Online Web-based eLearning - Training Resources

Online LIVE CCNA training The Online Training is a very attactive option for students wanting to study from their homes or offices or anywhere in the world where there is an internet connectivity. Internetworkz is one of the few technology training centre broadcasting live training to it viewers. There are several options in the online program. This can be webinar, a Class LABs or a Tutorial.  more...

OSHA 10 Hour*new lower price* Each Course Features A Point & Click Glossary Of Terms. Informative Text Based On Classroom Seminars. Entertaining And Informative Graphics. Audio And Video Features. Email Feature Allowing The Students Communicate Directly With The Instructors And Scientists At RSIa s Corporate Offices. Interactive Testing Via The Internet. Web Based Training Utilizes A Short Quiz After  more...

Oil Gas OSHA 10 Hour*new lower price* RSI - The Leader in Oil & Gas Safety Training now offers a long requested training solution to obtain these certifications. These selected courses qualify the student for a coveted OSHA 10 Hour Card indicating the holder as a "Competent" individual. The web-based training provides 24/ 7 access with tracking, testing, and documentation via our "Learning Manager System". Each course is tested and  more...

Retail Training - Work effectively in a retail environment It is only in the last few decades that retailers have been allowed to trade outside of normal working hours on Monday to Friday and over the weekend. The retail industry has had to become more flexible and be available at times more convenient to customers. Now it is not unusual for retailers to trade every day of the year, with some stores open 24 hours a day. This deregulation of trading hours  more...

Retail Training - Sell products and services Customers expect staff working in the store to be able to give appropriate and accurate information about the products and services for sale. In a self-service store, customers simply expect you to know what items are stocked by the store and where they are displayed. In a store that provides assisted service, however, you are expected to have a higher level of general and technical knowledge  more...

Retail Training - Recommend and fit clothing or footwear and products and services It is your role as a retail operator to help your customers make purchase decisions. To do this, you need to know not only what the customer is looking for, but detailed information about the products in your store. Customers look for products with certain criteria in mind. They will ask you for advice and assistance. When the customer does not really know what they are looking for, a good retail  more...

Retail Training - Profile a retail market Have you ever stopped to question why you are attracted to some store windows and not to others? Why you stop to flip through some advertising brochures but throw the rest away without even so much as a glance at the front cover? The answer is that we are all attracted to a certain image. Store operators take advantage of this by projecting an image that will attract their target customer group.  more...

Retail Training - Perform stock control procedures For most retailers the stock that the store buys is one of the largest investments they have in their business. The retailer is unable to recover the money paid for the stock you see on the shelves and in stock rooms until it is sold to customers. Stock that is damaged, lost or stolen represents a direct loss to the business. Consequently, a process is needed to control the movement of stock to  more...

Retail Training - Organise and maintain work areas Housekeeping is not glamorous or exciting, but it will always be an important part of your work in the retail industry. Housekeeping standards have a major impact on the storea s appearance and image. A store that is neat, clean, attractive and an easy place to shop in, helps to entice customers into the store and encourages them to return.  more...

Retail Training - Operate retail technology As little as 20 years ago, much of the equipment you see today in a retail store did not exist. Advances in electronic technology have transformed the way a retail store operates. To be a productive member of the team you will need to know what equipment is available to assist you in your work. You will also need to be able to operate and maintain equipment within your area of responsibility in  more...

Retail Training - Minimise theft It is important that you understand exactly what behaviour constitutes theft. It may be helpful to think of theft as the dishonest removal of property that belongs to another person with the intention to permanently deprive the owner of it. It is important to understand this definition so that you can identify theft when it occurs. Put simply, if you take property that does not belong to you, it  more...

Retail Training - Merchandise products A storea s image refers to the overall impression people have of the store. Image is critical to the success of any retailer, and in larger retail stores you will find that different departments project different images. Think, for example, of the widely projected image of sportswear compared with home wares. Whether a store projects one image or many, the aim is to improve the appeal or  more...

Retail Training - Maintain store security In our personal lives we try not to tempt thieves by leaving mobile phones, money or valuables lying around in our cars, homes or offices. A retail store a whether it sells CDs, clothing, cosmetics or hardware a is set up to tempt customers to purchase goods. This unfortunately is also tempting to thieves. To help prevent theft, retail stores must have good security measures in place, and  more...

