Online Who eLearning Training

Complete Course in Professional Medical Transcription using MIME method of instruction (Special Pricing Edition) Same great complete Professional Edition course but designed for the student who does not want to incur course material fees. Registration Fee waived.  more...

The Power of Animation Learn Flash in Five Days This course is designed for first time Flash users who are interested in exploring the possibilities of animation.  more...

Effective Business Presentations Using Flash This comprehensive, interactive, instructor-led 10 lesson course is designed for beginning level Flash users who wish to apply the power of Flash to business presentations, product demonstrations and other business-oriented marketing concepts.  more...

Advanced Travel Career 6 Week Onlineworkshop This course will build on basic knowledge of the travel industry and is designed for those who have completed Beginning Travel or who are considering returning to the travel field after an absence and would like a refresher course. A book fee of $65 is required to be paid in addition to tuition if this course is sold by itself. If this course part of the 5 course Travel Careers Training Program,  more...

Travel Agency Computer Training Competencies This course is for those who will focus on gaining hands-on knowledge with one of the airlines computer reservations system used by travel agencies and airlines. A book fee of $65 is required to be paid in addition to tuition if this course is sold by itself. If this course part of the 5 course Travel Careers Training Program, there will be a $5 discount on the book.  more...

A Technical Approach on How to Create Desktop Video Captures Using Camtasia 3 0 Discontinued A newer version of this course is currently under developmenht. Please check back. For Beginners and those who already own Camtasia--Learn to record windows screen movement, voice, sound with Camtasia - Video capture the easy way!  more...

Writing User Guides Designed for people who want to focus on writing effective user (how-to) guides.  more...

Authorware for Educators ...who want to learn the basics of a multimedia authoring program in a short amount of time. Authorware can be used to create all kinds of interactive multimedia programs such as performance-support applications and educational games. The textbook for this course guides you step by step through the development of several Authorware projects. Each lesson in the textbook begins with an overview of  more...

The World of Wine How to Taste Select a Quality Bottle of Wine This course is designed for the novice wine drinker who wants to broaden his/her knowledge of wine.  more...

Internet Basics ...f many peoplea s lives for several years, there are many who are just now taking advantage of its many resources. This course is for those who have little or no previous exposure to the Internet. It includes the most common Internet terms, basic navigation information, an overview of the resources available online, and important security information. IMPORTANT NOTE: INTERNET EXPLORER (IE)  more...

Conflict Intervention ...who must intervene when others are in a conflict. It addresses how to assess the climate of a conflict and understand the issues. There are methods to gather information, neutralize the situation, clarify points of view, and define the conflict. There are also techniques for brokering a win/win situation, gaining commitment from all parties, and following through for complete resolution.  more...

How To Master Performance Management Course description -- Managing employee performance is the single greatest challenge facing supervisors and other leaders in today's competitive and fast-paced organizations. Learn how to maximize the contributions of each employee by setting effective goals, monitoring accomplishments, recognizing achievements, and disciplining or redirecting those who are not meeting performance requirements.  more...

How To Master Personal And Family ...ead. Now most organizations understand that employees are whole people who show up for work each day, people who want to be effective not just on the job, but in their personal lives as well. This bundle helps employees deal with some of the thorny issues facing people at various stages of their lives, whether taking responsibility for elderly loved ones or caring for children, coping with the  more...

Setting Performance Goals and Expectations ...scription -- Productive and motivated employees are those who clearly understand what is expected of them in terms of performance and behavior. This course has tools and methods for collaboratively establishing goals and specific performance criteria for all employees. There are tips to help you obtain commitment to the goals and methods to help you review performance goals regularly. It also  more...

Pharmacy Technician National Certification Exam Preparation Course ... level and get this credential. Many Pharmacy Technicians who become certified receive financial compensation and several states are even requiring Certification for employment. Keep your employment opportunities open and make the most of your career by becoming Certified. The Pharmacy Technician Certification Board National Exam is a computer based test that is given throughout the country  more...

Shipping Infectious Substances IATA and DOT This course covers the fundamentals of shipping hazardous materials, with an emphasis on infectious substances. Our 7 step approach encompasses all of the activities which must be addressed when preparing a hazardous material for shipment. This course has been updated to include recent changes to the regulations, including HM-215D. The course meets the requirements for training as specified in 49  more...

