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From Boston University Corporate Education Center
Facilitating JAD Sessions
Business needs and requirements are not always translated into the functions and cases that meet these needs. It requires a skilled facilitator who can ask the right questions and manage participants who are sometimes demanding. In a successful JAD session, there is sufficient structure and direction to gain consensus on software requirements, application design, process re-design and prototype
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Workflow Modeling and State Machines
Interviews with groups of users often lead to conflicting requirements regarding workflow the sequencing of business operations. Workflow modeling is an effective way to illustrate these differences and to develop a consensus amongst stakeholders during follow-up interviews or JAD Sessions. Workflow modeling is also a key activity during process improvement, because the techniques provide an
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The Business Analyst s Crash Course
Most large companies and organizations that rely heavily on software in business operations, employ Business Analysts to communicate business needs to software developers. When analysts do not carry out their jobs effectively, the result is incomplete or incorrect requirements -- leading causes of spiraling development costs and project delays.
Learn how to cut costs and delays by improving
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