Online Wal-mart eLearning

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From 123-CBT Computer Based Training
Customer-Focused Management on-line e-learning cbt (computer based)cd rom ... / Organizational Excellence Sam Walton, founder of Wal-Mart, is reputed to have said, "There is only one boss the customer. And he can fire everybody in the company from the chairman on down simply by spending his money somewhere else." Effective quality management processes focus on the customer. In today's global marketplace, customers have more choices than ever before. To achieve  more...
From Serebra Learning Corporation
Customer Focused Management on-line e-learning cbt (computer based) ...Wal-Mart, is reputed to have said, "There is only one boss the customer. And he can fire everybody in the company from the chairman on down simply by spending his money somewhere else." Effective quality management processes focus on the customer. In today's global marketplace, customers have more choices than ever before. To achieve success, it is vital for enterprises to accurately identify  more...
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