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From Online Training Directory
Communicate With Confidence
This fun course improves written and spoken communication by correcting common grammatical mistakes, and reviews basic grammatical and structural sentence solutions and conventional punctuation and mechanics used in every-day written and verbal communications.
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This fun course improves written and spoken communication by correcting common grammatical mistakes, and reviews basic grammatical and structural sentence solutions and conventional punctuation and mechanics used in every-day written and verbal communications.
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Better Public Speaking- A Low Stress Approach
The course leads you to use proven methods in becoming a more effective verbal communicator. It is comparable to 3-credit, 8- week courses costing $700.
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The course leads you to use proven methods in becoming a more effective verbal communicator. It is comparable to 3-credit, 8- week courses costing $700.
more...
Communicate With Confidence
This fun course improves written and spoken communication by correcting common grammatical mistakes, and reviews basic grammatical and structural sentence solutions and conventional punctuation and mechanics used in every-day written and verbal communications.
more...
This fun course improves written and spoken communication by correcting common grammatical mistakes, and reviews basic grammatical and structural sentence solutions and conventional punctuation and mechanics used in every-day written and verbal communications.
more...
From Serebra Learning Corporation
Face to Face Communications : Non-verbal Communication
Communicating clearly is an essential business skill. The best ideas in the world can only be transformed into realities when they're shared and understood. This course will help you sharpen your communication skills. It will show you how to interpret other people's body language and tone, ensuring that you receive the right message. It will also help you to develop an awareness of the signals
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Communicating clearly is an essential business skill. The best ideas in the world can only be transformed into realities when they're shared and understood. This course will help you sharpen your communication skills. It will show you how to interpret other people's body language and tone, ensuring that you receive the right message. It will also help you to develop an awareness of the signals
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Face to Face Communications : Face to Face Role Play
Communicating clearly is an essential business skill. The best ideas in the world can only be transformed into realities when they're shared and understood. This course gives you the opportunity to practise and explore your listening, questioning and non-verbal communication skills in a comprehensive and entertaining simulation Developing excellent communication skills requires investment, but the
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Communicating clearly is an essential business skill. The best ideas in the world can only be transformed into realities when they're shared and understood. This course gives you the opportunity to practise and explore your listening, questioning and non-verbal communication skills in a comprehensive and entertaining simulation Developing excellent communication skills requires investment, but the
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The Professional Teller: Providing Customer Service
The Professional Teller: Providing Customer Service offers the student an overview of the customer service process and how it affects relationships with customers. The program also covers how to understand the needs of angry customers, as well as how to serve them using a process designed specifically for serving angry customers. In addition, the program instructs the student how to use verbal and
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The Professional Teller: Providing Customer Service offers the student an overview of the customer service process and how it affects relationships with customers. The program also covers how to understand the needs of angry customers, as well as how to serve them using a process designed specifically for serving angry customers. In addition, the program instructs the student how to use verbal and
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The Art of Global Communication
Considering that communication is something you do every day, how many people actually stop to consider what is happening before they speak? Can you just talk without thinking too much about the target audience, the message to be communicated, and a host of other information? Communication is too important to be left to chance. The subtleties of language, expressions, and gestures all enrich the
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Considering that communication is something you do every day, how many people actually stop to consider what is happening before they speak? Can you just talk without thinking too much about the target audience, the message to be communicated, and a host of other information? Communication is too important to be left to chance. The subtleties of language, expressions, and gestures all enrich the
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Sales Communication Skills
Communicating & Managing: Communication Skills, is the sixth of sixteen courses in this curriculum. After the completion of this course you will be able to list the background information that helps you to qualify prospects, list sources of prospects, identify guidelines for canvassing and list the criteria for identifying the decision-maker in an organization. The PrimeSales curriculum engages
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Communicating & Managing: Communication Skills, is the sixth of sixteen courses in this curriculum. After the completion of this course you will be able to list the background information that helps you to qualify prospects, list sources of prospects, identify guidelines for canvassing and list the criteria for identifying the decision-maker in an organization. The PrimeSales curriculum engages
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Sales Negotiations Negotiation Execution
In Sales Negotiations ? Negotiation Execution, you will learn about the negotiation process, the key players in a negotiation, and ways to maintain control of the negotiation. Additionally, this course covers guidelines for dealing with difficult people and strategies for dealing with less-than-ideal scenarios and outcomes. After completing this course, you will be prepared to negotiate
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In Sales Negotiations ? Negotiation Execution, you will learn about the negotiation process, the key players in a negotiation, and ways to maintain control of the negotiation. Additionally, this course covers guidelines for dealing with difficult people and strategies for dealing with less-than-ideal scenarios and outcomes. After completing this course, you will be prepared to negotiate
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Communicating Effectively Build Customer Rapport 2
This course provides learners tips and techniques to improve verbal and written communication skills in order to deliver excellent customer service. Professionals who want to provide best-in-class customer service for clients by effectively using telephone, fax and Internet technologies
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This course provides learners tips and techniques to improve verbal and written communication skills in order to deliver excellent customer service. Professionals who want to provide best-in-class customer service for clients by effectively using telephone, fax and Internet technologies
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Succeeding Through Teamwork Tune Into Team Communication
This course helps learners enhance team communications by strengthening their own listening skills and ability to interpret non-verbal messages. Professionals who want to work more effectively with others to achieve shared goals.
