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Webinars Training Seminars and Classes
From QLogy Management Services Pvt. Ltd
ITIL V3 Foundation Training in INR 2000 on-line e-learning cbt (computer based)study at homee-book QLogy Offers ITIL V3F eLearning with 100% Passing Warranty....Pay just INR 2000 + 10. 3% S. T... If you are already ITIL V3 Foundation Certified go for ITIL Advance module. We are the only Company in INDIA to provide all the ITIL INTERMEDIATE MODULES. We provide TWENTY Sample papers, but you can pass by solving just SEVEN, Quality of eLearning can be judged by listening to FREE sample  more...
From Discovery Detective Academy
Attorney Legal Professionals CLE Brown Bag Series ...webinars. 12: 30 -1: 30 pm. Approved Continuing Legal Education units given for Attorney's & Legal Professional's. Eat your lunch while learning and get 1 CLE. Topics to include are: Problems to avoid in Adoption Reunions, Asset Recovery what can be done, Approaches to directing a difficult Process Serve, Internet sources... Check our online calendar or shopping cart for topics  more...
From Business Industrial Network
Control Systems Technology - SCADA and PLC Training instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussionself directedbookcomputer lab Institution of Engineering and Technology (IET) Endorsed Training Provider! Innovative eLearning, upgrade your skills from your home or office. This On-Line PLC PLC/ SCADA course features hands-on tasks, real-world applications and use a multi-pronged approach involving self-study, interactive online webinars and homework assignments with a mentor on call. Duration: 12 Modules and 6 Live  more...
From TDM Webacademy
E104-7 Operations Management instructor led trainingon-line e-learning cbt (computer based)group study and discussion Description: The architect of a business is its operations management. That is how and what are the tasks of decision making, planning and control, and efficiently scheduling material and labor - all of which is critical issues to successful growth of an organization. This webinar provides an examination of how to identify and address operational issues that face the organization and  more...
E104-8 Human Resource Management instructor led trainingon-line e-learning cbt (computer based)group study and discussion Description: The human resources of a business are the employees of the business. Good employees provide the path for a business to survive and thrive. As such it is important to implement strategies to maximize on employee skills and performance. This webinar provides an examination of the strategies needed to have a well-thought-out hiring plan in place that supports the overall business  more...
E103-5 Organizational Structure and Management Plan instructor led trainingon-line e-learning cbt (computer based)group study and discussion The foundation of the success of a business is the quality of the people that works there. For this reason, particular attention must be paid to your organization structure and the key players that manage the day to day operations. This webinar provides an analysis of a business organizational structure, including principle or key employees and identifies strategies needed to develop a  more...
E103-4 Marketing and Sales Strategies instructor led trainingon-line e-learning cbt (computer based)group study and discussion A strategic foundation of a business marketing and sales plan is critical for businesses to compete and achieve success. This webinar is the fourth in the series designed to provide an analysis of effective marketing and sales strategy concepts. The objectives of this webinar are to provide participants with the knowledge and skills. This webinar is the fourth in the series designed to  more...
E103-6 Operations Planning instructor led trainingon-line e-learning cbt (computer based)group study and discussion Often times, operations planning is forgotten or not given the proper consideration when starting a small business. The fact of the matter is that, understanding how to how to manage the day-to-day functions of the business increases the potential for success when starting a business. This webinar provides an analysis of a business operations strategy to manage a business which includes the  more...
E103-7 Financial Planning instructor led trainingon-line e-learning cbt (computer based)group study and discussion The core of any business is a sound financial planning. Therefore, it is essential to have an understanding of business financials in order to start a business. This webinar provides an analysis of a business financial plan for managing and operating a business. Specific focus is on income analysis, cash flow analysis, business assets, business liabilities and financial assumptions.  more...
E103-8 Exit Strategy Plan instructor led trainingon-line e-learning cbt (computer based)group study and discussion A key component in developing a business plan is to determine an exit plan. That is, planning how to exit or end your business is just as important as planning to start your business. This webinar provides an analysis of how to develop long-term plans as to how and when a business shall close or transfer ownership.  more...
E104-1 Development and Growth Strategies instructor led trainingon-line e-learning cbt (computer based)group study and discussion Starting or creating a business lays the foundation for success. To be a successful entrepreneur, one must continuously explore strategies that build on the foundation. This webinar provides an examination of strategies needed to develop and grow a business and to meet business goals and objectives  more...
E103-3 Competition instructor led trainingon-line e-learning cbt (computer based)group study and discussion It is important for businesses to know what other businesses are doing so that they can match or improve their product or service. More importantly, businesses should know what the consumer preferences are in order to maintain an advantage over other businesses that sell the same or similar products. This webinar provides an analysis of a business competitive position and market share  more...
E103-9 Wrap-up Cover Page Statement of Purpose Table of Contents and Executive Summary instructor led trainingon-line e-learning cbt (computer based)group study and discussion The wrap-up of preparing a business plan is to ensure that the reader such as potential lenders and/ or investors can instantly seek critical information that will spark their interest; has a summary of the main points of the business plan and a statement that spells out the purpose of the business plan. This webinar provides an analysis of creating a cover page, preparing a statement of  more...
E103-2 Target Market and Industry Analysis instructor led trainingon-line e-learning cbt (computer based)group study and discussion Description: The success of starting and managing a business depends heavily on the understanding that an entrepreneur has created an environment in which customers, businesses, and certain economic conditions interact. That is, understanding the customers (target market) and the environment (industry). This Webinar provides an analysis of a business target market and industry.  more...
