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Business In Sight Series: Account Ability XEBEC: Account Ability helps non-financial managers, consultants and professionals develop a key business skill, - the ability to read and interpret a company's financial statements. Originally developed by PriceWaterhouseCoopers this unique and award winning course has received the Xebec approach to meet new accounting standards with a new graphical look and feel. Set in the context of a  more...

Console Simulations http://www.interskill.com/catalog.asp to view course description  more...

Tandem Basic Curriculum http://www.interskill.com/catalog.asp to view course description  more...

Tandem Operator & Advanced Operator Curriculum http://www.interskill.com/catalog.asp to view course description  more...

Tandem System Manager, Developer & DBA Curriculum http://www.interskill.com/catalog.asp to view course description  more...

Microsoft Access 2000 Expert User This course provides participants the knowledge to use the advanced features of Microsoft Access 2000. At the completion of this course, students will learn how to create and refine queries; create, modify and enhance the forms in the Design view; create, modify and enhance reports; and secure and enhance the performance of an Access 2000 database.  more...

Framing the Problem ...viewer to examine everything within that border. Problem framing is similar in that you must not only consider what objectively makes up the problem itself but also what subjective tendencies influence your view of the situation. This course is designed to help you effectively frame problems so that you're sure your line of sight is aimed straight toward the solution. You'll discover how to  more...

Win2000 Professional Connect through Networks This course covers the various aspects of networking connections. You will be introduced to the different types of dial-up networking connections, and you will learn to install and configure a Virtual Private Connection (VPN) and a dial-up connection. You will also learn to share the Internet connection over a network. In addition, this course introduces you to the installation and configuration  more...

Microsoft Excel 97 Intermediate This highly interactive CBT contains six units that cover intermediate Excel skills. Through step-by-step instruction within a realistic simulation of Microsoft Excel 97, students learn how to work with formulas and functions, automate tasks, use and analyze list data, enhance charts and worksheets, and work with Excel and the Internet. Performance-based Pre- and Post-Assessments create a custom  more...

Microsoft Excel 97 Advanced This highly interactive CBT contains five units that cover advanced Excel skills. Through step-by-step instruction within a realistic simulation of Microsoft Excel 97, students learn how to perform "what-if" analysis, create PivotTables, exchange Excel data with other programs, control worksheet properties and calculations, and program with Excel. Performance-based Pre- and Post-Assessments create  more...

Workgroup Collaboration and Advanced Reporting Options in Project 2002 To discuss collaboration and advanced tracking and reporting with Project 2002 Anyone wishing to gain advanced knowledge of Microsoft Project 2002; candidates for MOUS certification; end users seeking competence in Microsoft Project 2002  more...

Microsoft Office 2000 - Advanced FrontPage To provide advanced users of FrontPage 2000 with skills in using navigation, themes, frames, forms, and databases on a web site Anyone wishing to become familiar with FrontPage 2000 or needing to create professional-standard Internet or intranet sites quickly and easily; students who wish to become certified as a Microsoft Office Specialist  more...

Understanding Your Target Customer s Business Imagine trying to sell a product or service to a customer that you know nothing about. Do you think it would be an easy process? Probably not. The better you know your customer, the better your chances for success. In this course, you'll learn about the first major component of the territorial account sales (TAS) approach--research. You'll gain an understanding of the benefits of good research and  more...

Relationship Management Preparing the Client Relationship In Relationship Management - Preparing the Client Relationship, you will learn about the importance of developing a relationship with a client in which you serve not as a salesperson, but as a trusted advisor. You will learn what unique needs clients have as a result of the Information Age and the importance that trust plays in turning clients into loyal customers. You will also learn what  more...

The Health Care Industry Overview Version 2 ...ity, and to reduce cost.This course provides a high-level view of the health care industry environment, including its key players, trends, structure, and relevant business and regulatory issues. It also provides an overview of the state of affairs and insights into the health care industry. The course reflects on issues and challenges that the industry is facing in No Consulting houses,  more...

Developing Fundamental Critical Thinking Skills You may not need an MBA to succeed in the corporate arena, but regardless of position or industry, you do need to be able to analyze, reason, and communicate effectively. These and other critical thinking skills are increasingly consequential as organizational planning and decision making become more distributed and reliant on written and verbal communication factors. Developing Fundamental  more...

