Online Wide eLearning - Training Resources

Technical Communication, an Introduction for Current Technical Writers, Editors & Designers ...n the forces that have shaped our field, and identify the wide range of activities that now constitute technical communication. Learn how your work fits into the organization`s process, and where the field is headed. You`ll learn best practices for planning, designing, writing, editing, and user-testing your documentation, online and on paper. Each week, you receive course materials from me and  more...

Technical Writing for the Medical Professional ...sion is an exciting and ever-changing field that covers a wide range of areas in medicine, pharmaceuticals, and the biotech industry. Opportunities for medical writing exist at the professional research level, the consumer education level, newspapers, magazines, and everything in between. Most writers have either a degree in English or in a life science. Increasingly, RNs, MDs, and PhDs are  more...

Cisco CCNA Internetworking Technologies 1 This unit teaches networking technologies from host-based to global internetworking. This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) This unit explains the evolution of networks from the traditional host-based architecture to the global internetworking architecture of today. The unit  more...

Understanding Globalization: Preparing for the 21st Century ..., political structures, and cultures into a single, world-wide, interdependent system. In this course we will explore the basics of Globalization: what it is and how to understand it as an economic, political and a cultural phenomenon. This self-paced course examines both sides of the Globalization debate in a unique, interactive learning environment. The course includes: 40 learning modules  more...

The Art of Professional Telephone Communication Turn your telephone calls into a selling advantage Business and telephone calls go together like salt and pepper. When you use the telephone you are at the disadvantage of not being able to see your customer. There are verbal skills and strategies you can use to turn the telephone into a selling advantage. Tuning in to key words will indicate buying style and presentation preferences. You want  more...

So You Want to be a Technical Writer! ...l also receive a weekly mailing containing the best World Wide Web sites where they can explore information about technical writing careers or related issues. Working with Kathryn Roosa, each student will focus on the areas most applicable to their level of experience, chosen field, and future plans for a technical writing career. Assignments consist of several projects that will involve  more...

So You Want To Be A Medical Writer ...ting is an exciting and ever-changing field that covers a wide range of areas in medicine, pharmaceuticals, and the biotech industry. Opportunities for medical writing exist at the professional research level, the consumer education level, newspapers, magazines, and everything in between. Most medical writers have either a degree in English or in a life science, but this is a generalization and  more...

Safe Computing For Educators ...wide variety of experiences. Although it can be very useful in educational settings, it can also be a dangerous place for students as well as educators. As an educator, you must keep yourself up-to-date with information to protect yourself and your students from getting into trouble. This course takes an interest in helping you learn some simple and effective ways to take advantage of the  more...

Professional Bar Management Mastery Level Certification ... programs are long-term and expensive. This is due to the wide range of subject material, much of which is never applied in the real world. Thus, too many managers go without any formal training and often find themselves overwhelmed on the job. Professional Bar Management Mastery Level Certification is practical and effective. Professional Bar Management Mastery Level Certification The  more...

Expert Certificate Course in Medical Terminology The Expert medical terminology course comes complete with the basic materials you need to learn the language of medicine plus a set of seven videos. Students are given instant access to the online course and are able to being their course of study. As you progress other materials will be shipped to you. Welcome to our Expert Certificate Medical Terminology course Learning medical terminology is  more...

Customer Service Certificate ...tomer services. Concepts covered include defining company-wide customer service and standards, strategies for effective communication, and effective problem resolution. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Welcome to Customer Service Certificate This series is designed to help users create and maintain  more...

Crystal Reports XI ...al Reports, from versions eight through 11 and has done a wide variety of consultations in Crystal Reports and other database tools, including Microsoft Access and SQL. FREQUENTLY ASKED QUESTIONS How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video  more...

CompTIA Security + ...ence, with emphasis on security. The exam covers industry-wide topics, including communication security, infrastructure security, cryptography, access control, authentication, external attack and operational and organization security. Security+ is taught at colleges, universities and commercial training centers around the globe. Security+ is an elective or prerequisite to advanced security  more...