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This course helps learners enhance team communications by strengthening their own listening skills and ability to interpret non-verbal messages. Professionals who want to work more effectively with others to achieve shared goals.
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Essentials of External Consulting
You may already have a reputation as something of an area specialist or problem solver. You may have a number of years of general management experience, or you may have recently acquired a management qualification. Perhaps you've now been asked to deploy your knowledge in an external consulting role. What do external consultants really do? Although they may work in a variety of disciplines,
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You may already have a reputation as something of an area specialist or problem solver. You may have a number of years of general management experience, or you may have recently acquired a management qualification. Perhaps you've now been asked to deploy your knowledge in an external consulting role. What do external consultants really do? Although they may work in a variety of disciplines,
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Internal Consulting Skills
What skills do you need to be a successful internal consultant? What skills do you have already, and which should you develop further? This course gives you the opportunity to review your existing abilities and ways of improving your current performance. Internal consulting is not only about your specialist or technical knowledge. It's about your ability to communicate. If you fail to get your
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What skills do you need to be a successful internal consultant? What skills do you have already, and which should you develop further? This course gives you the opportunity to review your existing abilities and ways of improving your current performance. Internal consulting is not only about your specialist or technical knowledge. It's about your ability to communicate. If you fail to get your
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Communicating Clearly Write to be Understood
Communicating Clearly: Write to be Understood, is the first of four courses in this curriculum. After the completion of this course you will be able to recognize when writing is appropriate, list the questions in determining a key message, recognize communications that are clear and error free and identify techniques for developing common types of business document. The PrimeCommunication
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Communicating Clearly: Write to be Understood, is the first of four courses in this curriculum. After the completion of this course you will be able to recognize when writing is appropriate, list the questions in determining a key message, recognize communications that are clear and error free and identify techniques for developing common types of business document. The PrimeCommunication
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Communicating Clearly Speak to be Heard
Communicating Clearly: Speak to be Heard, is the second of four courses in this curriculum. After the completion of this course you will be able to define the steps in the communication process, match the situation and recipient to the most appropriate delivery method and environment, and identify ways of delivering a message so that the meaning is understood. The PrimeCommunication curriculum
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Communicating Clearly: Speak to be Heard, is the second of four courses in this curriculum. After the completion of this course you will be able to define the steps in the communication process, match the situation and recipient to the most appropriate delivery method and environment, and identify ways of delivering a message so that the meaning is understood. The PrimeCommunication curriculum
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Presenting Your Ideas Plan for High Impact
Presenting Your Ideas: Plan for High Impact, is the third of four courses in this curriculum. After the completion of this course you will be able to list the qualities of a successful presentation, identify the elements of presentation planning, identify strategies for organizing a powerful presentation and distinguish well-designed visual aids from poorly-designed ones. The PrimeCommunication
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Presenting Your Ideas: Plan for High Impact, is the third of four courses in this curriculum. After the completion of this course you will be able to list the qualities of a successful presentation, identify the elements of presentation planning, identify strategies for organizing a powerful presentation and distinguish well-designed visual aids from poorly-designed ones. The PrimeCommunication
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Presenting Your Ideas Captivate Your Audience
Presenting Your Ideas: Captivate Your Audience, is the fourth of four courses in this curriculum. After the completion of this course you will be able to recognize the components of effective delivery strategies, list ways to use visual aids in a manner that supports your script, identify the steps for responding effectively to audience questions and identify the five categories for assessing
