Instructor Led Was Training Classes

Mistake Proofing ...ide an overview of Mistake Proofing methodology. The text was developed for training purposes and to provide a reference for future use. The text was written to provide for the reader techniques of mistake proofing to improve performance. Dr. Shigeo Shingo created the concepts of Mistake Proofing. Simons-White & Associates wrote the material respecting his concepts, and added additional ideas  more...

Business Improvement Review - Accreditation Programme ...ic process in their comfort level - but what if the cause was just outside that capability? The Business Improvement Review is a holistic business review diagnostic, designed by qualified business advisors. Each part of the review has been specially crafted by functional specialists to provide an integrated diagnostic approach. Using the BIR you can quickly understand the key issues facing a  more...

Introduction to Critical Care Nursing ...ptorship in the critical care unit. The course curriculum was developed by the American Association of Critical Care Nurses and follows a modular systems approach to include: * Cardiovascular * Pulmonary * Neurological * Renal * Gastrointestinal * Endocrine * Hematological * Multisystem Disorders * Review of Systems * Psychosocial Some of the Objectives  more...

Management and Supervision Skills A packed and practical 2-day course that provides front-line managers with practical support and guidance to develop the necessary skills and knowledge to achieve results through the effective management and supervision of staff. It will help delegates to break down their responsibilities into easily achievable stages of development, and to approach their role with confidence. It is particularly  more...

Assertive Communication for Women In order to achieve maximum potential, individuals need to develop an ability to communicate clearly and effectively. This requires a high level of self-awareness and sensitivity to the impact of their behaviour on others - as well as an ability to respond confidently and professionally in a range of situations, including those that are difficult or stressful. This course will enable delegates  more...

Remote People Management Any manager will agree that people management has its own challenges but in today's fast-moving business environment, work has become more remote and more flexible, with people often working from a number of different sites. This presents a new set of challenges, with organisations requiring improved management processes and managers needing to develop new competencies and strategies. Managing  more...

Report Writing Improving report writing skills can lead to better customer relations, more successful funding bids, improved image and reputation, better communication, and fewer misunderstandings. This course will develop a range of essential written communication skills, including how to avoid making common grammatical and punctuation errors, and how to get the message across using concise, plain English. It  more...

Presentation and Public Speaking The success of a public speaking engagement or a presentation is not just about the content, but it is also dependent upon the quality of the delivery. This course will enable participants to learn and practice skills that will be applicable to both informal and formal presentations, and public speaking to both small and large audiences. It will give the opportunity to practice and to receive  more...

Negotiation Skills The development of on-going professional relationships is key to any successful organisation. Unless negotiations achieve a win-win outcome, it is likely that such relationships will break down over time. This course will enable delegates to become effective negotiators, both externally with other organisations, customers and suppliers, and internally, within day-to-day routine discussions with  more...

Managing your Manager ...show you how to improve the way you work together "This was a fantastic course I had never really thought about my responsibility in making my relationship with my manager work. Thanks " "A really useful day... I have come away feeling so much more positive and motivated to make things better between me and my manager " "I have always deferred to my manager for making the relationship  more...

Managing Under Pressure ...not at the expense of their own (or others') health. "It was all very useful and interesting, particularly learning how to prioritise tasks that are important versus urgent" "I can see now how my (lack of) time management put me and others under unnecessary stress. I hope that putting at least some of the tools into practice will make a big difference to me and my colleagues " "A very useful  more...

Managing Poor Performance ...fessionally and effectively with poor performance. "This was the most difficult part of my job, so the course has really helped me to focus on what's important and how to achieve a win/win outcome". "This was so helpful I have been avoiding dealing with problems for fear of confrontation and 'upsetting the apple cart'. Now I have a clear framework to guide me. Thank you." "It had been the  more...

Introduction to Team Leadership and Management So much depends on effect teamwork these days. Organisations that wish to retain a competitive advantage need teams that don t just work well, but they need teams that exceed expectations and deliver results faster. This course will provide delegates with a better understanding of team dynamics, and the essentials of leading and managing a team. It will focus on the needs of the individuals  more...

Emotional Intelligence at Work ...takes to be successful at work - thank you so much " "It was extremely interesting and thought provoking, but it was also very practical, and helped to generate lots of ideas that will apply to almost any situation at work." "Excellent this is the foundation of any individual's success. Where have we been without understanding and applying EQ?" "Brilliant I would strongly recommend this  more...

Effective Meetings ...most common frustrations reported in the workplace is the waste of time and energy given to poorly managed meetings. This course will equip delegates with the skills and techniques needed to plan, lead and participate in meetings of any kind, including impromptu, on-the-spot discussions between colleagues, to formal presentations and meetings with external suppliers or customers. It is  more...

IBM WebSphere Application Server V6.0 Administration ...ould be able to: ?{ Relate WebSphere Application Server (WAS) to the WebSphere family of products ?{ Describe the architectural concepts related to WAS V6 ?{ Install and configure WAS and IBM HTTP Server (IHS) ?{ Explain the basic concepts of the Java 2 Platform, Enterprise Edition (J2EE) ?{ Assemble and install server-side Java enterprise applications ?{ Use WAS administrative tools to  more...

Communicating in Teams To Improve Communication Communication lies at the heart of organizational work. Our information systems, our personnel systems, our tracking systems - in fact almost all organizational systems - are dependent on effective communication. With the advent of team-based and flatter organizations, communication has become even more important than it was before. But sorting out how communication  more...

Cascading Style Sheets - One Day Introduction Training Course ...obally updating all pages linked to your style sheet. CSS was updated in 1998 and continues to be a work in progress. Who is this course for? This hands-on course is designed for users who currently use HTML or have attended an HTML introduction course. The course will take users to the next level of web design allowing them to create professional looking web sites for their corporate  more...

HTML and CSS - Two Day Introduction Training Course ...obally updating all pages linked to your style sheet. CSS was updated in 1998 and continues to be a work in progress . Who is this course for? This hands-on course is designed for new users who wish to create simple web pages for their intranet or Internet web site. No previous experience of HTML or language coding is required. However, new users should be familiar with the operating system  more...

Leadership Training for Managers ... you inspire! The business world has changed! Management was about pushing people to succeed. Leadership is about pulling people along to succeed. You require a new skill set to make it to the top in a pull environment. This course teaches how to stop managing and start leading, making you a vital part or your organization's future. The days of assuming a good manager was also a good  more...