Online Virtual eLearning Training

Managing a Virtual Office ...fies the potential benefits and pitfalls in managing a a virtuala workforce, gives guidelines for maintaining communication, monitoring productivity, and encouraging peak performance. There are methods for assuring alignment and consistency, and suggestions for preserving important working relationships without the traditional work structure. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER  more...

Cisco CCNA Complete Set This complete set of 12 Units is designed to teach the student the necessary materials and understanding of Cisco Routers and to prepare the student to take the Cicso Certified Network Associates exam to gain the IT certification of CCNA.  more...

VM Concepts and Facilities VM Concepts and Facilities  more...

A+ Certification Part 4 - Operating System Fundamentals This is the fourth course in a seven part series that presents students with both theoretical and practical instruction on the fundamentals of major Operating Systems. Students will learn the instruction on underlying DOS (command prompt functions) in Windows 9X and Windows 2000, and the functions and structure of Windows 9X and Windows 2000. Additionally, they will learn how to navigate through  more...

VSE Operations II VSE Operations II  more...

z/OS for Operators Curriculum ...e student should be able to: - Comprehend the concepts of Virtual Storage - Identify various components of a MVS System - Define Virtual, Central, Expanded and Auxiliary Storage - Understand the Virtual Storage Layout of an Address Space Course Content Module 1 MVS ARCHITECTURE Basics Revised Operating Systems and Storage Tasks, Control Blocks and the PSW Module 2 370 ARCHITECTURE &  more...

Virtual Tape Server (VTS) Introduction Virtual Tape Server (VTS) Introduction  more...

Cisco Building Scalable Networks Part 2 - OSPF This course covers the use, operation, configuration, and verification of Open Shortest Path First (OSPF) in a single area and multiple areas. In the case of OSPF in a single areas it covers, IP and Hierarchical Addressing, VLSM, Route summarization, Interdomain Routing, and Helper Addresses While in the case of OSPF in a multiple areas. It covers, creating multiple OSPF areas and OSPF operation  more...

Supporting Routing and RAS for Microsoft Windows NT Server 4.0 - Part 2 This course is the second part of a four part series for system administrators which will provide the foundation for supporting Routing and Remote Access Service for Microsoft Windows NT Server 4.0.  more...

Microsoft Windows 2000 - Designing a Network Infrastructure Part 3: WANs This is the third course in a four-part series of the Microsoft Windows 2000 Network - Designing a Network Infrastructure curriculum which prepares participants for Microsoft Exam 70-221. This course provides participants with an opportunity to learn how to design a Routing and Remote Access Service (RRAS) network, Remote Authentication Dial-In User Service (RADIUS) network, IP routing network and  more...

CCNT Broadband Technologies Part 2: BISDN, Frame Relay, and SS7 This is the second course in a three-part series on Broadband Technologies for the Certified in Convergent Network Technologies (CCNT) curriculum. This course covers ISDN and BISDN, X.25, Frame Relay, SS7, and Cell Relay.  more...

CCNT Broadband Technologies: SMDS, ATM, Broadband Access, and VP This course will teach the topics of ATM and SMDS. It also covers DSL and wireless broadband and VPN technology to include VPN security.  more...

Win2000 Professional Connect through Networks ...onnections, and you will learn to install and configure a Virtual Private Connection (VPN) and a dial-up connection. You will also learn to share the Internet connection over a network. In addition, this course introduces you to the installation and configuration of the TCP/IP protocol and services. You will also learn to install Internet Information Services and to connect to shared resources  more...

Upper Layer Protocols This WestNet e-Learning module briefly highlights some common processes found above the Transport Layer in the protocol suites.  more...

Launching Successful On-site and Virtual Teams ... which a team is launched. Quickly moving an on-site or a virtual team into high-performance mode takes planning, strategizing, and a seamless launch. In this course, you'll learn techniques for setting up a successful team that can be applied to an on-site or a virtual environment. First, you'll learn strategies for selecting high-performing team members. Next, you will gain the knowledge and  more...