What Is Emotional Intelligence ...vioral research shows that IQ provides, at best, a narrow view of human intelligence. Factors such as self-awareness, impulse control, persistence, zeal, self-motivation, empathy, and social deftness contribute greatly to an individual's success. These qualities, termed "emotional intelligence," often determine if people excel in life, relationships, and the workplace. In this course, you'll  more...

Performance Appraisal Simulation ...ey require ongoing dialogue. Unfortunately, most managers view appraisals as an unwelcome intrusion to their already busy schedules. As such, they rush to get through the whole experience, neglecting the benefits of an otherwise very valuable tool. The Performance Appraisal Simulation is designed to help supervisors and managers breathe new life into their performance appraisals, making them  more...

A New Manager s Role in the Company s Future ...to a management role is the need to take a more strategic view of the work you are doing. You need to develop a greater awareness of how your own work, and the work of those in your department, fits with the strategic vision of the company. You will also need to have a greater understanding of the impact that the output of your department can have on other parts of the organization. Complacency  more...

Communicating with Power and Confidence ...r? Do you want to take charge, welcome responsibility and view challenge as an opportunity? In today's workplace, when administrative support professionals talk, supervisors listen. They have been empowered and given many managerial responsibilities. They can now work alongside rather than as subordinates to their managers. They no longer only proofread, make coffee, or take notes. Today they  more...

Globalization and Our Changing World ...rporations. This course provides you with a "big picture" view of globalization. You will be introduced to the trends that have opened the doors to a global economy and the factors that drive corporate globalization. You will also learn about the major trade agreements that pave the road to global commerce. Executives, managers, supervisors, team leaders, and other business professionals who  more...

Defining and Mapping the Six Sigma Process Maps are incredible tools. They show--on one page--where you are, where you want to go, the best way to get there, and endless alternate routes. Without maps, we would be left to wander unknown paths to uncertain destinations, encountering untold pitfalls along the way. Maps are also important tools in guiding Six Sigma teams in the quest for process improvement; it is impossible to improve a  more...

Lean Value ...e the value concept. Lean experts propose a more holistic view of value that stretches beyond organizational boundaries and stream from manufacturer to supplier to producer. This course explores this value principle in depth. In Lesson 1 you'll consider the benefits of the lean transformation for your own business and look through the lean manufacturing lens to redefine product value. Then in  more...

FrontPage 2002 Basics To introduce the basic features and functionality of Microsoft FrontPage 2002 Anyone wishing to become familiar with FrontPage 2002 or needing to create professional-standard Internet or intranet sites quickly and easily  more...

Microsoft Office 2000 - Beginning FrontPage To provide an introduction to the core concepts of Microsoft FrontPage 2000 Anyone wishing to become familiar with FrontPage 2000 or needing to create professional-standard Internet or intranet sites quickly and easily; students who wish to become certified as a Microsoft Office Specialist  more...

Introducing Dreamweaver MX and ASP NET To introduce the student to Dreamweaver MX and ASP.NET and explain how to use them to publish database content, reuse code, and navigate through DataSets Web professionals; home users and end users wishing to use Dreamweaver MX to create database-driven web applications built on ASP.NET technology  more...

Structuring Web Pages with Macromedia Dreamweaver MX To describe how to use Dreamweaver MX to structure a web site Web professionals; home users and end users wishing to create effective Internet or intranet sites quickly and easily; Macromedia Flash MX developers using Macromedia Dreamweaver MX to create web pages  more...

Visual Basic 6 0 Database Access Part II This course provides a detailed look at the ActiveX Data Object (ADO)that acts as the bridge between your application and a database. Designed for intermediate to advanced Visual Basic application programmers Database administrators, Database analysts, and Database developers who are working toward the Microsoft Certified Database Administrator (MCDBA) credential.  more...

Object-Oriented Analysis and Design with UML Designing the System To introduce architectural analysis and design, and the role of key mechanisms Web developers  more...

Web Application Tracing and Debugging in C To explain the use of tracing and testing in .NET web applications, and to outline how to perform interactive debugging in Visual Studio .NET Web developers seeking to update their knowledge and skills when developing, testing, and debugging software applications in Visual Studio .NET or pursuing MCAD or MCSD .NET certification  more...

