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From Taylor Performance Solutions, Inc.
Presentation Skills for Speaking to Groups
If you or your employees speak in public or give presentations this training is ideal for your business. Our programs can be tailored to your business, your clients and your business needs. Whatever level of experience, the skills in this training are designed to help employees:
Develop tailored materials to meet the audience's needs
Develop a mission statement, theme, and outline
Use
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Presentation Skills for Speaking to Groups
From Bold New Directions
Think On Your Feet ®





Think On Your Feet ® is a core competency in leading edge organizations. It is the platform on which to build speaking, presenting, writing & negotiation skills.
Think On Your Feet ® introduces the capsules-of persuasion concept along with 10 plans that structure ideas quickly for Clarity, Brevity, and Impact.
This globally acclaimed workshop actually trains leaders and front line
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Think On Your Feet ®
From Wintrac Inc.
Advanced Communication Skills
In any profession, you will find yourself in a situation where you need to relay information to another colleague. When such situations arise, good communication skills are an essential part of getting your message across clearly. This course will show you how to apply advanced verbal and written communication techniques in your workplace.
You can get a complete list of other Business Skills
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Dealing Effectively with the Media
This book is designed to help you handle direct relations with the media confidently. You'll learn how to mentally and physically prepare for interviews, how to maintain reliable media contacts, and much more.
You can get a complete list of other Professional Development classes at http://www.wintrac.com/courses/coursesProfDevlop.asp
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Meeting Skills for Leaders, Third Edition
In the business world, it is essential for everyone in the workplace to work together to get the job done, and this often involves meetings. For most of us, meetings are a part of the daily work routine, but as often becomes the case, that is what many meetings begin to feel like--routine. MEETING SKILLS FOR LEADERS (formerly titled EFFECTIVE MEETING SKILLS) is just the sort of back-to-basics
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Making Your Message Memorable
Have you ever wanted to make a lasting impression, connect with an audience, or be recognized as an effective communicator? Delivering your message through stories is an excellent way to break the ice, inspire people, share good news, build team spirit, and more. Making Your Message Memorable show you how you can put stories to work in everyday business situations. You will learn a number of
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Advanced Interpersonal Communication
This 1-day course will introduce delegates to the meaning of 'personal influence', what it is and how it can be used to enable them to get what they want from situations where they need to be influential.
You can get a complete list of other Professional Development classes at http://www.wintrac.com/courses/coursesProfDevlop.asp
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Personal Influencing Techniques (speaking and verbal communication)
This 1-day course will introduce delegates to the meaning of 'personal influence', what it is and how it can be used to enable them to get what they want from situations where they need to be influential.
You can get a complete list of other Professional Development classes at http://www.wintrac.com/courses/coursesProfDevlop.asp
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From Tools 2 Succeed, Inc
Conflict Management Workshop
When people work together, conflict is inevitable. How can we resolve conflicts so that everyone wins?
In our fun and interactive workshop, you will learn:
The causes of conflict
To separate the problem from the person
Five conflict management styles
Ways to control nonverbal communication
Fair vs. unfair fighting
How to send a clear message
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From Power Diversity, LLC
Professional Communicator Certification Program











Could your organization use a professional communication skills makeover?
How would your organization change if suddenly everyone in it possessed the ability to communicate with clarity, power, tact, and finesse, on the telephone, in person, and in writing, both internally, and externally?
Our Certified Professional Communicator Graduates can:
Speak with professionalism and precision
Deliver
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Customer Service and Communication Skills for Call Centers









...verbal patterns for
telephone professionals
Imagine if everyone in your call center communicated with more
clarity, tact, and finesse even under pressure.
Could your call center be more successful if the representatives were more strategic, tactical communicators?
Do your customer service agents struggle to find the right words
when the pressure is on?
How would it feel if suddenly
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Tactical Communication Finding the Words









Imagine if everyone in your organization communicated
with more power, tact, clarity, and skill.
Do you notice people in your environment who could be more successful if only they were more polished communicators? Are you someone who struggles to find the words when the pressure is on? How would it feel if suddenly everyone in your office communicated with more confidence, clarity, and
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From Target Learning
Target Listening - Listen, Learn & Remember





