Online Webber eLearning - Training Resources

Adobe RoboHelp Workshop ... instructor on how to get a copy of the PDF or help file. Webber, Granor. Is the Help Helpful?: How to Create Online Help That Meets Your Users' Needs. Hentzenwerke ISBN 1930919603. There will be reading quizzes on the chapters of this book. Educational Discounts When you sign up for this class, you may become eligible to purchase RoboHelp (Full Version) for a discounted price plus shipping  more...

Brand Management Developing a Brand Strategy ...by Avenport. You will meet with your assistants, Jennifer Webber and Matt Engles, who perform research duties and aid in preparing presentations for marketing team meetings. They have been assisting you in getting ready to report to the marketing staff on your brand's competitors and to present your analysis of the Qualera brand. In this simulation, Jennifer and Matt will brief you on their  more...

Professional Selling Over the Phone Preparation Strategies Professional Selling Over the Phone: Preparation and Strategies offers the student guidelines for preparing the teleselling workspace and maximizing telesales calls. The program provides processes for preparing telesales scripts and managing telesales calls. In addition, the program offers the student examples of communication techniques, such as implementing components of an effective voice,  more...

Call Center Mgt Managing Motivating Your Staff ...l center. You will then meet with R.J. Lynch and Jennifer Webber, two Call Center Supervisors, to discuss implementing a new training program for all call center employees. Unit 2: Motivating Call Center Employees (0.5 - 1 hour) Identify ways to motivate employees. Apply techniques for motivating an employee. Select ways  more...