Complete Course in Professional Medical Transcription using MIME method of instruction Student Edition Designed to provide the necessary knowledge and skills a Medical Transcription student needs to become certified as a qualified professional. This course is recommended for students who wish to work in a medical office. See course description for course fees. Set for a 6 month completion schedule.  more...

Master Search Engine Optimization Competencies for Web Developer MSEOC This certification has been designed for individuals who have previously enrolled in any web-based search engine training courses or seek Certification based on your search engine training and experience alone.  more...

Beat Writer s Block with Journaling A program for the beginning and "blocked" writer who needs a jump-start.  more...

Advanced Business Spanish This course has been specially designed for students with a good command of the Spanish language who desire to apply their knowledge of the language to the business world.  more...

How to Beat Writers Block A program for the beginning and "blocked" writer who needs a jump-start.  more...

Short Story Secrets Designed for the writer who wants to move beyond a first draft.  more...

Learn Grammar the Easy Way (Part 1) Designed for people who want to improve their writing by brushing up on the basics of grammar  more...

Executive-to-employee Communication Strategies ...e scared of you because of your position. As an executive who is concerned about your organization, it is up to you to gather feedback from your working level employees and to build trusting relationships throughout the organization. This course offers suggestions and techniques for building up the communication highway between you and your employees. You will learn ways to open up more to your  more...

LD: Who are They? Provides information focusing on the identification, instruction, and assessment of individuals with specific learning disabilities and learning differences.  more...

Empowering your Workgroup Coach for Achievement This course identifies coaching strategies for increasing the performance of your staff. All levels of professionals who supervise the performance of other staff members.  more...

Introduction to PCs and Application Software This course is intended for end users who are looking to learn basic concepts and components of a computer. Participants will be introduced to basic features and functionality of Windows 95, software applications, e-mail and the Internet.  more...

Leadership and Team Development: Performance Troubleshooting MAXIM TRAINING Performance Troubleshooting is all about identifying causes and solving performance problems at work. But to solve a problem, first you must be able to describe it. This course gives a systematic and highly effective approach to describing performance and analysing problems at work. It's called the Human Performance System, or HPS. The overall aim of the course is to ensure you can  more...

Customer Service : Who are your Customers? In today's volatile business environment organisations recognise that customer service is the key differentiator that makes their products and services tower above the competition. They also recognise that it's no longer enough to give satisfactory service that meets customers' expectations. To get customers coming back time after time, you must beat their expectations. This course will help you  more...

Customer Service : Handling Angry Customers Not every encounter with customers begins as a positive experience. But nearly every one can be turned around. The customer who's complaint has been handled well is likely to be your customer for life. This course shows you how to deal with difficult customer situations. It will help you build the confidence to cope with angry customers and diffuse the tension. It will help you to take a  more...

Organisational Communication : Harassment ...anywhere at work and it has a negative effect on everyone who works in an environment where it is tolerated. Even if you're not part of the problem, everyone needs to be aware of the potential for harassment in the workplace. Even if you know it's happening and you do nothing about it, you are still part of the problem. In this course you can examine what constitutes harassment, the damaging  more...

Working with Numbers Learn how to work with numbers successfully Anyone who's "good with figures" uses various tips and tricks to make numbers easier to work with. Working with Numbers concentrates on useful short cuts rather than "classroom theory" that underlies many everyday activities.  more...

Health and Safety Adopting safe and healthy practices at work makes good business sense. An unsafe, unhealthy work environment is dangerous, unpleasant and unproductive. It is important that employees should be aware that is their duty to: Take reasonable care for the health and safety of themselves and the people who may be affected by what they do and don't do. Comply with health and safety regulations  more...

Do or Delegate This course is about one of the most fundamental decisions you ever make at work - whether to do a piece of work yourself or delegate it. Delegation is the key to empowerment. This course explores the barriers to effective delegation, the benefits from delegating more, what should be delegated and what shouldn't. It also examines the choice of who you should delegate to. As a result of this course  more...