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Presenting Your Ideas: Captivate Your Audience, is the fourth of four courses in this curriculum. After the completion of this course you will be able to recognize the components of effective delivery strategies, list ways to use visual aids in a manner that supports your script, identify the steps for responding effectively to audience questions and identify the five categories for assessing
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Effective Telephone Techniques
This course provides the learner with critical information about making a good impression when communicating over the telephone. It emphasizes the importance of good telephone etiquette, offers tips for building trust over the telephone, and discusses important non-verbal actions that are present in most telephone interactions. Additionally, it helps the learner make the most out of technology
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This course provides the learner with critical information about making a good impression when communicating over the telephone. It emphasizes the importance of good telephone etiquette, offers tips for building trust over the telephone, and discusses important non-verbal actions that are present in most telephone interactions. Additionally, it helps the learner make the most out of technology
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The Role of Critical Thinking in Organizations
In the organizational arena, applied critical thinking skills provide an essential foundation for all effective planning, problem-solving, and decision-making activities. Employees who can analyze and reason consistently and proficiently furnish a cost-efficient resource that results in a distinctive competitive advantage. Workers who are skeptical of quick fixes and operational dogma pay
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In the organizational arena, applied critical thinking skills provide an essential foundation for all effective planning, problem-solving, and decision-making activities. Employees who can analyze and reason consistently and proficiently furnish a cost-efficient resource that results in a distinctive competitive advantage. Workers who are skeptical of quick fixes and operational dogma pay
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Developing Fundamental Critical Thinking Skills
...making become more distributed and reliant on written and verbal communication factors. Developing Fundamental Critical Thinking Skills coaches you through the acquisition of an array of critical skills that can help you improve your information processing and delivery agility. You also will learn how to maximize your inferential and evaluative competence to achieve better planning and
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...making become more distributed and reliant on written and verbal communication factors. Developing Fundamental Critical Thinking Skills coaches you through the acquisition of an array of critical skills that can help you improve your information processing and delivery agility. You also will learn how to maximize your inferential and evaluative competence to achieve better planning and
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Listening for Comprehension
...rse is for you. This course teaches you how to comprehend verbal and visual messages to maximize your understanding of others. Because this course teaches listening skills, certain sections of this course deviate from standard SkillSoft courses by presenting audio and audio cues without accompanying text. You will require audio to take these sections of the course. A person at all levels of an
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...rse is for you. This course teaches you how to comprehend verbal and visual messages to maximize your understanding of others. Because this course teaches listening skills, certain sections of this course deviate from standard SkillSoft courses by presenting audio and audio cues without accompanying text. You will require audio to take these sections of the course. A person at all levels of an
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Effective Listening Skills Simulation
Although relatively straightforward in theory, the process that transforms effective listening into successful communication requires great skill, awareness and practice. In the course of this simulation, you will attend a day-long seminar, studying the topic of Effective Listening Skills through various exercises, lectures, quizzes and small-group activities. The day's events will be guided by an
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Although relatively straightforward in theory, the process that transforms effective listening into successful communication requires great skill, awareness and practice. In the course of this simulation, you will attend a day-long seminar, studying the topic of Effective Listening Skills through various exercises, lectures, quizzes and small-group activities. The day's events will be guided by an
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Communicating Successfully Speak Without Talking
This course uses examples to demonstrate how body language can affect the meaning of the message being communicated. Non verbal signals are introduced to improve the participant's managerial communications skills. All levels of professionals who supervise the performance of other staff members.
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This course uses examples to demonstrate how body language can affect the meaning of the message being communicated. Non verbal signals are introduced to improve the participant's managerial communications skills. All levels of professionals who supervise the performance of other staff members.