Facilitating On-site and Virtual Teams ...virtual teams is critical, because it is at this time that teams typically reach peak performance. Mature teams begin to perform independently, and it's important that the leader's role changes to that of a facilitator. This course will cover the facilitation of on-site and virtual teams as teams mature. It will introduce the development stages of maturing teams and provide strategies uniquely  more...

Inbound Call Center Technology Today, the technology within the inbound call center is constantly changing and improving. How can you, as a call center manager, keep up with this advancing technology? Moreover, why should you? This course will explain the fundamentals of inbound call center technology, and explore ways current technology might evolve. It examines different methods of obtaining this technology, and outlines how  more...

Project IT Management Simulation - The Early Stages ...as recently embraced the idea of upgrading its web site's virtual showroom to allow for online purchasing of vehicles for national delivery. With the new web site, a customer will be able to choose the year, model, and options of their new vehicle and then purchase their vehicle without ever having to set foot in a dealer showroom. After payment and financing options have been arranged online,  more...

Project IT Management Simulation - Design to Rollout ...as recently embraced the idea of upgrading its web site's virtual showroom to allow for online purchasing of vehicles for national delivery. With the new web site, a customer will be able to choose the year, model, and options of their new vehicle and then purchase their vehicle without ever having to set foot in a dealer showroom. After payment and financing options have been arranged online,  more...

Project Management for Non-Project Managers Simulation ...tunity to practice project management skills in a secure, virtual environment before facing the challenge of an actual, real-world project. Over the course of the simulation, participants will be tested on the objectives of transitioning to project manager, managing an imposed project team, demonstrating effective leadership, monitoring project activities and quality, maintaining control of a  more...

Leading Effective Business Meetings Since there are more than 11 million meetings held every day in the United States, there is a good chance that your life is full of meetings. There is a general agreement among business professionals that most meetings are not well run. They often waste your time, drain your energy, seem to have no purpose, and bear few positive results. Are you tired of attending meetings like this? Are you tired  more...

Virtual Team Management Developing Virtual Teams ...Virtual Team Management: Developing Virtual Teams, you will learn about the nature of virtual teams, including the characteristics and types of virtual teams. You will also learn what needs virtual team members have, as well as the types of technology virtual teams use to communicate. In addition, you will learn how virtual teams can overcome trust and communication barriers, as well as how to  more...

Virtual Team Management Managing Virtual Team Relationships ...Virtual Team Management: Managing Virtual Team Relationships, you will learn how to be an effective virtual team manager. You will learn the seven functions that virtual team managers must perform and the four factors that can hamper a virtual team manager's success. In addition, you will learn about the importance of boundary management and how virtual team managers can be effective boundary  more...

Virtual Team Management Coaching Virtual Team Members ...Virtual Team Management: Coaching Virtual Team Members, you will learn how to use coaching techniques to improve your virtual team members' performance, such as how to prevent and resolve conflict in virtual teams and how to provide recognition appropriately. In addition, you will learn the steps you should follow when addressing performance issues with virtual team members, as well as the  more...

Managing Cross-Functions Today, managers need to address the complex problems and challenges of the current global business environment. Managers must now rely upon other divisions, departments, or functions in order to allocate resources, prioritize their staff time, and cooperate with each other. This requires that managers develop a degree of systems thinking where managers operate in a large interconnected system of  more...

Object-Oriented Programming using C This course introduces students to advanced programming features of C , such as the different types of C functions, concepts of overloading, and inheritance. Programmers and Application Developers who have experience in programming using a structured language like Fortran and Pascal constitute the primary audience for this curriculum. This curriculum would introduce them to the object-oriented  more...

C Programming Overloading To provide the student with the skills required to use polymorphism and overloading Students with knowledge of structured programming techniques  more...

Win2000 Netwk Security Design Providing Secure Access in Remote Netwks ...nts and servers. You will learn about the components of a virtual private network and about the features of the VPN tunneling protocols, PPTP and L2TP. You will learn about router-to-router and remote access VPN connections as well as L2TP and PPTP packet filtering in VPN connections for input and output filters. The features and functions of a RADIUS server and IAS security-related features  more...