E104-2 Business Certifications instructor led trainingon-line e-learning cbt (computer based)group study and discussion Obtaining business certifications can be very beneficial. Such certifications can provide opportunities such as in local, state and federal government contracts. This webinar provides an examination of the requirements and benefits of government certification at the federal, state and local levels. Objectives: The objectives of this webinar are to provide participants with the knowledge and  more...
E104-5 Fiscal Management and Soundness instructor led trainingon-line e-learning cbt (computer based)group study and discussion Description: The ability manages and control current and future expenditures means to implement sound fiscal management practices. This webinar provides an examination of how to determine and plan for an organizational fiscal management and soundness position. Objectives: The objectives of this webinar are to provide participants with the knowledge and skills to: Define what fiscal  more...
E104-4 Procurement Opportunities instructor led trainingon-line e-learning cbt (computer based)group study and discussion Procurement is when a business purchase of goods and/ or services at the best possible total cost. The process of procuring or purchasing such products and services requires a organized process by both the organizing that are procuring products or services and the business that are providing such products or services. This webinar provides an examination of a basic procurement process,  more...
E104-3 Marketing Strategies instructor led trainingon-line e-learning cbt (computer based)group study and discussion Your business marketing strategy can be the factor that determines a business success or failure. That is, the business owner must determine their choice of customers and how they intend to reach those customers. This webinar provides an examination of how to identify, prioritize and implement marketing strategies to help grow a small business either through getting more sales or increasing  more...
E104-6 Legal Considerations instructor led trainingon-line e-learning cbt (computer based)group study and discussion Description: One of the steps in ensuring prospects for future business success is to ensure that legal and compliance are addressed. This webinar provides an examination of key legal considerations that impacts an organizationa ™s growth and supports the goals and objectives of the organization. Objectives: The objectives of this webinar are to provide participants with the knowledge and  more...
From Resources Unlimited
Everything DiSC Management Virtual Showcase Learn how the easy-to-use Everything DiSC ® Management training program from Inscape Publishing can teach your managers to bring out the best in each employee. Inscape Publishing is hosting ninety-minute webinars for Resources Unlimited to introduce our clients to the new Everything DiSC ® Application Library of training products including online DiSC Profiles, facilitation materials,  more...
From PMSoft Consultancy Pvt. Ltd
Accelerated PMP E Learning instructor led trainingon-line e-learning cbt (computer based) Introduction: This training program is conducted to expose the participants to an integrated approach to Project Management. It is designed to develop the necessary knowledge needed to manage projects effectively. Key Features: Live Online sessions, 7 lectures of 3 hrs each only on weekends, to continue for 4 weeks. Opportunity to discuss directly with the faculty & clarify all  more...
From Aptero Solutions
Webinars instructor led training Online, educational sessions, describing and demonstrating key techniques and approaches to the analysis of business process and systems. Topics covered will include (in different sessions): Business Process Modelling Notation (landscapes and workflows), Unified Modelling Language (primarily use case, activity and class mdoelling), Data Modelling (entity relationship and physical schema  more...
From HR Learning Center LLC
LABOR RELATIONS TRAINING One of the most difficult things for managers to do is to manage effectively in a represented environment. This is all the more true when your managers, who were used to managing in a non-represented environment, all of a sudden have to deal with labor relations issues for the first time. We will assist your managers in dealing effectively with the labor relations process and will provide an  more...
Top Tips For Managers to Prevent Harassment in your Workplace ...ho attend HR Learning Center's sexual harassment training webinars will review the heightened responsibilities they have with regard to unlawful harassment in the workplace and will fully understand their obligations with regard to their legal responsibilities as managers. The course incorporates a review of what should be included in a company's Sexual and Unlawful Harassment Policy, including  more...
HIRING DOS AND DONTS This one-hour on-line live interactive webinar will provide managers with top tips to avoid liability when hiring employees. Learn what questions you can and cannot ask during the interview process. Learn how to avoid asking questions that can lead to discrimination claims later on. Also, learn what employment-at-will really means and how to avoid losing your right to hire or fire at-will.  more...
AVOID LEGAL PITFALLS OF DRAFTING JOB DESCRIPTIONS Job Descriptions are legal documents that can and often are used in a court of law as evidence against an employer. Learn how to avoid the legal pitfalls of drafting these legal documents and best practices for drafting all of your job descriptions. This on-line live webinar will help you avoid legal problems related to the Americans with Disabilities Act, employment discrimination and  more...
MULTI-STATE EMPLOYERS TIPS FOR DRAFTING EMPLOYEE HANDBOOKS FOR ALL LOCATIONS Multi-state employers face many legal pitfalls when drafting their employee handbooks. Learn how to avoid these legal perils and ensure compliance with the state laws of the states in which you operate. This on-line interactive webinar will help you understand how to treat each state's legal requirements when drafting your employee handbook.  more...
From Expanding Thought
Tune Up Your Listening on-line e-learning cbt (computer based)group study and discussionworkshop / seminar ...webinars, each 90 minutes webinar #1 builds awareness of listening habits and their impact on communication. Participants take the assessment instrument, Hear! Hear? Your Listening Portfolio that describes their use of four different listening habits. Participants examine how they prefer to listen, their listening strengths and challenges, and the appropriateness of their listening habits at  more...
From HR Learning Center LLC
TOP TIPS TO AVOID LIABILITY WHEN FIRING EMPLOYEES This live on-line webinar will provide all the information your managers need to know to prevent liability when terminating employees. HR Learning Center will provide tips on providing documentation to support your termination decision and avoid claims of discrimination when terminating empoyees. We will also provide information on ways to avoid claims of wrongful discharge and breach of implied  more...