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Communication Skills for Successful Management
Effective communication is a crucial component of your success as a manager. As a technical professional, you developed various communication skills that helped you to succeed. But, as a manager, you will need additional communication skills to be effective. This course will examine various aspects of successful communication strategies and skills. You will analyze the strategies of nonverbal
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Effective communication is a crucial component of your success as a manager. As a technical professional, you developed various communication skills that helped you to succeed. But, as a manager, you will need additional communication skills to be effective. This course will examine various aspects of successful communication strategies and skills. You will analyze the strategies of nonverbal
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Overview to Effective Business Communication
Calvin Coolidge said, "No one ever listened themselves out of a job." Furthermore, you could say that "No one ever communicated themselves out of a job." Understanding business communication is foundational to being an effective administrative support professional. Learn about the business communication process and techniques for effective communication such as listening effectively and sending
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Calvin Coolidge said, "No one ever listened themselves out of a job." Furthermore, you could say that "No one ever communicated themselves out of a job." Understanding business communication is foundational to being an effective administrative support professional. Learn about the business communication process and techniques for effective communication such as listening effectively and sending
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Excellence in Service - Communicating with Customers Virtually
In Excellence in Service: Communicating with Customers Virtually you will learn how to adapt your telephone behavioral styles to your customers over the telephone. You will also learn how to project professionalism over the phone using various verbal techniques. In addition you will be able to provide quality customer care by learning how to manage customer communication via the phone or e-mail.
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In Excellence in Service: Communicating with Customers Virtually you will learn how to adapt your telephone behavioral styles to your customers over the telephone. You will also learn how to project professionalism over the phone using various verbal techniques. In addition you will be able to provide quality customer care by learning how to manage customer communication via the phone or e-mail.
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Self Development: Increasing Your Assertiveness
In Self-Development: Increasing Your Assertiveness participants learn how to identify the sources of their self-esteem and then use techniques such as good verbal communication skills to enhance their self-esteem. Participants also learn how to manage conflict and their emotional responses to various situations in order to become more assertive.
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In Self-Development: Increasing Your Assertiveness participants learn how to identify the sources of their self-esteem and then use techniques such as good verbal communication skills to enhance their self-esteem. Participants also learn how to manage conflict and their emotional responses to various situations in order to become more assertive.
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Self Development: Positively Influencing Others
Self-Development: Positively Influencing Others offers the student an overview of the information required to influence others through nonverbal communication and language and covers how to use influence to empower people. The program details how the student can enhance his or her level of influence by listening actively understanding Satir modes and sensory systems building rapport and
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Self-Development: Positively Influencing Others offers the student an overview of the information required to influence others through nonverbal communication and language and covers how to use influence to empower people. The program details how the student can enhance his or her level of influence by listening actively understanding Satir modes and sensory systems building rapport and
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Conducting Meetings: Effective Meeting Communication
Conducting Meetings: Effective Meeting Communication enables participants to build a positive climate during a meeting and follow best practices of verbal and nonverbal communication to conduct a successful meeting.
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Conducting Meetings: Effective Meeting Communication enables participants to build a positive climate during a meeting and follow best practices of verbal and nonverbal communication to conduct a successful meeting.
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Facilitation: The Effective Facilitator
In Facilitation: The Effective Facilitator participants will learn the characteristics and responsibilities of facilitators in team meeting situations. In addition they will learn the verbal and nonverbal strategies a facilitator can use to ensure full participation among team members and how to properly ask questions offer feedback and record information.
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In Facilitation: The Effective Facilitator participants will learn the characteristics and responsibilities of facilitators in team meeting situations. In addition they will learn the verbal and nonverbal strategies a facilitator can use to ensure full participation among team members and how to properly ask questions offer feedback and record information.
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Team Participation: Team Communication
In Team Participation: Team Communication participants learn to develop their ability to communicate effectively as members of a team. They acquire an understanding of different aspects of verbal and nonverbal communication and learn techniques for using both types of communication to create a supportive team environment.
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In Team Participation: Team Communication participants learn to develop their ability to communicate effectively as members of a team. They acquire an understanding of different aspects of verbal and nonverbal communication and learn techniques for using both types of communication to create a supportive team environment.
