Instructor Led Videos Training in Egypt - Training Resources
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From Contacts Plus
Inbound Skills Program
...ng and closing and phone protocols through role plays and videos.
Key Learning Objective and Outcomes:
By the end of this programme, participants will have been able to:
Recognize Fundamental inbound customer service skills.
Understand difference between Call flow and Call customization.
Master Listening skills.
Empowering listening level & techniques.
more...
