Online Want eLearning - Training Resources

The Power of Animation: Learn Flash in Five Days This course is designed for first time Flash users who are interested in exploring the possibilities of animation. This course is designed for first time Flash users who are interested in exploring the possibilities of animation. Even if you do not consider yourself an artist, mastering Flash can help you create business presentations, product demonstrations, cartoons, and even video games!  more...

Typing Pal--The Best Online Typing Course ...ell as those with more keyboard experience. For those who want to keep track of their progress, Typing Pal offers to evaluate user-performance with simple and detailed statistics. The software applies these statistics to come up with specially designed exercises that will help users improve on their weak points. For a learning method that is both effective and fun, Typing Pal offers: ? 60  more...

Typing Pal--The Best Online Typing Course ...ell as those with more keyboard experience. For those who want to keep track of their progress, Typing Pal offers to evaluate user-performance with simple and detailed statistics. The software applies these statistics to come up with specially designed exercises that will help users improve on their weak points. For a learning method that is both effective and fun, Typing Pal offers: ? 60  more...

A Foolproof Method for Conduting a Job Search ... how to conduct a job search and seize the job you really want. It?s a jungle out there! Surviving in today?s tough job market is an upstream adventure-- whether you are just starting out, the victim of a layoff, or merely want to change careers. Traditional methods just don`t work any more. This is one of three possible modules that you can take as self-directed study. Each module is designed  more...

How to Interview Like a Professional ...o having a successful interview to get the job you really want. It?s a jungle out there! Surviving in today?s tough job market is an upstream adventure-- whether you are just starting out, the victim of a layoff, or want to change careers. Traditional methods just don`t work any more. The complete course can either be taken as a whole or as three modules. Each module is designed to be  more...

Getting the Job Offer You Want ...want. It?s a jungle out there! Surviving in today?s tough job market is an upstream adventure-- whether you are just starting out, the victim of a layoff, or merely want to change careers. Traditional methods just don`t work any more. The complete course can either be taken as a whole or as three modules. Each module is designed to be completed within 1 week or sooner. You will be given  more...

Learn How to Write the Kind of Cover Letter That Gets Results ...Letter That Gets Results? is designed for individuals who want to get a potential employer to take action and give your resume thoughtful consideration. Since no one can be expected to change their mind or take action if they are not predisposed to do so, this approach helps break down barriers that might otherwise preclude achieving a successful outcome. This course begins with the creation  more...

Manifesting 101 How to Get What You Want w o Goofing it Up First Achieving Life & Livelihood Potential w/Momentum  more...

Manifesting 102 How to Get What You Want w o Goofing it Up First Achieving Life & Livelihood Potential w/Momentum  more...

Manifesting 103 How to Get What You Want w o Goofing it Up First Achieving Life & Livelihood Potential w/Momentum  more...

Architecting Web Content (Master Class)-Self Directed ...for your content so that users can find exactly what they want, learn quickly, and act efficiently--buying, voting, learning, or entering a conversation with your team. You?ll learn how to structure your website so it is as effective for the user as possible. This course is aimed at non-programmers, but many programmers have found it a useful introduction to the idea of information  more...

Creating Popular Web Content (Master Class)-Self Directed ...easily. For each genre, then, we focus on what your users want, and what standard elements you need to write or edit, to respond. You?ll also learn how to tune your style for particular audiences. Some want extremely personal rants; others talk like Sergeant Friday, saying they just want the facts, M?am. As you adjust your tone for different groups, and different purposes, you became a more  more...

Introduction to Technical Writing for Industry ...technical communicator in the high-tech industry. If you want to become a technical writer, or if you have just become a technical writer and wonder what the job and the profession may involve, this course will introduce you to an exciting and rewarding career in technical communication. You?ll learn what tasks you will do, how your work fits into the organization?s process, and where the  more...

Influence Your Customer to Take Action and Buy ...lance of give and take. You give your customer what they want to know about your product or service can do for them, and then they `take` it from you in exchange for a price. Most often referred to as closing, you ask them to make a decision by suggesting they take action. According to the old school of selling, "getting action" is closing. But the word "closed" establishes an incorrect mind  more...

Learn Grammar the Easy Way (Part 1) Designed for people who want to improve their writing by brushing up on the basics of grammar  more...

Complete Course in Professional Medical Transcription using MIME method of instruction (Special Pricing Edition) Same great complete Professional Edition course but designed for the student who does not want to incur course material fees. Registration Fee waived.  more...

Flash MX Series ...termediate to advanced media designers and developers who want to learn the latest techniques for animating graphics and enhancing visual media with sound and music. Topics covered include: Drawing tools, design concepts, animation techniques, text and forms in animation, compound objects, scenes, timelines, layers, filters, and masks. One full course in this series is devoted to the  more...

Architecting Web Content (Master Class) ...for your content so that users can find exactly what they want, learn quickly, and act efficiently--buying, voting, learning, or entering a conversation with your team. You?ll learn how to structure your website so it is as effective for the user as possible. This course is aimed at non-programmers, but many programmers have found it a useful introduction to the idea of information  more...

Learn Grammar the Easy Way (Part 1) ...want to improve their writing by brushing up on the basics of grammar This course is designed for people who want to get a better feel for grammar so that they can strengthen their writing skills. Many times before a person has met you face-to-face, they?ve met you through your words. You may have sent in a cover letter and resume for a job. You may have written a memo recommending a new  more...

Creating Popular Web Content (Master Class) ...easily. For each genre, then, we focus on what your users want, and what standard elements you need to write or edit, to respond. You?ll also learn how to tune your style for particular audiences. Some want extremely personal rants; others talk like Sergeant Friday, saying they just want the facts, M?am. As you adjust your tone for different groups, and different purposes, you became a more  more...

Dealing with Customer Complaints ...want customers to complain so you can fix the problem. The challenge is to know the best way to resolve the situation. During this program, you'll learn why an organization should seek customer complaints, and learn appropriate customer service responses. You'll also learn a technique to help work through challenging customer service situations.The student will have access to this course for 1  more...

Writing User Guides ...want to focus on writing effective user (how-to) guides. Designed for people who want to enter the technical writing field, this course focuses on writing effective user (how-to) guides and gives an introduction to the job of a user guide writer. Whether writing for the users of a company?s computer system, for cashiers who need to know how to use a scanner, or for owners of a new appliance,  more...

What Inexperienced Homebuyers MUST Know Before They Buy a Home ...ht way, you have to start with a clear vision of what you want and how much you want to spend. Your ability to make a sound financial decision depends on whether you carefully consider each characteristic of a property in order to determine whether it is important to you or not? and at what cost. This course employs the Learning by Doing approach to education. That means that rather than  more...

Typing Pal--The Best Online Typing Course ...ell as those with more keyboard experience. For those who want to keep track of their progress, Typing Pal offers to evaluate user-performance with simple and detailed statistics. The software applies these statistics to come up with specially designed exercises that will help users improve on their weak points. For a learning method that is both effective and fun, Typing Pal offers: ? 60  more...

Turn Your Life Experience Into College Credit Did you know that your knowledge and life experience may be sufficient to earn you legitimate college credit from an Accredited U.S. College or University? Learn from a Life Experience and Adult Education Expert. This course will teach you how to earn College Credit for what know through a series of 6 dynamic lessons. 90 day access to course content. Work at your own pace. Earn College Credit For  more...

Understand Real Estate Finance: How to Work the Numbers on any Residential Deal--Self-Directed A Trump U Course- Real estate investing means a lot more than curb appeal: success is in the numbers. From researching income potential, to financing a purchase and examining how cash flow affects value, you`ll master the figures! Much more than textbook learning, this course connects you to experts and interactive activities--and instructs using real investment decisions as examples.Students may  more...

The Power of being Different ...ntrepreneurs, small business owners, as well as those who want to improve their personal leadership in day-to-day operations, this course provides guidelines toward a changed perception of how to achieve success. Coursework focuses on increasing the insight of course members in the importance of moving away from incrementalism (continuous innovation that guarantees safe but small successes),  more...

The Art of Professional Telephone Communication ... indicate buying style and presentation preferences. You want to know how to ?read? your customer with those key words. Your use of both incoming and outgoing voice mail affects the success you have with people returning calls. The telephone is a tool that casts a wide affect on the sales process from getting appointments, to further needs assessment, and even asking your customer to buy. Once  more...

So You Want to be a Technical Writer! A 6-week course will introduce you to technical writing as a career. This 6-week course will introduce you to technical writing as a career. You`ll gain an understanding of what technical writers do, where they work, the skills they need and the tools they use. You`ll learn about job trends and salaries. And you`ll have the opportunity to interact with technical communicators who will be happy to  more...

So You Want To Be A Medical Writer Skills and knowledge you will need to effectively write medically related materials. Medical writing is an exciting and ever-changing field that covers a wide range of areas in medicine, pharmaceuticals, and the biotech industry. Opportunities for medical writing exist at the professional research level, the consumer education level, newspapers, magazines, and everything in between. Most medical  more...