TOP 10 FMLAADA MISTAKES EMPLOYERS SHOULD AVOID Learn how to avoid the pitfalls of the FMLA and ADA. Get the latest on the Amendments to the FMLA and ADA as well as the Department of Labor revisions to the FMLA Regulations. Stay Informed! This one-hour live on-line webinar provides all the information that you need to know to ensure compliance with the FMLA and ADA. Learn how to recognize a serious health condition and how to designate that  more...
From GlobalCompliancePanel
Dietary Supplement Regulatory Compliance in the United States Labeling Product Claims Updates from the FDA - Webinar By GlobalC This 90 minute live, interactive webinar will review the dietary supplement regulations and discuss how to verify that your products are compliant, while citing differences with food and drug regulations. We will also cover what qualifies a material as a dietary ingredient, considerations for manufacturers and distributors, requirements for compliant labeling and acceptable marketing claims. An  more...
Risk Management in IEC 60601-1 Third Edition - Webinar By GlobalCompliancePanel IEC 60601-1 Third Edition was released in late 2005. It is a new philosophy in standards for medical electrical devices to accommodate rapid advances in technology. This new philosophy has been difficult for test houses and compliance bodies to absorb and develop test strategies. Currently, the EU and Canada have announced May 31-June 1, 2012 as the date when the Second Edition will be  more...
Medical Coding for Dental Sleep Apnea Treatment - Webinar By mentorhealth This webinar will provide the information that dental practices need to be able to truly help their patients afford this life saving treatment. All areas of helping dental practices implement this profit boosting system will be discussed. Price List: Live : $195. 00 Corporate live : $695. 00 Recorded : $245. 00 webinars@mentorhealth. com Phone: 800-447-9407 Fax: 302-288-6884  more...
The Best Ways to Add Efficiency to Dental Business Office Systems - Webinar By mentorhealth This webinar will fill in the gaps and provide the know-how to add the much needed efficiency to those systems. With the current economy making profitability more difficult, attending this webinar will help provide the tips to be more profitable through greater efficiency. Price List: Live : $195. 00 Corporate live : $695. 00 Recorded : $245. 00 webinars@mentorhealth. com Phone:  more...
Best Practices in Analyzing and Reporting Financial Outcomes in the Hospital Industry - Webinar By mentorhealth This 90 minute webinar has been designed to dispel the myth that information is not available in the healthcare industry to good and rational financial decisions. Tuesday, November 15, 2011 10: 00 AM PST | 01: 00 PM EST  more...
Important Sterilization Information for Product Developers - Webinars GlobalCompliancePanel Product developers have the responsibility of the development of medical devices or healthcare products that will be sterilized; however they may not have an adequate understanding of the sterilization processes and its impact to the functionality of the product and its package. Tuesday, November 29, 2011 10: 00 AM PST | 01: 00 PM EST  more...
The Controls for Outsourcing Manufacturing and Testing - Webinar GlobalCompliancePanel The webinar will begin with a brief review about the importance of quality systems and their role in maintaining the organization. Outsourcing will be defined and examples throughout the FDA regulated industry will be discussed. Of course, regulatory requirements will be discussed to include the FDA's current thinking about the required controls. Particular emphasis will be given on the importance  more...
Pharmaceutical and Medical Device Good Manufacturing Practices - Similarities and Differences - Webinar By GlobalCompliancePanel This webinar will explore differences and similarities between these GMPs as well as show how they relate to other quality systems, regional regulations, and guidance documents. Examples include ICH, GHTF, ISO particularly ISO 13485 as well as European quality requirements. The considerable use of graphical techniques will enhance this learning experience. Questions are strongly encouraged. Price  more...
Working with the Pharmacopeias and Compendia - Webinar By GlobalCompliancePanel Every developed country has a pharmacopeia, including the European Union. This webinar will explore the function that the pharmacopeias play in the regulation and quality control of pharmaceutical products. The pharmacopeias play a key role in setting standards for individual pharmaceutical products. These standards are both for the physico-chemical properties of pharmaceuticals and for the  more...
Introduction to Contamination Control Master Plans - By GlobalCompliancePanel Why you should attend: Manufacturers of human medical products have established myriad control programs to comply with FDA regulations regarding control of product contaminants. However, due to variable emphasis being placed on each of these control elements by FDA auditors, most manufacturers have developed their programs in a piecemeal fashion. Thus, each element in a manufacturer's control  more...
Verification vs Validation in Regulated Industries - webinars by gcp Attend this webinar to understand the differences and benefits of verification and validation. Learn about the risks and complications involved with the application of sound verification and validation principles.  more...
FDA Inspections - Dos Donts - webinars by gcp The purpose of the FDA inspection is a verification activity that should demonstrate to the regulatory agency and provide assurance that products consistently meet quality expectations and that your company is operating in a consistent and compliant state of control.  more...
Design Planning and Conducting Effective Audits - Webinars by gcp Internal quality system audits should be viewed as an improvement tool. Too often due they have a negative connotation and are viewed as a necessary evil. Effective audits can comply with the regulations and also be a source of improvement.  more...
Breakthrough Performance Management that is Practical Effective and User-Friendly Overview : The performance conversations method is designed to provide feedback, not appraisal. This approach provides real time information that the employee can use to make adjustments to their work so that fewer corrections are necessary. The three ingredients to successful outcomes are feedback, accountability, and growth. Using this method, the manager becomes a coach who spurs on the  more...
Human Behavior in Cleanrooms and Controlled Environments - Webinar By GlobalCompliancePanel his live webinar concentrates on identifying good and bad cleanroom behavior. It provides training in cleanroom contaminants and how they are affected by humans. The key benefits of this course are: In-dept understanding of cleanroom contaminants. Achieve satisfactory inspections more easily. Higher assurance of new medical product approvals. Minimize nonconformances.  more...
