Online Web Service eLearning - Training Resources

Effective REO Property Listing Management 240 Webinar Description: Foreclosure sales are rising, which means that knowledgeable agents who can handle the influx of bank-owned Real Estate Owned (REO) listings are in high demand right now in local areas throughout the nation. But there is a lot that often needs to go into selling distressed real estate - it's much more than just listing a property in the Multiple Listing Service (MLS) or  more...

Retail Training - Sell products and services Customers expect staff working in the store to be able to give appropriate and accurate information about the products and services for sale. In a self-service store, customers simply expect you to know what items are stocked by the store and where they are displayed. In a store that provides assisted service, however, you are expected to have a higher level of general and technical knowledge  more...

Retail Training - Interact with customers Most retailers are continually looking for ways to maintain a competitive edge so that their business can continue to prosper. Progressive retailers realise that quality service can provide that competitive edge. As a sales or service assistant you have a key role to play in delivering the type of service necessary to enhance the storea s image and encourage repeat business from the storea s  more...

Retail Training - Communicate in the workplace Retailing is a very competitive business. You can possibly think of two or three other retailers in your immediate area who offer similar products and services to your store. Customers do not have to put up with poor service. They can simply choose to take their business elsewhere. Looking after the needs of customers must always be one of your highest priorities. Being able to communicate with  more...

Retail Training - Build relationships with customers The retail industry is very competitive. You need outstanding customer service and selling skills to ensure that your store is a success. Consumers have a wide variety of choice. If they cannot find what they are looking for in your store or dona t like the service, they will go to your competitors. In this section we will look at the skills and techniques you need to build a rapport with  more...

Managing Quality Customer Service Organisational focus on customer service took a leap during the 80s and 90s due in part to the Quality initiative taking place during these decades. For an organization to succeed, intensely managing service quality is absolutely essential. It is only through customer alignment that the organization is on track toward a single, shared vision of customer focus and customer value; a vision that  more...

Win2000 Professional Connect through Networks ...is course teaches you to deal with frequently encountered Web service-related and connectivity problems, shows you methods to detect them, and enables you to find solutions. Related Exam: Microsoft Exam #070-210: Implementing and Administering Microsoft Windows 2000. The course addresses the training needs of system administrators, network designers, and IT consultants. This course also  more...

Introducing Contact Centers Customer Response Etiquette This course introduces the functions of customer contact centers and the roles of customer service representatives (CSRs) to provide exemplary customer service. Professionals who want to provide best-in-class customer service for clients by effectively using telephone, fax and Internet technologies  more...

Technical Support Agent Skills Simulation Having evolved far beyond the "break-fix" model, today's technical support centers are staffed with TSA professionals who must add to their technical repertoire a high standard of customer-relations management, sales skills, and keen problem-solving ability. To test these skills, you will assume the role of a Level-1 TSA for Masterson Tool and Equipment. Through its catalog and web site, Masterson  more...

Design Concepts for Web Sites To describe, explain, and equip students to use the basic techniques of web site design and development Web authors, webmasters, marketing and communications professionals, PR professionals, graphic designers, desktop designers, technical writers, and library scientists  more...

Emerging Web Service Standards To understand the roles and implementation approaches implemented by various emerging web services Application and web developers wishing to attain competency in developing web services using the main web service technologies SOAP, WSDL, and UDDI; systems analysts and systems architects needing a thorough knowledge of service-oriented architecture concepts and web service technologies  more...

Web Services and Service-oriented Architecture To understand the concepts underpinning web services Application and web developers wishing to attain competency in developing web services using the main web service technologies SOAP, WSDL, and UDDI; systems analysts and systems architects needing a thorough knowledge of service-oriented architecture concepts and web service technologies  more...

Using SOAP To understand how to create SOAP documents that support web services Application and web developers wishing to attain competency in developing web services using the main web service technologies SOAP, WSDL, and UDDI; systems analysts and systems architects needing a thorough knowledge of service-oriented architecture concepts and web service technologies  more...

Using WSDL To understand how to implement the WSDL specification Application and web developers wishing to attain competency in developing web services using the main web service technologies SOAP, WSDL, and UDDI; systems analysts and systems architects needing a thorough knowledge of service-oriented architecture concepts and web service technologies  more...