Administering IIS 6 0 sites and services To identify how to administer IIS 6.0 sites, applications, and services Administrators who intend to employ Internet Information Services 6.0; IT professionals who wish to gain knowledge of IIS 6.0  more...

Win2000 Server Sharing Resources Over the Internet ...come familiar with the components and concepts related to virtual private networks (VPN) and with the system requirements for setting up a VPN Server and VPN clients. In addition, you will learn to create a demand-dial interface, connect to the Internet, and troubleshoot VPN-related problems. The course then covers the functions of various components of Internet Information Server (IIS) 5.0 and  more...

Win2000 Network Infrastructure Administering RAS ...on of an RAS Server as a dial-up networking server and as virtual private networking server. You will learn to install, configure, and administer the RAS Server, as well as to manage remote access clients. Next, the course explains the elements of remote access policy and the procedure for creating this policy. You will learn to configure a remote access profile for authentication and  more...

Exchange Server 2003 Designing Server and Client Connectivity To discuss how to design server and client connectivity Systems administrators, systems engineers, systems analysts, IT consultants, and IT professionals with responsibility for planning and implementing Exchange Server 2003; learners preparing for MCSE certification exams  more...

Exchange Server 2003 Configuration for Management To outline how to configure Exchange Server 2003 for server, performance, and message management Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Exchange Server 2003; learners preparing for MCSA certification exams  more...

Administering and Configuring Internet Information Services 5 0 To discuss how to administer and configure Internet Information Services 5.0 Administrators who intend to install Internet Information Services 5.0 for the first time; experienced administrators who wish to upgrade or migrate to IIS 5.0; students or IT professionals who wish to gain a knowledge of IIS 5.0  more...

Network Infrastructure and topologies for Windows 2003 Enterprise networks To identify the infrastructural requirements of an enterprise networking environment Prospective systems engineers; technical support engineers, and technical consultants seeking competency in Windows Server 2003; systems and network analysts seeking competency in Windows Server 2003  more...

Linux Networking Services To describe how to configure mail and news services and install web servers Students wishing to acquire the intermediate skills required as a Linux system administrator  more...

Operating System Technologies Management and Troubleshooting To explain the concepts and procedures required to manage a Windows operating system and locate and resolve common operating system problems Technical support personnel  more...

OS 390 VM Concepts and Facilities The OS/390 VM course describes the main features of the VM/ESA operating system. It introduces the "virtual machine" concept, the implementation of that concept in VM/ESA, the CMS environment, other operating environments, and system operation facilities. This course is written to OS/390 2.x. This course is designed as an introductory course for users, programmers, operators, managers who are new  more...

OS 390 MVS Concepts and Facilities ...Virtual Storage environment. It explains concepts and facilities, and its role within the S/390 system. The course covers MVS functions and system programs, data storage management, and application development.The course explains the role of MVS and identifies the data processing resources affected by the MVS operating system. The first topic presents a broad overview of MVS functions, and the  more...

OS 390 MVS ESA Fundamentals of VSAM Part I ...epts needed to design, or code, applications that use the Virtual Access Storage Method (VSAM). It begins with an overview of VSAM, describes what VSAM does for application programs that request its services, the four types of VSAM datasets, followed by a detailed explanation of the VSAM entry-sequenced dataset. The course then examines the physical organization of a VSAM ESDS, including a  more...

OS 390 C Programming ... are needed before designing or coding applications using Virtual Storage Access Method (VSAM). The course discusses how VSAM can add records to, and delete records from, a KSDS, and how VSAM manages the space within the data component of the KSDS when performing additions or deletions. It also describes the organization and function of an alternate index. The course shows how an alternate  more...

Electronic Commerce Strategies This course, eCommerce Strategies, presents business strategies for electronic commerce, including branding, technology-enabled relationship management, purchasing, electronic data interchange, supply-chain management, auction sites, virtual communities, and Web portals. Also discussed are the factors that are important to electronic commerce but that are not business or technology issues. These  more...

Building an e-Commerce Business Case This course provides the learner with information which addresses the relationship between costs and benefits. This course is intended for Managers and technical staff who are in a position to provide e-commerce recommendations to executives.  more...