From NEi Software
Advancements in Simulation Series Webinar 4 Analysis Optimization instructor led trainingon-line e-learning cbt (computer based) ...mization Register for this series of complimentary webinars to learn about advancements in software driven product design testing. Engineers will gain insight into how to use the latest FEA software innovations to help meet business objectives such as reducing material costs, time to market and field failures. NEi Software FEA experts will provide specific applications for the  more...
Advancements in Simulation Series Webinar 3 Nonlinear Analysis instructor led trainingon-line e-learning cbt (computer based) ...Analysis Register for this series of complimentary webinars to learn about advancements in software driven product design testing. Engineers will gain insight into how to use the latest FEA software innovations to help meet business objectives such as reducing material costs, time to market and field failures. NEi Software FEA experts will provide specific applications for the  more...
From BLE Training Group
Managing Government Contracting instructor led trainingon-line e-learning cbt (computer based)coursewarebook BLEa ™s contract administration training course will help administer and manage contracts on schedule and within budget. You will learn the keys understanding the Federal Government, General Services Administration (GSA) Schedules, the Federal Acquisition Regulations (FAR), Source Justifications, Primes. Subcontract relationships and flow down clauses and more. BLE...A Better Learning  more...
From ProfessionalOrganizers . com
Records Management 5 - Additional RM Program Components - On-Demand Webinar ...webinars dealing with Records and Information Management will look at the other program components that should be considered to develop an effective and efficient program. Topics covered include: vital records protection; choosing the right medium or mix of media for storing the records; scanning records; policies and procedures; privacy; placing records on hold for litigation; and managing  more...
Records Management 3 - Retention Scheduling - On-Demand Webinar ...webinars covers retention schedules. Topics include what the schedule should include, how to gather the data, how to apply legislation and get approvals. Michael Oa ™Shea has been involved in Records and Information Management consulting for over 20 years. He is one of the most respected international experts in traditional and emerging forms of information technology. He is currently  more...
Comprehensive Training Program for Professional Organizers On-Demand Webinars The Comprehensive Training Program for Professional Organizers gives you that quantum leap needed to operate a successful organizing business and achieve your full potential in the shortest timeframe possible. The in-person three-day live seminar will give you a face-to-face experience to help you to create, market and operate your own organizing business.  more...
From Monkey Consulting Mac Services
MoneyWorks Webinars Modular approach to learning MoneyWorks accounting software, conveniently over the web.  more...
From Design By DesAnn
Home Staging Summer School Webinar Series instructor led trainingon-line e-learning cbt (computer based)study at homeworkshop / seminar ...ng and Staging Academy does it again! Cost: $118 for 2 webinars and follow up home assignment for assessment Do you want to gear up for Fall with new and creative ideas to make the most from your Staging Business? Or maybe you simply want more confidence when it Time for Staging Summer School comes to evaluating and pricing a staging project. Join three of The Decorating and  more...
From Rescue Institute
Executive Coach Training- Just 179 SHRM and CPD Approved instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewareworkshop / seminar ...he run. You will also have access to all the classes via webinars that you can access on your own schedule. PLUS, you will also receive a Graduation Certificate upon completion of the course. Sound like a good fit for you? If so, herea ™s how to enroll: Why train with us? We are the Global Leader in Executive Coaching Training. We have trained hundreds of Executives, Managers,  more...
From Avarra Solutions, LLC
Professional Networking with LinkedIn and Biznik We'll remove the mystique of LinkedIn and Biznik and teach you how to get you and your business noticed, expand your network, find your target audience, promote your company to other businesses, and much more.  more...
From PsyAsia International
Saville Consulting Wave Free Webinar from PsyAsia International instructor led trainingon-line e-learning cbt (computer based)group study and discussionself directedworkshop / seminartrain the trainer Saville Consulting Wave - What makes it a more valid personality assessment than its competitors? for more details please visit: www. psyasia. com  more...
From Lithan Genovate (SAP Education Partner)
SAP Consultant Training and Certification - Fortnightly Scheduled Webinars instructor led traininggroup study and discussion The SAP Consultant Certification Programme also referred to as SAP Academy Courses is offered both Full time (Mondays to Fridays from 9am to 5pm) or Part Time (usually 3 days per week after regular office hours including one weekend day). We encourage you to either contact us by email for any course enquiries or call However, if you wish to understand and find out more on the various SAP  more...
From TrainHr
The Truth About Pay for Performance Techniques for Difficult Economic Times - Webinar By TrainHR This session will also discuss uncommon strategies that can have a greater impact on performance and morale than traditional pay for performance systems. Key strategies for non-profit organizations will also be discussed as there are compensation techniques that can be employed in any environment. A good compensation system is designed with clear goals, communicated clearly, and executed  more...
Recent Federal Regulations Affecting Employee Benefits - Webinar By TrainHR This presentation will provide attendees with an introduction to some of the many new regulations relating to employee benefits, with a focus on regulations that have been issued in the past year or so. Most of the new regulations relate to the Patient Protection and Affordable Care Act (PPACA, also known as health care reform). Other regulations that will be summarized include the ADA  more...
Bulletproof Documentation HR Supervisor Manager Training - Webinar By TrainHR In our litigious society, it has become more & more important for supervisors to know how to document & discipline employees to avoid law suits and manage employee performance effectively.  more...
From International Probationary Association
Bank PO Exam CoachingTraining Classes on-line e-learning cbt (computer based) ...ty of services, including: - Bank PO Training Classes, Webinars, Seminars - Comprehensive Certification Programs - Members-Only Discussion Forum - Download Library - Study Guides - Bank Exam Prep Kits - And Much More! Through our online training classes, students all across India gain a thorough understanding of General Banking, Administrator Work, General Awareness, English  more...