Significantly Increase the Value of Any Property--Instructor-Led A Trump U Course- Improving your property can do more than just pay for itself -- it can increase your resale value higher than you might imagine. But the wrong change is like throwing money away. This course shows how to get the biggest possible financial benefit from every dollar spent on property improvements. You`ll even learn to grow value by improving the neighborhood!Students may complete  more...

Senior Professional In Supply Management (SPSM ) Certification Program ...ost modern skills and achieve unprecedented results. They want you to save more money, achieve better operational performance, and reduce risk. So how can you acquire the most modern skills, achieve meaningful results, and convincingly prove your capabilities to today?s employers? There is an impressive purchasing certification that communicates that you are supremely qualified for achieving  more...

QuickBooks Pro 2005 ... easy to follow self-paced format. You determine when you want to learn and the instructor is always there to provide you the expert instruction you want. Learn, practice and assess your skills as you become an expert user of the World's most popular accounting software. Welcome to the QuickBooks Pro 2005 Training Series The QuickBooks Pro 2005 course will teach you how to efficiently set up  more...

QuickBooks Pro 2006 ... easy to follow self-paced format. You determine when you want to learn and the virtual video instructor is always there to provide you the expert instruction you want. Learn, practice and assess your skills as you become an expert user of the World`s most popular accounting software. For beginner or anyone with prior accounting experience. Welcome to the QuickBooks Pro 2006 Training Series  more...

Professional Bar Management Mastery Level Certification ... This course is a must for those who own a bar, those who want to enter the field of management or for bartenders who want to become an expert on the business. If you are serious about the bar business, this online course will expand your knowledge into areas of management that include inventory, profits, sales promotions, hiring and training employees, customer service and all staff issues.  more...

Negotiate to Win ... business is negotiation. It`s all about getting what you want, every time. The responsibility to learn how to negotiate is all yours. It`s not up to your boss or colleagues or spouse or customers. So get started!Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value,  more...

Negotiate Profitable Real Estate Deals--Instructor-Led A Trump U Course- More times than not, success in real estate begins -- or ends -- at the negotiating table. The secret to successful negotiation is careful preparation and communication. This course will teach you proven tactics and methods for all types of real estate negotiations and prepare you to leave the table with success assured. Students may complete this course within a reasonable  more...

Negotiate Profitable Real Estate Deals--Self-Directed A Trump U Course- More times than not, success in real estate begins -- or ends -- at the negotiating table. The secret to successful negotiation is careful preparation and communication. This course will teach you proven tactics and methods for all types of real estate negotiations and prepare you to leave the table with success assured.Students may complete this course within a reasonable period  more...

Maximize Profits by Managing Real Estate like an Entrepreneur--Instructor-Led A Trump U Course- Rental property owners can profit from what entrepreneurs know: success lies in examining all aspects of your business, looking for opportunities to reduce expenses and maximize income. In this exclusive course, TrumpU experts will show you how to position your property correctly for the target market, manage problem tenants, market your property, and more. Students may complete  more...

Learn Spanish On-line From Live Instructors! - "Beginning Spanish 1" ... a class is being offered. You sign up for the class you want and when there is a minimum number of students, the class will take place. The material taught will vary from class to class to cover topics of interest at different levels.Working without virtual classes If you are not interested in participating in our Virtual Classroom and just want to take the course using the online resources,  more...

Leadership Assessment Profile ...ssessment tells you if you are likely to achieve what you want, and points to the areas you need to work on to increase the likelihood of success.Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12  more...

Keep Them Coming Back: Customer Retention Strategies That Work--Instructor-Led A Trump U Course- Offering the right products and services often isn`t enough: smart marketing is the key to revenue growth. Take this course to find out how to do terrific, affordable marketing on your own. You will learn how to do the kind of marketing that will unlock your business`s potential. And you will start creating the kind of message that truly resonates with your customers.Students may  more...

Keep Them Coming Back: Customer Retention Strategies That Work--Self-Directed A Trump U Course- Offering the right products and services often isn`t enough: smart marketing is the key to revenue growth. Take this course to find out how to do terrific, affordable marketing on your own. You will learn how to do the kind of marketing that will unlock your business`s potential. And you will start creating the kind of message that truly resonates with your customers.Students may  more...

Learn How to Write Persuasive Web-Based Text ...specifically for content developers and practitioners who want to get the "target audience" to take action or shift their opinion or point of view. Since no one can be expected to change their mind or take action if they are not predisposed to do so, this practical approach helps break down barriers that might otherwise preclude achieving a successful outcome. Course access is given up to 90  more...

Introduction to K-12 Online Teaching The Intro to K-12 Online Teaching is a 10 contact-hour, one-week online course that is teacher-facilitated, which is a level of student-instructor interaction between a totally self-paced course and one that is instructor-led. It means you can go through the course at your own pace but an instructor is available to help whenever you need it along the way. Intro to K-12 Online Teaching is designed  more...

Introduction to Writing Speeches and Presentations ...write speeches and presentations Designed for people who want to develop skills in preparing speeches and presentations, this course covers the three basic types of speeches (Narrative, Informative, and Persuasive) and how to write them. Coursework focuses on the anatomy of a speech, the three basic types of speeches and the elements that go into making each one effective. Also, it touches on  more...

HTML Lessons in Web Page Design - 10 Week Facilitator Led Design your own website with our 10 week interactive course. HTML stands for HyperText Markup Language and is the language of web page design. If you have little or no experience with HTML, then this 10 week standard course with facilitator interaction is the one to take. With these lessons you will have your own web site up and running in no time! Learn to design internet web pages for your  more...

How To Make Money Writing For Newspapers Designed to help the beginner start earning money writing for newspapers. Individuals will learn how to pitch editors that will net their first sale. Whether they are looking to make money during their spare time or want to pursue freelancing full time. They?ll learn which department to address for the type of feature they want to write. And which departments are more likely to be receptive.  more...

How to Critically Evaluate Your Business Plan A Trump U Course- Thinking like an entrepreneur means making the most of your opportunities. To achieve your dreams, you must know how to examine your plans critically. And you must learn to set milestone goals that you can count on. With this course, you will develop the vision and analytic skills you need. Learn how to create the business plan that will change everything for you. Students may  more...

Getting More From Books: Intro to Literary Analysis This course makes reading more fun and more meaningful by teaching basic literary analysis. It`s easy to skim through a novel -- but getting involved in the book can teach you more about yourself, your world, and the human experience! Whether you like dense novels or "just for fun" fiction, this course will help you get more out of the books you read. All it takes is a curious mind. You`ll learn  more...

Find and Purchase Income Producing Properties--Instructor-Led A Trump U Course- To make big profits, every successful real estate investor has to find great deals. In this course, you will learn to identify residential properties that can earn you those big-time returns. And you will learn to increase those returns by combining your personal goals with in-depth market analysis.Students may complete this course within a reasonable period of time. Contact  more...

Find and Purchase Income Producing Properties--Self-Directed A Trump U Course- To make big profits, every successful real estate investor has to find great deals. In this course, you will learn to identify residential properties that can earn you those big-time returns. And you will learn to increase those returns by combining your personal goals with in-depth market analysis.Students may complete this course within a reasonable period of time. Contact  more...

Faculty Introduction to Online Teaching Introduction to Online Teaching is a two-week, self-paced online course designed to give you an understanding of developing and teaching online courses. ? This course is designed for faculty, although certainly the premises are the same for K-12 educators, as well.? Those wishing to earn a State Board Continuing Education Unit (SB-CEU) might prefer to enroll in the Intro to Online Teaching for  more...

Expert Certificate Course in Medical Billing ...want to learn all of the skills and knowledge needed to succeed in this medical-support field. When you begin working in the healthcare industry, you will be armed with all of the medical billing skills and confidence you need to do an outstanding job. This course also touches on the business acumen needed to market your new billing skills. This marketing knowledge will prove valuable when  more...

Entry and Exit Strategies for Savvy Real Estate Investors--Instructor-Led A Trump U Course- There`s more than one way to profit in real estate: in fact, there are three basic techniques: amortization, cash flow, and appreciation. This exclusive online course uses cutting edge interactive features to show the ins and outs of proven strategies: from fix-and-flips to condo conversion, from refinancing to trade-ups. Most important, you learn which fits your goals. Students  more...

Entry and Exit Strategies for Savvy Real Estate Investors--Self-Directed A Trump U Course- There`s more than one way to profit in real estate: in fact, there are three basic techniques: amortization, cash flow, and appreciation. This exclusive online course uses cutting edge interactive features to show the ins and outs of proven strategies: from fix-and-flips to condo conversion, from refinancing to trade-ups. Most important, you learn which fits your goals. Students  more...

Design a Winning Business Based on Your Idea--Instructor-Led A Trump U Course- A disciplined business plan turns dreamers into winners. To turn a concept into a golden success, you need a plan for financing, market research, marketing, operations and more. Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have  more...

Design a Winning Business Based on Your Idea--Self-Directed A Trump U Course- A disciplined business plan turns dreamers into winners. To turn a concept into a golden success, you need a plan for financing, market research, marketing, operations and more. Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have  more...