Colt and Winchester Case Study 4: Accounting for Competitors In business making the right financial decisions can mean the difference between win or lose, success or failure. Successful organisations rarely win by accident. They manage their financial strategy and decisions -- balancing risks and rewards -- satisfying the financial needs of the business as well as the expectations of investors. This course explores the relevance of competitor activity to an  more...

Windmaster Case Study 1: The 3 Phases of Strategic Planning Competing in the business world isn't a peaceful game. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions.  more...

Windmaster Case Study 2: Industry Analysis ...ey develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. This course examines the role analysis plays in strategic planning and introduces you to industry analysis. You will see how to fit the results of industry analysis into your strategic plan. You can explore different tools for industry analysis, including business system analysis,  more...

Windmaster Case Study 3: Company Analysis ...ey develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. This course introduces you to company analysis and explains its aim of assessing how well a business is performing and where it could improve. You can examine 3 generic strategies for competition, Cost Leadership, Differentiation and Focus. You can explore different tools for  more...

Windmaster Case Study 4: Portfolio Analysis ...ey develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. This course introduces you to portfolio analysis as means of reviewing an organisation's range of products. You will discover techniques for analysing products including the market attractiveness model and the Boston Consulting Group growth share matrix which defines a product as  more...

Analysis Question Bank Competing in the business world isn't a peaceful game. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions.  more...

Windmaster Case Study 5: Identifying Strategic Options ...ey develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. This course takes you onto the second stage of strategic planning, choice, and shows you how to identify the various elements that make up this process. You will examine Porter's 3 generic strategies as a concept for identifying the basis on which business competes. You will  more...

Windmaster Case Study 6: Evaluating Strategic Options ...ey develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. This course examines evaluation and selection, the final critical steps of strategic choice. You will investigate a framework for making choices and the importance of tempering this with judgement. You can analyse 3 types of criteria to apply to the options, suitability,  more...

Choice Question Bank Competing in the business world isn't a peaceful game. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions.  more...

Windmaster Case Study 7: Strategy Implementation ...ey develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. This course examines the issues involved in implementing a strategy and its complex and iterative nature. You will see the effect of implementation on activities and resources at a corporate and business unit level and how value chain analysis is a good place to start when  more...

Implementation Question Bank Competing in the business world isn't a peaceful game. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions.  more...

Apply the 4 Phase Process: First Pacific Case Study ...ey develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. This course examines how the theories and principles of strategic analysis stand up to real world events using a case study company First Pacific. You can ask various questions to the managers of this real-life investment and management company based in Hong Kong with a turnover  more...

Recruitment & Selection Series: Recruitment Criteria If you are judged on the success of your team, it's in your interest to hire the best people for the job. Unfortunately, recruitment decisions are often based on gut feelings and irrelevant details instead of hard evidence of suitability for the job. After all, it's only natural to have your own personal opinions about what makes an ideal candidate. But employing someone who is not ideally suited  more...

Recruitment & Selection Series: Rating Canditates to a Set Standard ...vidence of suitability for the job; but employing someone who is not ideally suited can be an expensive mistake. Deciding who actually gets the job is rarely an easy choice. Candidates will be better in some areas, and weaker in others. Even if you've decided exactly what skills and abilities you need from the candidate, you still need some objective way of deciding who best meets your needs.  more...

Recruitment & Selection Series: Advertising the Post If you are judged on the success of your team, it's in your interest to hire the best people for the job. Producing an attractive and effective job advertisement is a very important part of the recruitment process. Once you have established your key recruitment criteria, you can design a job advertisement that will encourage people to apply who meet those criteria.  more...

Recruitment & Selection Series: Dealing with Applications If you are judged on the success of your team, it's in your interest to hire the best people for the job. But when you're sifting through those promising job applications, how do you know if the person who seems so ideal will actually deliver? Sifting through applications can be a daunting task. However many you have, deciding which candidates to accept and which to reject is often a problem. But  more...

Recruitment & Selection Series: Interview Practice If you are judged on the success of your team, it's in your interest to hire the best people for the job. But when you're interviewing eager candidates, how do you know if the person who seems so ideal will actually deliver? Structuring interview questions effectively is a valuable skill to acquire, if you want to gain the most out of an interview. One method of doing this is with the "Question  more...