Do you...
* "Zone out" during meetings or discussions?
* Have difficulty "reading" a person's body language?
* Respond inappropriately during meetings or discussions?
* Can't take effective notes during meetings or discussions?
* Avoid speaking with certain people because of personality conflicts?
* Have trouble retaining complex information during meetings or discussions?
If
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From John Sturtevanta s Business Writing Seminars
Speak Like You Mean It
...Developing a presence
Through a series of physical and verbal exercises, you will learn to feel comfortable with your physical presence, project and enunciate your words correctly, and connect with your audience through speaking rhythm, vocal emphasis, eye-contact, body language, and other essential public speaking skills.
Participants will engage in fun, challenging, and insightful
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From Mastery InSight Institute
Irresistible Voice


Develop your vocal skills to command instant respect, increase response potential, speak smoothly & create natural rapport.
For public speakers, coaches, counselors, sales executives...
Learn to capture & lead the attention of your audience, and then drive them to a more responsive state. Whether you have previous speaking and voice training or not, this program will instill better voice
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Belief Craft



...Better Decisions.
Improve your Results With Effortless Verbal Skills
Doug O'Brien is a long-time Trainer of NLP and Ericksonian Hypnotherapy, and is based and runs workshops primarily in New York City. In addition, Doug is known for having been one of the top trainers on Anthony Robbins' training team some years ago.
One of the most popular areas of interest in NLP is
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From Texas Heart CPR Training
CPR Classes


...ne American Heart Association (AHA) video-based teaching, verbal instruction, printed material, and hands-on skills practice using our manikins. AHA certification cards are provided upon completion of course certifying the participant for a period of two (2) years. Each participant will have their own manikin and mask.
BLS for Healthcare Providers:
With the knowledge and skills you
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From Deft Security Consultants
Interview & Interrogations

This unique course offers investigators insight into what a person is actually saying and, most importantly, what they are not saying. Studies have found that while the majority of people do not lie, they instead choose to omit information. This is more commonly referred to as, "Lie by Omission and not by Commission." In doing so, people display involuntary signs of nonverbal body language; they
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From Linkage, Inc.
Connecting as a Leader Communicating for Impact



Effective leaders use every conversation to highlight their points of view, achieve goals, influence change, impact behaviors, and strengthen relationships. This accelerated blended learning program leverages a two-day face-to-face program, along with our virtual classroom to help leaders improve their communication strategies, maximize the impact of every interaction, and achieve business
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From Treeline Training, Inc.
The Art of Influencing Others
...lationships through a deeper awareness of the power of nonverbal communication. Learn how to avoid common communication barriers. Recognize communication styles preferences, and tailor your communication to be more effective with each style. Learn methods for de-escalating difficult situations and resolving conflict effectively. Through a series of structured experiences, develop and learn
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From International Image Consulting
Etiquette Consultant Training



... will give you a competitive edge in the field of visual, verbal and non-verbal communications.
As an etiquette consultant, you can work with individuals and corporations to enhance their personal and professional development. Some of the course topics include: Professional Image in the workplace, business etiquette, cross cultural awareness and professionalism.
Topics covered:
IAI
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From Expanding Thought
Manager as Coach


...stions, delegation, behavioral characteristics, body and verbal language, and crucial conversations.
The workshop is interactive, experiential and case-study-based. The small-group coaching will follow the workshop and reinforce the learning.
By the end of the program participants will be able to:
-understand that people vary greatly
-know tactics to build skills in others
-observe
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From Hypnobabies
Hypnobabies Hypno-Doula Workshop




...Hypno-birth Prompts to use with your laboring Hypno-moms (verbal cues to keep them in hypnosis as they labor) a Hypnobabies CD to help your regular hypno-birth clients enter hypnosis instantly, (Entering Hypnosis with a Special Word Cue) and the same script on paper for direct use with clients during prenatal meetings for a more personal approach.
**PLEASE NOTE: Our Hypno-Doula Workbook will
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From Courage Speaks, LLC
How to Deal with Difficult Demanding Customers Amazing Phone and In-Person Strategies
November 18 9 AM - Noon Bellevue
MASTER THE SECRETS TO DEALING WITH DIFFICULT, DEMANDING CUSTOMERS
Reduce frustration, and know what to say when.
Handle challenging situations while delivering excellent service.
If you work in customer service, government agencies, or call centers, you may find yourself faced with challenging, difficult, frustrated or just plain rude people daily. Learn
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From Hypnobabies
Hypnobabies Childbirth Education Classes