Comprehensive Medical Coding Training ...perfect. I have 25 charts left before completion." Pat "I want to say THANK YOU for always being so prompt in answering my questions. You have been very helpful and encouraging and I have enjoyed this course immensely. I have recommended it to several people already." Thanks, Jennifer Other excited students have great things to say about our program. "I never dreamed I would get this far and  more...

Complete Course in Professional Medical Transcription Using MIME Method of Instruction Professional Edition ...t training methods available today for those students who want to fast track their Medical Transcription career. Course work is presented in a modular format and focuses on medical transcription techniques. Other modules cover grammar, punctuation and spelling, and provide a structured insight into medical terminology and anatomy, as well as development of personal qualities like  more...

Comprehensive Medical Transcription Training Our MT Program is a complete and comprehensive online medical transcription course that takes 6 months to complete. All necessary materials needed to take this course are included with the exception of a medical dictionary (required for the course), including foot pedal and its software to operate it (to do the dictation). Please Print Out And Read This Information Carefully Our Medical  more...

Certificate in Technical Writing For Current Technical Writers ... who lack sufficient experience in the field or those who want to enhance existing careers in technical writing or move in a new direction within the corporate workplace. The Certificate in Technical Writing program is Instructor-Led, meaning you learn from highly qualified industry and tech writing university faculty. The Certificate for Current Technical Writers is specifically developed for  more...

Certificate in Technical Writing ... who lack sufficient experience in the field or those who want to enhance existing careers in technical writing or move in a new direction within the corporate workplace. The Certificate in Technical Writing (Basic Level) is Instructor-Led, meaning you learn from highly qualified industry and tech writing university faculty. The Certificate in Technical Writing (Basic Level) is specifically  more...

Building Self Confidence For Women Learn to free yourself from doubt and enjoy all life has to offer. Whether you feel shy, have fears giving presentations or lack the success you want in life it could be your self-confidence that needs a boost. With a belief in yourself and your abilities overcoming obstacles is enhanced. ?If you think you can you can, and if you think you can?t you can?t.? Highly recommend 1 to 2 online chats  more...

Build a Powerful Marketing Strategy--Instructor-Led ...ion: what?s the best target market, and what message do I want to communicate to that market? Once you learn how to think according to this rubric, running a successful business becomes a whole lot easier. This course will guide you through the process of making these decisions, allowing you to develop a marketing strategy that will help your business succeed. Feedback on your work will be  more...

Build a Powerful Marketing Strategy--Self-Directed ...ion: what?s the best target market, and what message do I want to communicate to that market? Once you learn how to think according to this rubric, running a successful business becomes a whole lot easier. This course will guide you through the process of making these decisions, allowing you to develop a marketing strategy that will help your business succeed. Enroll in this online course if  more...

Build a Powerful Branding Strategy--Instructor-Led ...ay, you will build a brand that supports exactly what you want your customers to think of when they hear your company name. After each assignment in this course, you will be able to compare your answers to those of an expert. Feedback on your work will be provided in the form of automated expert solutions. Enroll in this online course if you: Want your prospects to remember you in the  more...

Build a Powerful Branding Strategy--Self-Directed ...ay, you will build a brand that supports exactly what you want your customers to think of when they hear your company name. After each assignment in this course, you will be able to compare your answers to those of an expert. Feedback on your work will be provided in the form of automated expert solutions. Enroll in this online course if you: Want your prospects to remember you in the  more...

Bartending to the Max-Online ...ication" mean for a bartender? Though your employer might want you to be a "Certified Bartender" for insurance purposes and to assure that you have been trained, there is no legal requirement for "certification" in most states. This course offers you "Professional Certification" and, in order to assure that you are aware of your state's most up-to-date laws, we will also provide a phone number  more...

Basics of Business Math Series ...want to improve their basic math skills. It covers basic mathematical calculations commonly used in business settings. Courses cover computing fractions and decimals, the order of operations for combined computations, and solving equations and word problems. It includes the use of proportions, ratios, and percentages, and also provides instruction on the use of a calculator for business  more...

Bartending the Easy Way-Online ...ication" mean for a bartender? Though your employer might want you to be a "Certified Bartender" for insurance purposes and to assure that you have been trained, there is no legal requirement for "certification" in most states. This course offers you "Professional Certification" and, in order to assure that you are aware of your state's most up-to-date laws, we will also provide a phone number  more...

Authorware for Educators ...want to learn the basics of a multimedia authoring program in a short amount of time. Authorware can be used to create all kinds of interactive multimedia programs such as performance-support applications and educational games. The textbook for this course guides you step by step through the development of several Authorware projects. Each lesson in the textbook begins with an overview of its  more...

Adobe Photoshop 7 ...ionary new Adobe Photoshop 7 and give you the answers you want today. Learn Adobe PhotoShop 7 the fun and easy way. These 6 training levels allow you to work at your own pace, as you follow along with the tutorials. A nationally recognized professional demonstrates every step to help speed the learning process. By following along with a working professional, you will gain mastery of Photoshop 7  more...

Adobe Premiere 6.5 This self-paced CBT based training series will teach you intermediate through advanced techniques of Adobe Premiere 6.5 that you can apply to your work today. Welcome to Adobe Premiere 6.5 This self-paced CBT based training series will teach you intermediate through advanced techniques of Adobe Premiere 6.5 that you can apply to your work today. This program will take the guesswork out of the  more...

Adobe GoLive 6 ...e revolutionary new GoLive 6 and give you the answers you want today. Learn Adobe GoLive 6 the fun and easy way. These three training levels allow you to work at your own pace, as you follow along with the tutorials. A nationally recognized professional demonstrates every step to help speed the learning process. By following along with a working professional, you will gain mastery of GoLive 6  more...

Adobe Illustrator 10 ...ary new Adobe Illustrator 10 and give you the answers you want today. Learn Adobe Illustrator 10 the fun and easy way. These three training levels allow you to work at your own pace, as you follow along with the tutorials. A nationally recognized professional demonstrates every step to help speed the learning process. By following along with a working professional, you will gain mastery of  more...

Adobe InDesign 2 This computer-based training series will teach you intermediate through advanced techniques of Adobe InDesign 2 that you can apply to your work today. Welcome to Adobe InDesign 2 This computer-based training series will teach you intermediate through advanced techniques of Adobe InDesign 2 that you can apply to your work today. These self-paced training will take the guesswork out of the  more...

Adobe Pagemaker 7 ...ionary new Adobe PageMaker 7 and give you the answers you want today. Learn Adobe PageMaker 7 the fun and easy way. These online courses allow you to work at your own pace, as you follow along with the tutorials. A nationally recognized professional demonstrates every step to help speed the learning process. By following along with a working professional, you will gain mastery of PageMaker 7  more...

Adobe After Effects 5.5 This self-paced computer based training series will teach you intermediate through advanced techniques of After Effects 5.5 that you can apply to your work today. Welcome to Adobe After Effects 5.5 This self-paced computer based training series will teach you intermediate through advanced techniques of After Effects 5.5 that you can apply to your work today. This course will take the guesswork  more...

Accelerate your Business Growth--Instructor-Led A Trump U Course- Business is dynamic. If you`re not able to adapt and change your competitors will. Only the innovative survive. In this course, learn to grow your business with new products and services. Professor Don Sexton of Columbia University Business School will show you how -- with real-world examples and video tutorials. Students may complete this course within a reasonable period of  more...

Accelerate your Business Growth--Self-Directed A Trump U Course- Business is dynamic. If you`re not able to adapt and change your competitors will. Only the innovative survive. In this course, learn to grow your business with new products and services. Professor Don Sexton of Columbia University Business School will show you how -- with real-world examples and video tutorials.Students may complete this course within a reasonable period of  more...

5S TRAINING ...ssfully implement 5S within your own organization. If you want to improve your immediate work area ? and if you want to contribute to your organization?s success ? you will want to learn about 5S. Your 5S training is presented by Eric Whitley, he is a senior manufacturing consultant and trainer with Learning Point, Inc. He brings over twenty years of progressive manufacturing and operations  more...

Business Writing Basics ...want to say, but how do you say it? Do you even know the proper format to use for a memo, business letter, etc.? Writing is a part of everyday life, particularly in the work setting. This course will help you avoid common grammar and spelling blunders and outline ways you can make your writing more persuasive and professional. Once you`ve learned the simple guidelines for writing more  more...

How To Master Personal And Family ...re whole people who show up for work each day, people who want to be effective not just on the job, but in their personal lives as well. This bundle helps employees deal with some of the thorny issues facing people at various stages of their lives, whether taking responsibility for elderly loved ones or caring for children, coping with the loss of a loved one or choosing childcare, planning  more...

Interviewing Job Candidates ...ls and methods to help you prepare to get the results you want. You will learn how to define exactly what youa re looking for in a job candidate, and be given checklists and discussion guides for asking the right questions to get relevant answers. The course addresses the most common legal pitfalls and how to avoid them, as well as issues you should consider when evaluating a candidate.  more...

Get the Job You Want With A Resume That Sells Create a job-winning resume that sells your talents and skills!  more...