Web Application Maintenance in C To introduce and describe techniques for monitoring web applications using the .NET performance monitoring API, the .NET Windows event log API, and Visual Studio Analyzer Web developers seeking to update their knowledge and skills when developing, testing, and debugging software applications in Visual Studio .NET or pursuing MCAD or MCSD .NET certification  more...

Web Application Tracing and Debugging in VB NET To explain the use of tracing and testing in .NET web applications, and to outline how to perform interactive debugging in Visual Studio .NET Web developers seeking to update their knowledge and skills when developing, testing, and debugging software applications in Visual Studio .NET or pursuing MCAD or MCSD .NET certification  more...

Web Application Maintenance in VB NET To introduce and describe techniques for monitoring web applications using the .NET performance monitoring API, the .NET Windows event log API, and Visual Studio Analyzer Web developers seeking to update their knowledge and skills when developing, testing, and debugging software applications in Visual Studio .NET or pursuing MCAD or MCSD .NET certification  more...

Application Design Enhancements To provide information on the new application design features available in Designer 6 Lotus Domino R5 application developers  more...

Programming Enhancements To describe the new programming features available in Designer 6 Lotus Domino R5 application developers  more...

Managing Disconnected Data To demonstrate how to relate tables and DataSets, bind DataSets to a DataGrid, and to modify, view, and select disconnected data C# programmers and candidates for the Microsoft MCSD and MCAD certification paths  more...

Advanced ADO NET Programming To explain how to modify DataSet data, update data sources, read and write XML data sources, and interact with ADO.NET Visual Basic .NET programmers and candidates for the Microsoft MCSD and MCAD certification paths  more...

GUI Programming with Swing The GUI Programming with Swing WBT is meant for Java and AWT application developers who want to create sophisticated user interfaces using Swing. The course will enable students to acquire an understanding of the Swing container, action, and event classes. The course also describes basic Swing concepts and features in addition to its packages and class hierarchy. It provides sample programs and  more...

Working with UNIX Files and Directories To demonstrate common UNIX commands and programs used to perform basic tasks involving files and directories End users and IT professionals working in a UNIX environment for the first time  more...

Introduction to UNIX This course presents the basics of using a UNIX operating system, including logging in, using simple commands, and creating files. It also addresses several useful electronic communication programs available on a UNIX operating system. The course begins with an introduction to the features and capabilities of a UNIX operating system. It introduces the student to the system's main components  more...

Oracle Application Server 10g General Management and Directives for the HTTP Server To demonstrate how to perform general management of Oracle HTTP Server (OHS) DBAs, developers, and other IT professionals planning to take Oracle Application Server 10g certification examinations; anyone interested in the technical aspects of Oracle Application Server 10g  more...

Oracle Application Server 10g OracleAS Portal To demonstrate how to manage OracleAS Portal DBAs, developers, and other IT professionals planning to take Oracle Application Server 10g certification examinations; anyone interested in the technical aspects of Oracle Application Server 10g  more...

Oracle Application Server 10g Component Administration in Oracle Internet Directory To demonstrate how to configure Oracle Internet Directory (OID) components in OracleAS DBAs, developers, and other IT professionals planning to take Oracle Application Server 10g certification examinations; anyone interested in the technical aspects of Oracle Application Server 10g  more...

Win2000 Server Configuring Storage Use This course covers issues related to data storage in Windows 2000 operating system. First, you will become familiar with two types of disks in Windows 2000: basic disks and dynamic disks. You will learn to set up a basic disk and a dynamic disk for storing data. Then, you will learn to configure and monitor a new feature of Windows 2000, disk quotas, for a single user or for multiple users. The  more...

Win2000 Network Infrastructure Configuring Network Protocols ...he use of the Windows 2000 performance logs and alerts to view TCP/IP related counters and troubleshooting problems encountered while using TCP/IP are also covered in this course. Finally, the course discusses Internet Protocol Security (IPSec), in particular the functions, benefits, and the procedures for adding and managing IPSec policies and rules. Related Exam: Microsoft Exam: #070-216:  more...

Windows 2000 Core Technologies- TCP IP To provide an overview of TCP/IP concepts and how they apply to Windows 2000 Students preparing for Microsoft exam 70-221; personnel in medium to very large computing environments who use the Windows 2000 network operating system  more...