... a Labor Assistant Can Help the Hypno-Partner; 4 Pages of Verbal Birthing Cues; Physical Comfort Techniques; the Change of Plans Hypnosis Script. Late First Stage Labor - Transitiona or a Transformationa ; Hypnosis Deepening techniques; Trusting in Your Body, Your Mind and your Baby; Protecting the Hypno-Mom!; Effective Positions for Birthing; Benefits and Use of the Birth Ball; Exhale
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From Fathom Corporate Training
ASSERTIVE COMMUNICATION SKILLS WORKSHOP


It s no mistake and should come as no surprise that those who are assertive in life and at work achieve success. Many times though, we are afraid to ask for what we need, feeling we are pushing or being rude to others. Today s business environment requires that we have the flexibility to step up to those challenges we are dealt with to win. This workshop helps participants understand that
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From Mobile Technical Institute
Interpersonal Communication

Interpersonal communication ability can have a major impact on both professional and personal effectiveness and success. Develop a better understanding of the processes and functions of communication and learn keys to increasing your communication competence. Topics covered will include interpersonal perception and response, verbal and nonverbal communication, and tips for improving listening
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From Ciprian Stan
The NLP Practitioner Certification Training








...rt (establish and maintain)
2. Pacing and Leading (verbal and non verbal)
3. Calibration (sensory based experience)
4. Representational systems (predicates, and accessing cues)
5. Anchoring Techniques (contextualized to the field of application) VAK
6. Meta-Model
7. Milton-Model
8. Sub-Modalities
9. Reframing
10. Strategies
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The NLP Master Practitioner Certification Training








From START to FINISH - A Thrilling Experience!
This seminar is about becoming the Master. Take the skills you now have as a Practitioner to a Master Practitioner Level.
You will learn from a different prospective how to:
- Deepen their practitioner skills to a unconscious level
- Explore new contexts where you can apply change fast and simple
- Your challanges will resurface and methods
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From Mining your Metaphors
Mining Your Metaphors Level I Training



Learn to easily access your clientsa most powerful inner resources--their personal metaphors-- with a client-centered, systematic process that helps them get unstuck, heal, and move forward.
Be more effective with clients and enjoy doing it!
a Better your listening skills
a Establish instant empathy
a Be assured you are working with your clientsa content, not your own a
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From Black Tiger Tactical System
Self Defense Training
...is program is set up to teach you street smart awareness, verbal combat, common scenarios that people face on the street, and tactics.
The self-defense techniques taught are based on setting an attacker up, breaking their balance, and using leverage to effectively defend yourself. Various attacks, defenses, mugging situations, and weapons defense are also taught. In this prgram everybody can
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From Knowledge Source Inc
Delivering Powerful Presentations Even if You Hate Doing Them
Course Overview:
Fear of public speaking consistently ranks number one on surveys year after year. Part of this concern stems from the fact that so few people ever get any real training in what it takes to deliver a good presentation. This one-day workshop enables participants to identify the key components of a good presentation and more importantly, how to turn into a great one.
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From Case Western Reserve University - Executive Education
Interpersonal Communication Skills May 23 2012
Communicatinga it is and has always been one of the most critical skills for managers. Anyone who masters the skill wields the power to get things done a and get noticed. This program will sharpen your listening and speaking skills, and teach you new verbal and non-verbal techniques. Learn how to use your strengths and minimize your weaknesses to improve working relationships. Develop
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From Advanced Interviewing Concepts
Statement Analysis ® Seminar
Statement Analysis is the process of examining a person words to determine if the person is lying or telling the truth. Participants will learn how to analyze a verbal and written statement to detect deception and to gain additional information. All seminars are conducted by Mark McClish.
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From MidAtlantic Employers" Association
Successful Communication
Leverage your power as a successful communicator. Learn the strategies to prevent misunderstandings, listen effectively, deal with conflict, communicate with diverse groups and maximize the communication potential of technology.
# Discuss the communication process and recognize barriers that get in the way
# Identify and demonstrate tools for overcoming barriers
# Understand and self-assess
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From Strategic Consulting Partners
Listening and Questioning Skills
Questioning and listening are key skills for on-the-job learning, supervision and appraisal. Questioning can have a number of functions such as testing knowledge, promoting understanding, consolidating learning, encouraging new insights, introducing new viewpoints, and stimulating reflective and critical thinking. Listening is a skill that is given little thought, yet it is an essential part of
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From American Hypnosis Training Academy
Ericksonian Hypnosis and Brief Out-Come Oriented Pyschotherapy