Using UDDI To understand the concepts behind and the implementation of the UDDI 2.0 and 3.0 specifications Application and web developers wishing to attain competency in developing web services using the main web service technologies SOAP, WSDL, and UDDI; systems analysts and systems architects needing a thorough knowledge of service-oriented architecture concepts and web service technologies  more...

Web Services Security To understand how to use the various specifications developed for web services security Application and web developers wishing to attain competency in developing web services using the main web service technologies SOAP, WSDL, and UDDI; systems analysts and systems architects needing a thorough knowledge of service-oriented architecture concepts and web service technologies  more...

Introducing Microsoft NET To introduce the concepts, environment, technology, and tools for Microsoft .NET Software developers, software project managers  more...

Windows Services in C To demonstrate how to build, debug, deploy, and use Windows Services with C# Microsoft C# developers wanting to write enterprise applications with serviced components, Windows Services, or .NET Remoting, or studying for the exam 70-320: Developing XML Web Services and Server Components with Microsoft Visual C# and the Microsoft .NET Framework  more...

Windows Services in VB NET To show how to build, debug, deploy, and use Windows Services with Visual Basic .NET All Microsoft VB.NET developers wanting to write enterprise applications with serviced components, Windows Services, or .NET Remoting, or studying for the 70-310 exam Developing XML Web Services and Server Components with Microsoft Visual Basic .NET and the Microsoft .NET Framework  more...

XML Web Services and Microsoft NET To introduce the concepts of XML web services, publishing, and accessing Application developers wishing to begin using Microsoft .NET to build web services  more...

Building Web Services and Web-Service Clients with Microsoft NET To build a web service and web-service clients in .NET Application developers wishing to begin using Microsoft .NET to build web services  more...

XML Web Services and Microsoft NET To introduce the concepts of XML Web Services, publishing, and accessing web services Developers proficient in C# with a foundation knowledge of ASP.NET who wish to develop a distrubuted architecture based on web services and clients; candidates for the Microsoft exam 70-320  more...

Building and Using Web Services To demonstrate how to build and use a .NET web service Developers proficient in C# with a foundation knowledge of ASP.NET who wish to develop a distrubuted architecture based on web services and clients; candidates for the Microsoft exam 70-320  more...

Building Web Services and Web Service Clients with Microsoft NET To demonstrate how to build a web service and web service clients in .NET Developers proficient in C# with a foundation knowledge of ASP.NET who wish to develop a distrubuted architecture based on web services and clients; candidates for the Microsoft exam 70-320  more...

Adding Services and Components in C To demonstrate how to add services and components in C# Application developers with some experience in C# who wish to become familiar with developing user services in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer (MCAD) for Microsoft .NET credentials  more...

Adding Services and Components in VB NET To demonstrate how to add services and components in VB.NET Application developers with some experience in Visual Basic .NET who wish to become familiar with developing user services in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer (MCAD) for Microsoft .NET credentials  more...

Administering UNIX Network Services To introduce the administration of UNIX network services IT professionals working in a UNIX environment for the first time  more...

Win2000 Netwk Infra Design Internet Connectivity Strat This course describes the need for, and the role of, connection sharing for a small network. It also describes the configuration of connection sharing to provide services of DHCP, DNS, and WINS for a small private network, as well as the different functions performed by NAT in a network. It further describes the different components of NAT routing protocol: translation components, the addressing  more...

Optimizing Monitoring and Troubleshooting IIS 6 0 To identify how to optimize, monitor, and troubleshoot IIS 6.0 Administrators who intend to employ Internet Information Services 6.0; IT professionals who wish to gain knowledge of IIS 6.0  more...

Administering and Configuring Internet Information Services 5 0 To discuss how to administer and configure Internet Information Services 5.0 Administrators who intend to install Internet Information Services 5.0 for the first time; experienced administrators who wish to upgrade or migrate to IIS 5.0; students or IT professionals who wish to gain a knowledge of IIS 5.0  more...

Managing Windows Server 2003 Internet Services To explain the management of Internet services in Windows Server 2003 MCSAs and MCSEs in Windows 2000, IS personnel, network administrators, helpdesk personnel, system administrators  more...

Maintenance and Performance Tuning in WebSphere 5 0 To give an overview of how to maintain and tune the WebSphere environment Those wishing to qualify as an IBM Certified System Administrator for WebSphere Application Server 5.0; this Certified System Administrator is expected to perform the installation, configuration, and day-to-day tasks associated with ensuring the smooth and efficient operation of a WebSphere runtime environment, including  more...