Windows 2000 - Migration Design Deployment To show how to upgrade Windows NT 3.5x or 4.0 to Windows 2000, maintain network services during migration, and set up the Active Directory Students preparing for Microsoft exam 70-222; personnel in medium to very large computing environments that plan to migrate from Windows NT 4.0 to Windows 2000  more...

Windows 2000 Professional Getting Started To introduce Windows 2000 Professional and demonstrate basic end-user tasks such as logging on, exploring, installing applications, and customization Students preparing for Microsoft exam 70-221; first-time computer users; first-time users of Windows operating systems; students with a basic knowledge of other Windows products seeking an introduction to Windows 2000  more...

Monitoring Reporting and ISA Server Enterprise Edition To describe the use of ISA Server in an enterprise and develop a strategy for monitoring ISA Server activity IT Professionals including web administrators, network administrators, and security administrators but not network architects  more...

Microsoft Small Business Server 2000 Administration To introduce students to the network planning and security issues involved in deploying Microsoft Small Business Server 2000 Technical personnel at IT solution companies who wish to deploy Microsoft Small Business Server 2000 to small businesses and network administrators of small businesses  more...

Monitoring and Reporting in ISA Server 2004 ...view of the monitoring options available in ISA Server 2004 IT professionals responsible for implementing network and perimeter security measures, including Internet firewalls, application layer filters, and screened networks; IT professionals responsible for implementing caching servers and additional mechanisms to protect public-facing Web servers; IT professionals who have a need to simplify  more...

Project Server 2003 Implementing Project Server and Planning Client Deployment To install Project Server 2003 and plan client deployment Systems administrators, systems engineers, systems analysts, IT consultants, and IT professionals with responsibility for planning and implementing Project Server 2003; learners preparing for MCSE certification exams  more...

Project Server 2003 Enterprise Features and Views To implement Project Server 2003 Enterprise features and views Systems administrators, systems engineers, systems analysts, IT consultants, and IT professionals with responsibility for planning and implementing Project Server 2003; learners preparing for MCSE certification exams  more...

Maintaining and Securing Data in SharePoint 2003 To describe how to configure and maintain databases and implement security measures in SharePoint Portal Server 2003 Administrators who intend to deploy SharePoint Portal Server 2003 and SharePoint technologies; IT professionals who wish to gain knowledge of SharePoint products and technologies  more...

High-Availability Concepts and Monitoring in Microsoft Application Center 2000 To discuss high-availability concepts and to outline how to monitor Application Center 2000 Candidates preparing for the MCSE elective exam 70-232: Implementing and Maintaining Highly Available Web Solutions with Microsoft Windows 2000 Server Technologies and Microsoft Application Center 2000; IT professionals with experience administering and monitoring web servers; IT professionals familiar with  more...

Troubleshooting in WebSphere 5 0 ...view of troubleshooting in WebSphere Those wishing to qualify as an IBM Certified System Administrator for WebSphere Application Server 5.0; this Certified System Administrator is expected to perform the installation, configuration, and day-to-day tasks associated with ensuring the smooth and efficient operation of a WebSphere runtime environment, including product installation, configuration,  more...

Streams Pipes Redirects and Processes To introduce applying filters to text streams and redirecting, piping to the input/output commands, and Linux processes Students wishing to acquire the basic skills required as a Linux system administrator.  more...

Partitions filesystems and disk quotas in Linux To configure file system mounting, mount and unmount file systems, and manage disk quotas for users Students wishing to acquire the basic skills required as a Linux system administrator.  more...

Networking Fundamentals for Linux Administrators To identify networking fundamentals in Linux Students wishing to acquire the basic skills required as a Linux system administrator  more...

Maintaining Operating Systems To understand how to manage and optimize operating systems The for this path includes computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A Essentials exam (220-601)  more...

OS 390 eNetwork Server This course provides an introduction to the capabilities and business uses of the IBM OS/390 eNetwork Server. It covers platform and protocol support, and a system-wide view of the function of a communications server in business. This course is written to OS/390 2.x. This course is designed as an introductory course for managers, system administrators, and programmers.  more...

CICS Application Programming I This course provides users with a comprehensive view of modern CICS coding. It deals with introductory through advanced topics in CICS, and introduces the CICS environment, programs, functions, and transactions (BMS Maps, CICS programs). Conversational and pseudo-conversational programming are also covered. Application developers, programmers, systems analysts, managers, operations staff.  more...