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From 123-CBT Computer Based Training
Self Development Increasing Your Assertiveness
...f their self-esteem and then use techniques, such as good verbal communication skills, to enhance their self-esteem. Participants also learn how to manage conflict and their emotional responses to various situations in order to become more assertive. Learn To Understand the effects of self-fulfilling prophecies. Use four activities to
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...f their self-esteem and then use techniques, such as good verbal communication skills, to enhance their self-esteem. Participants also learn how to manage conflict and their emotional responses to various situations in order to become more assertive. Learn To Understand the effects of self-fulfilling prophecies. Use four activities to
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Self Development Positively Influencing Others
...f the information required to influence others through nonverbal communication and language, and covers how to use influence to empower people. The program details how the student can enhance his or her level of influence by listening actively, understanding Satir modes and sensory systems, building rapport, and responding appropriately to verbal attacks. In addition, the program details the
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...f the information required to influence others through nonverbal communication and language, and covers how to use influence to empower people. The program details how the student can enhance his or her level of influence by listening actively, understanding Satir modes and sensory systems, building rapport, and responding appropriately to verbal attacks. In addition, the program details the
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Organizational Skills Managing Information
...on overload. Develop effective verbal, written, and electronic outgoing communications. Audience Managers and employees who want to learn to manage their incoming and outgoing information. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 to
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...on overload. Develop effective verbal, written, and electronic outgoing communications. Audience Managers and employees who want to learn to manage their incoming and outgoing information. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 to
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Interpersonal Communication Effective Communication
... to receiver feedback. Reduce verbal and non-verbal interference Improve organizational communication. Audience This course is for managers and employees who want to improve their communication skills. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs Language
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... to receiver feedback. Reduce verbal and non-verbal interference Improve organizational communication. Audience This course is for managers and employees who want to improve their communication skills. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs Language
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Advanced Interpersonal Communication Building Relationships
...t guidelines for asking and answering questions, using nonverbal communication and power, and giving feedback when building relationships. The program also describes the various communication styles and offers techniques to use when communicating with them. Learn To Interact with an individual who displays a specific primary communication style.
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...t guidelines for asking and answering questions, using nonverbal communication and power, and giving feedback when building relationships. The program also describes the various communication styles and offers techniques to use when communicating with them. Learn To Interact with an individual who displays a specific primary communication style.
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Excellence in Service Working With Upset Customers
...uce your stress level. Identify how to use positive non-verbal and verbal communication when offering customer service and how to avoid common negative filters. Identify how to serve upset customers by learning how to calm them, how to follow the Five A process, and how to address abusive customers. Audience: This course is for employees and managers who want to learn the best methods
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...uce your stress level. Identify how to use positive non-verbal and verbal communication when offering customer service and how to avoid common negative filters. Identify how to serve upset customers by learning how to calm them, how to follow the Five A process, and how to address abusive customers. Audience: This course is for employees and managers who want to learn the best methods
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Excellence in Service Communicating With Customers Virtually
...w to project professionalism over the phone using various verbal techniques. In addition, you will be able to provide quality customer care by learning how to manage customer communication via the phone or e-mail. Learn To: Identify ways to provide superior telephone service. Identify ways to manage the telephone. Identify ways to effectively use e-mail. Audience: This course
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...w to project professionalism over the phone using various verbal techniques. In addition, you will be able to provide quality customer care by learning how to manage customer communication via the phone or e-mail. Learn To: Identify ways to provide superior telephone service. Identify ways to manage the telephone. Identify ways to effectively use e-mail. Audience: This course
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Employee Performance Managing Difficult People
Employee Performance: Managing Difficult People will help you develop the skills needed to address a difficult person according to their specific behavior. In this course, you will have the opportunity to meet with several Marketing Department team members to address their difficult personalities. You will follow the guidelines for managing difficult people in order to decrease the department's
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Employee Performance: Managing Difficult People will help you develop the skills needed to address a difficult person according to their specific behavior. In this course, you will have the opportunity to meet with several Marketing Department team members to address their difficult personalities. You will follow the guidelines for managing difficult people in order to decrease the department's
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Conducting Meetings Effective Meeting Communication
