Online Voc eLearning Training
From Serebra Learning Corporation
Six Sigma and the Voice of the Customer
...e them what they really want. "Voice of the customer," or VOC, is a Six Sigma term that refers to customers' actual, as opposed to assumed, product and service needs and desires. This course, Six Sigma and the Voice of the Customer, is a guide to understanding VOC and Six Sigma's strategies for identifying customers and collecting customer data. In Lesson One, you'll learn about different
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From Automated Learning Corporation
Lead-Free Wave Soldering: Process - On-Line Training
...nce to tin-lead ?Reliability acceptance, cosmetics ?Flux, VOC, water-based, no-clean ?Machine set-up ?Fluxer ?Nitrogen, Solder pot changeover ?Pre-heat, contact time, range ?Dual-wave, board-warp, cooling ?Selective soldering ?Copper levels ?Dross, contamination ?Defects, indicators, process adjustments LearnTech? training incorporates interactive learning checks throughout the instructional
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