Instructor Led Without Training

Certified Professional of Supply Managment CPSM Preparation Course ...on. CPSM Certified Professionals earn 23% more than those without the certification. The Institute for Supply Management stated that a 2. 5% reduction in procurement costs produces the same amount of profit as a 10% increase in sales. We want to help you earn the credential that tells everyone you are a Supply Chain Leader that can provide solutions in a time when sales are flat or declining.  more...

Starting a Coffee Shop Business SEMINAR TITLE: Starting a Coffee Shop Business with Barista Training ORGANIZER: BusinessCoach Inc. VENUE: Suite 201 Richbelt Tower, 17 Annapolis St., Greenhills, San Juan City, Metro Manila KEY TOPICS: I. Specialty coffee trade globally II. Essentials in coffee business success III. Business plan IV. Coffee business options and profile of investment V. Budget VI. Choosing your location  more...

Malaysian Industrial Relations and Employment Law Course ...einstatements Courta ™s Power in Claims of Dismissal without just cause or excuse The court and claims relating to Retrenchments Code of Conduct for Industrial Harmony Trade Disputes Scope of Collective Agreement Bonus Salary Increases Managerial Prerogative Reduction of Existing Benefits Interpretation of Collective Agreements or Awards Complains of Non-compliance Part 12:  more...

Accounting and Finance World Bank Compliant Course ...L and VSL Process for Converting VSL to FSL Hedging VSL without Converting into FSL IBRD Hedging Products Access to Hedging Products Process for Execution of Stand-Alone Hedging Products Master Derivatives Agreement IDA Credits Currencies Credit Charges Repayment Terms Part 9: World Bank Financial Management Project Preparation Project Implementation Project Completion  more...

Project Management in Action Managing World Bank Projects ... the extroverted Recognise the ineloquent team members Without relevant current Information, who might, nevertheless, be able to perform evaluative role Resonation as an issue in team effectiveness Indicate how they will recognise resonation in their teams, outline the steps that they will take to avert or reduce its occurrence, outlining how they will a cautioninga ™ resonators  more...

Communication Dynamics and Networking in Organisation ...alisation ofg the fact that they can effectively network, without being aggressive. B. Contents & Concepts 1. Oral-Visual Presentation - Preparing For The presentation - Electronic Presentations - The Presentation - The Introduction To Your Presentation - Avoiding Stage-fright - Eye Contact, Posture & Other Forms Of Body Language - Verbal Communication - Written  more...

Change Management and Executive Leadership in Organisations ...n how Managers might Influence Workersa ™ Behaviour, without the Threat of Force - Demonstrate their ability to Apply the Control Administrative Strategy - Regard Reward as a Positive Reinforcement - Apply the Influence Administrative Strategy in a Realistic Situation - Suggest the Relationship between Leadership Style and the Influence Administrative Strategy - Demonstrate  more...

UK Consumer Protection Law ... - Cancellation clauses - Supplier's right to cancel without notice - Excessive notice periods for consumer cancellation - Binding consumers to hidden terms - Supplier's rights to vary terms generally - Right to change what is supplied - Price variation clauses - Supplier's right of final decision - Entire agreement and formality clauses 61 - Binding consumers where  more...

Team Dynamics Team Leadership ...roverted - Recognise the ineloquent team members - Without relevant current - Information, who might, nevertheless, be able to perform evaluative role - Resonation as an issue in team effectiveness - Indicate how they will recognise resonation in their teams, outline the steps that they will take to avert or reduce its occurrence, outlining how they will a cautioninga ™  more...

Talent Management ... high performance teams - Relaxing managerial presents, without losing control - Influencing high performance teams 5.) Talent Management Reward Structure OBJECTIVES: - Provide the impetus for talents to perform effectively through equitably rewards - View equity as merit driven, rather than a common wheal prerogative - View the unequal distribution of rewards in a positive  more...

Strategic Management and Project Management ...organisational improvement. - Put forward their points without generating negative reaction from others - Manage their interaction with colleagues and managers, in such a way that they get their desired results 2. Organisational Analysis An Internal View By the end of the specific learning activities delegates will be able to: - Demonstrate an understanding of the  more...

Small Business Start-Up Expansion and Management 2 ... to adapt a business plan to meet changing circumstances, without losing its focus; - Provide a contingenciesa ™ based on differing business scenarios. Contents, Concept and Issues - Operational Costing Issues (2) - Costing Human Resource - Integrating Fixed and Variable Costs - Cost Apportioning - Accounting for Depreciation in Cost Apportioning - Projected Sales and a  more...

Leadership Styles Seminar or Course ...n how Managers might Influence Workersa ™ Behaviour, without the Threat of Force 37. Demonstrate their ability to Apply the Control Administrative Strategy 38. Regard Reward as a Positive Reinforcement 39. Apply the Influence Administrative Strategy in a Realistic Situation 40. Suggest the Relationship between Leadership Style and the Influence Administrative Strategy 41.  more...

Corporate Governance Principles and Practice ... to adapt a business plan to meet changing circumstances, without losing its focus; - Provide a contingenciesa ™ based on differing business scenarios. 3. Internal and External Organisational Analysis At the conclusion of the specified learning and development activities included in this course, delegates will be able to: - Propose varying definitions of an organisation  more...

Corporate Governance and Strategic Management ... to adapt a business plan to meet changing circumstances, without losing its focus; - Provide a contingenciesa ™ based on differing business scenarios. 4. Internal and External Organisational Analysis At the conclusion of the specified learning and development activities included in this course, delegates will be able to: - Propose varying definitions of an organisation  more...

Comprehensive Project Management ...organisational improvement. - Put forward their points without generating negative reaction from others - Manage their interaction with colleagues and managers, in such a way that they get their desired results 2. Organisational Analysis An Internal View By the end of the specific learning activities delegates will be able to: - Demonstrate an understanding of the  more...

PETROLEUM RISK ANALYSIS PORTFOLIO MANAGEMENT 12 14 March 2012 Kuala Lumpur Malaysia ...on business a arguably there is no business development without risk a yet the distinction between risk and uncertainty is often confused, and attempts to effectively manage risk and uncertainty are often poor in the industry. This 3 day course offers attendees the opportunity to explore why this is case and, using practical case material, use tools and techniques to effectively manage  more...

Applied Petroleum Geostatistic 16-20 January 2012 Kuala Lumpur An appreciation of what geostatistics can achieve is now essential in nearly all important aspects of exploration and production: gridding and contouring for making maps, upscaling for reservoir simulation and basin modelling, as well as the analysis of spatially referenced data of all kinds. Without needing to know the details of the algorithms and the mathematics behind them, being able to  more...

Writing Effective Standard Operating Procedures for Oil Gas Professionals Engineers 19 20 January 2012 Kuala Lumpur Malaysia ...t lend themselves to a definite or standardized procedure without loss of effectiveness. The presence of these quality documents is essential when inspections take place since the most frequent reported deficiencies during inspections are the lack of written SOPs and/ or the failure to adhere to them. The SOP writing process is critical to successful implementation of SOPs. As Oil & Gas  more...

HUMAN COMPETENCY CAPABILITY DEVELOPMENT in Oil Gas Competition for the best and brightest is reaching fever pitch in the Oil & Gas industry. Leading operators and contractors are fighting to hold-on to top talent, often lured away by unmatchable offers. Furthermore retiring senior professionals leave your organisation, taking with them years of experience and knowledge. You need to have a sustainable capacity building solution in place to  more...

PETROLEUM RISK ANALYSIS PORTFOLIO MANAGEMENT 16 18 March 2011 Kuala Lumpur Malaysia Risk and uncertainty are fundamentally embedded in the exploration and production business a arguably there is no business development without risk a yet the distinction between risk and uncertainty is often confused, and attempts to effectively manage risk and uncertainty are often poor in the industry.  more...

WRITING EFFECTIVE STANDARD OPERATING PROCEDURES SOP FOR OIL GAS PROFESSIONALS ENGINEERS ...t lend themselves to a definite or standardized procedure without loss of effectiveness. The presence of these quality documents is essential when inspections take place since the most frequent reported deficiencies during inspections are the lack of written SOPs and/ or the failure to adhere to them. The SOP writing process is critical to successful implementation of SOPs. As Oil & Gas  more...

3rd Run in Asia HUMAN COMPETENCY CAPABILITY DEVELOPMENT in Oil Gas 5 8 October 2010 Kuala Lumpur Malaysia HUMAN COMPETENCY & CAPABILITY DEVELOPMENT in Oil & Gas Competition for the best and brightest is reaching fever pitch in the Oil & Gas industry. Leading operators and contractors are fighting to hold-on to top talent, often lured away by unmatchable offers. Furthermore retiring senior professionals leave your organisation, taking with them years of experience and knowledge. You need to have a  more...

Casino Team Building ...am by experiencing the highs and lows of a gambler's life without the consequences of losing your house! The glitz, glamour and big bucks of this Casino team building event is fun and interactive, with the casino providing an opportunity to strategize, negotiate and take risks combining subtle team building objectives with very serious fun. Concept: Teams have to complete several team  more...

Cascading Style Sheets ... offers great flexibility and ease in designing web pages without code heavy HTML documents. In this course, you will work with properties and styles related to colors, typography, page layouts, customized cursors, links, and forms available in CSS to build an effective web page. You will also use cascading style sheets to design and develop efficient and effective websites. Cascading Style  more...

Visual Studio Net Introduction Welcome to Visual Studio.NET: Introduction. This course is the recommended course following .NET Framework: Introduction and expands upon the basic concepts you learned about the Visual Studio.NET tool. Now that you have taken the course .NET Framework: Introduction, you understand the basic concepts, features, and possibilities of .NET. With that foundation in place, you are now ready to explore  more...

Photoshop Photo Printing And Color CS5 You are familiar with the Photoshop tools and techniques used to design and create images. Applying the correct image and color correction processes and techniques ensures that you get the desired output while printing images for commercial purposes. In this course, you will learn professional techniques for obtaining consistent, predictable, high quality images in Photoshop CS5. You will learn  more...

Migration to Windows Server Server In this hands-on course, participants learn the essential skills needed to plan a reliable Windows Server 2003 foundation and migrate from an existing Windows NT/2000 enterprise. Upon successful completion of this course, students will be able to: Construct an optimal replication topology for the network and site layout Devise delegation of administration and design Group Policy deployment  more...

PMP Trainings WorkshopBangalore Project Management Professional (PMP) Certification is a globally recognized and the most respected project management certification today. The only certification to have attained ISO 9000 and ISO 17024 accreditation. Over 25, 000 Project Managers are getting this industry neutral certification annually. Project Management Institute (PMI) provides PMP certification and conducts the PMP  more...

PMP Training Sheduled in the month of November By QLogy Project Management Professional (PMP) Certification is a globally recognized and the most respected project management certification today. The only certification to have attained ISO 9000 and ISO 17024 accreditation. Over 25, 000 Project Managers are getting this industry neutral certification annually. Project Management Institute (PMI) provides PMP certification and conducts the PMP  more...

Conflict Management This 1-day Conflict Management is highly interactive and focuses on improving conflict resolution skills. Participants will learn how to recognize conflict situations, and apply classic conflict-resolution strategies. We will explore how conflicts arise and discuss ways to maximize individual differences to build collaborative teams and productive relationships. Emphasis will be placed on how to  more...

IRS Form 1099 Reporting: What You Need to Know ...udit-ready and in compliance. Determine a worker's status without hesitation - every time - and stay current and in the clear. Benefits for you - Increase your filing savvy and avoid late filing and failure to file penalties - Walk through the 1099 series of forms with ease - know which form you need to use - Survive 1099 reporting in lawsuits and settlements - learn what's taxable and what's  more...

Medical Records Law ...s from potentially damaging legal issues that will happen without understanding the full scope of what your responsibilities are as it pertains to HIPAA and patient's rights. Not knowing does not protect your business from financial responsibility for damages. Our faculty has extensive experience in all aspects of this complicated subject and will share insights and examples of 'what you must  more...

Judgment Enforcement ...Steer clear of collection problems and enforce a judgment without worry - Successfully avoid costly violations of the Fair Debt Collection Practices Act - Know what to do when a debtor files for bankruptcy - Determine what property can be executed against - and what's exempt This seminar is designed for attorneys and other legal professionals, credit and collections managers, presidents, vice  more...

Economic Development Financing ...your toughest problems regarding new market tax credits - without worry. Know what state and federal tax resources are available. Register today and get a game plan for ensuring your success. Benefits for You - Find out what you need to know about special taxing district bonds and state incentives - Grasp the key essentials of new market tax credits - Discover how economic improvement  more...

Foreclosure and Related Issues ...without fear - build confidence in foreclosure and repossession. /strong Get the no-nonsense tips you need for fast and effective foreclosures and repossessions during this economically uncertain time period. At this up-to-date seminar, you'll find out how to stay afloat in light of increased foreclosures in Hawaii and throughout the nation. Register today to learn all the essentials -  more...

Landlord and Tenant Law ...fication on how to perform key property management duties without hassle. You will find out what you should include in the rental agreement to avoid problems down the line - such as rent and security deposit details, and what happens in case of default. Get tips on screening potential tenants, complying with state and federal nondiscrimination laws, and legally executing an eviction - should  more...

Law of Easements: Legal Issues and Practical Considerations ... experts will give you the know-how you need to succeed - without getting caught in exhausting and expensive legal battles. Come to this seminar and get the practical easements information you won't find anywhere else. You will hear it all - the types of easements, their requirements, how to make one bulletproof - and how to find them before it's too late. All you've ever wanted to know about  more...

Drugs and Alcohol in the Workplace ...sues. Solve your toughest problems regarding drug testing without worry. Avoid problems down the road by making sure your employment polices address the issues before they come up. Register today and get a game plan for ensuring success for you and your company. Benefits for You - Make sure you have the needed policies in place - Hear best practices in pre-employment issues - Discover how  more...

Medical Marijuana and the Workplace ...sues. Solve your toughest problems regarding drug testing without worry. Avoid problems down the road by making sure your employment policies address the issues before they come up. Register today and get a game plan for ensuring success for you and your company. Benefits for You - Discover how medical marijuana laws interact with other employment laws - Stay up-to-date on recent court  more...

Building Codes ... to handle even the most complicated building code issues without hassles. You will walk away with practical how-to's for avoiding code violations. Make sure every project decision you make is up to code - register now! Benefits for You - Navigate building codes from a legal perspective - Gain insight on the history and development of the British Columbia building codes - Learn valuable  more...

Construction Claims ...learn, in just one day, how to handle construction claims without losing valuable project time and money. Our experienced and well-respected professionals can even give you the tips you need to avoid claims altogether. All you have to do is enroll in this seminar today. Attend this seminar and get valuable information on defect claims in Florida construction projects. With the materials and  more...

Minimizing and Managing Risks and Disputes in Construction ...g Are you asking for construction claims and litigation - without even realizing it? /strong From preconstruction issues to project closeout, managing the construction process is complex. To maintain control and minimize the risks inherent in the construction process, you must stay current on construction issues and trends. Whether you are new to the profession or very experienced, this  more...

Time Management ...n our lives, integrating personal and professional goals. Without a strong desire to live out certain values, time management goes unused. A strong motivation to use onea ™s time to accomplish what one truly wants is necessary to bring about behavioral changes. This program is for anyone who wants more out of life, at work and at home. A study of a thousand business people reported  more...

Secrets of Master Presenters ...e presenter makes it easy for the audience to grasp ideas without having to work. The effective presentation story leads the audience to an irrefutable conclusion. The journey gives the audience a psychological comfort level that makes it easy for them to say 'YES' to whatever the presenter is proposing. Presenting...is selling." --Jerry Weissman, Presenting to Win A NEW APPROACH TO  more...

Medical Records Law ...d. You could be breaching the confidentiality of patients without even realizing it! /strong Get surefire techniques for avoiding complaints, penalties and even lawsuits - learn to tackle even the toughest medical records dilemmas in just one day! In today's changing legal landscape, staying current is crucial to avoid costly fines and time-consuming legal battles. Attend this practical  more...

Employee Handbooks: Keeping Your Policies Up To Date Benefits strong How to avoid the pitfalls of employee handbooks - what you don't know could hurt you /strong Learn from experienced management-side labor and employment lawyers how to get the most out of your organization's employee handbook. We'll cover what state and federal laws say you must have in a handbook, what you ought to seriously consider for your handbook and what should not be  more...

Form 5500: What You Need to Know to File Benefits strong Do you work with Form 5500? With recent changes and an increased audit climate it is more important than ever to get it right. /strong You no longer need to be overwhelmed by the complexities surrounding Form 5500. Take away the worry by expanding your knowledge about dealing with Form 5500 and related schedules. You will walk away with the confidence that comes from knowing the  more...

Effective Management Strategies for Supervisors: What You Don't Know Can Hurt You ...without even realizing it? The key to effective management strategies is to take a proactive approach - avoid employment disputes before they arise. Attend this seminar and you'll learn about the importance of having an employment agreement in place with employees, as well as the keys to retaining valuable employees. You'll also gain insight on how to avoid legal troubles regarding human  more...

Collecting Construction Payments ...without fear! What every construction professional needs to know. Attend this enlightening seminar and stay abreast of the latest issues relating to collecting construction payments. Our seasoned professionals will provide practical answers to your most pressing questions about extras and changes. You'll get an inside look at how to respond to confusing issues surrounding mechanics liens.  more...

Training for Supervisors: How to Limit Liability for Employment Issues ...without even realizing it? Supervisors increasingly are expected to have not only operational expertise, but also the ability to manage and respond to personnel issues such as employee requests for leave or accommodation, poor employee performance and absenteeism. Although supervisors typically have received training in their operational areas, they may not have received similar training in  more...

Easements, Covenants and Similar Rights ... experts will give you the know-how you need to succeed - without getting caught in exhausting and expensive legal battles. Come to this seminar and get the practical easement, covenant and right of way information you won't find anywhere else. You'll hear it all - the types of easements and rights of way, uses of restrictive covenants - and how to find them before it's too late. All you've  more...

The Development Approval Process Don't get lost on the road to development approval. Can't figure out how to get through complicated application, development review and other approval stages? Don't panic - get the guidance you need at this informative seminar. You'll learn about land use application and entitlements within the Las Vegas Valley, specifically for the planning and development departments. Discover strategies for  more...

How Design Documents Can Prevent or Cause Construction Claims ...ent issues. Solve your toughest problems regarding claims without worry. Avoid problems down the road by making sure you have all the latest information and survival tips. And that's not all! This seminar will also change the way you approach dispute resolution. Register today and get a game plan for ensuring success for you and your company. Benefits for You - Get a one-of-a-kind briefing on  more...

Preparing for the Next Wave of Real Estate Closings The buyers' market is coming - be prepared for it! If you're not equipped to address the vast array of factors that can affect real estate closings, the closing experience can be unpleasant at best - and devastating at worst. Join us for this comprehensive seminar and get a detailed picture of closing issues from start to finish. Experienced professionals will give you essential information on  more...

The Financial Consultant s Role on Your Construction Projects and Capital Investments The Financial Consultant's Role on Your Project Design Team - If you have a multimillion-dollar capital project involving design, engineering and construction and you want to make sure the project is delivered within your budget, you will want to attend this teleconference. Many companies start large construction projects and do not know what the estimated payback will be in terms of increased  more...

Illustrator CS Creating Complex Illustrations (Level 2 - Windows) You have probably used Illustrator to create simple illustrations and logos. However, you may now need to expand on those skills to create more complex illustrations, you may need a better understanding of how to print your documents without any errors or color mismatches, or you may need to prepare illustrations for the Web. In this course, you will create complex, robust illustrations that go  more...

AJAX for Java Developers (java) ...pplications by updating parts of a Web page with new data without reloading the whole page. This results in a more responsive and interactive interface, and is the technology powering websites like Google Maps and Google Mail. There is no formal definition of Ajax, but using XMLHttpRequest/ JavaScript has become the dominant Ajax technology. The course starts with an introduction to using  more...

Adobe Illustrator CS2 - Level 2 You have probably used Illustrator to create simple illustrations and logos. However, you may now need to create complex illustrations, print documents without any errors or color mismatches, or prepare illustrations for the web. In this course, you will create complex, robust illustrations that go beyond those you could create using Illustrator's basic tools. You can get a complete list of  more...

Effective Presentations ...Without a dynamic and coherent presentation, even stellar ideas can fail to convince your audience. In this course, you will learn active listening skills to facilitate the exchange of ideas in meetings and presentations. You will also organize your ideas to create coherent and convincing oral presentations, while also utilizing available visual aids and using public-speaking techniques to  more...

AutoCAD 2009 Advanced AutoCAD 2009 Advanced is the second in the series of AutoCAD 2009 courses and is designed to teach AutoCAD ® users about the softwarea ™s more advanced functionality. This updated 2009 training guide covers AutoCAD ® 2009a ™s new Action Recorder feature, which records the commands a user runs and automates tasks without programming experience, as well as the new Ribbon interface  more...

AutoCAD 2010 Update for AutoCAD 2008 Users ...and can be viewed in Windows Vista or Internet Explorer 7 without using a separate viewer, is new, as well as the inclusion of Autodesk Design Review, which views and marks up DWF and DWFx files and views PDF files. There are several updates to publishing, including a streamlined Batch Plot/ Publish dialog box and the opportunity to plot, publish, or export to PDF files. Reference File  more...

Adobe Illustrator CS2 - Level 2 (Macintosh) You have probably used Illustrator to create simple illustrations and logos. However, you may now need to create complex illustrations, print documents without any errors or color mismatches, or prepare illustrations for the web. In this course, you will create complex, robust illustrations that go beyond those you could create using Illustrator's basic tools. You can get a complete list of  more...

Introduction to Java Programming Java is a popular and powerful language. Although comparatively simple in its language structure, there are a number of subtleties that can trip up less experienced programmers. It is based on C, and the terse nature of C may be unfamiliar to students with some previous experience programming in languages such as COBOL or Visual Basic who do not have experience with C or C++. And, Java is  more...

Ajax for Java Developers (Java) ...pplications by updating parts of a Web page with new data without reloading the whole page. This results in a more responsive and interactive interface, and is the technology powering websites like Google Maps and Google Mail. There is no formal definition of Ajax, but using XMLHttpRequest/ JavaScript has become the dominant Ajax technology. The course starts with an introduction to using  more...

Giving and Receiving Feedback (leadership development) ...difficult to receive feedback on onea ™s performance without becoming defensive. This course will teach students how to utilize feedback to make themselves and their employees more productive, minimize conflicts and misunderstandings, and gain confidence in their ability to recognize their employees' needs and to communicate solutions. You can get a complete list of other Leadership  more...

Microsoft SQL Server 2008 Reporting Services In this course, you will learn how to use SQL Server 2008 Reporting Services. Explore its basic architecture and gain a basic understanding of the components of SSRS 2008. Youa ™ll then explore tabular and list reports that employ datasets and data regions. As you progress youa ™ll learn to add custom expressions, custom functions and format your reports using Visual Studio 2008 and SQL  more...

Oracle Business Intelligence - Create Reports Interactive Dashboards Oracle Business Intelligence (BI), formerly known as Siebel Business Analytics, empowers business users with sophisticated data analytic capabilities without any knowledge of database structures or the SQL database language. This training course will guide students through all of the features available from the product to allow one to build sophisticated database requests and to format resulting  more...

Design Patterns for Object Oriented Systems This course provides IT managers, business analysts, developers, and other interested parties with a basic understanding of the terminology, concepts and techniques for creating and using patterns in the design of Object-Oriented software and systems. These pattern concepts assist designers in creating more flexible, elegant and reusable designs without having to rediscover the design solutions  more...

Adobe Illustrator CS3 - Level 2 You probably used Adobe ® Illustrator ® to create simple illustrations and logos. However, you may need to create complex illustrations, print documents without any errors or color mismatches, or prepare illustrations for the web. In this course, you will create complex, robust illustrations that go beyond those you could create using Illustrator's basic tools. You can get a complete  more...