...ive climate during a meeting and follow best practices of verbal and nonverbal communication to conduct a successful meeting. Learn To Distinguish between different meeting climates and employ techniques for fostering a positive meeting climate. Use clear, appropriate language to enhance communication with and among meeting
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...ive climate during a meeting and follow best practices of verbal and nonverbal communication to conduct a successful meeting. Learn To Distinguish between different meeting climates and employ techniques for fostering a positive meeting climate. Use clear, appropriate language to enhance communication with and among meeting
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Facilitation The Effective Facilitator
...team meeting situations. In addition, they will learn the verbal and nonverbal strategies a facilitator can use to ensure full participation among team members and how to properly ask questions, offer feedback, and record information. Learn To Differentiate between facilitation and leadership. Apply behaviors to succeed as a
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...team meeting situations. In addition, they will learn the verbal and nonverbal strategies a facilitator can use to ensure full participation among team members and how to properly ask questions, offer feedback, and record information. Learn To Differentiate between facilitation and leadership. Apply behaviors to succeed as a
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Team Participation Team Communication
...am. They acquire an understanding of different aspects of verbal and nonverbal communication and learn techniques for using both types of communication to create a supportive team environment. Learn To Understand the factors that cause breakdowns in team communication. Understand the two ways power can influence
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...am. They acquire an understanding of different aspects of verbal and nonverbal communication and learn techniques for using both types of communication to create a supportive team environment. Learn To Understand the factors that cause breakdowns in team communication. Understand the two ways power can influence
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From Training Link Education S.E.A
Certificate in Air Cabin Crew Operations
... required for cabin crew to be effective
Understand the verbal skills [and industry knowledge] required of cabin crew
Understanding of the written skills [and standards] required of cabin crew
Describe the essential features and equipment encountered in a cabin crew environment
Demonstrate awareness of the service standards required of cabin crew operatives
Target Audience:
This
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... required for cabin crew to be effective
Understand the verbal skills [and industry knowledge] required of cabin crew
Understanding of the written skills [and standards] required of cabin crew
Describe the essential features and equipment encountered in a cabin crew environment
Demonstrate awareness of the service standards required of cabin crew operatives
Target Audience:
This
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Certificate in Airline & Airport Passenger Service Agent Skills
... agents to be effective
Display an understanding of the verbal skills [and industry knowledge] required of passenger service agents
Understand the written skills [and standards] required of passenger service agents
Describe the essential features and equipment encountered in a passenger service agents environment
Demonstrate the service standards required of passenger service
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... agents to be effective
Display an understanding of the verbal skills [and industry knowledge] required of passenger service agents
Understand the written skills [and standards] required of passenger service agents
Describe the essential features and equipment encountered in a passenger service agents environment
Demonstrate the service standards required of passenger service
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From JED New Media inc.
Communicating Effectively: Hear Ye, Hear Ye
Learn to communicate effectively by honing in your listening skills. First, familiarize yourself with the components of the listening process. Then, explore various techniques and tips that you, as a listener, can use to become an excellent communicator and a more successful businessperson.
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Learn to communicate effectively by honing in your listening skills. First, familiarize yourself with the components of the listening process. Then, explore various techniques and tips that you, as a listener, can use to become an excellent communicator and a more successful businessperson.
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Communicating Effectively: Mr. Speaker
Striving to improve your communication abilities? Acquire essential knowledge about the communication process and factors comprising clear communication. Implement the tips and hints offered here on what you can do to ensure effective oral communication.
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Striving to improve your communication abilities? Acquire essential knowledge about the communication process and factors comprising clear communication. Implement the tips and hints offered here on what you can do to ensure effective oral communication.
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Tirez profit de vos r unions
Vous apprendrez notamment comment organiser des r unions et comment r diger un ordre du jour, un proc s-verbal ou un compte-rendu. Vous serez en mesure de d terminer qui devrait tre invit a une r union. De plus, ce JEDlet offre des conseils sur la fa on de pr sider une r union et d y participer efficacement. La mise en pratique de ces conseils vous permettra de quitter vos r unions avec le
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Vous apprendrez notamment comment organiser des r unions et comment r diger un ordre du jour, un proc s-verbal ou un compte-rendu. Vous serez en mesure de d terminer qui devrait tre invit a une r union. De plus, ce JEDlet offre des conseils sur la fa on de pr sider une r union et d y participer efficacement. La mise en pratique de ces conseils vous permettra de quitter vos r unions avec le
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Une communication efficace: Place a l coute
Ce JEDlet commence avec l examen du processus de l coute, ce que tout communicateur accompli doit conna tre. De ce point de d part, il vous am ne a tudier en profondeur les divers trucs et techniques que vous pouvez mettre en pratique lorsque vous tes en position d coute. Ils vous aideront a devenir un excellent communicateur et a conna tre plus de succ s dans vos affaires.