McAfee Privacy Service v7 0 2005 This course will enable a computer user to use McAfee? Privacy Service? to prevent online identity theft, stop accidental transmission of private data, filter offensive online content, Web sites, and newsgroups including pop-ups, ads, and Web-bugs, set parental controls, and log sites surfed by children. This course is intended for PC owners with a good understanding of PCs and a need to protect  more...

America Online 9 0 Optimized The America Online� Service 9.0 Optimized course introduces the AOL service and teaches how to connect to and navigate the Web using the America Online service. The course will cover using help, downloading files and adding Web pages to AOL Favorites. It also includes how to use e-mail, AOL Instant Messenger, and chat rooms. Other topics include adding screen names, setting Parental  more...

Overview of Internet Technologies This WestNet e-Learning module covers the historical perspective, organizations, structure, and most common connections used by the Internet.  more...

Inleiding tot het Internet en het World Wide Web Deze cursus biedt gebruikers van het Internet en het WWW de kennis en vaardigheden die nodig zijn om een type Internet-verbinding en een Internet Service Provider (ISP) te selecteren, informatie op het web te vinden en binnen te halen en met andere Internet-gebruikers te communiceren. Ook komen in deze cursus de services en zakelijke toepassingen van het Internet aan de orde en wordt ingegaan op  more...

Linux Red Hat Advanced System Administration Part 4: Network Management and Services The fourth course in the Linux Red Hat Advanced System Administration series covers Network Management and Services. It examines a number of networking technologies such as DNS, NFS and DHCP before explaining PPP configuration. Finally, this course provides information about installing and configuring network services such as HTTP, FTP, Samba and Printing.  more...

Oracle Applications Release 11i: Workflow - Part 2 Oracle Applications Release 11i: Workflow - Part 2 explains the administrative features of Oracle Workflow 2.5. Oracle Workflow 2.5 is a stand-alone, complete management system that supports business process definition and automation. The course explains the directory services in Workflow and the Workflow Engine. In this course, the learner gains practical experience in monitoring a workflow  more...

Microsoft Visual InterDev 6.0: Implementing Server Technologies This is the final course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to identify the features and installation requirements of Microsoft Transaction Server (MTS) and the features of MTS components;  more...

SQL Server 7.0 Data Warehousing SQL Part I This course is designed to help students gain knowledge of the core components of data warehousing application development tools and SQL management tools. The course introduces basic concepts terminology for understanding SQL Server 7.0 relational databases Structured Query Language and new or improved features. It builds on this foundation to cover client/server web applications programming  more...

MS VB .NET: Distributed Applications Part 1: Web Services This course shows learners how to create and consume XML Web services, .NET Remoting objects, and Windows Services by using Visual Studio .NET and the Microsoft .NET Framework.  more...

MS VB .NET: Distributed Applications Part 4: Debugging The Microsoft Visual Basic .NET-Distributed Applications Pt 4: Debugging course shows learners how to test XML Web services and server components. The course also covers debugging XML Web services, .NET Remoting objects, Windows services, and serviced components by using Visual Studio .NET and the Microsoft .NET Framework.  more...

MS VB .NET: Distributed Applications Part 5: Security The Microsoft Visual Basic .NET-Distributed Applications Pt 5: Security course covers how to deploy and secure XML Web services, .NET Remoting objects, Windows Services, and serviced components by using Visual Studio .NET and the Microsoft .NET Framework.  more...

Oracle9i Database Administration: Set Up Oracle Net Services This course covers the architecture and configuration of Oracle Net Services. It details client-server and web implementations, in addition to additional features such as Dynamic Service Registration and the use of the Oracle Names Server as an LDAP Proxy. This course also discusses the configuration of the Oracle Shared Server and Oracle Names Server.  more...

Introduction to ASP.NET Part 3: Web Services and Web Applications ...is is the final course in a three part series that covers Web services and enhancing the functionality of Web applications by using ASP.NET. The learner will be introduced to the concept of Web services, learn to call and use a Web service and to create a Web service using Microsoft Visual Basic. Topics also covered are enhancing Web application functionality, technologies such as state  more...

MS VB .NET: Web Development Part 4: XML Web Services and State Management This course introduces the XML architecture in the ASP.NET. Participants are stepped through the creation and use of XML Web services. Also, state management, application and session variables, and cookies are covered.  more...