...ill learn to induce hypnotic trance with ease, and to use verbal and nonverbal multilevel hypnotic communication and metaphor to bring about rapid and lasting changes for your clients and for yourself.
ERICKSONIAN APPROACHES to HYPNOSIS and BRIEF PSYCHOTHERAPY are a powerful set of clinical interventions with which to promote profound personal growth and achieve therapeutic objectives. The
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From Jacobsen Business Programs
Communications Mastery
WHAT YOU'LL LEARN:
Create instant rapport with everyone you meet
Learn to create trust, credibility, and respect among your co-workers
The eight cardinal mistakes of communication
How to be a better listener
How to get heard with People-Plotting
Understanding subconscious and subliminal body language
Promote cooperation between you, your co-workers, managers and staff
How to make a
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From Learning LAB Associates
Assertive Communication


In our Assertiveness a Communication Skill Workshop, we identify three major factors that keep us from communicating assertively (rank, intimidation, fear of change). We explore the current communication style of your organization to identify how this style influences day-to-day working relationships. Does your organization encourage free communication or reward the passive yes man/woman?
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From The Pincus Group
Presentation Training
The Pincus Group provides Presentation Skill Training for mid and senior level executives in one or two day sessions. Presentation training includes messaging, verbal and non-verbal coaching, and individual video-taped coaching reviews. Skill training takes place on client site or in the Washington DC area.
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From Dr Rick Goodman
Communication Mastery
...elf-assessment exercises.
-Familiarize yourself with non-verbal and verbal communication techniques to enhance your assertive communication skills.
-Gain the courage to be assertive in the most appropriate and effective way.
Learn to express and accept disapproval and disagreement without opposition.
-Learn to negotiate mutually beneficial relationships.
-Become able to resolve conflict
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From Bah Career Training
PATIENT CARE TECHNICIAN
...s, providing skin care, communication skills (written and verbal), and consideration of growth and development and grief and loss concepts. Lecture and skills laboratory practice and evaluation are used to prepare the student to meet the objectives. Skills such as Foley catheter insertion, collection of specimens, enemas, colostomy care, sterile dressing changes, pulse oximetry, obtaining an
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From Rusty's BodyBoxing SafeBoxing
BoxerciseSafeBoxing
...ove around boxing style, or the boxers two step. Then, by verbal commands & personal demonstration, you'll be taught the correct method of throwing the jab, powerhand, hook, and uppercuts, onto my hand pads/ focus mmitts that I'll have on. Then, I'll put you through a safe boxing training session. As we dance the boxers two step, I'll stop moving, call for you to throw a punch, or a combination
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From The Koenig Group
Negotiating Skills
...imates
a Working climates you should know
Reading Non-verbal Communications
a Meta-Talk (hidden meanings) and how it applies to negotiating dialogue
a Reading gestures, feelings, expressions, mannerisms
a Loaded words
a Ear-opening methods
a Type of room, type of table and seating arrangements
Evaluate Negotiating & Improve Skills
a Reason for failure
a Skills
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Cross Cultural Communication Skills
...o say and the best way to say it
a Paying attention to verbal and nonverbal cues
Avoiding Communication Breakdowns
Creating value in your conversations
a Strengthening your relationships
a Distinguishing value from waste
Taking personal responsibility
a Recognizing your role in creating successful communications
a Identifying internal and external factors that impact your
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From Manhattan Review GMAT Prep
28 Live Hours 9-Session Interactive Online GMAT Long Course
...ooks:
A. Math Study Guide.
B. Math Solutions Guide.
C. Verbal Study Guide.
D. Verbal Solutions Guide.
E. Vocabulary Lists.
2. Five online full-length challenging Computer Adaptive Tests (CATs)
3. Three Official Guide books (Main, Quant, Verbal)
4. Home Study Guide (pdf)
(All Official Guide and Turbocharge Your GMAT question List by Category, Topic and Tested Concepts)
5. Math
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USA GMAT Preparation Crash Week-end Classroom Course