From Concise Courses
BPI and RESNET Certification in Texas and South Carolina instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussion We offer courses to become a BPI Building Analyst or RESNET HERS Rater and therefore authorised to work under the "Home Star Energy Retrofit Act of 2010" which is an energy reducing initiative commissioned by President Obama. We offer the course by blended learning which can be done at home via interactive webinars and by field testing which is done either in Texas or South Carolina. In  more...
From Business901
Marketing Your Black Belt ...minutes(Friday@ 11: 00AM) In addition to the six live webinars and coaching sessions, the program includes: White papers and resources Website where participants can interact, form referral groups and find additional training resources Weekly email support between class sessions Review of individual marketing action plans with feedback All class sessions are recorded so  more...
From International Contact Center Academy
Contact Centre Group 2010 Webinars Lean Six Sigma Demystified Practical Easy to Implement Ideas A Handy Guide for Managers Su Measuring performance is fundamental to any contact center operations whether it is a large or small. The measurement process is the primary data collection vehicle for management, yet few contact centers have a program or resources in place for identifying and improving performance measures. As a result, many managers operate with a haphazard collection of uncoordinated and often irrelevant  more...
From ProjectingIT
Project Management using Microsoft Project Training Course Online Classroom instructor led trainingon-line e-learning cbt (computer based) ...Management using Microsoft Project Training Online Course Webinars are also available in Gulf, Middle East, Dubai, Abu Dhabi, Sharjah, Bahrain, Kuwait, Jordan, Egypt, Sri Lanka, Singapore, Malaysia, Kualalumpur, Philippines, Japan, China, Hong Kong, South Korea, Seoul, South Africa, Johannesburg, Durban, Mauritius. Kenya, UK, London, Birmingham, Bristol, Edinburgh, Manchester, Ireland, Dublin,  more...
From Business Expert Webinars
E-Mail Communication: Power, Peril, and Protocol Learn what to do before you press Send American businesses sent 1.4 trillion e-mails last year, and the vast majority were short missives hastily typed and fired off without much thought. You re addicted to its speed, but have you mastered the correct use of the tool? A poorly written e-mail can damage relationships, ruin a sales opportunity, and even limit your ability to move up within your  more...
Empower Others to Promote Your Business What if you could cut your prospecting time in half? How about never having to prospect for business again because you ve developed a network of Ambassadors to seek and find business for you? The Ambassador relationship is the ultimate relationship in sales. Also known as champions or advocates, Ambassadors see such benefit in what you do and the products and services you provide, that they re  more...
Use Customer Service to Win Loyal Clients Differentiate By Making Client Satisfaction Pervasive Throughout Your Organization When service is blas , price becomes the decision driver for customers. If you aren't committed to delivering a high-level service experience, be prepared for a never-ending price war that slashes your margins. Today's marketplace demands that companies deliver consistent, stellar service to retain their existing  more...
Effective Writing for Sales Professionals Learn to Use Sales Writing for a Competitive Edge With the economy in strife, there are fewer sales opportunities in play. How do you make sure you are the one who wins the account? You need a competitive edge that will push you over the top and there is one at your fingertips. Sales people who master written sales communication get the account and the commission. Dr. Julie Miller, author of  more...
Advanced Customer Service Planning for Services Firms Align Your Firm s Service Delivery With The Desires of Your Clients According to the American Society of Quality, 68% of clients leave because of an attitude of indifference from a company employee. Excellent customer service doesn't happen by accident. It is designed, planned, and scripted to account for every aspect of the customer service experience. Most services firms cross their fingers  more...
Customer Service for a Social Media World Techniques Designed To Delight Your Clients For Retention and Growth Customers are more demanding than ever and with social media; it's never been easier to share their customer service experience with the world. The question is whether that message is positive or negative. And customer satisfaction isn't just about keeping clients. Satisfied clients buy more services, provide references, and  more...
Get New Sales People Generating Revenue Fast Develop a Plan That Quickly Gets New Hires Up to Speed As a sales manager, you rely entirely on your sales team for revenue performance; and succeed or fail based on how they do. Your ability to effectively onboard your newly- hired sales people will make or break your year. Every moment that your new sales person is not armed to sell translates to lost sales opportunities and is a glaring cost  more...
How to Become A Great Sales Leader Learn The Secrets to Building A Winning Sales Team Baseball managers don't throw a pitch or hit a ball. They lead their team through thick and thin to deliver victories. As a sales manager, you rely on your sales team to hit homeruns every day. In a challenged economy, your sales team may be finding it tough to take a good swing at the plate these days. Your sales team is looking to you for  more...
How to Run Effective Internal Meetings Increase Productivity with Well-Run Meetings As you are searching high and low for the costs that are dooming your business, you are forgetting one of the most expensive ones unproductive, unnecessary meetings. Talk to your employees and you will hear the complaints fly: being invited to meetings that are not geared toward them meetings that are poorly run and meetings that were not needed at  more...
Time Management for Sales People Find More Time to Sell Without Working More Hours How many selling hours did you have last week? It's a frighteningly low number, isn't it? High-performing sales people spend 28% of their time selling actively, face to face sales under-performers spend just 14%. If only a small fraction of your time is spent on high-value selling activities, what chance do you have of hitting your revenue and  more...
How to Sell Consulting Services to the Federal Government Leverage the unprecedented spend by this market segment Hundreds of millions of dollars are being spent today by the federal government on consulting services. Right now, their leaders are being judged by how quickly they can spend their money to help drive the economy through the stimulus plan. Yet, if your consulting firm is not well-positioned to pursue this market, you will be left out of  more...