Account Ability Series: Main Features ...s financial statements. But is it what it seems? Managers who understand how to read a set of accounts and are able to interpret what the accounts say about an organisation's profitability, liquidity and growth can gain a valuable insight into the real performance of their competitors, customers and suppliers. Account Ability takes you through a structured 7 step approach developed by  more...

Account Ability Series: Growth ...s financial statements. But is it what it seems? Managers who understand how to read a set of accounts and are able to interpret what the accounts say about an organisation's profitability, liquidity and growth can gain a valuable insight into the real performance of their competitors, customers and suppliers. Account Ability takes you through a structured 7 step approach developed by  more...

Account Ability Series: Profitability ...s financial statements. But is it what it seems? Managers who understand how to read a set of accounts and are able to interpret what the accounts say about an organisation's profitability, liquidity and growth can gain a valuable insight into the real performance of their competitors, customers and suppliers. Account Ability takes you through a structured 7 step approach developed by  more...

Account Abiity Series: Liquidity ...s financial statements. But is it what it seems? Managers who understand how to read a set of accounts and are able to interpret what the accounts say about an organisation's profitability, liquidity and growth can gain a valuable insight into the real performance of their competitors, customers and suppliers. Account Ability takes you through a structured 7 step approach developed by  more...

Account Ability Series: Investment ...s financial statements. But is it what it seems? Managers who understand how to read a set of accounts and are able to interpret what the accounts say about an organisation's profitability, liquidity and growth can gain a valuable insight into the real performance of their competitors, customers and suppliers. Account Ability takes you through a structured 7 step approach developed by  more...

Account Abiltiy Series: Finance ...s financial statements. But is it what it seems? Managers who understand how to read a set of accounts and are able to interpret what the accounts say about an organisation's profitability, liquidity and growth can gain a valuable insight into the real performance of their competitors, customers and suppliers. Account Ability takes you through a structured 7 step approach developed by  more...

Account Ability Series: Conclusion ...s financial statements. But is it what it seems? Managers who understand how to read a set of accounts and are able to interpret what the accounts say about an organisation's profitability, liquidity and growth can gain a valuable insight into the real performance of their competitors, customers and suppliers. Account Ability takes you through a structured 7 step approach developed by  more...

Coping with Stress Series: Dealing With Stress in Others People are working under more and more pressure... whether the cause is difficult colleagues, priorities and deadlines, or just life in general. Stress can cause serious problems at work when work is disrupted due to sickness, or people pass their stress around the office. Stress in one person can lead to stress in other staff who then have to cover for their colleague.  more...

Effective Email Series: Managing Your E-mail Unlike written communication, e-mail can arrive at any time of the day, demanding your attention. The increasing volumes of e-mail are creating stress and overload for today?s business workers. Controlling what you receive is a major step towards managing e-mail, and even people who receive relatively few e-mails a day may not always cope with them effectively.  more...

Cisco Building Scalable Networks Part 1 - Advanced Routing Principles ...art of the course provides a refresher for those students who need to be brought up to the same level as the more experienced students. The material for this part of the course is expected to be drawn from chapters 2 and 3 of the ILT. This first course in the BSCN curriculum should provide the learner with a brief overview of routing principles. The difference between distance vector and  more...

The Professional Teller: Handling Customer Accounts ...t ownership, how account ownership can be reassigned, and who must sign for any transactions on any given account. The student will also learn how to differentiate between checking and savings accounts, the four types of deposits you will receive, and the steps you should take when receiving a deposit. Additionally, the student will learn how to minimize the possibility of loss on a check, the  more...

Microsoft Windows 98 Power User ...who want to take advantage of the most advanced features and capabilities of Windows 98. At the completion of this course participants will learn to connect to the Internet with Internet Explorer; send e-mail messages with Outlook Express; configure their computer to suit individual work styles; maintain files by timely backup of a hard drive, restoring files and updating critical system files;  more...

Microsoft Project 98 Fundamentals This course is intended for end users who are looking to use the fundamental capabilities of Microsoft Project 98. This course is the first part of a two part series that will prepare individuals for the Microsoft Project 98 Expert User certification exam in the Microsoft Office User Specialist Program.  more...