Comprehensive Leadership Training ...ership from different conceptual perspectives giving it a wide-ranging base. This course is meant for working people in leadership positions and for those who are about to enter into positions with leadership responsibilities. Welcome to our Comprehensive Leadership Training Course There is such a dearth of good leaders everywhere that they are the best paid people in any organization. It is  more...

Cisco CCNA Complete Set ...r, Physical Layer, local area network (LAN) technologies, Wide Area Network (WAN) technologies, router configuration basics, managing routers, an overview of TCP/IP and its protocols, the internetworking layer, IP addressing, an SNMP overview, IP routing concepts, static versus dynamic routing, distance vectoring, Link States, static routing configuration, IGRP configuration, Introduction to  more...

Adobe CS3 Production Premium: Workflow Adobe CS3 Production Premium: Workflow Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and  more...

Dealing With Violence In The Workplace Course description -- More often than we care to admit, society and the workplace are becoming more violent. This course has tools and methods to help the manager or supervisor recognize potentially violent situations before they need attention, and then to take positive action to avoid or eliminate the potential problem. There is a wide array of techniques to help leaders use communication,  more...

Building Strong Customer Relationships Course description -- This course will help you get to know your customer as you use the tools that are provided to conduct customer audits and listen to customer feedback. There are techniques for developing a customer focus and gaining the commitment of all employees to excellent customer service. A company-wide customer friendly culture will be just one of the payoffs youa ll get from using  more...

Importing and Tracing Images and Applying Effects in Illustrator CS3 Adobe Illustrator CS3 allows users to import electronic art from other applications and combine them with vector artwork in creative ways. Once in Illustrator CS3, vector and bitmap images can be enhanced, altered, or completely changed using the special effects and filters that are built into the application. This course shows you how to place, link, and embed files from other applications into  more...

Technical Support Essentials These days, technical support agents (TSAs) can't provide world-class technical service and support unless they understand contact center technology. They also need to understand the various elements and stages of a call--and what to do with the information gained. This course explains contact center technology and TSA activities. It covers the technology that links the TSA to the customer and to  more...

Editing and Reviewing in Adobe Acrobat 8 Using Adobe Acrobat 8, you can perform comprehensive reviews of PDF documents. This application allows you to review and add your comments to a document using a wide variety of commenting and markup features, including notes, stamps, and text insertion tools. This course highlights the main concepts of participating in a review using Adobe Acrobat 8.  more...

Managing and Troubleshooting Windows Vista Systems ...Policy Objects (GPOs), which are used to configure system-wide or user-based settings, and are automatically applied to prevent problems and implement standards. For easier administration, event forwarding can be used to monitor events on multiple Windows Vista systems using one central location. The improved Task Scheduler is another management tool that can be used to complete administrative  more...

Define the Six Sigma Opportunity ...ple of this is a company that begins to make organization-wide improvements before identifying which improvements would provide optimal benefits. This course, Define the Six Sigma Opportunity, is a guide for choosing those processes that will reap the greatest corporate benefit from Six Sigma?? projects. Besides being given guidelines for establishing an improvement opportunity, you'll learn  more...

The Six Sigma Change Agent ... change agent? How does one advocate change on a business-wide level? What are the skills required and the techniques used? In this course, you'll learn about the roles and responsibilities of the Six Sigma change agent. You'll explore ways to build a change management process and how to plan for change implementation. Effective communication is central to Six Sigma success, so this course will  more...

HTML 4 Part 1 HTML Fundamentals ...concepts and skills in HTML 4.01. The course covers World Wide Web basics, formatting web pages and creating links, images and multimedia, tables and frames, and placing information online. Learn To • Identify the concepts of HTML. • Create different types of lists. • Describe the creation of links to HTML documents on the Web. • Identify the code used to add  more...

