Where do I put my hands? ), gestures, eye  more...

Assertive Communication In our Assertiveness a Communication Skill Workshop, we identify three major factors that keep us from communicating assertively (rank, intimidation, fear of change). We explore the current communication style of your organization to identify how this style influences day-to-day working relationships. Does your organization encourage free communication or reward the passive yes man/woman?  more...

Dealing Effectively with the Media This book is designed to help you handle direct relations with the media confidently. You'll learn how to mentally and physically prepare for interviews, how to maintain reliable media contacts, and much more. You can get a complete list of other Professional Development classes at http://www.wintrac.com/courses/coursesProfDevlop.asp  more...

Meeting Skills for Leaders, Third Edition In the business world, it is essential for everyone in the workplace to work together to get the job done, and this often involves meetings. For most of us, meetings are a part of the daily work routine, but as often becomes the case, that is what many meetings begin to feel like--routine. MEETING SKILLS FOR LEADERS (formerly titled EFFECTIVE MEETING SKILLS) is just the sort of back-to-basics  more...

Making Your Message Memorable Have you ever wanted to make a lasting impression, connect with an audience, or be recognized as an effective communicator? Delivering your message through stories is an excellent way to break the ice, inspire people, share good news, build team spirit, and more. Making Your Message Memorable show you how you can put stories to work in everyday business situations. You will learn a number of  more...

Advanced Interpersonal Communication This 1-day course will introduce delegates to the meaning of 'personal influence', what it is and how it can be used to enable them to get what they want from situations where they need to be influential. You can get a complete list of other Professional Development classes at http://www.wintrac.com/courses/coursesProfDevlop.asp  more...

Personal Influencing Techniques (speaking and verbal communication) This 1-day course will introduce delegates to the meaning of 'personal influence', what it is and how it can be used to enable them to get what they want from situations where they need to be influential. You can get a complete list of other Professional Development classes at http://www.wintrac.com/courses/coursesProfDevlop.asp  more...

Communication Training ...ort How to ask and answer questions How to use nonverbal communication, give feedback, and empower employees How to communicate with peers, supervisors, subordinates, and customers/vendors Promote ideas and handle negotiations Deal with human resource issues. How communication can define companies' culture How managers can build a positive culture Outline  more...

Customer Service ...To handle angry and difficult customers Interpret non-verbal communication Provide quality service over the phone Communicate effectively through e-mail Outline Unit 1: Customer Service Fundamentals Understand customer types Understand the importance of customer service Build rapport and communicate with customers Respond to customers and exceed their  more...

Communications Mastery WHAT YOU'LL LEARN: Create instant rapport with everyone you meet Learn to create trust, credibility, and respect among your co-workers The eight cardinal mistakes of communication How to be a better listener How to get heard with People-Plotting Understanding subconscious and subliminal body language Promote cooperation between you, your co-workers, managers and staff How to make a  more...

Advanced Communication Skills Training To Go, Inc presents the Advbanced Communication Skills Workshop For many of us, communicating with others is a hit and miss affair. With some people, you may feel you have no communication problems. With others, you may feel like you're never really "getting through". This seminar will equip you with the skills you need to communicate more effectively with others both one-on-one and in  more...

E-Mail Etiquette ... Electronic mail does not offer the benefit of visual and verbal signals for e-mail users. Email etiquette refers to a set of dos and don ts that are recommended by business and communication experts in response to the growing concern that people are not using their email effectively, appropriately or in a professional manner. Since email is part of the virtual world of communication, many  more...

Handling People with Tact and Diplomacy This is a course for career minded professionals who want to excel in the interpersonal and communication skills needed to build a positive / influencing image. Learn how to resolve conflict, project self confidence and gain an understanding of non-verbal communication types.  more...

Presentation Training The Pincus Group provides Presentation Skill Training for mid and senior level executives in one or two day sessions. Presentation training includes messaging, verbal and non-verbal coaching, and individual video-taped coaching reviews. Skill training takes place on client site or in the Washington DC area.  more...

Powerful Feedback Powerful Feedback "Focusing employees on results" The most successful managers work to create an environment where employees know how they are performing and how they are contributing to the company. Too often managers rely on no news is good news to impart performance feedback. What we know is that feedback must be an ongoing management activity that combines collaboration, mutual evaluation  more...