CICS Application Programming II This course provides users with a comprehensive view of modern CICS coding. It deals with introductory through advanced topics in CICS, and introduces the CICS environment, programs, functions, and transactions (BMS Maps, CICS programs). Conversational and pseudo-conversational programming are also covered. Application developers, programmers, systems analysts, managers, operations staff.  more...

CICS Application Programming III This course provides users with a comprehensive view of modern CICS coding. It deals with introductory through advanced topics in CICS, and introduces the CICS environment, programs, functions, and transactions (BMS Maps, CICS programs). Conversational and pseudo-conversational programming are also covered. Application developers, programmers, systems analysts, managers, operations staff.  more...

CICS Application Programming IV This course provides users with a comprehensive view of modern CICS coding. It deals with introductory through advanced topics in CICS, and introduces the CICS environment, programs, functions, and transactions (BMS Maps, CICS programs). Conversational and pseudo-conversational programming are also covered. Application developers, programmers, systems analysts, managers, operations staff.  more...

OS 390 COBOL ...rtant databases and transaction systems from the point of view of the COBOL programmer. These are the CICS online transaction processing system, the DB2 relational database, and the IMS/DB hierarchical database management system. The course covers the essential topics related to embedded appropriate subsystem-specific commands in COBOL to accomplish the desired result. The CICS unit includes  more...

Monitoring and Managing IP Telephony Using Internal Server Tools To demonstrate how to manage and monitor an IP telephony solution using internal server tools IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...

Cisco ISCW 1 0 IPSec VPN Configuration To implement IPSec site-to-site VPNs using SDM and GRE tunnels, and provide high-availability VPNs using backup interfaces Network administrators; network engineers; network managers; systems managers; network designers who wish to validate their ability to install, configure and troubleshoot converged local and wide area networks with 100 to 500 nodes  more...

Cisco ISCW 1 0 Configuring Cisco Easy VPN To recognize the components and operation of Cisco Easy VPN, and configure Easy VPN Server and the VPN client for Easy VPN Remote access Network administrators; network engineers; network managers; systems managers; network designers who wish to validate their ability to install, configure and troubleshoot converged local and wide area networks with 100 to 500 nodes  more...

Cisco ISCW 1 0 Securing Routers Administrative Access and Access Lists To secure Cisco routers by protecting the router administrative interface using password features and role-based CLI, and recognize how to mitigate network threats and attacks by using ACLs to filter traffic Network administrators; network engineers; network managers; systems managers; network designers who wish to validate their ability to install, configure and troubleshoot converged local and  more...

Cisco ISCW 1 0 IOS Firewalls and IOS IPS To secure enterprise networks by implementing Cisco IOS Firewalls and Cisco IOS IPS using CLI and SDM Network administrators; network engineers; network managers; systems managers; network designers who wish to validate their ability to install, configure and troubleshoot converged local and wide area networks with 100 to 500 nodes  more...

Cisco Router and Security Device Manager To recognize how to install and configure SDM on a Cisco router The primary target includes network designers, network administrators, network engineers, and system engineers.  more...

Defining and Manipulating Data in Oracle 9i To describe how to define database objects and manipulate the data stored within them in an Oracle9i database Junior database administrators, application developers, and database operators  more...

Manageability Enhancements in Oracle9i To describe the manageability enhancements of an Oracle9i database Oracle database administrators; developers interested in the technical aspects of Oracle9i database  more...

Availability Features in Oracle9i To explain how the new features of an Oracle9i database support the maximum availability of a database Database operators, administrators, and developers interested in the new technical features and benefits of an Oracle9i database  more...

Oracle 11i E-Business Suite Workflow Alerts and Daily Business Intelligence To identify the key features of the Oracle Workflow architecture, to create alerts in 11i E-Business Suite, to recognize the benefits and characteristics of Daily Business Intelligence (DBI) and, given a scenario, run a report in a DBI environment Technical consultants on Oracle 11i implementation projects; IT professionals requiring an overview of Oracle 11i E-Business Suite  more...