Retail Training - Maintain store safety Retailers sometimes do not take Heath & Safety seriously because a store does not seem to pose a great deal of risk to people. After all, if it is safe for customers, surely it is safe for staff? Unfortunately this is not the case. Many retail operators (and customers) have narrowly missed injury from falling stock, poorly arranged displays, or dangerous signs and shelf displays. To many other  more...

Retail Industry - Maintain store safety Retailers sometimes do not take Heath & Safety seriously because a store does not seem to pose a great deal of risk to people. After all, if it is safe for customers, surely it is safe for staff? Unfortunately this is not the case. Many retail operators (and customers) have narrowly missed injury from falling stock, poorly arranged displays, or dangerous signs and shelf displays. To many other  more...

Retail Training - Maintain and order stock This course is written from the perspective that you are a supervisor or have some supervisory responsibilities. But operations staff also have many tasks related to maintaining and ordering stock. By being aware of these you can assist your manager and handle tasks you are given. Stock purchases can account for 70% or more of the storea s total running costs. Therefore it is essential to  more...

Retail Training - Interact with customers Most retailers are continually looking for ways to maintain a competitive edge so that their business can continue to prosper. Progressive retailers realise that quality service can provide that competitive edge. As a sales or service assistant you have a key role to play in delivering the type of service necessary to enhance the storea s image and encourage repeat business from the storea s  more...

Retail Training - Develop innovative ideas at work Wouldna t it be great if our work environment was always efficient and functioning effectively? Unfortunately this is not the case, but when you consider some of the advances that have been made across all businesses globally, perhaps change is not such a bad thing after all. Imagine how the business world would be functioning today without the innovations of computers, fax machines and  more...

Retail Training - Create a display We often browse through stores without paying too much attention to the effort that has been put into the presentation of store displays. It may appear that store operators have simply stacked their merchandise on shelves or hung merchandise on display racks, but most successful stores have actually spent considerable time preparing the layout and display of every item in their store. It is not  more...

Retail Training - Coordinate merchandise presentation How many times have you found yourself entering a store or walking down an aisle because you felt a drawna towards a window or merchandise display? What is it that makes us walk into one store but past others? The way that merchandise is displayed plays a very powerful role in enticing customers to look at store products and influencing their impulse to buy. Displays can create a visually  more...

Retail Training - Communicate in the workplace Retailing is a very competitive business. You can possibly think of two or three other retailers in your immediate area who offer similar products and services to your store. Customers do not have to put up with poor service. They can simply choose to take their business elsewhere. Looking after the needs of customers must always be one of your highest priorities. Being able to communicate with  more...

Retail Training - Build relationships with customers The retail industry is very competitive. You need outstanding customer service and selling skills to ensure that your store is a success. Consumers have a wide variety of choice. If they cannot find what they are looking for in your store or dona t like the service, they will go to your competitors. In this section we will look at the skills and techniques you need to build a rapport with  more...

Retail Training - Balance point of sale terminal When operating a cash register/ terminal you are responsible for the cash and non-cash documents in the drawer, and for the accuracy of the transactions processed through the register during the daya s trading. This activity is one of the most important in your working day. Each retailer will have different procedures for controlling cash floats for cash registers/ terminals, supplying change  more...

Retail Training - Advise on products and services The further you progress in your retail career, the greater the expectation will be from customers and co-workers that you have in-depth knowledge of the storea s products and services, and that you are able to apply this knowledge to increase sales and ensure store success. Throughout this unit we will look at ways achieve this, as well as how to research products and services and make  more...

Retail Training - Apply point of sale handling procedures The location of the cash register in the store is called the point of sale (POS). It is where customers pay for purchases. Different stores use different types of point of sale equipment depending on their needs. The system used in your store will depend on its size and the products offered. This course looks at the different systems and equipment that you might use.  more...

Retail Training- Apply safe working practices There are very high social, economic and human costs associated with workplace accidents. About 500 people die each year from workplace accidents. Research shows that in most cases these accidents could have been prevented. If you are aware of the potential hazards in your workplace you will be in a much better position to prevent an accident happening to you. Nobody benefits from accidents  more...

Retail Training - Apply store security systems and procedures Retailers go to great lengths to protect their merchandise from theft, whether it is chocolate bars or designer coats. You only have to look around a department store to see just how much equipment is used for security. The cost of theft is a constant concern, causing a loss of revenue for store owners and increased prices for the consumer. It is estimated that retail theft amounts to a loss to  more...

Negotiation Skills You negotiate and persuade every day, just by living and working with people. Preparation, confidence and persuasion are skills that will help you to obtain as much as is reasonably possible. In this course you will learn how you can be more influential and persuasive when you negotiate, without resorting to bullying, manipulation or misuse of authority. This course provides in depth training in  more...