Differentiation Strategies for Financial Advisors Create Compelling Stories To Stand Out From Your Competitors and Win More Clients The competition for new clients is fierce in the financial advisor industry. You're up against the big guys who offer a comprehensive suite of financial services as well as financial advisors deeply entrenched in the region for ages. Although competition is tough, there is a secret strategy for becoming the victor  more...
The Busy Professional's Guide to Social Networking Leverage this Power In Just Minutes A Day Social networking is hot, but you are still sitting on the sidelines. You hear about LinkedIn, Facebook, Twitter, blogging and perhaps, it's all so overwhelming with your plate already full with other initiatives. Getting involved with social networking can help you and your business grow without a huge time investment if you know how. Lynne  more...
Profitability Strategies for Service Firms Find the cost sinkholes that are draining your profits Business leaders in service firms are under enormous pressure to find opportunities to reduce costs. While you have already undergone a round of cost-cutting, the cuts did not produce the expected results to the bottom-line. The company is relying on you to create cost reduction strategies without damaging the brand, but you've exhausted  more...
Prosperity Economic Strategies for Business Executives Apply the Principles of Prosperity to Your Business and Your Life As the economy struggles and your stock portfolio continues to shrink, it s normal to become increasingly preoccupied with money. But focusing more attention on money actually makes you less effective at making and keeping it. To attract the wealth you want, you need to embrace the economics of prosperity. This simple, yet  more...
Organizational Skills For Professional Business Women Rediscover Your Productivity Mastery CRMs, PDAs, and cell phones were supposed to help you become more organized and productive. Instead, they've caused you to become more scattered, disorganized, and overwhelmed. Some data in here, some contacts in there, and appointments in all of them. Keeping yourself organized has never been more difficult or frustrating. As a professional business woman,  more...
Create a Client Experience to Grow Your Financial Advisor Practice Strategies for Developing a Consistent, Memorable Impression Over 80% of surveyed clients said they were dissatisfied with their financial advisor. That's pretty scary if that includes your client base. You certainly can blame the economy for some of your client s frustration but are you responsible too? How you define the client experience affects, not only retention, but also the new clients  more...
How to Re-Energize Your Sales Team In Tough Times Learn How to Re-engage and Motivate Your Sales Organization Budget cuts, lost accounts, and staff reductions have left your sales organization fatigued. Once, they were so committed to your company and product that they oozed with passion. Those days are gone. You can see the lost, unfocused look on their faces and you don't know what it will take to get them back on track. You tried praise  more...
Get Hired! Secrets to Mastering the Job Interview Learn to Interview With Impact 'Why did he get the job when I'm better qualified?' Relying on credentials and accomplishments won't get you hired. In today's competitive job market, the winner of the job foot-race is the one who interviews best. It is the master interviewer that gets the job, not the expert pedigree. Karen Avery, founder and president of Next Generation Careers and award-winning  more...
Master Cold Calling to Drive Revenue Techniques to Get Your Foot In the Door Technology has created tremendous barriers for sales people. From caller ID to voicemail to professional screeners, reaching the decision-maker has never been more challenging. When you finally reach them, you have a mere few seconds to capture their attention or you get the dreaded click and opportunity is lost. For most sales people, the prospecting call  more...
The Sales Compensation Conundrum How to Develop a Truly Effective Sales Compensation Plan Developing a sales compensation plan can be a pretty intimidating undertaking. What are the most critical decisions you need to make? What compensation plan structure will motivate your salespeople to achieve the targets you set for them without producing unintended consequences? Sales performance expert Alan Rigg has helped hundreds of  more...
Survive and Thrive In Economic Turbulence How to build business by ensuring your teams are right-sized, well-managed & clear-focused In a troubled economy, it s more critical than ever that every employee pulls his or her weight. To maximize profits, each person must be making the full contribution for which they were hired. As a leader, you must eliminate redundancy and lack of accountability or you ll lose money. Lean, focused teams  more...
A Seat at the Table How Top Salespeople Connect and Drive Decisions at the Executive Level Are you a sales person who sells their wares or a business person who builds solutions? If you are tasked with calling into the executive suite, you best be the latter as the traditional seller will fail here. Executive-level selling requires a completely unique skill set, not only to get in the door, but to get the deal  more...
Align Vision, Mission, and Strategy to Reach Your Goals Leadership Strategies for Managers Yogi Berra said it best, 'Be very careful If you don't know where you're going you might not get there.' As a business leader, your organization needs to have a vision - and a plan to implement it - to reach your goals. If not, your team will be unfocused and underperform. Many think that creating a vision is too difficult and time consuming while others think  more...
Performance-Based Sales Recruiting How to Hire More Top Sales Producers and Jump-Start New Hire Sales Performance How expensive are sales hiring mistakes? To answer this question, take a look at the difference in revenue, gross margin or profit (whichever number is most important to you) produced by your company s top sales producers and your bottom sales producers. Then add in the costs of recruiting and training new salespeople.  more...
Managing Difficult Employees In Key Positions Five Proven Strategies to Maximize Expertise and Minimize Angst Difficult people wreak havoc in your company. You know that. Difficult people who hold key positions are even more problematic. When leadership power, authority and decision-making fall into the hands of an employee with poor or non-existent people skills, you are likely to be losing up to 40% of your profits: money going out the  more...