Oracle 11i E-Business Suite Workflow Alerts and Daily Business Intelligence To identify the key features of the Oracle Workflow architecture, to create alerts in 11i E-Business Suite, to recognize the benefits and characteristics of Daily Business Intelligence (DBI) and, given a scenario, run a report in a DBI environment Technical consultants on Oracle 11i implementation projects; IT professionals requiring an overview of Oracle 11i E-Business Suite  more...

Oracle 11i Function Security and Data Security To create users and responsibilities, assign responsibilities, create data groups, create functions and menus, and perform key data-security tasks Technical consultants; functional implementers; system analysts and any individual who is responsible for implementing and managing the 11i E-Business Suite  more...

Oracle 11i Function Security and Data Security To create users and responsibilities, assign responsibilities, create data groups, create functions and menus, and perform key data-security tasks Technical consultants; functional implementers; system analysts and any individual who is responsible for implementing and managing the 11i E-Business Suite  more...

Oracle 11i Roles Delegated Administration Registration and Auditing To create roles, set up Delegated Administration, create registration processes for roles, run audit reports, monitor users, and enable the AuditTrail feature Technical consultants; functional implementers; system analysts and any individual who is responsible for implementing and managing the 11i E-Business Suite  more...

Oracle 11i Roles Delegated Administration Registration and Auditing To create roles, set up Delegated Administration, create registration processes for roles, run audit reports, monitor users, and enable the AuditTrail feature Technical consultants; functional implementers; system analysts and any individual who is responsible for implementing and managing the 11i E-Business Suite  more...

Oracle 11i Profile Options DBA Duties and Printer Management To set and view profile options, perform some Application-DBA tasks, define printers, and print with the pasta.cfg file Technical consultants; functional implementers; system analysts and any individual who is responsible for implementing and managing the 11i E-Business Suite  more...

Oracle 11i Profile Options DBA Duties and Printer Management To set and view profile options, perform some Application-DBA tasks, define printers, and print with the pasta.cfg file Technical consultants; functional implementers; system analysts and any individual who is responsible for implementing and managing the 11i E-Business Suite  more...

Oracle 11i System Monitoring and Troubleshooting in OAM To monitor and manage some of the system components of Oracle E-Business Suite, run some troubleshooting wizards, and use the Support Cart feature in Oracle Applications Manager (OAM) Technical consultants; functional implementers; system analysts and any individual who is responsible for implementing and managing the 11i E-Business Suite  more...

Oracle 11i System Monitoring and Troubleshooting in OAM To monitor and manage some of the system components of Oracle E-Business Suite, run some troubleshooting wizards, and use the Support Cart feature in Oracle Applications Manager (OAM) Technical consultants; functional implementers; system analysts and any individual who is responsible for implementing and managing the 11i E-Business Suite  more...

Oracle 11i Concurrent Processing Requests Profiles and Forms To execute application tasks simultaneously by running concurrent requests and request sets, customize the presentation of data, and manage personal user profiles, form attachments, and form flexfields Functional implementers; project managers; sales consultants; end-users  more...

Oracle 11i Concurrent Processing Requests Profiles and Forms To execute application tasks simultaneously by running concurrent requests and request sets, customize the presentation of data, and manage personal user profiles, form attachments, and form flexfields Functional implementers; project managers; sales consultants; end-users  more...

Controlling the Oracle Listener and Enabling Distributed Transactions in Oracle 10g To outline the concepts and processes to secure the Oracle listener and to work with remote and distributed transactions Oracle database administrators and database operators  more...

Optimizing Database Performance in Oracle 10g To outline the processes and considerations for optimizing an Oracle database using alerts, trace files, and advisors Oracle database administrators and database operators  more...

Using the Scheduler to Automate Tasks in Oracle 10g To outline the processes and considerations for using the Scheduler tool Oracle database administrators and database operators  more...

PL SQL Packages To create and work with Oracle 10g packages Database administrators, application developers, and database operators  more...

Oracle-Supplied Packages and DBMS_SCHEDULER To use Oracle-supplied packages Database administrators, application developers, and database operators  more...

Oracle Database 10g New Automatic Management Features To identify the new automatic management and management infrastructure features of Oracle 10g Oracle 8i or 9i certified professionals who wish to upgrade to Oracle Database 10g certification; developers interested in the technical aspects of Oracle Database 10g  more...