HTML 4 Part 1 HTML Fundamentals ...concepts and skills in HTML 4.01. The course covers World Wide Web basics, formatting web pages and creating links, images and multimedia, tables and frames, and placing information online. Learn To • Identify the concepts of HTML. • Create different types of lists. • Describe the creation of links to HTML documents on the Web. • Identify the code used to add  more...

Oracle9i Performance Tuning Architecture Strategy ...ey provide. o Match the V$ views used to collect system-wide statistics with their functions. o Identify the factors taken into consideration in selecting the physical structure for data. o Match the index types with their benefits. o Identify the key usage of index organized tables. o Identify the features of the Database Resource Manager. o Identify the guidelines used to  more...

UNIX--Part 2 Advanced Topics for Users ... of local area networks (LANs). Identify the features of wide area networks (WANs). Identify the features of Transmission Control Protocol/Internet Protocol (TCP/IP). Identify the features of network file systems. Identify the requirements for remote access. Log in to a remote computer. Copy remote files. Transfer files by using File Transfer Protocol (FTP). Start a remote X-window.  more...

Designing Cisco Internetwork Solutions Part 2 ... segmentation technologies. Identify characteristics of Wide Area Network (WAN) technology. Identify considerations for determining application and technical requirements in a Wide Area Network (WAN). Identify considerations for evaluating cost-effectiveness of a Wide Area Network (WAN) design. Audience: This course is designed for individuals seeking the Cisco Certified Design  more...

Oracle8i Performance Tuning Architecture Strategy ... they provide. Match the V$ views used to collect system-wide statistics with their functions. Match the session-related views with the statistics they provide. Identify the functions performed by the utlbstat.sql and utlestat.sql scripts. Match sections of the report.txt output with potential problems and areas of focus for tuning. Locate Oracle supplied scripts used to provide additional  more...

Windows NT Server 4 0 Implementing Directory Services ... different Windows NT components which provide enterprise-wide communication: Domains Trusts Identify the functions of a single user account. Sequence the steps involved in the process of accessing a resource from any domain. Identify the functions of the utilities used by a network administrator to manage any account on the network: User Manager Server Manager Identify the advantages  more...

Lotus Domino R5 Development Part 9 Web Site Design ... Server, a Virtual Server and a Virtual Host; set up site-wide searching and domain-wide searching on a Domino server; set up certificate authority on a Domino Web site, set up SSL and HTTPS on a Domino server; and identify the features of LDAP and set up LDAP on a Domino Server. L earn To: Identify the considerations for building a Web site and the procedure to set up a Domino  more...

SAP R 3 v3 0 Information Systems within FI ...ent of R/3 provides sophisticated services for enterprise wide data management and reporting. This course will provide R/3 users with the knowledge and skills to perform regular tasks and procedures, including customizing activities. The course illustrates the analysis of: Accounts Receivable and Accounts Payable information systems, G/L information systems, Assets information systems, single  more...

Introduction to the Internet and World Wide Web ...es of the Internet. Identify the features of the World Wide Web (WWW). Identify the business uses of the Internet and the intranet. Identify the options used to connect to the Internet. Identify the criteria for selecting an Internet Service Provider (ISP). Navigate the Web. Identify the features and advantages of basic Internet services. Identify the methods of working  more...

Frontpage 2000 Expert User ...age banner to a Web page. Modify the attributes of a Web-wide theme. Create a custom theme. Apply a theme to a single Web page. Unit 2: Customizing a FrontPage Web Duration: 2 - 3 Hour(s) Target a Web for specific browsers. Guidelines for minimizing download time. Add a background image to a Web page. Add a background sound to a Web page. Position text and images absolutely  more...

Frontpage 2000 Expert User ...age banner to a Web page. Modify the attributes of a Web-wide theme. Create a custom theme. Apply a theme to a single Web page. Unit 2: Customizing a FrontPage Web Duration: 2 - 3 Hour(s) Target a Web for specific browsers. Guidelines for minimizing download time. Add a background image to a Web page. Add a background sound to a Web page. Position text and images absolutely on  more...

