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Self directed tutorial-Teach Yourself Search Engine Training Strategies in 7 Days Without Software on-line e-learning cbt (computer based)study at homecourseware Spearhead your site in the top 10 rankings on the major search engines and keep it there.  more...
Introduction to SnagIt Without Software on-line e-learning cbt (computer based)study at homecourseware This online course teaches you the various tips on the latest version of the SnagIt screen capture program. For Beginners.  more...
Excellent English: A Writing Review - Part II: Punctuation on-line e-learning cbt (computer based)study at homecourseware ...ding students with practical understanding of punctuation without forcing them to memorize countless rules. