Online Winning eLearning - Training Resources

Write for Business with Companion CD ...winning business writing and communication handbook for professionals in every business field, helps promote effective written and oral communication skills. *Shipping and handling outside the continental United States (Alaska, Hawaii) is extra. For more information contact * Write for Business, an award-winning business writing and communication resource for professionals in every business  more...

Winning Over Difficult Customers Strategies for getting the attention and cooperation of the difficult customer. Concerns, objections and difficulties in customers come in a variety of styles. They might be uncertain, angry, clammed up or just plain rude. If you and your customer could read each other`s mind there would likely be none or at least few of these encounters. The reality is your customer has previous buying  more...

The Entrepreneurship Certificate in Marketing Mastery Program ...venture to an esteemed panel of experts, if you present a winning pitch, you will earn a private talk with our Venture Capitalist and Professor Paul Wimer, who will help you to further develop your plan. Making the transition to owning and running your own business is a process. By completing Entrepreneurship Mastery, students will have taken essential steps toward acquiring the foundation they  more...

Information Technology Infrastructure Library (ITIL) This eLearning course has been designed to offer a high level introduction to the concepts, terms, benefits, and relationships within the core IT Service Management processes and functions, according to the Information Technology Infrastructure Library (ITIL) best practice framework. ITIL is becoming the standard of choice for many organizations in terms of operating IT practice as well as  more...

How to Critically Evaluate Your Business Plan ...d finally, develop a plan to grow it. In order to write a winning plan, you first have to recognize what goes into a winning plan. This course will help you do that. You`re going to use seven critical questions to help you navigate the ins and outs of business plan analysis. By learning to recognize a plan`s risks and opportunities, you`ll know what works and what doesn`t work when it`s time  more...

Design a Winning Business Based on Your Idea--Instructor-Led ...rials for 12 months from the day of enrollment. Design a Winning Business--Instructor-Led A Trump U Course This course focuses on refining a business concept and laying the groundwork for the development of a robust business plan. In this course, you`ll gain experience with this process by completing a series of assignments that require you to help refine a business concept. Inspiration for a  more...

Design a Winning Business Based on Your Idea--Self-Directed ...rials for 12 months from the day of enrollment. Design a Winning Business--Self-Directed A Trump U Course This course focuses on refining a business concept and laying the groundwork for the development of a robust business plan. In this course, you`ll gain experience with this process by completing a series of assignments that require you to help refine a business concept. Inspiration for a  more...

Adobe Dreamweaver CS4: Essentials ... for how to use the most important features in this award-winning program. After watching the series will comfortable optimizing image files for faster loading web graphics how to use CSS, Tables, Frames and how to add interactive features to your website like Flash files, JavaScript elements and AJAX. The major lessons include the details you will need to have a solid understanding how to  more...

Adobe Dreamweaver CS3: Advanced Adobe Dreamweaver CS3: Advanced Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best  more...

Get the Job You Want With A Resume That Sells Create a job-winning resume that sells your talents and skills!  more...

Delivering High-impact Sales Presentations The most important meeting you'll have with your client is when you show the decision makers that you have the right business fit for their needs. You've done a lot of hard work, so when the curtain goes up on your sales presentation, you want an award-winning performance. In this course, you'll learn about the third major component of the strategic account sales (SAS) approach--presentation.  more...

Building a Winning Sales Team ...itude, and enthusiasm to go out and win. The members of a winning sales team must also have the right skills, attitude, and enthusiasm to be successful. As a sales manager, how do you build an effective sales team? This course delivers answers by presenting information and tools that you can use to define your sales team and identify stages of sales team development. You'll discover where to  more...

Motivating a Winning Sales Team Famous college football coach Lou Holtz said, "Ability is what you're capable of doing. Motivation determines what you do. Attitude determines how well you do it." As a sales manager, what can you do to make a difference in how your team members' use their abilities? How can you increase their level of motivation and create positive attitudes? In this course, you'll learn how to keep sales teams  more...

Industry Overview Federal Government ...s a government agency in need of your product or service. Winning a government contract can be challenging, and millions of dollars in potential contracts are lost to companies who do not understand government procurement processes. However, budget shortfalls, redundant spending, and other challenges facing the government have resulted in new initiatives to streamline the procurement process.  more...

The Oil and Gas Industry Overview Version 2 Has there ever been a more flourishing time in the history of the oil and gas industry? The continued growth in demand and an industry struggling to meet this voracious demand have pushed oil prices to an all-time high. Big oil companies, even while investing heavily in exploration, technology, operational improvement, and research and development, are still left with huge surpluses in an industry  more...

The Pharmaceutical Industry Overview Version 2 Billions of people around the world depend on the pharmaceutical industry to help them live longer, healthier, and happier lives. However, the pharmaceutical industry is continually tasked with alleviating its own ailments, including slow growth and declining profitability owing to pricing, safety, marketing and regulatory issues. In order for companies to remain competitive in a highly regulated  more...

The Food and Beverage Industry Overview Version 2 "The discovery of a new dish does more for human happiness than the discovery of a new star," says Anthelme Brillat-Savarin in his famous work, The Physiology of Taste. However, when leading food and beverage manufacturers introduce more than 15,000 new products every year with an average success rate of only 25 , such happiness can be fleeting. Few industries have as much pressure placed upon  more...

Writing a Business Case ...ision makers in your organization that your proposal is a winning initiative. This course will show you the principles for preparing an effective business case, and it will guide you through the writing process, from defining your business need and gathering relevant information, right through to assessing the financial impact of your solution. The course will conclude with practical advice on  more...

Crafting Deals ...thing--a promotion at your workplace, a new car, or maybe winning an argument. Recall the situation. How did you approach it? Were you confident about winning? Was the outcome what you wanted? So often, situations don't turn out in the desired way. In this course, you will explore ways to gain clarity and conviction about what you want and why you want it, as well as how to create opportunities  more...

The Dynamics of Interacting "The ability to make people believe in you and trust you is one of the few absolutely fundamental qualities of success." To make such a statement, John J. McGuirk was probably inspired by a direct experience that he had in dealing with other people. Based on your own experience, would you agree that interacting with others is connected to success? Think of a time when you got the results that you  more...

Sales Forecasting - Forecasting Your Own Accounts In "Sales Forecasting - Forecasting Your Own Accounts," you will learn how to apply the principles of forecasting to your own accounts. Specifically, you will learn how to use different types of forecasting, as well as how to avoid excessive detail in your forecasts. You will also learn how to reduce forecasting errors and how to predict the likelihood of winning a sale. Finally, you will learn  more...

Getting Results by Building Relationships You are not the boss. You've been called "peer," "esteemed colleague," "invaluable staff member," and "friend," but no one's even come close to calling you "boss." When you stop to think about it, you realize you have no real authority whatsoever. In fact, you have much more power than you think, even if you are on the bottom rung of the corporate ladder. As Jack London said, "Life is not always a  more...

Creating Change Gaining Allies ...t my way, you'll feel better about yourself"? Finding and winning partners for the purpose of creating change is not easy in the intensely competitive and harried environment of the corporate world. It's especially difficult when you lack authority. The people whose help you need most may have no desire to help you, or if they do, they may lack the time. In either case, winning allies,  more...

Six Sigma and Lean in the Organization ... Six Sigma has been globally accepted as a profitable and winning business strategy. More and more companies are embracing Six Sigma in a time when competition and sluggish markets have left operational efficiency and quality improvement as the only way to protect margins and win customer loyalty. Originally developed in Toyota's manufacturing operations, Lean is a continuous improvement  more...

Six Sigma Projects and Project Teams "Managers are people who do things right, while leaders are people who do the right thing," says Warren Bennis, Ph.D. in his book "On Becoming a Leader." Champions are leaders. Selecting the right Six Sigma projects and the right people, and leading them to achieve business goals, is vital to the leadership of Champions. This course deals with these important roles of Champions. It also provides  more...

Creating a Business Execution Culture ...ou'll explore important information to help you lead your winning team.Larry Bossidy, author of "Execution: The Discipline of Getting Things Done," states that "creating an execution culture is hard, but losing it is easy." Once you've created an execution culture, how will you keep from losing it? How can you ensure that business execution does not become just another "flavor of the month"  more...

E-Learning Essentials Pt 2 - Marketing to Your Key Players This course covers the aspects of marketing that are essential to marketing an e-learning solution within an organization. It focuses on the required change of organizational mindset to one that supports anytime, anywhere learning. The three important marketing channels are covered - through a champion, culture change and communication plan. The course then looks at each of the key player groups  more...

Building an E-Commerce Business Case This course provides the learner with information which addresses the relationship between costs and benefits. Learn To: Build Online Revenues. About B2B Consumer Transactions. About Sales and Services. About Online Customer Relationships. About the Virtual Value Chain. Audience: This course is intended for Managers and technical staff who are in a position to provide  more...

E-Learning Essentials Part 2 Marketing Your Solution ...ncerns of these groups are identified, and guidelines for winning their support. Learn To To identify guidelines for creating the buzz for your e-learning solution. To identify characteristics of an organizational mindset that is receptive to e-learning. To identify the stages in selling e-learning  more...

Sales Skills Developing a Winning Strategy ...Winning Strategy, you will learn how to research market conditions and analyze your competitors using a SWOT matrix. You will also learn the steps of the consulting strategy and what questions you should ask when planning solutions for clients. In addition, you will learn the steps to take to help clients find solutions to their needs. Learn To Complete a SWOT  more...

Strategic Sales Developing Executive Proposals ...osal. You will also learn the steps to follow to create a winning proposal. Finally, you will identify ways to differentiate your proposal from those of the competition and understand the keys to successfully presenting a proposal. Learn To: Identify ways to differentiate your proposal from those of the competition. Identify ways to prepare an effective written proposal. Identify  more...

Sales Skills Series The Sales Skills Series includes the following courses: Sales Skills: The Fundamentals Sales Skills: Prospecting and Addressing Needs Sales Skills: Overcoming Obstacles Sales Skills: Gaining Customer Commitment Sales Skills: Developing a Winning Strategy Sales Skills: Effectively Closing a Sale To review individual course descriptions, please return to the previous page and select the  more...

Value Chain Management Managing a Value Chain ...s to the final point of consumption. It covers methods of winning cost advantage and achieving the value proposition, ways of maximizing collaboration within the value chain, competitive management of demand and channels, and competitive management of distribution and operations. Learn To Apply ways to gain cost advantage. Identify  more...

Managing Generations in the Workplace Generations Working Together ...ir performance, and how to motivate employees and promote winning behaviors. Learn To Sequence the steps in the coaching process. Identify guidelines for managing differences between the generations. Identify behaviors to achieve a win-win solution in the workplace. Identify  more...

Organizational Learning Deploying a Knowledge Mgmt System ...n, Antugua, is in the process of transferring their award-winning Global Book Encyclopedia into a CD ROM format. The ultimate goal of this process is to create a Web site with a search engine including all of Global Book Encyclopedia a a s entries. Before Icon launches a knowledge management system, a pilot project must be conducted to test the effectiveness of a customized knowledge  more...

Succession Planning Elements Approaches ...gies. Identify strategies for winning management commitment to your succession plan. Audience This course is suitable for HR Managers, HR Directors, Executive Managers, Team Leaders, Facilitators, and Project Managers. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US  more...