How TCP IP Applications Work This WestNet e-Learning module covers operation of application protocols, including Hypertext Transfer Protocol (HTTP), Telnet, File Transfer Protocol (FTP), and Simple Mail Transfer Protocol (SNMP). We will also introduce the ITU-T H.323 packet multimedia recommendations.  more...

Network Protocols This WestNet e-Learning module covers important information about services, layering, and protocols that will help you better understand key points. Additionally, you will learn how a protocol trace is taken and how to interpret the trace data.  more...

LAN and WAN Protocols This WestNet e-Learning module explores local area network (LAN) and wide area network (WAN) protocols and how they are used to get information into the node so it can, in turn, be delivered to the processes at the higher layers.  more...

Higher-Layer WAN Protocols This WestNet e-Learning module reviews connection-oriented switched services commonly used to move information across a wide area. These services include Integrated Services Digital Network (ISDN), frame relay, and X.25. Although we refer to this unit as Higher-Layer WAN Protocols, these protocols are essentially Data Link Layer protocols. However,these protocols go beyond simple link  more...

WAN Solutions This WestNet e-Learning module covers ATM concepts, ATM implementation, ATM devices, and SMDS.  more...

WAN Components Upon completion of this WestNet e-Learning module, you will understand the basic concepts and components used to move information from source to destination across a telecommunications network.  more...

Digital Payments To identify the main components of Internet commerce payment systems and to recognize new and recently outdated payment trends Computer professionals already engaged or seeking to be involved in network design, implementation, consultancy and support; IT and business managers who need to learn about current and future digital payment technologies; students investigating or researching digital  more...

How Wide Area Networks Work This WestNet e-Learning module discusses the technologies used to connect two or more local area networks (LANs) over an extended distance, resulting in either a metropolitan area network (MAN) or wide area network (WAN). The difference between a MAN and a WAN will also be explored.  more...

Virtual Local Area Networks This WestNet e-Learning module covers an introduction to virtual local area networks, VLAN Membership, VLAN Implementation Issues, and VLAN and ATM.  more...

VoIP Network Integration with Legacy Services This module focuses on how we interface legacy PSTN services with an H.323 network. First, we trace the steps involved in setting up and tearing down an H.323 call. Next, we explore how we can translate Signaling System 7 (SS7) interswitch signaling into packetized network traffic, carrying such advanced call features as call forwarding, calling and called party identification information, and  more...

Point-to-Point Telecommunications Protocols In this WestNet e-Learning module, we describe each point-to-point transmission service available from telecommunications providers. These services are essential for creating private voice networks or wide area data networks.  more...

Switched Telecommunications Protocols This WestNet e-Learning module reviews protocols closely associated with the Data Link Layer of the Open Systems Interconnection (OSI) model.  more...

Frame Relay Signaling and Applications To introduce the various Frame Relay signaling mechanisms and applications Technical professionals; IT and business managers who need to learn about wide area network technologies; students investigating or researching telecommunications technologies; nontechnical business managers, project managers, and end-users who require information on the capabilities of communications technologies to make  more...

Accessing Remote Networks The Accessing Remote Networks WBT is the fourth course of this curriculum. This curriculum prepares the students for the CompTia's Network Certification exam. The course is meant for system administrators and network professionals who want to understand and apply remote connectivity concepts, such the distinction between PPP and SLIP, the purpose and function of PPTP, and the advantages and  more...

Extending Ethernet Networks To describe the functions and operations of switched LANs and virtual LANs Individuals new to networking concepts and terminology; individuals preparing to take the Interconnecting Cisco Network Devices (ICND) learning path; anyone preparing for the Introduction to Cisco Networking Technologies (INTRO) exam, the Interconnecting Cisco Network Devices (ICND) exam, or the Cisco Certified Network  more...

Cisco BCMSN 3 0 Defining Virtual Local Area Networks VLANS To identify how various technologies are best implemented within the Campus Infrastructure module and configure VLANs on access switches to confine traffic to individual VLANs in accordance with the Campus Infrastructure module design Network administrators, network engineers, network managers, systems managers, or network designers.  more...