Java Programming with Java SE 6 0 Basic GUI Development in Java Course Overview To demonstrate how to build GUI applications using the Swing API Prerequisites: Knowledge of programming principles and experience in procedural programming or scripting languages, such as Visual Basic, C, or JavaScript; understanding of object-oriented languages, such as C++ or C#, is an advantage. Target Audience Programmers with an understanding of procedural programming  more...

Java Programming with Java SE 6 0 Java Applets Course Overview To demonstrate how to build applets and place them on web pages Prerequisites: Knowledge of programming principles and experience in procedural programming or scripting languages, such as Visual Basic, C, or JavaScript; understanding of object-oriented languages, such as C++ or C#, is an advantage. Target Audience Programmers with an understanding of procedural programming  more...

Delivering High-impact Sales Presentations ... when the curtain goes up on your sales presentation, you want an award-winning performance. In this course, you'll learn about the third major component of the strategic account sales (SAS) approach--presentation. First, you'll learn how to plan and develop a high-impact presentation. You'll then explore ways to successfully deliver the presentation to your client audience. And finally, you'll  more...

Delivering High-impact Territorial Account Sales TAS Presentations In this course, you'll learn about the third major component of the territorial account sales approach--presentation. Your presentation is the most important meeting you'll have with your client. This is when you show the decision makers that you have the right product and business fit for their needs. You've done a lot of hard work, so when you make your sales presentation, you want it to  more...

Introduction to IT Project Management ...want to increase your effectiveness as a leader in project management? Are you unsure of the key skills needed for managing an information technology (IT) project? As you proceed through this "Introduction to IT Project Management" course in the "Project Management for IT Professionals" series, you will gain valuable insight into project management with a special focus on managing IT projects.  more...

Telesales Communications ...nce Alexander Graham Bell said, "Mr. Watson, come here, I want you," to his assistant on March 10, 1876, the telephone has become the major person-to-person communications tool. It has taken a place of dominance in the sales industry. As a professional salesperson, it is vital that you have effective telesales techniques.As a communications medium, the telephone has a dampening effect on our  more...

Communication Skills to Fast-track Your Career When it comes to communication, are you a high-speed modem or two tin cans and a string? If you want to put your career on the fast track, you'll have to communicate with the best of them. In this course, you'll sharpen your listening skills and improve your written and oral communication skills as well. Finally, you'll put it all together to produce audience-pleasing presentations. Communicate  more...

Interpersonal Skills on the Fast Track You're not alone in the race, so you'd better learn how to work with others if you want to put your career on the fast track. You have to learn how to establish rapport in order to build and maintain a network of contacts. This network will help you to build effective teams to accomplish the career tasks ahead. And you must know how to lead these teams to ensure success and pull ahead of the pack  more...

Improving Your Image Lee Iacocca. Madeleine Albright. Colin Powell. Are these people who suffer from an image problem? Hardly. Do you think they were born projecting the strong, self-assured images they do? Probably not. Like other powerful leaders in business, government, and the military, they likely received training in how to project, how to impress, how to lead. A confident, positive self image is no less crucial  more...

Finding Your Life Balance You fill your life with many activities and it is difficult to get the balance between those activities right. But getting the balance right gives a tremendous payback. You feel fulfilled. You are in harmony with yourself and your world. Which is good for you, and also impacts positively on your family, friends, and co-workers. The first step towards a possible adjustment of your life balance is  more...

Techniques for Improved Time Management ...s important to establish goals. You need to know what you want to do, before you can decide how and when you are going to do it. You then need to establish deadlines. If these deadlines are unrealistically tight, your interest and commitment in the task may be undermined, or you may experience stress which can have a negative effect on your performance. Deadlines are important, but they have to  more...

Evaluating Brand Effectiveness ...icing packaging, to the perfect combination of media, you want everything to be right. Now the question is: Is it working? This course explores why you need measurement systems to examine your brand's effectiveness with consumers and to evaluate your brand equity.Where can you start? By learning everything you can about your target market's knowledge structures. Measuring knowledge structures  more...

Elements of Marketing Strategy ...want to develop a powerful, and well-documented marketing strategy in order to get your new product or service approved. This course is designed to give you a strong start in developing your marketing vision, direction, and ultimately a plan. You'll get an overview of the key factors encompassing the broad scope of strategic marketing. You'll be able to discuss cost structures and their  more...

Competitive Factors in Strategic Marketing You've got a great idea for a new product or service for your organization, or a major enhancement for an existing one. Now you've got to present the case to the decision-makers to go forward. What kinds of topics should you include in your strategic marketing plan? In this course you'll learn exactly what to consider as you develop and present your plan, including market data and competitor  more...

Problem Performance Prevention ...ectiveness of the worker. For established workers, if you want to avoid problem performance, it is essential for employees to see clearly what is expected of them. No employee can be criticized for problem performance when no one has explained to him or her the required standard of work. But telling workers what is expected of them is not the end of the story. Performance management is an  more...

Problem Performance Improvement ...nager and the problem performer in which the manager will want to advise the worker of the problem and then devise a plan for remedying the situation. Then the manager must introduce a system of monitoring performance to ensure that the planned for improvement has in fact taken place. But performance improvement also requires that the worker be given support to develop his or her skills,  more...

Mentoring Effectively ...colleague has approached you for guidance. Or perhaps you want to "fast track" a rising star into a particular leadership position. Whatever the case, before you sign on as a mentor you'll want to learn all you can about the process, from how mentoring benefits you and your career to how you can best assist your protege. "Mentoring Effectively" will help you get started on the right foot by  more...

Achieving Success the Help of a Mentor ...want to ask an expert in your field or organization to mentor you. Maybe a manager has offered to guide you up the organization ladder. Or perhaps you're participating in an organizationwide mentoring program. Whatever the case, you'll want to make the most of having a mentor in your corner. In "Achieving Success: the Help of a Mentor," you'll learn how a mentor can help you guide your own  more...

The Retail Industry Overview Version 2 Retail is one of the largest industries and one of the most visible to consumers. The retail industry includes businesses such as automobile dealers, retail gas stations, and department stores. Over the years, it has gone through various sales-channel shifts, from catalog sales to online selling. Yet, throughout these changes, the brick-and-mortar stores have remained strong. In today's retail  more...

Emotions Mindsets and Coaching .... But you need to remotivate and reinvigorate them if you want to get results from your coaching session. Your coachees' feelings may be dependent on their personality or emotions about the current situation they face. Are they feeling nervous, poorly motivated, or out of control? You need to read the signals correctly and respond accordingly to improve their mental states. Of course, your own  more...

Managing Delegation ...want to increase your effectiveness as a delegator? Are you unsure of how much control and feedback you need to implement when delegating tasks? Then this course will help you achieve those goals. As you proceed through this "Managing Delegation" course in the "Effective Delegation" series, you will gain valuable insight into several areas including change management, decision making, and  more...

Facilitative Tools and Formats Offering Options ... take a different approach to getting a problem resolved? Want to hold a meeting and no one's in the office? If any of these situations sound familiar, this course will provide you with some choices to meet your needs. In this course, you will explore alternatives to the standard one-facilitator group meeting or work session. You will examine the advantages and disadvantages of co-facilitating  more...

Facilitative Leadership ...as. It's best just to go along with whatever the majority wants, even if you can see some real problems down the road. No one will take responsibility for the results unless they're good, then everyone takes a share. If you've experienced any of these situations and want to make some changes, become a facilitative leader in your company. By utilizing facilitative techniques, you can change  more...

The Inbound Call Center Inbound call center managers of this century will face many of the same challenges that their counterparts faced in the 20th century. The emphasis will still be on the development and acquisition of cost-effective methods to provide customers with the service they demand. By ensuring that you have a good knowledge base of the inbound call center industry, you are establishing a sturdy framework  more...

Inbound Call Centers People Management ... company and its customers. As a call center manager, you want to hire agents with special customer service "genes." Good call center agents do a better job on the telephone, are happier with their work, and genuinely enjoy helping customers. This course will help you staff your call center with the right people for the job. You'll learn how to select the best candidates, accommodate agent  more...

ITIL Configuration and Release Management Organizations make substantial investments in their information technology infrastructures. That investment pays off only if the organization uses its information resources to increase productivity. Information technology planners and managers must understand how the components of the IT infrastructure interact if they want to eliminate waste and improve service to the users of the system. The  more...

Identifying Your Customers Expectations ...is course, you'll be shown what characteristics customers want to see demonstrated, what external influences generate customers' expectations, and how your company's ability to fulfill expectations at various levels impacts on customer satisfaction. Too often, the service that customers receive is based more on the needs of the company than the wants of the customer. For example, customer  more...

Bridge the Expectations Gap ...ibes the common causes of the gaps between what customers want, and what they receive from your company. Perhaps policies that impact on customer service are set without input from either the customers themselves, or the frontline employees who are the best qualified to know what customers want. Maybe your company's advertising is making promises that your employees can't keep, no matter how  more...

Discovering What Your Customers Want The data are in, and there's no doubt about it: The return on customer loyalty goes directly to your company's bottom line. Too often, however, organizations seeking to improve customer satisfaction and loyalty begin with a survey. To build a successful customer satisfaction system, you have to begin with the basics.When customer satisfaction programs begin with a survey, and not a plan, the  more...