...ooks:
A. Math Study Guide.
B. Math Solutions Guide.
C. Verbal Study Guide.
D. Verbal Solutions Guide.
E. Vocabulary Lists.
2. Five online full-length challenging Computer Adaptive Tests (CATs)
3. Three Official Guide books (Main, Quant, Verbal)
4. Home Study Guide (pdf)
(All Official Guide and Turbocharge Your GMAT question List by Category, Topic and Tested Concepts)
5. Math
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London GMAT Preparation 8 to 6 session Classroom Course



...ooks:
A. Math Study Guide.
B. Math Solutions Guide.
C. Verbal Study Guide.
D. Verbal Solutions Guide.
E. Vocabulary Lists.
2. Five online full-length challenging Computer Adaptive Tests (CATs)
3. Three Official Guide books (Main, Quant, Verbal)
4. Home Study Guide (pdf)
(All Official Guide and Turbocharge Your GMAT question List by Category, Topic and Tested Concepts)
5. Math
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London GMAT Preparation Crash Week-end Classroom Course
...ooks:
A. Math Study Guide.
B. Math Solutions Guide.
C. Verbal Study Guide.
D. Verbal Solutions Guide.
E. Vocabulary Lists.
2. Five online full-length challenging Computer Adaptive Tests (CATs)
3. Three Official Guide books (Main, Quant, Verbal)
4. Home Study Guide (pdf)
(All Official Guide and Turbocharge Your GMAT question List by Category, Topic and Tested Concepts)
5. Math
more...
London GMAT Preparation Intensive One Week Classroom Course





...ooks:
A. Math Study Guide.
B. Math Solutions Guide.
C. Verbal Study Guide.
D. Verbal Solutions Guide.
E. Vocabulary Lists.
2. Five online full-length challenging Computer Adaptive Tests (CATs)
3. Three Official Guide books (Main, Quant, Verbal)
4. Home Study Guide (pdf)
(All Official Guide and Turbocharge Your GMAT question List by Category, Topic and Tested Concepts)
5. Math
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From Training Connection
Communication Training
...ort
How to ask and answer questions
How to use nonverbal communication, give feedback, and empower employees
How to communicate with peers, supervisors, subordinates, and customers/vendors
Promote ideas and handle negotiations
Deal with human resource issues.
How communication can define companies' culture
How managers can build a positive culture
Outline
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Customer Service
...To handle angry and difficult customers
Interpret non-verbal communication
Provide quality service over the phone
Communicate effectively through e-mail
Outline
Unit 1: Customer Service Fundamentals
Understand customer types
Understand the importance of customer service
Build rapport and communicate with customers
Respond to customers and exceed their
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From Training To Go, Inc.
Advanced Communication Skills

Training To Go, Inc presents the Advbanced Communication Skills Workshop For many of us, communicating with others is a hit and miss affair. With some people, you may feel you have no communication problems. With others, you may feel like you're never really "getting through". This seminar will equip you with the skills you need to communicate more effectively with others both one-on-one and in
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From Synergy Solutions International
E-Mail Etiquette






... Electronic mail does not offer the benefit of visual and verbal signals for e-mail users. Email etiquette refers to a set of dos and don ts that are recommended by business and communication experts in response to the growing concern that people are not using their email effectively, appropriately or in a professional manner. Since email is part of the virtual world of communication, many
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From Alliance Training and Consulting, Inc.
Handling People with Tact and Diplomacy
This is a course for career minded professionals who want to excel in the interpersonal and communication skills needed to build a positive / influencing image. Learn how to resolve conflict, project self confidence and gain an understanding of non-verbal communication types.
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From Henderson Training
Powerful Feedback
Powerful Feedback
"Focusing employees on results"
The most successful managers work to create an environment where employees know how they are performing and how they are contributing to the company. Too often managers rely on no news is good news to impart performance feedback.
What we know is that feedback must be an ongoing management activity that combines collaboration, mutual evaluation
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