Cisco BCMSN 3 0 Implementing Trunks and the Virtual Trunking Protocol VTP To explain the procedure for configuring both 802.1Q and ISL trunking between two switches, how VLAN configuration of switches within a management domain can be automated with VTP, and identify common VLAN configuration errors and explain the solutions to those errors. Network administrators, network engineers, network managers, systems managers, or network designers.  more...

Cisco BSCI 3 0 Tuning OSPF Configurations To enable you to describe OSPF network types, operations, information flows, single area and multiarea routing Candidates for Cisco CCNP, CCDP, CCIP, and Cisco CCIE Routing and Switching and CCIE Communications and Services certifications; network administrators, technicians, and senior network support staff who are responsible for implementing and managing network environments  more...

CCNT Broadband Technologies v6 0 Part 2 This course covers ISDN and BISDN. X.25 and Frame Relay are also taught. This course also covers SS7 and Cell Relay. Candidates work in the data and telecommunications industries and are preparing for the Broadband Technologies module of the CCNT exam. Typical job roles include Telecommunications Technicians, Data/Internet/Telecommunications Professionals. Average computer literacy is desirable.  more...

CCNT Broadband Technologies v6 0 Part 3 This course teaches ATM and SMDS. It also covers DSL and wireless broadband and VPN technology including VPN security. Candidates work in the data and telecommunications industries and are preparing for the Broadband Technologies module of the CCNT exam. Typical job roles include Telecommunications Technicians, Data/Internet/Telecommunications Professionals. Average computer literacy is desirable.  more...

Using Your Dell Axim x50 The course will cover features, hardware, and software of the Dell Axim PDA. The course will also cover how to enter and search data in your PDA. In addition, the course will provide you with an overview of using the programs that are installed into a PDA and how to connect your Dell PDA to Infrared, Bluetooth Wireless Technology, Modem, Virtual Private Network (VPN), and Ethernet. The course is  more...

Network Types The first lesson in this module provides a more in depth discussion of LAN technologies. First it defines how the Data Link Layer is divided into the Media Access Control (MAC) and Logical Link Control (LLC) sublayers. The International Electrical and Electronic Engineera s (IEEE) specifications for Ethernet Token and FDDI are briefly reviewed. The rest of the lesson is dedicated to Ethernet  more...

VLANs in Switched Networks ...virtual local area networks more commonly known as VLANs which is an innovative technology that allows switches to logically segment networks. VLANs provide many important benefits such as security traffic and broadcast isolation administrative flexibility and network scalability. Lesson 1 provides an overview of VLAN technology available on both the Catalyst 1900 and 2950 series of switch  more...

Building Cisco Remote Access Networks Part 2 This is the second in a four-part curriculum that prepares the learner to take the Building Cisco Remote Access Networks (BCRAN) v2.0 exam. The course offers an overview of cable and DSL technology the configuration and troubleshooting of DSL Virtual Private Networks and the creation of IKE and IPSec security policies.  more...

Designing Cisco Network Service Architectures Part 3 This is the third in a five-part curriculum that prepares the learner to take the Designing Cisco Network Service Architectures (ARCH) v1.0 exam. The four main areas that are covered are: designing QoS designing IP multicast services and designing Virtual Private Networks. Case Studies support the instruction in each of these areas.  more...

Cisco Networking Technologies Introduction - Part 2 This course covers cabling LANS and WANs switching and TCP/IP. Virtual LANs and shared LAN technologies are also covered. It maps to Cisco Exam 640-821.  more...

CIW Server Administrator Part 1: Configuring This is the first course in a five part series that will teach students how to install and configure servers. This course will cover the common IT tasks and services, operating systems, installation strategies, and configuring systems such as Windows 2000 and Linux. Additionally, the students will learn about common Web servers, access methods and remote administration in IIS, and creating virtual  more...

Java 2: Introduction to Java 2 This course provides an introduction to the Java programming language. Topics covered include the history of Java main features of the language its differences from C++ the Java Virtual Machine and the Java Application Programming Interface. You will also learn the methodology for creating and executing Java programs and applets. An explanation of the tools provided by the SDK is included along  more...

Microsoft Exchange 2000 Server - Part 2: Configuring This course will teach students how to configure Exchange 2000 server once it has been installed. Even experienced Exchange 5.5 administrators will find a great deal of new material in this course as configuration details relating to Exchange 2000 Server's enhanced scalability is covered. The hands-on consequences of enhancements such as multiple data stores, improved clustering, and native  more...

Microsoft Exchange 2000 Infrastructure Design Part 2 This course will cover messaging connectivity, client connectivity, and public folder management. Developing a routing strategy for your corporate Exchange 2000 messaging system is a vital task when implementing a messaging solution. The new routing transport and architecture in Exchange 2000 Server means that several issues must be considered before deploying the messaging system. This course  more...

Cisco Building Scalable Networks Part 2 - OSPF This course covers the use, operation, configuration, and verification of Open Shortest Path First (OSPF) in a single area and multiple areas. In the case of OSPF in a single areas it covers, IP and Hierarchical Addressing, VLSM, Route summarization, Interdomain Routing, and Helper Addresses While in the case of OSPF in a multiple areas. It covers, creating multiple OSPF areas and OSPF operation  more...

Microsoft Windows 2000 Installation, Configuration, and Administration Part 7: Enterprise Networkin This is the seventh course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to install, configure, and troubleshoot network adapters and network protocols on a Windows 2000 server; install, configure, and  more...

Microsoft Windows 2000 - Designing a Network Infrastructure Part 3: WANs This is the third course in a four-part series of the Microsoft Windows 2000 Network - Designing a Network Infrastructure curriculum which prepares participants for Microsoft Exam 70-221. This course provides participants with an opportunity to learn how to design a Routing and Remote Access Service (RRAS) network, Remote Authentication Dial-In User Service (RADIUS) network, IP routing network and  more...

Microsoft Windows 2000 Implementing Security Part 5: RAS and Wireless In this course, participants learn about policies and protocols used for remote access and Virtual Private Networks (VPN). How to secure communication channels including wireless networks is covered. Participants also learn about troubleshooting and responding to security incidents.  more...

Microsoft Windows XP Administration Part 4: Remote and Mobile Computing This is the fourth course in a five part series in the Microsoft Windows XP Installation and Administration curriculum. It covers how to configure inbound and outbound connections and authentication protocols for Microsoft Windows XP Professional. It discusses how to configure and use Remote Desktop. Topics teaching how to configure and support Microsoft Windows XP Professional for mobile  more...

Microsoft Windows 2000 Network Management Pt 2: Resources and Web Services This is the second course in a five part series that teaches shared network resources, including shared printers and shared folders. The course covers how to publish resources, configure permissions, and configure disk quotas. This course also teaches about Internet Information Services (IIS) configuration, including virtual directories, virtual servers, and configuring authentication for Web  more...

Microsoft Windows 2000 Network Management Pt 4: Access and Administration This is the fourth course in a five part series that teaches Remote Access and Delegating Administrative Control. Topics covered include configuring and troubleshooting remote access and virtual private network (VPN) connections. configuring terminal services and implementing Network Address Translation (NAT) and Internet Connection Sharing are also covered. Finally, the course teaches User and  more...

C# Programming for MS .NET - Part 4: Inheritance and Aggregation This is the fourth course in a five part series that covers inheritance and aggregation within the Microsoft C# programming language. Users will learn how to use inheritance in C# to derive classes and to define virtual methods. This course will also teach how to make code accessible at the component or assembly level.  more...

Microsoft Windows 2000 Installation, Configuration, and Administration Part 7: Enterprise Networkin This is the seventh course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to install, configure, and troubleshoot network adapters and network protocols on a Windows 2000 server; install, configure, and  more...

Building an e-Commerce Business Case This course provides the learner with information which addresses the relationship between costs and benefits.  more...