Writing a Business Case ..., many of us would tend to choose the latter. Whether you want to invest in product development or reinvent your business processes with new marketing channels, it is now more important than ever to have a business case that is carefully planned, written, and presented, especially when you consider that corporate investments are being subjected to increased scrutiny. Writing a good business  more...

How to Work with Arrogant and Duplicitous People In certain settings, jesters and gossips can be quite entertaining. However, at the office or on a regular basis, they are not amusing. In fact, their habits can be quite destructive. If you've had it "up to here" with someone who has a head the size of a compact car, or if you're tired of being told the latest malicious gossip by someone else, you'll want to take this course. After you've learned  more...

Essentials of External Consulting You may already have a reputation as something of an area specialist or problem solver. You may have a number of years of general management experience, or you may have recently acquired a management qualification. Perhaps you've now been asked to deploy your knowledge in an external consulting role.What do external consultants really do? Although they may work in a variety of disciplines, clearly  more...

A Workable Solution for Internal Clients One of the many challenges of working as an internal consultant is that of "making things happen." But making decisions isn't always easy. There are so many options and you may encounter resistance to changes you propose during internal consulting assignments. How should you deal with this? And how can you be so sure that working practices won't simply revert back once you're "off the scene?" You  more...

Crafting Deals ...tunities for yourself? Think of something that you really wanted in the past. It could be anything--a promotion at your workplace, a new car, or maybe winning an argument. Recall the situation. How did you approach it? Were you confident about winning? Was the outcome what you wanted? So often, situations don't turn out in the desired way. In this course, you will explore ways to gain clarity  more...

Connecting and Communicating ...ay. Basically, negotiation is a means of getting what you want from others. Unfortunately, other people don't always respond in the way that you want them to and your desires may go unfulfilled. Have you ever found yourself in this situation, wondering what went wrong, why your appeal fell by the wayside? Dale Carnegie understood the complexity of human interaction when he said, "When dealing  more...

The Process of Negotiation "Let us never fear to negotiate. But let us never negotiate out of fear." What do you think John F. Kennedy was thinking about when he spoke these words? Have you ever felt fearful while negotiating? Negotiating is unavoidable. It is a natural part of life, like the emotion of fear. Understanding that fear is a form of stress can help explain why it can crop up during the negotiation process if  more...

The Dynamics of Interacting ...uccess? Think of a time when you got the results that you wanted. Can you also recall the quality of your interaction in that particular situation? How might your results be connected to success? This course is about developing your ability to dynamically interact with others. You will examine types of negotiating styles and strategies and ways to best apply that knowledge in communicating what  more...

Mastering Negotiation "Knowledge is a treasure, but practice is the key to it." This quote by Thomas Fuller captures one of the guiding philosophies of master negotiating--the desire to constantly hone negotiation skills. Discovering your negotiation power is the first step. Unleashing your negotiating power is the second step; however, you can't stop there. You need more than gumption and gusto to become a master  more...

Managing Your Anger ...want to let everyone know it. But, is this really a good idea? What will your co-workers or your supervisor think of your outburst? Is there something that you could do to control your anger? This course will help you manage your anger so that you will be less angry and will be able to channel your energy into more constructive activities. You will learn the three stages of managing your anger  more...

Effective Relationships with Business Partners ...want to extend your base of business resources: Expand your company, acquire another company, or partner with a complimentary company. In many instances, partnering is the most advantageous choice. Creating an alliance confers the same kind of benefits as an acquisition--but with fewer risks and better definition. The key to creating a successful partnership lies in the ways in which you define  more...

The Mechanics of Communicating Effectively .... This course explains how to develop a voice that people want to listen to, and gives some valuable remedies to use to make your speaking voice the best it can be. Similarly, good listening involves more than just hearing what is being said. To be an accomplished listener you must be prepared to become actively involved in the process, demonstrating your willingness to truly understand what  more...

Workplace Communication Skills ...are unwilling to say exactly what they mean, or what they want. They also occur when there is a reluctance or an inability to get clarification of another person's intent. These situations can be avoided by using certain communication techniques to establish intent, both other people's intent, and your own. This course covers the three prime strategies that will enable you to do this. By  more...

Communicating for Results ...as a member or as a leader of a project team. Whether you want help with a particular task, or need someone else to undertake the task on your behalf, this course will show you how to approach those capable of giving you what you need. Secondly, this course will outline the communication required to maintain customer relationships during sensitive situations, such as when customers make a  more...

Crisp Composition ...you think the recipients--your readers--hope for? Do they want to plow through long-winded documents that never get to the point? Do they want to waste time puzzling out what your convoluted sentences mean? Do they want to send back numerous requests for clarification? Do they want to pull out an unabridged dictionary just to understand your document?Of course not.Your readers hope that you  more...

Assertiveness from Inside to Outside ...se to develop a more assertive professional style? Do you want to learn about strategies that can help you interact assertively with others in the workplace? Now is a good time to enhance your professional assertiveness skills if you answered "yes" to any of these questions. This course will guide you as you move into a more decisive, more effective professional style. You'll learn about  more...

Enhancing Listening Skills Have you ever been taken by surprise by an unexpected deadline? Have you ever left a meeting unsure about what was decided? Have you ever asked a supervisor for advice, only to later forget what your supervisor told you? You can avoid problems like these by using effective listening skills. Effective listening helps you to know what's going on in your organization, get cooperation from your  more...

Communicating to Get Results ...want something done, you have to either do it yourself or see to it that someone else does it. As adept as you may be at multi-tasking, there will be times when you'll need a colleague's help or buy-in to perform a task. But how can you effectively achieve results without any formal authority within the organization? Communication is the answer. Through the effective use of the various forms of  more...

Initiating and Planning a Project Initiating and Planning are crucial phases in developing and executing any successful project. Companies that are embarking on a new project initiative must assign people to gather facts and decide what exactly they want to produce and how they are going to produce it. This course examines which factors should weigh in during the project selection process and how to effectively plan a project from  more...

Effective Team-building Strategies ...want to win. Specifically, each team member must place the team's goals ahead of his own goals so that the team may be victorious. Team motivation can come from a variety of sources, the most usual of which is the team leader. But what if your team leader doesn't have the necessary leadership skills? Or what if she does, but she applies them ineffectively? In this course, you'll learn tools,  more...

The Individual s Role in a Team ...d themselves and their personal desires and goals. If you want to be an effective team member, your challenge is to put the team first--which means maximizing your contributions to help the team accomplish its purpose. In this course, you'll learn strategies and techniques to help you become an effective and valued member of your team. First you'll explore ways for adopting a positive approach  more...

Six Sigma Listening to the Voice of the Customer ... the best way to gauge what its customers really need and want. In "Six Sigma: Listening to the Voice of the Customer," Six Sigma Green Belts and team members learn that best way. The course consists of two lessons: "Understanding Customer Requirements," and "Defining Customer Requirements." In lesson one, you'll discover methods for specifically identifying your customers--that means all your  more...

Six Sigma and the Voice of the Customer ...eed the voice of customers and give them what they really want. "Voice of the customer," or VOC, is a Six Sigma?? term that refers to customers' actual, as opposed to assumed, product and service needs and desires. This course, Six Sigma and the Voice of the Customer, is a guide to understanding VOC and Six Sigma's strategies for identifying customers and collecting customer data. In Lesson  more...

Defining and Mapping the Six Sigma Process ...e tools. They show--on one page--where you are, where you want to go, the best way to get there, and endless alternate routes. Without maps, we would be left to wander unknown paths to uncertain destinations, encountering untold pitfalls along the way. Maps are also important tools in guiding Six Sigma?? teams in the quest for process improvement; it is impossible to improve a process that you  more...

Process Analysis and Documentation ... without first knowing where you are, assessing where you want to be, and then planning how to get there, while measuring progress toward the goal all along the way. In the words of an old adage, what gets measured, gets done.In this course, you will learn about the steps in the Measure phase. Then you will learn key principles of measurement; learn how to identify key process input variables  more...

Interviewing Effectively ... Interviews are time consuming, and although you will not want to skimp on them, you have to use the available time as efficiently as possible. This course shows you how to screen and manage the interview time efficiently. You have to be confident about the methods that are used by whoever conducts interviews in your organization. This course will show you how to create methods that are  more...

Becoming a Manager Leading and Communicating ...want decisive leadership from their managers. Organizations, too, need their managers to be clear about their objectives, and how their teams can achieve them. As a new manager, it is important that you understand that leadership is about giving direction, but it is also crucial that you realize that it also involves trusting and empowering your staff. You will undoubtedly have been very good  more...

International Finance Perhaps you have wondered how one can successfully navigate the maze of options and opportunities offered by the international financial markets. Are there ways to maximize profits while effectively minimizing risk when it comes to dealing on the global level? This course will demonstrate why you would want to transform your purely domestic firm into a multinational corporation; how you decide  more...

Leading Change from the Front Line ...wanted something at work to change, but no one ever addressed the issue, so you just put up with it? Maybe you didn't bring it up because you thought you were the only person who didn't like it. Maybe you didn't want to make a fool of yourself by making it an issue. Or maybe you thought your boss would be irritated if you mentioned it. If any of this sounds familiar, this course is designed to  more...