Internet Explorer 5 0 Fundamentals ...he characteristics of Internet, the features of the World Wide Web and the functions of the Internet services. Display and search for Web pages. Customize the display of Web pages. Organize Web pages in the Favorites folder. Save and print Web pages. Identify the advanced features of IE 5.0. Send, receive and customize E-mail. Subscribe and access a Newsgroup by using  more...

Essentials of Business Law Employment Law Essentials of Business Law: Employment Law offers the student an overview of employment law essentials. This program identifies the elements of agent and principal relationships, the duties of agents and principals, and ways in which agreements between these two parties are ratified. The program also identifies fair labor laws and labor and management issues, including actions that constitute  more...

Quality Management The Quality Management Process ...ity management. John will give you scenarios that cover a wide range of quality management issues, ranging from daily quality management to variation in processes, so be prepared to demonstrate your knowledge. Unit 2: The Costs of Quality (0.5 - 1 hour) Identify the relationship between quality and cost. Identify the common categories of the  more...

Networking Technologies Series TCP IP Concepts Architecture ...CP/IP. Topics covered will include an overview of TCP/IP, wide area point-to-point protocols, LAN technologies, packet networks, and IP addressing. L earn To: Identify TCP/IP services. Examine the TCP/IP architecture. Identify how Internet Protocol (IP) runs over various lower-layer technologies. Identify the principles followed for IP addressing. C ontent Emphasis  more...

Designing for Cisco Internetwork Solutions Part 4 This is the fourth course in the Designing Cisco Internetworking curriculum, which is designed to prepare learners for the CCDA DESGN exam 640-861.. It covers traditional voice architectures, voice architecture integration, voice technology requirements, and capacity planning using voice traffic engineering concepts. Learn To: Identify guidelines for network security risk assessment.  more...

Red Hat Linux Part 1 User Fundamentals ... udience The audience for this curriculum will be very wide. Learners will generally come from two backgrounds: The first group are new to Linux with little to no previous Linux or Unix experience, the second group will have some Linux or Unix experience, but want to learn about Linux or the basics of System and Network Administration. Learners who start the curriculum with the first user  more...

Red Hat Linux Part 2 Advanced Topics for Users ... udience The audience for this curriculum will be very wide. Learners will generally come from two backgrounds: The first group are new to Linux with little to no previous Linux or Unix experience, the second group will have some Linux or Unix experience, but want to learn about Linux or the basics of System and Network Administration. Learners who start the curriculum with the first user  more...

XML Building XML-Based Web Applications Part 2 Course Overview This is the second course in a five part series that presents an introduction to the treatment of validation technologies within XML. DTDs are covered, presenting detail on DTD elements and attributes and entities. XML Schemas are then introduced, emphasizing the advantages of schemas over DTDs and then covering data types and namespaces within XML Schemas. The course then  more...

XML Building XML-Based Web Applications Part 2 ...s of XML Schemas. • Identify features of the World Wide Web Consortium (W3C) Recommendation for the XML Schema Definition (XSD) language. • Identify features of namespace usage to define a schema. • Match XML Schema elements with their descriptions. • Identify syntax for defining an XML Schema element. • Identify syntax for defining attributes in an XML  more...

XML Building XML-Based Web Applications Part 3 ...Data Object (ADO) technology for data access on the World Wide Web. • Identify ways in which XML Data Source Objects (DSOs) are used to separate presentation logic and data. • Identify features of client-side data binding. Audience The intended audience for this course include individuals who operate a software development environment using Microsoft Windows DNA  more...

Defining Microsoft NET Solution Architectures Part 1 ...ution Architectures. The audience will also include a wide range of IT professionals, including system architects, systems analysts, developers, consultants, and those wishing to learn more about designing solutions. Course Prerequisites: Experience of designing, developing, and implementing software solutions. At least two years experience: Analyzing customer needs and creating  more...