Managing to Achieve Planned Outcomes In this course we will highlight the importance of resources in creating and implementing operational plans that have goals consistent with organisational goals  more...

Managing Teams An important organising structure, teams support integrated decision making and provide complex problem resolution using multi-disciplinary input. This course provides in depth training in all aspects of modern workplace teams including the key concepts underlying teams, the various roles and relationships within teams, the practical aspects of operating teams and group dynamics.  more...

Managing Quality Customer Service Organisational focus on customer service took a leap during the 80s and 90s due in part to the Quality initiative taking place during these decades. For an organization to succeed, intensely managing service quality is absolutely essential. It is only through customer alignment that the organization is on track toward a single, shared vision of customer focus and customer value; a vision that  more...

Leadership and Motivation To compete in today's business environment, it is vital that all employees are working to their potential. Motivating an employee is a complex process. It requires an understanding of the needs, wants and expectations of that employee - in short, the psychological contract. This course offers a comprehensive introduction to leadership and the steps one must take to become an effective leader. In  more...

Effective Workplace Relationships The skills related to communication, getting along with others, and resolving interpersonal problems in the workplace will draw from your experience outside of the workplace.  more...

Effective Project Management Project Management is the application of knowledge, skills, tools and techniques to a broad range of activities to meet the requirements of the particular project.  more...

Continuous Improvement to Systems and Processes Although it may sound like an exhausting and neverending struggle, continuous improvement is actually about instituting processes and work practices that will direct the evolution of your organisation.  more...

Change Management Properly managing these changes is vital for achieving a successful transformation from how things are to how things should be. Change management plays an important role in any organisation since the task of managing change is not an easy one. When we say managing change we mean to say that making changes in a planned and systemic fashion. With reference to the IT projects we can say the change in  more...

Your Personality at Work This title offers a series of ready to deliver courses that will teach you that it is easier to inspire people to share your vision and goals when you understand both their and your own personality type and interests  more...

Time and Stress Management This title offers a series of three ready to deliver courses that will help you to identify, understand and handle stress, as well as reduce pressure by better managing your time.  more...

Internet as a Business Tool The Internet can save you time and money, and it can make you time and money. Whether you own a business or work for one, being able to use the Internet effectively is critical. This title offers two ready to deliver courses covering the basics of how you can use the Internet for selling, researching and communicating in business.  more...

Accounting Basics In this course, we investigate the basics of accounting. We introduce the skills and knowledge required to prepare and understand the financial plans and budgets that are crucial to the ongoing operation of an organisation. This course provides in depth coverage of Business and Information Management, Basic Accounting and Accounting Transactions.  more...

Cross Cultural and Intercultural OnLine Virtual Training Web Based Learning Award winning cross cultural and intercultural web based training online virtual learning resource tool. Visit www. gtpworldsite. com Key features include in depth information on more than 50 countries, culture and lifestyle, business skills, cultural profiler, economic and political conditions and security and travel. Sample of countries United States (USA), United Kingdom (UK), Germany, Canada,  more...

Custom Controls and Security with C 2005 and ASP NET 2 0 To add user controls, custom web controls, authentication, authorization, and login controls to web forms Individuals who wish to use the .NET Framework 2.0 with Visual Studio 2005, C# 2005, and ASP.NET 2.0 to develop web-based client applications; individuals preparing for the Microsoft .NET Framework 2.0 Web-Based Client Development (70-528) exam  more...

Custom Controls and Security with Visual Basic 2005 and ASP NET 2 0 To add user controls, custom web controls, authentication, authorization, and login controls to web forms Individuals who wish to use the .NET Framework 2.0 with Visual Studio 2005, Visual Basic 2005, and ASP.NET 2.0 to develop web-based client applications; individuals preparing for the Microsoft .NET Framework 2.0 Web-Based Client Development (70-528) exam  more...

Leadership in Management Simulation ...ilm and television industries, Limelight Connections is a web-based, career-search company headquartered in Los Angeles, California. As part of the marketing team, you have been with Limelight for just under two years. Your dedication, industry knowledge and hard work have paid off, recently earning you a promotion to manager of the department. But with the new title comes new challenges--some  more...

Visual Basic 6 0 ActiveX COM Part II This course covers advanced topics related to ActiveX controls. It describes how to create your own ActiveX controls, discusses the dependency of ActiveX controls on their container applications and gives an overview of ambient properties and the User Control object. This course also introduces the ActiveX Control Interface wizard, which simplifies the creation and coding of a control and  more...