Oracle Database 10g New Resource Scheduling and Task-Management Features To identify the new resource, scheduling, and task-management features of Oracle 10g Oracle 8i or 9i certified professionals who wish to upgrade to Oracle Database 10g certification; developers interested in the technical aspects of Oracle Database 10g  more...

Oracle Database 10g New Tuning Performance-monitoring and Analysis Features To use Oracle 10g's new tuning, performance-monitoring, and analysis features Oracle 8i or 9i certified professionals who wish to upgrade to Oracle Database 10g certification; developers interested in the technical aspects of Oracle Database 10g  more...

Creating Stored Procedures and Functions To create and execute a stored function and call, and remove and view stored functions in PL/SQL Database administrators, application developers, and database operators  more...

Monitoring a DB2UDB To explain how to monitor a DB2 UDB Anyone wishing to gain knowledge of DB2 UDB; end users seeking advanced competence in DB2 UDB; candidates for IBM DB2 UDB V8.1 for Linux, Unix and Windows Database Administration certification, and those working towards IBM Certified Database Administrator  more...

Working with Documents in Word 2002 To provide an overview of the document formatting, navigation, and recovery features in Word 2002 Personnel at all levels of the enterprise; end-users seeking to obtain Microsoft Office User Specialist (MOUS) certification at Core level in the use of Microsoft Word 2002  more...

Getting Started with Word 2002 The Getting Started with Word 2002 WBT is the first course in the Office XP: Word 2002 curriculum. This course introduces the basic features and functionality of Word 2002 in the Office XP suite of products. It acquaints users with the interface of Word 2002 and introduces simple concepts, such as opening, creating, editing, and saving a file. It also teaches users to navigate Word documents and  more...

Win2000 Professional for End-Users Basic Getting Started This course introduces the learner to the basics of Windows 2000 Professional. It also covers the basic components of the Windows 2000 desktop and the functions of these components. This course details how to work with Paint, play a video clip, play a music CD, and play sound. It includes topics on opening, editing, modifying, and formatting text using WordPad. In addition, this course explains  more...

Win2000 Professional for End-Users Basic Managing Files Folders This course explains how to manage files and folders by using Windows Explorer. The course introduces the learner to the Windows Explorer interface, file hierarchy, and the Recycle Bin. In addition, this course describes how to organize and search for files and folders and customize the Windows Explorer interface. This course is designed to help individuals who want to achieve proficiency in using  more...

Win2000 Professional for End-Users Intermediate Networking This course introduces the user to the various networking features available in Windows 2000. It explains how to share resources over the network, get connected to the Internet, and work with the Internet. This course is designed to help individuals who want to achieve proficiency in using Windows 2000 Professional. The target audience for this curriculum is end users who intend to use the Windows  more...

Introducing Outlook 2002 To provide an overview of the basic communication capabilities and organization features of Outlook 2002 Anyone wishing to gain a basic understanding of Microsoft Outlook 2002, candidates for MOUS certification, and end-users seeking competence in the use of Microsoft Outlook 2002  more...

Managing Large and Collaborative Documents ...rom managing long documents, the course also focuses on reviewing documents as well as incorporating changes. It also teaches the users to share and protect documents in a Workgroup. Additionally, the course explains the process of creating and modifying Web documents by adding hyperlinks, media clips, and other Web elements. This course is designed for advanced users who need to manage large  more...

Advanced Database Design in Access 2002 To provide an overview of advanced database design in Access 2002 Anyone wishing to become familiar with Microsoft Access 2002 at an advanced level; students seeking to obtain Microsoft Office User Specialist (MOUS) certification in the use of Microsoft Access 2002 at advanced level  more...

Advanced Database Features in Access 2002 To demonstrate a range of advanced database features in Access 2002 Anyone wishing to become familiar with Microsoft Access 2002 at an advanced level; students seeking to obtain Microsoft Office User Specialist (MOUS) certification in the use of Microsoft Access 2002 at advanced level  more...

Working with Text and Paragraphs in Word 2007 ...ply formatting to documents by providing a live visual preview of various formatting options. This enables you to view the formatting change before actually committing to it. This course explains the Font and Paragraph formatting options, as well as the Mini toolbar and live preview features. In addition, the creation and formatting of bulleted, numbered, and multi-level lists and the insertion  more...

Printing Help and Automated Formatting in Word 2007