Defining Microsoft NET Solution Architectures Part 2 ...ution Architectures. The audience will also include a wide range of IT professionals, including system architects, systems analysts, developers, consultants, and those wishing to learn more about designing solutions. Course Prerequisites: Experience of designing, developing, and implementing software solutions. Familiarity with .NET Framework. At least two years experience in analyzing  more...

Defining Microsoft NET Solution Architectures Part 2 ...ution Architectures. The audience will also include a wide range of IT professionals, including system architects, systems analysts, developers, consultants, and those wishing to learn more about designing solutions. Course Prerequisites: Experience of designing, developing, and implementing software solutions. Familiarity with .NET Framework. At least two years experience in analyzing  more...

Defining Microsoft NET Solution Architectures Part 3 ...ution Architectures. The audience will also include a wide range of IT professionals, including system architects, systems analysts, developers, consultants, and those wishing to learn more about designing solutions. Experience of designing, developing, and implementing software solutions. Familiarity with .NET Framework. At least two years experience: Analyzing customer needs and  more...

Defining Microsoft NET Solution Architectures Part 4 ...ution Architectures. The audience will also include a wide range of IT professionals, including system architects, systems analysts, developers, consultants, and those wishing to learn more about designing solutions. Experience of designing, developing, and implementing software solutions. Familiarity with .NET Framework. At least two years experience: Analyzing customer needs and  more...

Defining Microsoft NET Solution Architectures Part 3 ...ution Architectures. The audience will also include a wide range of IT professionals, including system architects, systems analysts, developers, consultants, and those wishing to learn more about designing solutions. Experience of designing, developing, and implementing software solutions. Familiarity with .NET Framework. At least two years experience: Analyzing customer needs and  more...

Understanding Wireless Sol Part 1 Wireless Fund WPANs ...PANs), Wireless Local Area Networks (WLANs), and Wireless Wide Area Networks (WWANs). Identify features of electromagnetism. Identify components of a radio signal. Match radio signal modulation types with their features. Identify factors that determine the effectiveness of radio signal transmission.  more...

Understanding Wireless Sol Part 3 WWANs Wireless Security ... To identify key features of Wireless Wide Area Networks (WWANs). To identify issues that affect selection of a Wireless Wide Area Network (WWAN) solution. To identify the elements required to build a successful Wireless Wide Area Network (WWAN) solution. To identify considerations for  more...

Defining Microsoft NET Solution Architectures parat 4 ...ution Architectures. The audience will also include a wide range of IT professionals, including system architects, systems analysts, developers, consultants, and those wishing to learn more about designing solutions. Experience of designing, developing, and implementing software solutions. Familiarity with .NET Framework. At least two years experience: Analyzing customer needs and  more...

LAN WAN Integration ...a network (LAN), a metropolitan area network (MAN), and a wide area network (WAN). Identify the advantages of file sharing. Identify the characteristics of the Network Basic Input/Output System (NetBIOS) communication method. Match the layers in the Open Systems Interconnection (OSI) model with their functions.  more...

Implementing Wireless LANs Curriculum ...g of how to assess the customer's needs for an enterprise-wide WLAN implementation and how to perform a site survey. This curriculum consists of four Skill Builder courses: Implementing Wireless LANs: Part 1(Concepts and Technologies) Implementing Wireless LANs: Part 2(Components and Configuration) Implementing Wireless LANs: Part 3(Security) Implementing Wireless LANs: Part 4(Site  more...

Implementing Wireless LANs Part 4 Site Design Installation ...g of how to assess the customer's needs for an enterprise-wide WLAN implementation and how to perform a site survey. It addresses preparation, infrastructure awareness, site survey methods, and the Cisco ACU site survey utility. The WLAN installation section provides guidelines for mounting access points and antennas. The troubleshooting section provides guidelines for dealing with client  more...