Putting Knowledge to Work Can you imagine a successful company investing in a powerful machine and then just letting it sit in the warehouse? Knowledge, like a machine, must be used to create something positive for your company. If not, it's wasted. Unlike a machine, the beauty of knowledge is that it can be used, leveraged, and applied without diminishing. The key is to find the knowledge in your company, share it, and  more...

Being a Knowledge Activist You. You're the one it starts with or the one who helps it to succeed. Knowledge management can never flourish in a company without people like you--the activists. You know your company, the people, and the potential. And one more thing. You care. You want your company to succeed and your cohorts to have a creative, successful environment within which to work. That's why you've chosen to learn  more...

Communicating with Power and Confidence ...want to be an effective and powerful communicator? Do you want to take charge, welcome responsibility and view challenge as an opportunity? In today's workplace, when administrative support professionals talk, supervisors listen. They have been empowered and given many managerial responsibilities. They can now work alongside rather than as subordinates to their managers. They no longer only  more...

EnjoySAP Features Functions ...ns aims to provide all the employees of your company, who want to learn more about the new interface Enjoy SAP with an overview of it's handling, features and functions. Having been given the background to the development of the EnjoySAP interface and its new features, the trainee will learn how to access the 4.6 System and to use the different EnjoySAP menus. The learner will also be shown how  more...

Java Exceptions Assertations ...ses to handle exceptions. Audience: Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam. Deployment: Self-Study Accreditation CEU credits: 0.10 CEUs Language Options: US English Total Learning Time: 1.5 hours Objectives: Unit 1: Introducing Exceptions and  more...

Java Exceptions Assertations ...ses to handle exceptions. Audience: Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam. Deployment: Self-Study Accreditation CEU credits: 0.10 CEUs Language Options: US English Total Learning Time: 1.5 hours Objectives: Unit 1: Introducing Exceptions and  more...

Advanced OOP Java Concepts ...a nonstatic member class. Audience: Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam. Deployment: Self-Study Accreditation CEU credits: 0.20 CEUs Language Options: US English Total Learning Time: 2.5 hours Objectives: Unit 1: Object Lifetime Identify key  more...

Advanced OOP Java Concepts ...a nonstatic member class. Audience: Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam. Deployment: Self-Study Accreditation CEU credits: 0.20 CEUs Language Options: US English Total Learning Time: 2.5 hours Objectives: Unit 1: Object Lifetime Identify key  more...

Intro to Object-Oriented Programming with Java ...ifiers supported by Java. Audience: Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4.5 hours Objectives: Unit 1: Classes, Objects, and Arrays  more...

Intro to Object-Oriented Programming with Java ...ifiers supported by Java. Audience: Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4.5 hours Objectives: Unit 1: Classes, Objects, and Arrays  more...

Java Operations Flow Control ...ses the switch statement. Audience: Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam. Deployment: Self-Study Accreditation CEU credits: 0.30 CEUs Language Options: US English Total Learning Time: 3.5 hours Objectives: Unit 1: Data Type Conversion and  more...

Java Operations Flow Control ...ses the switch statement. Audience: Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam. Deployment: Self-Study Accreditation CEU credits: 0.30 CEUs Language Options: US English Total Learning Time: 3.5 hours Objectives: Unit 1: Data Type Conversion and  more...

Java Concepts ... the character data type. Audience: Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam. Deployment: Self-Study Accreditation CEU credits: 0.60 CEUs Language Options: US English Total Learning Time: 2.5 hours Objectives: Unit 1: Java Platform Concepts  more...

Java Concepts ... the character data type. Audience: Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam. Deployment: Self-Study Accreditation CEU credits: 0.60 CEUs Language Options: US English Total Learning Time: 2.5 hours Objectives: Unit 1: Java Platform Concepts  more...

Windows 2000 Designing a Directory Server--Part 2 Domain Struct Site Topology ...ence for this series of courses is the general public who want to use a personal computer competently. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Designing a Domain Strategy Duration: 2 - 3 Hour(s) Identify the characteristics of an organization that determine the domain design. Identify factors to be considered when designing the initial Active Directory  more...

Windows 2000 Designing a Directory Server--Part 2 Domain Struct Site Topology ...ence for this series of courses is the general public who want to use a personal computer competently. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Designing a Domain Strategy Duration: 2 - 3 Hour(s) Identify the characteristics of an organization that determine the domain design. Identify factors to be considered when designing the initial Active Directory  more...

Sales Skills The Fundamentals ...s for speaking with clients. Audience Individuals who want to learn how to establish themselves in the field of sales. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour)  more...

Sales Skills Prospecting Addressing Needs ...s for speaking with clients. Audience Individuals who want to learn how to build a sales network and establish a good relationship with clients in order to meet their needs. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1:  more...

Sales Skills Overcoming Obstacles ...ls to respond to objections. Audience Individuals who want to learn how to deliver a sales presentation in an effective manner and overcome clients' objections. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Background  more...

Sales Skills Gaining Customer Commitment ... five stages of negotiation. Audience Individuals who want to learn how to build relationships with customers and gain their commitment during a sales interaction. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Background  more...

Sales Skills Developing a Winning Strategy ...solving a client's problems. Audience Individuals who want to learn how to use various sales strategies to improve their sales approaches. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour)  more...

Sales Skills Effectively Closing a Sale ...e common closing techniques. Audience Individuals who want to learn appropriate approaches to closing sales. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) List the  more...

Sales Management Building a Championship Sales Team ...nagers, sales team leaders, or current sales managers who want to improve their management skills. This series is also recommended for marketing managers who participate in sales development programs. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours  more...

Essentials of Business Law Employment Law .... Audience Managers, supervisors, or team leaders who want to gain a basic knowledge of Business Law and how to apply it in a working business environment. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Agency Laws (0.5 - 1  more...

Sales Management Leading a Sales Team ...nagers, sales team leaders, or current sales managers who want to improve their management skills. This series is also recommended for marketing managers who participate in sales development programs. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours  more...

Sales Management Motivating Sales Teams to Win ...nagers, sales team leaders, or current sales managers who want to improve their management skills. This series is also recommended for marketing managers who participate in sales development programs. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours  more...

Essentials of Business Law The Legal Environment .... Audience Managers, supervisors, or team leaders who want to gain a basic knowledge of Business Law and how to apply it in a working business environment. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Business Law (0.5 - 1  more...

Strategic Management Establishing Strategic Focus ...king process. Audience Managers and team leaders that want to understand and apply strategic management concepts. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Purpose of Strategic Management (0.5 - 1 hour)  more...

Managing Business Risk Risk Assessment Control ...sks of opening a new manufacturing plant. Icon executives want you to identify the risks involved and how they would apply to the new project. Through your discussion with Laura, you will gain a greater understanding of risk sources and categorizing risks. Unit 2: Risk Evaluation and Control (0.5 - 1 hour) Identify the characteristics of hazards.  more...

Principles of Marketing Fundamentals of Marketing ...ss. Audience Managers, supervisors, and employees who want to learn basic marketing principles in order to influence the marketing goals of their organization. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Marketing Language  more...

Networking Technologies Series TCP IP Concepts Architecture ... software developers, and technical support personnel who want to learn about and use TCP/IP. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: TCP/IP Overview Duration: 2 - 3 Hour(s) Identify the features of TCP/IP. Identify the advantages of using connection-oriented over connectionless communication. Match the TCP/IP application services with their uses.  more...

Networking Technologies Series TCP IP Protocols ... software developers, and technical support personnel who want to learn about and use TCP/IP. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Internet Protocols (IP) Duration: 1 - 2 Hour(s) Identify the features of the IP. Match the various fields in the IP datagram header layout with their features. Sequence the steps in a IP datagram's passage on the network.  more...

Networking Technologies Series TCP IP Internetwork Mgt ... software developers, and technical support personnel who want to learn about and use TCP/IP. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Internet Duration: 1.5 - 2 Hour(s) Identify the features of an e-mail application. Identify the steps in the transmission of an e-mail. Identify the benefits of relaying mail. Sequence the command and responses between  more...

Windows 2000 Professional User Fundamentals ...ed A udience This course is intended for users who want to learn the most-used facilities of Windows 2000 Professional. Participants should have completed Introduction to PCs and Application Software (Course 12994) or have equivalent knowledge. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Windows 2000 Desktop Duration: 1.5 - 2 Hour(s) Identify the  more...

Windows 2000 Professional Advanced User ...ed A udience This course is intended for users who want to learn the advanced features of Windows 2000 Professional. Participants should have completed Introduction to PCs and Application Software (Course 12994) and Microsoft Windows 2000 Professional User Fundamentals (Course 72006) or have equivalent knowledge. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1:  more...

A 2003 Hardware Part 1 Devices System Components ...ources. Audience This is an entry-level audience that want to pass the A+ Core Hardware (2003) Examination or that have a strong interest in PC hardware. Participants come from a broad spectrum of experience. Typical job roles may include IT professional or PC service technician. Basic skills acquired in the early stages of on-the-job training as a service technician are a pre-requisite of  more...