Microsoft Project 98 Expert User This course is intended for end users who are looking to use the advanced features of Microsoft Project 98. This course is the final part of a two part series that will prepare individuals for the Microsoft Project 98 Expert User certification exam in the Microsoft Office User Specialist Program.  more...

Supporting Microsoft Windows 95: Installation and Configuration This is the first course in a four part series for Systems Engineers who intend to install, configure, customize, optimize, maintain, and troubleshoot the Microsoft Windows 95 operating system. This series aims to enable the professionals to pass Microsoft exam 70-064, Implementing and Supporting Microsoft Windows 95.  more...

Supporting Microsoft Windows 95: Managing Resources and Users This is the second course in a four part series for Systems Engineers who intend to install, configure, customize, optimize, maintain, and troubleshoot the Microsoft Windows 95 operating system. This series aims to enable the professionals to pass Microsoft exam 70-064, Implementing and Supporting Microsoft Windows 95.  more...

Supporting Microsoft Windows 95: Networking This is the third course in a four part series for Systems Engineers who intend to install, configure, customize, optimize, maintain, and troubleshoot the Microsoft Windows 95 operating system. This series aims to enable the professionals to pass Microsoft exam 70-064, Implementing and Supporting Microsoft Windows 95.  more...

Supporting Microsoft Windows 95: Tuning and Troubleshooting This is the final course in a four part series for Systems Engineers who intend to install, configure, customize, optimize, maintain, and troubleshoot the Microsoft Windows 95 operating system. This series aims to enable the professionals to pass Microsoft exam 70-064, Implementing and Supporting Microsoft Windows 95.  more...

Supporting Microsoft Windows NT 4.0 Core Technologies - Part 1 ...ur-part series intended for network support professionals who will install, configure customize and support Microsoft Windows NT Server 4.0. The courses in this series prepare the foundation for supporting Microsoft Windows NT Server 4.0 in a single domain environment. The series imparts the skills necessary to install, configure, customize, optimize, network, integrate, and troubleshoot  more...

Supporting Microsoft Windows NT 4.0 Core Technologies - Part 2 ...ur-part series intended for network support Professionals who will install, configure customize and support Microsoft Windows NT Server 4.0. The courses in this series prepare the foundation for supporting Microsoft Windows NT Server 4.0 in a single domain environment. The series imparts the skills necessary to install, configure, customize, optimize, network, integrate, and troubleshoot  more...

Supporting Microsoft Windows NT 4.0 Core Technologies - Part 3 ...ur-part series intended for network support professionals who will install, configure customize and support Microsoft Windows NT Server 4.0. The courses in this series prepare the foundation for supporting Microsoft Windows NT Server 4.0 in a single domain environment. The curriculum imparts the skills necessary to install, configure, customize, optimize, network, integrate, and troubleshoot  more...

Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0 - Part 1 This is the first course in a four part series for IT professionals who intend to set up, configure, use and support TCP/IP on Microsoft Windows NT 4.0. The series aims to enable the professionals to pass Microsoft exam 70-59, Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0.  more...

Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0 - Part 2 This is the second course in a four part series for IT professionals who intend to set up, configure, use and support TCP/IP on Microsoft Windows NT 4.0. The series aims to enable the professionals to pass Microsoft exam 70-59, Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0.  more...

Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0 - Part 3 This is the third course in a four part series for IT professionals who intend to set up, configure, use and support TCP/IP on Microsoft Windows NT 4.0. The series aims to enable the professionals to pass Microsoft exam 70-59, Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0.  more...

Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0 - Part 4 This is the final course in a four part series for IT professionals who intend to set up, configure, use and support TCP/IP on Microsoft Windows NT 4.0. The series aims to enable the professionals to pass Microsoft exam 70-59, Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0.  more...

Microsoft Access 2000 Fundamentals This course is intended for end users who are looking to use the fundamental capabilities of Microsoft Access 2000. Participants will learn to identify the basic features of Access 2000; create and maintain tables; and work with Access 2000 data.  more...

Microsoft Outlook 98 Proficient User This course is intended for end users who are looking to use the fundamental features of Microsoft Outlook 98. This course is the first part of a two part series that will prepare individuals for the Microsoft Outlook 98 Expert User certification exam.  more...