Planning and Starting the Deployment of a NET web Application To outline the primary considerations and decisions that a developer needs to make when planning the deployment of a .NET web application, and to explain the appropriate use and installation of private and shared assemblies in that deployment Application developers with experience in Visual Basic .NET who wish to become familiar with the deployment process in the .NET Framework, especially those  more...

Using Visual Studio NET to Deploy a Web-based Application To explain and demonstrate how to use Visual Studio .NET to create, configure, and deploy a web-based application Application developers with experience in Visual Basic .NET who wish to become familiar with the deployment process in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer (MCAD) for  more...

Web-form Creation with C 2005 and ASP NET 2 0 To create web forms with server controls, event handlers, state-management capabilities, navigation controls, validation features, globalization, and accessibility features, to configure web-application settings, to redirect users to other web pages, and to optimize pages Individuals who wish to use the .NET Framework 2.0 with Visual Studio 2005, C# 2005, and ASP.NET 2.0 to develop web-based  more...

Data Integration with C 2005 and ASP NET 2 0 To configure data controls and to establish and configure database connections in .NET 2.0 web applications Individuals who wish to use the .NET Framework 2.0 with Visual Studio 2005, C# 2005, and ASP.NET 2.0 to develop web-based client applications; individuals preparing for the Microsoft .NET Framework 2.0 Web-Based Client Development (70-528) exam  more...

Web-application Deployment Optimization and Customization with C 2005 and ASP NET 2 0 To deploy, optimize, and customize web applications Individuals who wish to use the .NET Framework 2.0 with Visual Studio 2005, C# 2005, and ASP.NET 2.0 to develop web-based client applications; individuals preparing for the Microsoft .NET Framework 2.0 Web-Based Client Development (70-528) exam  more...

XML and Mobile Web Applications with C 2005 and ASP NET 2 0 To read, validate, and write data in XML documents, to read data, write data, and handle events in the XML Document Object Model (DOM), and to create custom mobile web applications Individuals who wish to use the .NET Framework 2.0 with Visual Studio 2005, C# 2005, and ASP.NET 2.0 to develop web-based client applications; individuals preparing for the Microsoft .NET Framework 2.0 Web-Based Client  more...

XML and Mobile Web Applications with Visual Basic 2005 and ASP NET 2 0 To read, validate, and write data in XML documents, to read data, write data, and handle events in the XML Document Object Model (DOM), and to create custom mobile web applications Individuals who wish to use the .NET Framework 2.0 with Visual Studio 2005, Visual Basic 2005, and ASP.NET 2.0 to develop web-based client applications; individuals preparing for the Microsoft .NET Framework 2.0  more...

Web-form Creation with Visual Basic 2005 and ASP NET 2 0 To create web forms with server controls, event handlers, state-management capabilities, navigation controls, validation features, globalization, and accessibility features, to configure web-application settings, to redirect users to other web pages, and to optimize pages Individuals who wish to use the .NET Framework 2.0 with Visual Studio 2005, Visual Basic 2005, and ASP.NET 2.0 to develop  more...

Web-application Deployment Optimization and Customization with Visual Basic 2005 and ASP NET 2 0 To deploy, optimize, and customize web applications Individuals who wish to use the .NET Framework 2.0 with Visual Studio 2005, Visual Basic 2005, and ASP.NET 2.0 to develop web-based client applications; individuals preparing for the Microsoft .NET Framework 2.0 Web-Based Client Development (70-528) exam  more...

Data Integration with Visual Basic 2005 and ASP NET 2 0 To configure data controls and to establish and configure database connections in .NET 2.0 web applications Individuals who wish to use the .NET Framework 2.0 with Visual Studio 2005, Visual Basic 2005, and ASP.NET 2.0 to develop web-based client applications; individuals preparing for the Microsoft .NET Framework 2.0 Web-Based Client Development (70-528) exam  more...

Using BAT and TAPS To demonstrate how to use the Bulk administration Tool (BAT), a web-based application for Cisco CallManager, and the Tool for Auto-Registered Phones Support (TAPS) to bulk-add and auto-register Cisco IP telephony network IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP  more...

Lotus Notes 6 End User iNotes To introduce the learner to iNotes - web-based access to the Notes client Anyone wishing to use Lotus Notes 6; end users wishing to work with the Notes client, Notes Mail, and iNotes  more...