Complete A 2003 Curriculum ...ope. Audience This is an entry-level audience that want to pass the A+ Core Hardware (2003) Examination or that have a strong interest in PC hardware. Participants come from a broad spectrum of experience. Typical job roles may include IT professional or PC service technician. Basic skills acquired in the early stages of on-the-job training as a service technician are a pre-requisite of  more...

International Business Essentials The Global Business Environment .... Audience: Managers, supervisors, and employees who want to learn in detail about the global business environment and how that impacts his or her business activities and goals. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs HRCI credits: 3 Hours Language Options: US English Total Learning Time: 2 to 4 hours  more...

International Business Essentials Succeeding as a Global Manager ...ging cross-cultural conflict. Audience: Managers who want to learn the qualities needed for successful international motivation, problem solving, and general management. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs HRCI credits: 3 Hours Language Options: US English Total Learning Time: 2 to 4 hours Objectives:  more...

International Business Essentials Conducting Business in Europe ...reat Britain. Audience: Managers and supervisors who want to learn specific business protocol for Germany, France, and great Britain. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs HRCI credits: 3 Hours Language Options: US English Total Learning Time: 2 to 4 hours Objectives: Unit 1: Germany (0.5 - 2 hour)  more...

Red Hat Linux Part 1 User Fundamentals ...second group will have some Linux or Unix experience, but want to learn about Linux or the basics of System and Network Administration. Learners who start the curriculum with the first user fundamentals course will have experience of other O/S, but assume that they are completely Linux inexperienced. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Introduction to Linux  more...

Red Hat Linux Part 2 Advanced Topics for Users ...second group will have some Linux or Unix experience, but want to learn about Linux or the basics of System and Network Administration. Learners who start the curriculum with the first user fundamentals course will have experience of other O/S, but assume that they are completely Linux inexperienced. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Linux Shell Environment  more...

Oracle SQL for End Users--Part 1 ...gement systems. This course is designed for end users who want to learn how to write SQL SELECT statements to retrieve data from a database. This course identifies relational database properties, introduces the Oracle server, and indicates how SQL and SQL*Plus are used in the Oracle product set. In this course, the learner creates basic SQL SELECT statements and customizes these queries to  more...

Java Key Packages Collections ...ns of the List interface. Audience: Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4.5 hours Objectives: Unit 1: java.lang Package Identify  more...

Java Key Packages Collections ...ns of the List interface. Audience: Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4.5 hours Objectives: Unit 1: java.lang Package Identify  more...

Java Threads ...tending the Thread class. Audience: Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam. Deployment: Self-Study Accreditation CEU credits: 0.20 CEUs Language Options: US English Total Learning Time: 2.5 hours Objectives: Unit 1: Creating Java Threads  more...

Java Threads ...tending the Thread class. Audience: Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam. Deployment: Self-Study Accreditation CEU credits: 0.20 CEUs Language Options: US English Total Learning Time: 2.5 hours Objectives: Unit 1: Creating Java Threads  more...

Self Development Motivating Yourself to Perform ...ation for unrewarding tasks. Audience Individuals who want to learn how to apply concepts that will enable them to motivate themselves to perform at a high level. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Background  more...

Outlook XP Expert User ...tion options. • Specify the security zone that you want Outlook to apply to messages. • Obtain a digital certificate. • Add a digital signature to a message. • Swap digital certificates with another user. • Send an encrypted message to a recipient. • Create a personal address book with entries. • Create a personal distribution list with entries.  more...

Self Development Increasing Your Assertiveness ...rtiveness using six actions. Audience Individuals who want to learn to increase their assertiveness in their daily interactions. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour)  more...

Self Development Positively Influencing Others ...mpower another person. Audience Professionals who are want to learn how to use techniques to positively influence others. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Influencing with Nonverbal Communication (0.5 - 1 hour)  more...

Self Development Developing Rapport Through Communication ...or, and support materials. Audience Professionals who want to develop their communication skills a learn how to develop rapport in the workplace. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Developing Communication  more...

Career Development Developing a Career Strategy ...lanning a career strategy. Audience Professionals who want to develop career goals and strategies to be successful. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Defining Career Aspirations (0.5 - 1 hour)  more...

Career Development Professional Networking ...outside your organization. Audience Professionals who want to develop their careers by improving their networking skills. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Networking to Advance in Your Career (0.5 - 1 hour)  more...

EnjoySAP What s New in Release 4 6 ...,6 aims to provide all the employees of your company, who want to learn more about the new interface Enjoy SAP with an overview of it's handling, features and functions. The trainee will learn about the new features and functions of this release using a number of examples taken from the R/3 Basis system and cross-application components as well as see the most important details of the new  more...

Business Travel Safety Forming a Corporate Travel Safety Program In "Business Travel Safety: Forming a Corporate Travel Safety Program," you will learn how to facilitate safe and efficient travel for employees. You will learn best practices for developing a corporate travel safety program, how to choose the best travel agency for your organization, and why it is important to prepare for emergencies before traveling. Learn To  more...

A 2003 Part 2 Install Troubleshooting ... types. Audience This is an entry-level audience that want to pass the A+ Core Hardware (2003) Examination or that have a strong interest in PC hardware. Participants come from a broad spectrum of experience. Typical job roles may include IT professional or PC service technician. Basic skills acquired in the early stages of on-the-job training as a service technician are a pre-requisite of  more...

A 2003 Part 3 Printers Networks Protocols ...t (AP). Audience This is an entry-level audience that want to pass the A+ Core Hardware (2003) Examination or that have a strong interest in PC hardware. Participants come from a broad spectrum of experience. Typical job roles may include IT professional or PC service technician. Basic skills acquired in the early stages of on-the-job training as a service technician are a pre-requisite of  more...

SAP Web Application Server Development The course Web Application Server Development provides an overview of the architecture of the SAP Web AS and explains the differences between the SAP Web Application Server and the SAP Internet Transaction Server (ITS). Furthermore, the user will be introduced to the concept on which the programming model of the Web Application Server is based. Learn To: o SAP WebAS: Architecture. o  more...

Organizational Skills Managing Information ...g communications. Audience Managers and employees who want to learn to manage their incoming and outgoing information. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour)  more...

Organizational Skills Time Management ...Audience This course is for managers and employees who want to improve their management skills. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Understand the  more...

Stress Management Fundamentals for Managers ...: The target audience for this course is managers who want to improve their stress management skills to enhance organizational effectiveness. It is recommended that individuals take the first course in the series or have equivalent knowledge. Deployment: Self-Study Accreditation NASBA credits: 2 CPE CEU credits: 0.20 CEUs HRCI credits: 1 Hour Language Options: US  more...

Stress Management Fundamentals for Employees ... The target audience for this course is individuals who want to improve their understanding of the causes and impact of stress, and learn ways to manage stress effectively. There are no prerequisites required for this course. Deployment: Self-Study Accreditation NASBA credits: 2 CPE CEU credits: 0.20 CEUs HRCI credits: 1 Hour Language Options: US English Total  more...

Creativity Innovation Thinking Creatively ...Audience This course is for managers and employees who want to improve their creative thinking. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Understand the nature  more...

Creativity Innovation Fostering a Ceative Environment ...dience This program is for managers or supervisors who want to learn how to foster a creative environment and stimulate creativity in their employees. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 to 4 hours Objectives Unit 1: Employing Creative Individuals  more...

Creativity Innovation Promoting Team Creativity ...ience This program is for managers or team leaders who want to learn how to develop creative teams and conduct creative team sessions. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Organizing Creative Teams (0.5 - 1 hour)  more...

CompTIA Linux 2004 Installation .... Audience: The audience includes Professionals who want to certify their technical knowledge in basic installation, operation and troubleshooting for Linux operating systems. Deployment: Self-Study Accreditation: CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Planning the Installation (2 hours)  more...

Visual Basic NET-Web Based Development Curriculum ... Web developers and Microsoft Visual Basic developers who want to learn Visual Studio .NET and ASP.NET. Beginner Web developers have minimal experience with programming. However, they know the basic constructs of programming, such as loops and conditional statements. Participants in this course possibly work on a team in a medium or large development environment that uses Microsoft Visual  more...

Visual Basic NET-Web Based Development Curriculum ... Web developers and Microsoft Visual Basic developers who want to learn Visual Studio .NET and ASP.NET. Beginner Web developers have minimal experience with programming. However, they know the basic constructs of programming, such as loops and conditional statements. Participants in this course possibly work on a team in a medium or large development environment that uses Microsoft Visual  more...

Visual Basic NET-Web Based Development Part 1 ... Web developers and Microsoft Visual Basic developers who want to learn Visual Studio .NET and ASP.NET. Beginner Web developers have minimal experience with programming. However, they know the basic constructs of programming, such as loops and conditional statements. Participants in this course possibly work on a team in a medium or large development environment that uses Microsoft Visual  more...

Visual Basic NET-Web Based Development Part 1 ... Web developers and Microsoft Visual Basic developers who want to learn Visual Studio .NET and ASP.NET. Beginner Web developers have minimal experience with programming. However, they know the basic constructs of programming, such as loops and conditional statements. Participants in this course possibly work on a team in a medium or large development environment that uses Microsoft Visual  more...