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Ce JEDlet commence avec l examen du processus de l coute, ce que tout communicateur accompli doit conna tre. De ce point de d part, il vous am ne a tudier en profondeur les divers trucs et techniques que vous pouvez mettre en pratique lorsque vous tes en position d coute. Ils vous aideront a devenir un excellent communicateur et a conna tre plus de succ s dans vos affaires.
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From Backup Training Corporation
Crisis Negotiations
...rricade incidents, responsibilities for first responders, verbal tactics, suspect behavior, and SWAT expectations.
Crisis Negotiations ( 8-hour course ) Instructed by Captain Steve Taylor
You roll on a call. You are first to arrive at the scene. You are it! The first few critical moments and the decisions you make directly affect the outcome of the situation.
This course includes
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...rricade incidents, responsibilities for first responders, verbal tactics, suspect behavior, and SWAT expectations.
Crisis Negotiations ( 8-hour course ) Instructed by Captain Steve Taylor
You roll on a call. You are first to arrive at the scene. You are it! The first few critical moments and the decisions you make directly affect the outcome of the situation.
This course includes
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From MaxIT Corporation
Business Communication
This self-paced training will provide the learner with skills to understand and apply the different facets of business communication.
The learner will be presented with key concepts of business communication including non-verbal communication, written communication, oral communication, and communication targets.
With an additional license, this training includes an authoring tool that allows
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This self-paced training will provide the learner with skills to understand and apply the different facets of business communication.
The learner will be presented with key concepts of business communication including non-verbal communication, written communication, oral communication, and communication targets.
With an additional license, this training includes an authoring tool that allows
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From JED New Media inc.
Pump Up Your Prose: Snagging Attention with Sayings I
Spice-up your verbal and written business communication. Become a more compelling speaker, communicator and negotiator. This is the first of a two-part series that explores the use and origins of English expressions. Learning these sayings, expressions and idioms will help you use the right words in the right place for maximum impact.
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Spice-up your verbal and written business communication. Become a more compelling speaker, communicator and negotiator. This is the first of a two-part series that explores the use and origins of English expressions. Learning these sayings, expressions and idioms will help you use the right words in the right place for maximum impact.
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Read Your Candidate
Better evaluate job applicants by identifying the various messages they send during an interview. Use a variety of question types to provoke specific responses and determine whether the candidate possesses the necessary qualifications.
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Better evaluate job applicants by identifying the various messages they send during an interview. Use a variety of question types to provoke specific responses and determine whether the candidate possesses the necessary qualifications.
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Recruitment and Interviews: Capturing Competency
Looking to pinpoint the skills and abilities of a candidate? Incorporate this proven five-step competency-driven template into your recruitment interviews. Examine the prerequisites of this process and explore tips on gathering and interpreting revealing data on applicants.
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Looking to pinpoint the skills and abilities of a candidate? Incorporate this proven five-step competency-driven template into your recruitment interviews. Examine the prerequisites of this process and explore tips on gathering and interpreting revealing data on applicants.
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Recruitment Interview Pitfalls
Conduct interviews in a professional manner and make a positive impression on candidates. To create a positive experience for you and your candidates, determine the key components of a successful recruitment process, learn how to avoid typical pitfalls, and take note of effective communication techniques.
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Conduct interviews in a professional manner and make a positive impression on candidates. To create a positive experience for you and your candidates, determine the key components of a successful recruitment process, learn how to avoid typical pitfalls, and take note of effective communication techniques.
more...
online course |
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learn at home |
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self directed training |
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workshop seminar |
train the trainer |
computer based learning |
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online tutorial |