Web Writing Concepts The Web Writing Concepts course covers the fundamentals of Web writing, and design and navigation issues. It describes the writing and reviewing guidelines, and covers different types of Web writing, such as corporate and educational. This course is designed for users who want to write for the Web.  more...

JavaScript Browser Objects This course describes various browser objects, such as frames, windows, and documents. The course also covers various other objects, such as date, time, and history objects. This course is designed for application developers and authors who plan, design and implement web-based business solutions on intranets, extranets, and internets. The student should have prior experience in HTML and designing  more...

Advanced JavaScript This course describes advanced document properties. The course also covers the concepts related to cookies, plug-ins, and LiveWire. It also teaches how to implement security by performing data tainting. This course is designed for application developers and authors who plan, design and implement web-based business solutions on intranets, extranets, and internets. The student should have prior  more...

JavaScript Fundamentals This course describes the features of JavaScript and compares JavaScript with other technologies, such as Java. The course also covers the fundamentals of JavaScript programming, JavaScript variables, operators, loops, and conditional statements. This course is designed for application developers and authors who plan, design and implement web-based business solutions on intranets, extranets, and  more...

JavaScript Programming This course describes the features of Java Script, such as arrays, forms, and events. The course also covers concepts related to object hierarchy in JavaScript, and string, math, and number object. This course is designed for application developers and authors who plan, design and implement web-based business solutions on intranets, extranets, and internets. The student should have prior  more...

Implementing CGI using PERL 5 This is the second course in the CGI/PERL curriculum. It introduces the users to fundamentals of CGI/PERL programming. The course describes how to implement CGI using PERL to develop Web based applications and process HTML forms. Web programmers, who want to integrate HTML forms with WEB databases, and process HTML form values.  more...

IBM e-business Technology Fundamentals Part 1: Architecture and Building Blocks Beginning with a general overview and an introduction to e-business this course goes on to teach the fundamentals of Web-based application architectures as well as some key concepts in client and server-side technologies. Making the transformation from a traditional business to an e-business becomes the focus as this course progresses. Learners will encounter lessons on building blocks required  more...

IBM Technical Overview of WebSphere Development Version 5 This single course is designed to introduce developers to the technical aspects of development using WebSphere. The course will provide a technical overview of the WebSphere platform; introduce developers to web-based architectures J2EE and the Model-View-Controller (MVC) pattern; and introduce the development approach to building web-based J2EE applications with WebSphere Studio Application  more...

Continuing Education for Professional Engineers This program has been designed to meet the needs of the engineering professional, architect, and civil engineer and these course meet the continuing education requirements for professionals. Within this training series, there are 24 categories of training. Training Courses offered in: Work Place Safety Geotechnical Engineering Coastal Engineering Civil Engineering Structural  more...

Oracle Database 11g 2 days DBA Oracle 11g DBA for 2 days course for busy and quick learner. DBAMETRIX is providing Online Training, Online Training videos and Online IT Training of Oracle DBA courses. We are offering following all Oracle DBA courses as e-learning using web based online training. Expert Instructor provides you maximum benefit for your valuable investment for learning Oracle DBA in depth. Topics/ Modules are  more...

Oracle Database 10g 2 days DBA 2 days DBA courses are made for fast track and crash courses of Oracle DBA. It is fully designed by Oracle. DBAMETRIX is providing Online Training, Online Training videos and Online IT Training of Oracle DBA courses. We are offering following all Oracle DBA courses as e-learning using web based online training. Expert Instructor provides you maximum benefit for your valuable investment for  more...

ISO 90012008 Transition Our ISO 9001: 2008 details all of the changes to the ISO standard, and the impact of them upon your quality management system. While the authors of the standard included no new requirements, the changes and notes that were included will affect your QMS. No need to travel, no need to spend hundreds, no missed day of work... sign up for our web based seminar NOW!  more...

Object-Oriented Programming in C ...elopment and is a good match for the emerging paradigm of Web-based services, as opposed to proprietary applications. Part of this technology is a new language, C#. This new language combines the power of C and the ease of development of Visual Basic. It bears a striking resemblance to Java and improves on that language. C# may well become the dominant language for building applications on  more...

Introduction to Visual Basic ...proprietary applications and for the emerging paradigm of Web-based services. .NET is a complete restructuring of Microsoft s entire system infrastructure and represents a major learning challenge for programmers developing applications on Microsoft platforms. This two-day course is designed for the experienced programmer to help you quickly come up to speed on the .NET version of the Visual  more...