Marketing Strategies to Reach the Gay and Lesbian Community Learn how to reach this powerful, niche market segment According to the Selig Center for Economic Growth, the gay and lesbian market is the 3rd largest consumer segment with a buying power of $720 billion. This rapidly growing market can be a key revenue source for your company - IF you know how to reach them. Fear and a lack of knowledge of this market segment may be keeping you from creating a  more...
Drive Employee Productivity in Challenging Times Strategies to Regain Focus of Your Team Budget cuts. Employee layoffs. Doubled workload. Your employees are being asked to do more with less with all of these factors contributing to productivity paralysis. Yet, as the manager, you re accountable for ensuring productivity goals are achieved despite all of these hurdles. How do you regain control in this sticky situation to achieve corporate  more...
Article Publishing to Grow Your Business or Consulting Firm ... As an added bonus, you will receive the Business Expert Webinars list of websites that publish your articles for free. Ken Lizotte CMC is author of The Expert s Edge: Become the Go-To Authority that People Turn to Every Time (McGraw-Hill) which explores how consultants, business owners, entrepreneurs, attorneys, professional servcies firms, expert professionals and entire companies can  more...
What Financial Planners Don t Tell Business Executives Leverage Prosperity Economics to Re-Establish Your Wealth The market has squeezed dollars out of your savings, delayed your retirement, and you feel your net worth shrinking. As a business executive, you know you need to do something, but you also know that when fear is high, intelligence is low. With a sea of conflicting information, you don't know what to do next and cannot afford a misstep. Do  more...
Prosperity Economic Strategies for Business Executives Apply the Principles of Prosperity to Your Business and Your Life As the economy struggles and your stock portfolio continues to shrink, it s normal to become increasingly preoccupied with money. But focusing more attention on money actually makes you less effective at making and keeping it. To attract the wealth you want, you need to embrace the economics of prosperity. This simple, yet  more...
Get New Sales People Generating Revenue Fast Develop a Plan That Quickly Gets New Hires Up to Speed As a sales manager, you rely entirely on your sales team for revenue performance; and succeed or fail based on how they do. Your ability to effectively onboard your newly- hired sales people will make or break your year. Every moment that your new sales person is not armed to sell translates to lost sales opportunities and is a glaring cost  more...
Leading In A Bad Economy What Authentic Leaders Must Know to Make a Necessary Difference As a leader, do you ever feel like an impostor? Or, wonder why you ever thought you could pull off your vision? In this turbulent economy, you would be in good company if you were doubting your leadership. NO! Now is the critical time to take stock, step up, and shine as a leader to insure that your company not only survives, but  more...
Strategies to Find Your Next Job Fast! Learn How to Conduct A Successful Job Search Post a resume on a job board, respond to a few online job ads, call a couple of recruiters and still no job opportunity is in sight. The typical job search lacks a game plan, focus, and direction leading the search to take, what feels like, forever. With today's competitive job market, you can't afford to thrash about; you need a job search strategy.  more...
Forecasting & Pipeline Management How to Eliminate Stalled Opportunities from Your Company s Sales Opportunity Pipeline What is the condition of your company s sales opportunity pipeline? How many of the opportunities have been stalled at the same step in the sales cycle for weeks or months? If sales forecasts and opportunity pipelines are inaccurate, or if opportunities do not close in predictable time frames, it can wreak  more...
How to Handle Customers Who File for Bankruptcy What You Need to Know Before Working With A Claims Trader Another customer filed for Chapter 11 bankruptcy and the pain sets in that you will never see a penny of the outstanding receivables. Then, the call comes from a claims trader who offers you sixty cents on the dollar for the outstanding debt. It's as if a fairy has come to rescue you It's all too tempting, but there are legal risks when  more...
Keys to Unlocking Your Employees Potential Strategies to Improve Employee Performance As a manager, you feel the pressure to keep your top performers happy and dedicate your time trying to get subpar performers to rise to the challenge. You've been tasked with delivering results, but unless your employees take ownership of their performance, the goals will not be met. If you haven't been trained how to develop your team or don't have the  more...
Develop A Marketing Plan to Retain and Grow Your Customer Base Uncover the Secrets About Your Customer's Buying Habits You've heard it before. It's much more costly to find a new customer than to expand the buying relationship with an existing one. While the concept is not new or revolutionary, most companies don't know what drives their customers to buy, and what else they can sell them. Worse yet, they leave the door wide-open for their competitors to  more...
Negotiating With The Big Dogs How Small Businesses Can Contract Without Losing Their Shirt Every small-business owner dreams of landing big clients. But doing business with the big guys doesn t automatically mean big profits. Their executives and procurement officers are well-trained and ready to put the squeeze on you during contract negotiations. If you can't hold your own in the negotiation, be prepared to sacrifice all of  more...
Use Customer Service to Win Loyal Clients Differentiate By Making Client Satisfaction Pervasive Throughout Your Organization When service is blas , price becomes the decision driver for customers. If you aren't committed to delivering a high-level service experience, be prepared for a never-ending price war that slashes your margins. Today's marketplace demands that companies deliver consistent, stellar service to retain their existing  more...
How to Become A Great Sales Leader Learn The Secrets to Building A Winning Sales Team Baseball managers don't throw a pitch or hit a ball. They lead their team through thick and thin to deliver victories. As a sales manager, you rely on your sales team to hit homeruns every day. In a challenged economy, your sales team may be finding it tough to take a good swing at the plate these days. Your sales team is looking to you for  more...
Never Have Another Cold Call! Know More Than You Ever Thought You Could About Your Prospects, Clients, and Competitors You've heard it before Knowledge is power and, as a sales professional, you need that power to sell. A tremendous amount of information is available at your fingertips to prepare for a sales call or research competitors, but few know how to find it online. Deals are lost every day because the wrong sales  more...