Visual Basic NET-Web Based Development Part 2 ... Web developers and Microsoft Visual Basic developers who want to learn Visual Studio .NET and ASP.NET. Beginner Web developers have minimal experience with programming. However, they know the basic constructs of programming, such as loops and conditional statements. Participants in this course possibly work on a team in a medium or large development environment that uses Microsoft Visual  more...

Visual Basic NET-Web Based Development Part 2 ... Web developers and Microsoft Visual Basic developers who want to learn Visual Studio .NET and ASP.NET. Beginner Web developers have minimal experience with programming. However, they know the basic constructs of programming, such as loops and conditional statements. Participants in this course possibly work on a team in a medium or large development environment that uses Microsoft Visual  more...

Visual Basic NET-Web Based Development Part 3 ... Web developers and Microsoft Visual Basic developers who want to learn Visual Studio .NET and ASP.NET. Beginner Web developers have minimal experience with programming. However, they know the basic constructs of programming, such as loops and conditional statements. Participants in this course possibly work on a team in a medium or large development environment that uses Microsoft Visual  more...

Visual Basic NET-Web Based Development Part 3 ... Web developers and Microsoft Visual Basic developers who want to learn Visual Studio .NET and ASP.NET. Beginner Web developers have minimal experience with programming. However, they know the basic constructs of programming, such as loops and conditional statements. Participants in this course possibly work on a team in a medium or large development environment that uses Microsoft Visual  more...

Visual Basic NET-Web Based Development Part 4 ... Web developers and Microsoft Visual Basic developers who want to learn Visual Studio .NET and ASP.NET. Beginner Web developers have minimal experience with programming. However, they know the basic constructs of programming, such as loops and conditional statements. Participants in this course possibly work on a team in a medium or large development environment that uses Microsoft Visual  more...

Visual Basic NET-Web Based Development Part 4 ... Web developers and Microsoft Visual Basic developers who want to learn Visual Studio .NET and ASP.NET. Beginner Web developers have minimal experience with programming. However, they know the basic constructs of programming, such as loops and conditional statements. Participants in this course possibly work on a team in a medium or large development environment that uses Microsoft Visual  more...

Visual Basic NET-Web Based Development Part 5 ... Web developers and Microsoft Visual Basic developers who want to learn Visual Studio .NET and ASP.NET. Beginner Web developers have minimal experience with programming. However, they know the basic constructs of programming, such as loops and conditional statements. Participants in this course possibly work on a team in a medium or large development environment that uses Microsoft Visual  more...

Visual Basic NET-Web Based Development Part 5 ... Web developers and Microsoft Visual Basic developers who want to learn Visual Studio .NET and ASP.NET. Beginner Web developers have minimal experience with programming. However, they know the basic constructs of programming, such as loops and conditional statements. Participants in this course possibly work on a team in a medium or large development environment that uses Microsoft Visual  more...

Business Finance Risk Analysis ...os. Audience Managers and project managers who want to identify and calculate investment risk. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Stand-Alone Risk (0.5 - 1 hour) • Identify  more...

Business Finance Time Value of Money ...le. Audience Managers and project managers who want to learn the time value of money to make business decisions. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Future and Present Values of Money (0.5 - 1 hour)  more...

Business Finance Valuation of Stocks Bonds ... stock. Audience Managers and project managers who want to understand stocks and bonds in order to make sound business decisions. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Bonds (0.5 - 1 hour) •  more...

Budgeting Creating Analyzing a Budget ...uring the budgeting process. Audience Managers who want to gain advanced competency in the areas of budgeting and capital investing. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Understanding Why Businesses Budget  more...

Budgeting Operating Manufacturing Budgets ...ns to a performance issue. Audience Managers who want to gain advanced competency in the areas of budgeting and capital investing. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Operating Budgets (0.5 - 2 hours)  more...

Budgeting Capital Budgeting ...fferent evaluation methods. Audience Managers who want to gain advanced competency in the areas of budgeting and capital investing. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Introduction to Capital Budgeting  more...

Interpersonal Communication Effective Communication ...udience This course is for managers and employees who want to improve their communication skills. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour)  more...

Emotional Intelligence Developing Emotional Intelligence Skills ...ence Managers, team leaders, and project managers who want to understand emotional intelligence and how it applies to the organization. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Emotional  more...

Emotional Intelligence Applying Emotional Intell in the Workplace ...ence Managers, team leaders, and project managers who want to learn how to apply emotional intelligence in the organization. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Emotional  more...

Emotional Intelligence Emotional Intelligence for Executives ...ence Managers, team leaders, and project managers who want to apply the use of emotional intelligence to the organization's employees. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1:  more...

Grammar Skills An Introduction to Basic Grammar ...ify types of conjunctions. Audience Professionals who want to learn or improve their business writing skills. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.15 CEUs Language Options US English Total Learning Time 2 to 3 hours Objectives Unit 1: Nouns and Verbs (1 hour)  more...

Grammar Skills Writing Effectively ...avoiding run-on sentences. Audience Professionals who want to learn or improve their business writing skills. The Grammar Skills series will provide professionals with the necessary skills to write and communicate using proper grammar. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.15 CEUs Language  more...

Grammar Skills Punctuation Mechanics Spelling ...ntify spelling guidelines. Audience Professionals who want to learn or improve their business writing skills. Course Prerequisites: The Grammar Skills series will provide professionals with the necessary skills to write and communicate using proper grammar. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.15  more...

Effective Presentations Planning a Presentation ...ferent methods. Audience Managers and employees who want to gain the knowledge and skills needed to prepare to give presentations. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs Language Options German, Japanese, UK English Total Learning Time 2 to 4 hours Objectives  more...

Effective Presentations Essentials of Persuasion ...de an audience. Audience Managers and employees who want to gain the knowledge and skills needed to give persuasive presentations. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs Language Options UK English, Japanese, German Total Learning Time 2 to 4 hours Objectives  more...

Effective Presentations The Presentation Process ...r presentation. Audience Managers and employees who want to gain the knowledge and skills to give effective presentations. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs Language Options UK English, German, Japanese Total Learning Time 2 to 4 hours Objectives Unit 1:  more...

Advanced Interpersonal Communication Building Relationships ...e Employees, managers, and business professionals who want to learn the dynamics of interpersonal communication when building relationships. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 to 4 hours Objectives Unit 1:  more...

Advanced Interpersonal Communication Communicating with Co-Workers ...e Employees, managers, and business professionals who want to learn the dynamics of interpersonal communication when building relationships. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 to 4 hours Objectives Unit 1:  more...

Business Writing The Fundamentals ...ting a memo and an e-mail. Audience Professionals who want to learn or improve their business writing skills. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.15 CEUs Language Options US English Total Learning Time 2 to 3 hours Objectives Unit 1: The Writing Process (0.5 - 1 hour)  more...

Business Writing Writing Effective Proposals ...l issues in your proposal. Audience Professionals who want to learn or improve their business writing skills. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.15 CEUs Language Options US English Total Learning Time 2 to 3 hours Objectives Unit 1: Writing Client-Friendly Proposals (1 hour)  more...

Communicating w Difficult People Handling Difficult Co-Workers ...nagers, facilitators, team leaders, and professionals who want to identify, cope with, and resolve difficult behavior with co-workers. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 to 4 hours Objectives Unit 1: Recognizing a  more...

Communicating w Difficult People Communicating with Your Manager ... help from another superior. Audience Employees who want to meet the challenge of communicating with a difficult manager. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 to 4 hours Objectives Unit 1: Identifying a  more...

Excellence in Service Fundamentals for Employees ...dience: This course is for employees and managers who want to learn the best methods for working with customers and exceeding their expectations. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: .2 CEUs Language Options: US English Total Learning Time: 2 hours Objectives: Unit 1: The Importance of Customer Service (0.5  more...

Excellence in Service Solving Customer Problems ...dience: This course is for employees and managers who want to learn the best methods for working with customers and exceeding their expectations. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: .2 CEUs Language Options: US English Total Learning Time: 2 hours Objectives: Unit 1: Communicating With Customers (0.5 hours)  more...

Excellence in Service Working With Upset Customers ...dience: This course is for employees and managers who want to learn the best methods for working with customers and exceeding their expectations. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: .2 CEUs Language Options: US English Total Learning Time: 2 hours Objectives: Unit 1: Managing Customer Service Stress (0.5 hours)  more...

Excellence in Service Communicating With Customers Virtually ...dience: This course is for employees and managers who want to learn the best methods for working with customers and exceeding their expectations. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: .2 CEUs Language Options: US English Total Learning Time: 2 hours Objectives: Unit 1: Providing Superior Telephone Service (0.5  more...

Excellence in Service Creating an Exceptional Service Environment ...Audience: Supervisors, team leaders, and managers who want to learn how to establish service standards and build a customer service team. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: .2 CEUs Language Options: US English Total Learning Time: 2 hours Objectives: Unit 1: Create a Customer Service Vision (0.5 hours)  more...