C++ Programming - Part 3 This course is the third in a four-part series on C++ Programming, which is based on ANSI C++. This course will give students the skills and knowledge needed to better manage their C++ objects and classes. Students will learn how to handle references and dynamic memory allocation, as well as take advantage of polymorphism, overloading, and templates.  more...

C++ Foundation for Non-C Programmers - Part 2 This is the second part of a two-part series which is designed to teach non-C programmers the fundamentals of C++ programming. This series is based on ANSI C++ and is not environment or vendor-specific. This course introduces the skills needed to be able to begin to use C++'s Object-Oriented (OO) features. Students will learn how to create, use, and extend classes, as well as how to populate those  more...

A+ Certification Part 4 - Operating System Fundamentals This is the fourth course in a seven part series that presents students with both theoretical and practical instruction on the fundamentals of major Operating Systems. Students will learn the instruction on underlying DOS (command prompt functions) in Windows 9X and Windows 2000, and the functions and structure of Windows 9X and Windows 2000. Additionally, they will learn how to navigate through  more...

CIW Server Administrator Part 1: Configuring This is the first course in a five part series that will teach students how to install and configure servers. This course will cover the common IT tasks and services operating systems installation strategies and configuring systems such as Windows 2000 and Linux. Additionally the students will learn about common Web servers access methods and remote administration in IIS and creating virtual  more...

Microsoft Windows 2000 Network Management Pt 2: Resources and Web Services This is the second course in a five part series that teaches shared network resources including shared printers and shared folders. The course covers how to publish resources configure permissions and configure disk quotas. This course also teaches about Internet Information Services (IIS) configuration including virtual directories virtual servers and configuring authentication for Web sites.  more...

Microsoft Windows 2000 Network Management Pt 4: Access and Administration This is the fourth course in a five part series that teaches Remote Access and Delegating Administrative Control. Topics covered include configuring and troubleshooting remote access and virtual private network (VPN) connections. configuring terminal services and implementing Network Address Translation (NAT) and Internet Connection Sharing are also covered. Finally the course teaches User and  more...

C# Programming for MS .NET - Part 4: Inheritance and Aggregation This is the fourth course in a five part series that covers inheritance and aggregation within the Microsoft C# programming language. Users will learn how to use inheritance in C# to derive classes and to define virtual methods. This course will also teach how to make code accessible at the component or assembly level.  more...

Microsoft Windows 2000 Installation, Configuration, and Administration Part 7: Enterprise Networkin This is the seventh course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement administer and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course students will learn to install configure and troubleshoot network adapters and network protocols on a Windows 2000 server; install configure and  more...

Microsoft Windows 2000 Implementing Security Part 5: RAS and Wireless In this course participants learn about policies and protocols used for remote access and Virtual Private Networks (VPN). How to secure communication channels including wireless networks is covered. Participants also learn about troubleshooting and responding to security incidents.  more...

Virtual Teams: The Fundamentals In Virtual Teams: The Fundamentals participants will learn the opportunities and challenges associated with participating in a virtual team. In addition participants will learn the advantages and disadvantages of working in an alternative office the technologies used to communicate and make decisions in a virtual setting and the obstacles virtual teams must overcome for success.  more...

Virtual Teams: Communicating Effectively In Virtual Teams: Communicating Effectively in Virtual Teams participants will learn the importance of communication among virtual team members and how to communicate effectively in a virtual team setting. Participants will also learn how to overcome barriers to virtual team communication as well as what technological innovations facilitate communication among virtual team members.  more...

Virtual Teams: Participating in Virtual Meetings In Virtual Teams: Participating in Virtual Meetings participants will learn the four types of virtual team meetings and what to include in the agenda for a virtual team-orientation session. In addition participants will learn factors that influence a virtual meeting's effectiveness and four methods virtual teams use to make decisions.  more...

Ethernet Part 2: Ethernet Bridging and Switching This is the second course in a three part series that introduces Ethernet Bridging and Switching. Students will learn the fundamental concepts required to understand transparent bridging operation. This course also includes an in-depth look at the Spanning Tree Protocol. The Ethernet Switching portion of this course covers the fundamental concepts required to understand switching and its be