Conducting Meetings The Meeting Process Conducting Meetings: The Meeting Process provides participants with a framework for planning, participating in, and concluding meetings successfully. They learn techniques for establishing the purpose and agenda of a meeting and facilitating participants' progress toward the meeting goals. Learn To Define and communicate the purpose, objective, setting, and agenda  more...

Advanced Project Mgmt Managing Accelerated Projects ...This long-term program is intended to expose you and to a wide variety of project management subjects in the hope that you will all be qualified to lead important projects for the company in the future. In this session, you will meet with Jessica Stone, who will ask you questions about planning a project schedule, including using project management scheduling packages. She'll also discuss how  more...

Advanced Project Mgmt Setting Up a Project Office ...andidates to take over as Project Manager for the company-wide computer upgrade process. You have expressed some interest in the position, so Paul has requested a meeting to help determine your qualifications. Paul will ask you a series of questions designed to test your knowledge and understanding of the terms associated with project management, as well as the parameters and staff  more...

Cisco Networking Technologies Introduction Part 1 ... 802.3z Gigabit Ethernet standard. Identify features of Wide Area Networks (WANs). Identify functions of Wide Area Network (WAN) devices. Identify physical layer standards of a Wide Area Network (WAN). Identify physical layer standards for connection between Data Terminal Equipment (DTE) and Data Circuit-Terminating Equipment (DCE). Identify data-link protocols related to a Wide Area  more...

Cisco Networking Technologies Introduction Part 2 ...ed Twisted-Pair (UTP) connector. Identify features of a Wide Area Network (WAN) serial connection. Identify Wide Area Network (WAN) connections on a router. Identify guidelines for establishing a console connection. Identify the segment distance limitation of an Ethernet Local Area Network (LAN). Identify how devices communicate over an Ethernet Local Area Network (LAN). Identify  more...

XML Building XML-Based Web Applications Part 3 ...Data Object (ADO) technology for data access on the World Wide Web. • Identify ways in which XML Data Source Objects (DSOs) are used to separate presentation logic and data. • Identify features of client-side data binding. Audience The intended audience for this course include individuals who operate a software development environment using Microsoft Windows DNA  more...

Defining Microsoft NET Solution Architectures Part 1 ...ution Architectures. The audience will also include a wide range of IT professionals, including system architects, systems analysts, developers, consultants, and those wishing to learn more about designing solutions. Course Prerequisites: Experience of designing, developing, and implementing software solutions. At least two years experience: Analyzing customer needs and creating  more...

CCNT Basic Data Communications v6 0 Part 2 ...etworks section teaches about local area networks (LANs), wide-area networks (WANs), hierarchical WANs, and LAN components. This section also teaches about system network architecture (SNA), and TCP/IP. The Transmission Principles section teaches about data protocols, DTE to DCE interface standards, and transmission methods and error checking. Learn To: Identify features of networks.  more...

CCNT Broadband Technologies v 6 0 Part 1 ...dentify characteristics of local area networks (LANs) and wide area networks (WANs). Identify features of hierarchal network topologies. Identify features of Token Ring. Identify features of Ethernet. Identify features of the Fiber Distributed Data Interface (FDDI). Identify features of interconnecting networks. Identify features of Transmission Control Protocol/Internet Protocol  more...

Designing a MS Exchange Server 2003 Organization Connectivity ...earn To: Identify requirements for designing system-wide reliability. Identify key aspects of a disaster recovery plan. Identify design considerations for ensuring Active Directory and DNS availability. Identify requirements for connectivity. Identify considerations for designing a message routing strategy. Identify considerations for designing a messaging connector strategy.  more...

Advanced Six Sigma Leading Six Sigma Deployment ...ht be new to Six Sigma and need to know what organization-wide deployment entails, as well as executives who want to revitalize Six Sigma in organizations that have already adopted it. The audience can include suppliers and/or customers who may become involved in joint Six Sigma projects but have not adopted/deployed Six Sigma themselves. It is recommended that individuals take the first three  more...