ADO NET for Web Applications Using C ...preparation for Exam 70-528: Microsoft .NET Framework 2.0?Web-Based Client Development. The course opens with an overview of ADO.NET and its relation to previous Microsoft data access technologies, including ADO. It includes a discussion of ADO.NET architecture, main interfaces and classes, and programming with both the connected and disconnected models. The database for the case study is  more...

NET Framework Essentials Using Visual Basic ...proprietary applications and for the emerging paradigm of Web-based services. .NET is a complete restructuring of Microsoft?s whole system infrastructure and represents a major learning challenge for programmers developing applications on Microsoft platforms. There is substantial change to the Visual Basic language, including its object-oriented features. But learning the new programming  more...

NET Framework Essentials Using C ...proprietary applications and for the emerging paradigm of Web-based services. .NET is a complete restructuring of Microsoft? s whole system infrastructure and represents a major learning challenge for programmers developing applications on Microsoft platforms. Part of .NET is a major new object-oriented programming language, C#. But learning the new programming language is only part of the  more...

NET Framework Using C CLI ...proprietary applications and for the emerging paradigm of Web-based services. .NET is a complete restructuring of Microsoft?s whole system infrastructure and represents a major learning challenge for programmers developing applications on Microsoft platforms. NET 2.0 includes C /CLI, which enables the popular Visual C language to fully participate in the new .NET Framework. But learning the new  more...

NET Framework using Visual Basic ...proprietary applications and for the emerging paradigm of Web-based services. .NET is a complete restructuring of Microsoft?s whole system infrastructure and represents a major learning challenge for programmers developing applications on Microsoft platforms. There is substantial change to the Visual Basic language, including its object-oriented features. But learning the new programming  more...

NET Framework using C ...proprietary applications and for the emerging paradigm of Web-based services. .NET is a complete restructuring of Microsoft?s whole system infrastructure and represents a major learning challenge for programmers developing applications on Microsoft platforms. Part of .NET is a major new object-oriented programming language, C#. But learning the new programming language is only part of the  more...

Structured User Acceptance Testing - Full e-Learning Version This is a practical hands-on seminar to convey effective methods to plan and conduct user acceptance testing. This is one of the few UAT training courses available that teaches a non-technical and easily learned process for testing computer systems from a business process perspective. This course deals with testing issues from both the process and human perspectives. You will learn the  more...

Structured User Acceptance Testing - Fast-track e-Learning Version This is a special fast track version of the full structured user acceptance testing course. This version is only offered as a online course. This is one of the few courses available that teaches a non-technical and easily learned process for testing computer systems from a business process perspective. This course deals with testing issues from both the process and human perspectives. You will  more...

Basic Training in Software Testing e-Learning Version This is a quick start course in software testing for people just getting into the field, or for people who just need a refresher course or validation for their current testing techniques. This is a practical seminar reinforced with case study exercises to cover the critical path of testing. Your instructor will be Randy Rice, a master practitioner and trainer in the field of software testing.  more...

ISTQB Foundation Level Training in Software Testing - e-Learning Version This is a course designed for people seeking foundation level certification based on the ISTQB certification program. This course completely covers the current ISTQB syllabus (2007 version) and also provides additional information and guidance in key areas. The terms used in this course are taken from the current ISTQB glossary. This is suitable for people just getting into the field of  more...

User-Oriented Methods for Software Quality - e-Learning Version Now, more than ever before, more responsibility is being placed on software users to define and validate the systems they acquire. This course presents two important sides of user involvement in software projects: gathering and documenting user requirements, and testing from the user perspective. The instructor for this course is Randall Rice, a facilitator and designer of many user acceptance  more...

Gathering Defining and Testing User Requirements - e-Learning Version Do you find yourself challenged by user requirements? Perhaps you understand the important of good user requirements for software development and testing, but other people in your organization need to be exposed to best practices for user requirements. If so, this is the course for you! This is a basic course in understanding the process of gathering, defining, testing and managing user  more...

Use Cases From Concept to Test Cases This workshop is designed to show by example how to write, review and test use cases. The result of this workshop is an increased understanding of use cases and how to apply that understanding in real-life projects. This workshop is perfect for organizations that need a quick start in writing use cases.  more...

Testing Service-Oriented Architecture This course teaches the unique considerations for testing Service-Oriented Architectures (SOAs). Service-Oriented Architectures are comprised of loosely coupled software services to support the requirements of the business processes and software users. In an SOA environment, resources on a network are made available as independent services that can be accessed without knowledge of their  more...