Microsoft Outlook 98 Expert User This course is intended for end users who are looking to use the advanced features of Microsoft Outlook 98. This course is the second part of a two part series that will prepare individuals for the Microsoft Outlook 98 Expert User certification exam.  more...

Netscape Application Server This course addresses a key component of the Netscape Application Platform, the Netscape Application Server (NAS), and is specifically targeted at developers who want to understand and implement this technology. This course will begin with an overview of the Server's features and then examine its capabilities and benefits. Next, developing and deploying NAS applications will be covered. Finally,  more...

ActiveX Components The ActiveX Components course provides a brief history of the evolution of ActiveX and discusses the various methods of creating an ActiveX control. The different steps involved deploying ActiveX controls have also been described. The course also covers the creation of Active Server Pages (ASP). This curriculum has been designed for application developers and authors who plan, design and implement  more...

ActiveX Code Components The ActiveX Code Components course covers the creation of ActiveX code components. It introduces the audience to the concepts of ActiveX EXE and ActiveX DLL and goes on to discuss the various methods to create them. The course also explains the development of the code for ActiveX code components and its usage. This curriculum has been designed for application developers and authors who plan,  more...

Advanced Features of Adobe Photoshop 6 0 The Advanced Features of Adobe Photoshop 6.0 WBT is the second course in the Photoshop 6.0 curriculum. This course enables the users to edit images, apply various color modes, and make different tonal and color adjustments in the images. Additionally, it teaches the users to use different filters to produce artistic and special effects on an image and eliminate image flaws. This course is designed  more...

Adobe PhotoShop CS2 Fundamentals This course introduces the learner to the work area components, palettes, and tools in Adobe Photoshop CS2 and Adobe ImageReady CS2. It will also cover options for importing and working with images. Plus, this course will help the learner work with Adobe Bridge, Bridge Center, Adobe Version Cue, and Version Cue Administration. The Adobe Photoshop CS2 series is ideal for a prosumer, who is an  more...

Exit Interviewing Skills Conducting an Exit Interview Exit Interviewing Skills: Conducting an Exit Interview covers how to follow the exit interview process, use descriptive statistics for analysis, and report exit interview results. The program covers how to calm upset employees, handle complaints, and prevent information distortion. It also covers how to use effective analysis tools, compile information for analysis, and follow up on problems. HR  more...

Framing the Problem When you frame a picture, you intend for the viewer to examine everything within that border. Problem framing is similar in that you must not only consider what objectively makes up the problem itself but also what subjective tendencies influence your view of the situation. This course is designed to help you effectively frame problems so that you're sure your line of sight is aimed straight  more...

Branding Your Internet Identity Develop an Online Identity This course helps learners to develop their own online corporate identity, by building recognition and overcoming the various limitations that are associated with the Internet. Professionals who want to create and promote an online marketing strategy  more...

Win2000 Professional Connect through Networks This course covers the various aspects of networking connections. You will be introduced to the different types of dial-up networking connections, and you will learn to install and configure a Virtual Private Connection (VPN) and a dial-up connection. You will also learn to share the Internet connection over a network. In addition, this course introduces you to the installation and configuration  more...

Win2000 Netwk Sec Design Analyzing an Org Sec Reqts In this course you will learn to analyze an organization's business models, processes, organizational structures, and IT management structure. You will learn the various network roles and responsibilities and will analyze the impact of security design on an organization. After learning about the different types of network security risks, you will learn to plan secure boundaries through firewalls  more...

Microsoft Excel 2000 Basic This highly interactive CBT contains five units that cover basic Excel skills. Through step-by-step instruction within a realistic simulation of Microsoft Excel 2000, students learn how to build, edit, and format worksheets, and how to work with charts, formulas, and functions. Performance-based Pre- and Post-Assessments create a custom course path for each learner covering only the topics not yet  more...

Microsoft Access 2000 Basic This highly interactive CBT contains five units that cover basic Access skills. Through step-by-step instruction within a realistic simulation of Microsoft Access 2000, students learn how to create and manage data and tables, create forms and reports, and modify a database structure. Performance-based Pre- and Post-Assessments create a custom course path for each learner covering only the topics