ACT- 2006- Level 2 In the first course in this series, ACT!? 2008 : Level 1, you gained the basic skills required to organize contact information in a database. In addition to organizing and working with data, you might also want to retrieve specific information about your contacts, send email to them, and also maintain information without any data loss. In this course, you will customize the ACT! 2008 environment,  more...

FileMaker Pro 9- Level 2 You have probably been using FileMaker Pro for a while, maintaining databases that other people have designed, and even designing some yourself. You may have created several databases to track information such as contacts, inventory, or other information that you can't adequately manage using a spreadsheet or word processing application. However, you may be faced with a project where a single  more...

Getting the Results Without the Authority In today's business culture, there are circumstances in which a person who possesses no formal authority is required to accomplish a task or complete a project. Perhaps you will recognize a problem or a business need, and you will assume responsibility to resolve the issue. Or your manager may direct you to complete a task in which you will need to solicit the help of others in order to complete  more...

Pragmatic Use Case Writing ...Without proper capture of requirements software projects have a high probability of failure. This 2-day course achieves a focused goal of writing effective, readable use cases to describe the user-centric, behavioral requirements of a software system or business workflow. This course is structured around a problem-driven approach, and students will learn use case techniques and concepts in a  more...

SQL SERVER 2005 REPORTING SERVICES In this course, you will learn how to use SQL Server 2005 Reporting Services to create, execute, and manage reports. You will learn how to create tabular, matrix (cross-tab), and chart reports using Visual Studio 2005 and SQL Server 2005 Business Intelligence Studio. You'll explore creating reports with groups, expressions, conditional formatting, and parameters. The reports you create in the  more...

Lotus Notes 6.5 Support This course is designed for help desk professionals who are responsible for supporting the Notes 6. 5 user. This course assists support professionals in fulfilling most user requests and solving many workstation problems without having to escalate problems to the Domino administrator or application developer. You can get a complete list of other Lotus Notes/Domino classes at  more...

C++ for Non-C Programmers Supplement This course provides a solid foundation in C++ for those without any C programming experience. This course will cover the features of the C++ language and emphasizes key object-oriented programming concepts. You can get a complete list of other c++ classes at http://www.wintrac.com/courses/coursescplus.asp  more...

Ajax for Java Developers (ajax) ...pplications by updating parts of a Web page with new data without reloading the whole page. There is no formal definition of Ajax, but using XMLHttpRequest/ JavaScript has become the dominant Ajax technology. The course starts with an introduction to using XMLHttpRequest and a brief introduction to JavaScript fundamentals. It includes in-depth coverage of programming with Ajax to send/ retrieve  more...

Microsoft Office PowerPoint 2003 Level 2 As a Microsoft ® Office PowerPoint ® 2003 user familiar with the basics, you're able to convey information clearly without much glitz. That's okay, but you can do better? audiences expect more than the basics. In this course, you will enhance presentations with features that will transform basic presentations into those with a powerful means of communication. You can get a complete  more...

Microsoft PowerPoint 2004 for Macintosh Level 2 As a Microsoft? Office PowerPoint? 2004 for Macintosh user familiar with the basics, you're able to convey information clearly without much glitz. That's okay, but you can do better? audiences expect more than the basics. In this course, you will enhance presentations with features that will transform basic presentations into those with a powerful means of communication You can get a complete  more...

ACT 2007 Level 2 In the first course in this series, ACT! 2007 Level 1, you gained the basic skills required to organize contact information in a database. In addition to organizing and working with data, you might also want to search and retrieve specific information about your contacts, send email to them, and also maintain information without any data loss. In this course, you will query and exchange data,  more...

ACT 2008 Level 2 In the first course in this series, ACT!? 2008 : Level 1, you gained the basic skills required to organize contact information in a database. In addition to organizing and working with data, you might also want to retrieve specific information about your contacts, send email to them, and also maintain information without any data loss. In this course, you will customize the ACT! 2008 environment,  more...

Giving and Receiving Feedback ...difficult to receive feedback on onea ™s performance without becoming defensive. This course will teach students how to utilize feedback to make themselves and their employees more productive, minimize conflicts and misunderstandings, and gain confidence in their ability to recognize their employees' needs and to communicate solutions. You can get a complete list of other New Manager  more...