Organizational Skills For Professional Business Women Rediscover Your Productivity Mastery CRMs, PDAs, and cell phones were supposed to help you become more organized and productive. Instead, they've caused you to become more scattered, disorganized, and overwhelmed. Some data in here, some contacts in there, and appointments in all of them. Keeping yourself organized has never been more difficult or frustrating. As a professional business woman,  more...
Drive Employee Productivity in Challenging Times Strategies to Regain Focus of Your Team Budget cuts. Employee layoffs. Doubled workload. Your employees are being asked to do more with less with all of these factors contributing to productivity paralysis. Yet, as the manager, you re accountable for ensuring productivity goals are achieved despite all of these hurdles. How do you regain control in this sticky situation to achieve corporate  more...
Get New Sales People Generating Revenue Fast Develop a Plan That Quickly Gets New Hires Up to Speed As a sales manager, you rely entirely on your sales team for revenue performance; and succeed or fail based on how they do. Your ability to effectively onboard your newly- hired sales people will make or break your year. Every moment that your new sales person is not armed to sell translates to lost sales opportunities and is a glaring cost  more...
Use Customer Service to Win Loyal Clients Differentiate By Making Client Satisfaction Pervasive Throughout Your Organization When service is blas , price becomes the decision driver for customers. If you aren't committed to delivering a high-level service experience, be prepared for a never-ending price war that slashes your margins. Today's marketplace demands that companies deliver consistent, stellar service to retain their existing  more...
Empower Others to Promote Your Business What if you could cut your prospecting time in half? How about never having to prospect for business again because you ve developed a network of Ambassadors to seek and find business for you? The Ambassador relationship is the ultimate relationship in sales. Also known as champions or advocates, Ambassadors see such benefit in what you do and the products and services you provide, that they re  more...
Create a Client Experience to Grow Your Financial Advisor Practice Strategies for Developing a Consistent, Memorable Impression Over 80% of surveyed clients said they were dissatisfied with their financial advisor. That's pretty scary if that includes your client base. You certainly can blame the economy for some of your client s frustration but are you responsible too? How you define the client experience affects, not only retention, but also the new clients  more...
How to Sell Consulting Services to the Federal Government Leverage the unprecedented spend by this market segment Hundreds of millions of dollars are being spent today by the federal government on consulting services. Right now, their leaders are being judged by how quickly they can spend their money to help drive the economy through the stimulus plan. Yet, if your consulting firm is not well-positioned to pursue this market, you will be left out of  more...
Prosperity Economic Strategies for Business Executives Apply the Principles of Prosperity to Your Business and Your Life As the economy struggles and your stock portfolio continues to shrink, it s normal to become increasingly preoccupied with money. But focusing more attention on money actually makes you less effective at making and keeping it. To attract the wealth you want, you need to embrace the economics of prosperity. This simple, yet  more...
Customer Service for a Social Media World Techniques Designed To Delight Your Clients For Retention and Growth Customers are more demanding than ever and with social media; it's never been easier to share their customer service experience with the world. The question is whether that message is positive or negative. And customer satisfaction isn't just about keeping clients. Satisfied clients buy more services, provide references, and  more...
What Financial Planners Don t Tell Business Executives Leverage Prosperity Economics to Re-Establish Your Wealth The market has squeezed dollars out of your savings, delayed your retirement, and you feel your net worth shrinking. As a business executive, you know you need to do something, but you also know that when fear is high, intelligence is low. With a sea of conflicting information, you don't know what to do next and cannot afford a misstep. Do  more...
Strategies to Find Your Next Job Fast! Learn How to Conduct A Successful Job Search Post a resume on a job board, respond to a few online job ads, call a couple of recruiters and still no job opportunity is in sight. The typical job search lacks a game plan, focus, and direction leading the search to take, what feels like, forever. With today's competitive job market, you can't afford to thrash about; you need a job search strategy.  more...
How to Handle Customers Who File for Bankruptcy What You Need to Know Before Working With A Claims Trader Another customer filed for Chapter 11 bankruptcy and the pain sets in that you will never see a penny of the outstanding receivables. Then, the call comes from a claims trader who offers you sixty cents on the dollar for the outstanding debt. It's as if a fairy has come to rescue you It's all too tempting, but there are legal risks when  more...
A Seat at the Table How Top Salespeople Connect and Drive Decisions at the Executive Level Are you a sales person who sells their wares or a business person who builds solutions? If you are tasked with calling into the executive suite, you best be the latter as the traditional seller will fail here. Executive-level selling requires a completely unique skill set, not only to get in the door, but to get the deal  more...
What Financial Planners Don t Tell Business Executives Leverage Prosperity Economics to Re-Establish Your Wealth The market has squeezed dollars out of your savings, delayed your retirement, and you feel your net worth shrinking. As a business executive, you know you need to do something, but you also know that when fear is high, intelligence is low. With a sea of conflicting information, you don't know what to do next and cannot afford a misstep. Do  more...
Time Management for Sales People Find More Time to Sell Without Working More Hours How many selling hours did you have last week? It's a frighteningly low number, isn't it? High-performing sales people spend 28% of their time selling actively, face to face sales under-performers spend just 14%. If only a small fraction of your time is spent on high-value selling activities, what chance do you have of hitting your revenue and  more...
Marketing Strategies to Reach the Gay and Lesbian Community Learn how to reach this powerful, niche market segment According to the Selig Center for Economic Growth, the gay and lesbian market is the 3rd largest consumer segment with a buying power of $720 billion. This rapidly growing market can be a key revenue source for your company - IF you know how to reach them. Fear and a lack of knowledge of this market segment may be keeping you from creating a  more...
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