MS VB .NET: Web Development Part 5: Web Applications This course teaches the configuration and deployment of Web applications in Visual Basic .NET. The implementation of accessibility, online user assistance, and globalization are covered. Web Application security features including Windows-based authentication, form-based authentication, Microsoft Passport authentication, and XML Web service security are also taught.  more...

Introduction to the Internet and World Wide Web This course provides Internet and Web users with the knowledge and skills required to select an Internet connection type and Internet Service Provider (ISP) locate and retrieve information on the Web and communicate with others via the Internet.  more...

Introduction to ASP.NET Part 3: Web Services and Web Applications ...is is the final course in a three part series that covers Web services and enhancing the functionality of Web applications by using ASP.NET. The learner will be introduced to the concept of Web services learn to call and use a Web service and to create a Web service using Microsoft Visual Basic. Topics also covered are enhancing Web application functionality technologies such as state  more...

MS VB .NET: Web Development Part 5: Web Applications This course teaches the configuration and deployment of Web applications in Visual Basic .NET. The implementation of accessibility online user assistance and globalization are covered. Web Application security features including Windows-based authentication form-based authentication Microsoft Passport authentication and XML Web service security are also taught.  more...

Oracle9i Database Administration: Set Up Oracle Net Services This course covers the architecture and configuration of Oracle Net Services. It details client-server and web implementations in addition to additional features such as Dynamic Service Registration and the use of the Oracle Names Server as an LDAP Proxy. This course also discusses the configuration of the Oracle Shared Server and Oracle Names Server.  more...

Web Services Development using WebSphere Studio 5 Part 1: WebSphere Studio Introduction ...e opens with an introduction to distributed computing and Web Services their advantages and the challenges to which WebSphere Studio Application Developer offers solutions. Service-oriented architecture and the roles and operations of Web Services are covered. The course then presents a high-level overview of WebSphere Studio Application Developer its place in the Studio family and its  more...

Web Services Development using WebSphere Studio 5 Part 2: SOAP, JavaBeans, WSDL ...se looks at SOAP syntax and how SOAP messages are used in Web Services applications. It then describes the fundamental operations of the Apache AXIS SOAP engine the serialization framework in Apache SOAP and how it can be customized to solve specific serialization issues. The course then offers instruction on how to use the Web Services Wizard of WebSphere Studio Application Application  more...

Web Services Development using WebSphere Studio 5 Part 3: Web Services Clients and J2EE ...opens with the fundamentals of writing Java clients for a Web Service application. It then covers WebSphere Studio support for SOAP including Web Services Description Language (WSDL) files Web Service proxies and the TCP/IP Monitor. The second unit covers Java 2 Enterprise Edition (J2EE) fundamentals its primary services and the relationships between J2EE components and how these components are  more...

Web Services Development using WebSphere Studio 5 Part 4: UDDI and Application Server 5 ...sal Description Discovery and Integration (UDDI) within a Web Services application describing how to use it to publish and find a Web Service. Using Web Services Description Language (WSDL) with UDDI in the Service-Oriented Architecture (SOA) is covered. Instruction is given in how to configure and run a Unit Test UDDI registry and running the Web Services Explorer how WebSphere Studio  more...

Creating a Web Presence WWW101 - Creating a Web Presence In this course we will briefly go over some of the topics to consider in creating a web presence. Most of the material mentioned in this course is covered in other courses on LearningMeasure.com. This course is intended to be an overview of the topic. The topics covered are: Getting a Domain Name - Important for people to find your material on  more...

The Java Message Service new This course teaches everything that most Java developers will need to know about asynchronous messaging using the Java Message Service, or JMS. Both the point-to-point and publish-and-subscribe messaging styles are covered, but there is an emphasis on the more popular point-to-point approach using message queues. The course moves quickly from JMS fundamentals -- connections, sessions, queues,  more...

The JSP Standard Tag Library This two-day module introduces the JSTL, or JSP Standard Tag Library, actually a set of four custom tag libraries that establish a portable standard for common processing tasks in JSP. JSTL is a major part of the new scriptless authoring style encouraged (and enabled) by the JSP 2.0 specification. This module covers all four JSTL libraries in depth: The core actions, which support JSP  more...