Business Etiquette and Common Courtesy ...without common courtesies experiences more employee turnover, more EEOC expenses and more time spent on paperwork related to complaint issues. On an individual level, when you dona ™t use manners and common courtesy, it shows a lack of consideration and professionalism. People then make judgments about you regardless of your abilities. This program provides guidelines for common business  more...

Dot NET Overview for Managers This course provides an overview of Microsoft's .NET Framework. Microsoft has bet the future on this robust platform, and they have put considerable resources into its architecture and tools. The course is designed for managers and other decision makers who need to understand the principals and concepts behind this technology, without diving into the technical details or writing code. WestLake's  more...

J2EE vs. NET for Managers This course provides an overview of the two leading enterprise frameworks, Sun Microsystems' Java 2 Enterprise Edition (J2EE) and Microsoft's .NET platform. This course is designed for managers who need to understand the relevant principles and concepts behind these frameworks, without being weighed down by an abundance of technical detail or code. Our vendor-neutral approach allows comparison of  more...

Managing Information Effectively As a business professional, you are surrounded by information and rely on it to do your job. Some information comes to you because you ask for it; other times it literally seems to come a ata you. Other people may rely on and ask you for information, and there are times when you send it to them without their asking. Being able to manage information effectively is one of the most basic skills  more...

Fundamentals of COM using C++ ...derlying COM. A significant portion of the class uses C++ without any frameworks to provide you with a clear understanding of COM infrastructure. MFC (Microsoft Foundation Class) and ATL (ActiveX Template Library) support for COM are also discussed in the class. The emphasis in this class is to introduce the rationale for various COM techniques to prepare you for other classes which go into  more...

ITIL 30 Foundation Bridge for IT Service Management - New Features This course prepares students for the ITIL ® version 3 Foundation certificate. Since this course highlights the new topics in ITIL version 3 and the main differences from earlier ITIL versions, it is only intended for existing holders of previous versions of ITIL Foundation certificates. The ITIL Foundation Bridge certificate in IT Service Management is not intended to enable the holders  more...

Ajax for Java Developers Eclipse ...pplications by updating parts of a Web page with new data without reloading the whole page. This results in a more responsive and interactive interface, and is the technology powering websites like Google Maps and Google Mail. There is no formal definition of Ajax, but using XMLHttpRequest/ JavaScript has become the dominant Ajax technology. The course starts with an introduction to using  more...

Ajax for Java Developers ...pplications by updating parts of a Web page with new data without reloading the whole page. This results in a more responsive and interactive interface, and is the technology powering websites like Google Maps and Google Mail. There is no formal definition of Ajax, but using XMLHttpRequest/ JavaScript has become the dominant Ajax technology. The course starts with an introduction to using  more...

Oracle Business Intelligence Create Reports Interactive Dashboards Oracle Business Intelligence (BI), formerly known as Siebel Business Analytics, empowers business users with sophisticated data analytic capabilities without any knowledge of database structures or the SQL database language. This training course will guide students through all of the features available from the product to allow one to build sophisticated database requests and to format resulting  more...

Lotus Domino Designer 7 Lotus Script ...o most developers will find it easy to understand and use without too much relearning. While this course teaches the basics of LotusScript, its primary emphasis is not on the language itself, but rather on how to use it to operate on Notes database, view, document, field, and ACL objects. With this knowledge, you will be able to develop powerful custom applications and to extend the  more...

Introduction to Java Programming Rev 6-0 ...orientation. Most of the course emphasizes simple classes without inheritance. The last chapter introduces inheritance and polymorphism, along with interfaces and collections. This revision of the course targets the 6. 0 version of the Java language and Core API; but it is equally applicable to Java 5 and groups looking for Java training who know they'll be using Java 5 are encouraged to  more...

Lotus Domino Designer 8 LotusScript ...o most developers will find it easy to understand and use without too much relearning. While this course teaches the basics of LotusScript, its primary emphasis is not on the language itself, but rather on how to use it to operate on Notes database, view, document, field, and ACL objects. With this knowledge, you will be able to develop powerful custom applications and extend the standard  more...