Securing Java Web Services ...s Java developers to key technology for developing secure Web services. Specifically, we focus on XML signature and encryption standards, the WS-Security specification and token profiles, and the Security Assertions Markup Language (SAML). Students practice signing and encrypting XML message content, and configuring J2EE tools to support signature and encryption of SOAP messages under the Java  more...

Java Server Pages JSP This four-day course develops skills in JavaServer Pages, or JSP, which is the standard means of authoring dynamic content for Web applications under the Java Enterprise platform. It treats JSP 2.0, including older features such as scriptlets but focusing on newer features and techniques, including JSP expressions and the JSTL. At the end of the course, students will be well prepared to author  more...

Java EE 5 ...JSTL, and JSF. They will use JAX-WS to develop SOAP based web services. Students will learn about session and message-driven EJBs, as well as the new Persistence API. They will also be introduced to JavaMail, Java Message Service, Java Transaction API, and Java Management Extensions. LEARNING OBJECTIVES Describe the architecture and use of JEE technologies. Write web applications that  more...

Introduction to EJB This course introduces the experienced Java developer to Enterprise JavaBeans -- the Java EE standard for scalable, secure, and transactional Java components. EJB 3.0 has reinvigorated this area of Java enterprise development, with dramatic improvements in ease of use and smooth integration with servlet-based or JSF web applications. This course treats the 3.0 specification, with a few notes on  more...

Developing Java Web Services ...e prepares Java programmers to develop interoperable Java Web services and using SOAP, WSDL, and XML Schema. Students get an overview of the interoperable and Java-specific Web services architectures, and then learn the standard APIs for SOAP messaging and WSDL-driven, component-based service development. Both document-style and RPC-style messages and services are covered in depth. The  more...

Developing Web Services with WebLogic TM ...This one-week course prepares Java programmers to develop Web services and clients using the BEA WebLogic Platform(TM), in accordance with prevailing standards such as SOAP, WSDL, and JAX-RPC. Students get an overview of the interoperable and Java-specific Web services architectures, and then learn the standard (J2EE 1.4) APIs for SOAP messaging and WSDL-driven, component-based service  more...

Enterprise JavaBeans ...s the new features in EJB 2.1 for implementing SOAP-based Web services, using the JAX-RPC mappings between Java and WSDL. Also new for 2.1, there is a short chapter on using the EJB timer service. The course concludes with a chapter on best-practice EJB development: optimizations, design patterns and implementation techniques. LEARNING OBJECTIVES Understand the role of Enterprise JavaBeans  more...

SQL Server 2005 Reporting Services SSRS ... applications using URL access and the Reporting Services Web Service API, without requiring users to use Internet Explorer. Finally, you'll learn how to empower your users to create ad-hoc reports using Report Builder and Report Model projects. LEARNING OBJECTIVES Create complex reports employing expressions, the global collections, and conditional formatting. Create reports  more...

Web Services Using C and ASP NET ...realistic, hands-on, comprehensive coverage of developing Web services using ASP.NET and C#. Web services are an evolving series of standards that enable programs on various computers to communicate with other programs on similar or disparate computers transparently over the Internet. This course teaches in detail the skills needed to program Web services using ASP.NET. It also examines the  more...

Web Services Using Visual Basic and ASP NET ...realistic, hands-on, comprehensive coverage of developing Web services using ASP.NET and Visual Basic. Web services are an evolving series of standards that enable programs on various computers to communicate with other programs on similar or disparate computers transparently over the Internet. This course teaches in detail the skills needed to program Web services using ASP.NET. It also  more...

Introduction to WCF Using C ...f existing distribution mechanisms, which include ASP.NET Web services and .NET Remoting. WCF enables developers to produce highly configurable, secure, reliable and transactional services using a single simplified programming model. And since WCF supports the WS-* series of Web service standards, it enables simple interoperation with other platforms and technologies. This course covers the  more...

NET Overview ...cribed, including a discussion of the creation and use of Web services. The seminar concludes with a survey of additional .NET services, Windows Forms, ADO.NET, interoperability with COM and the Win32 API, and .NET Security. The seminar includes demonstrations of the development of Web applications and services and programming in C# and VB.NET using Visual Studio. Seminar attendees will be  more...

Testing Service-Oriented Architecture This course teaches the unique considerations for testing Service-Oriented Architectures (SOAs). Service-Oriented Architectures are comprised of loosely coupled software services to support the requirements of the business processes and software users. In an SOA environment, resources on a network are made available as independent services that can be accessed without knowledge of their  more...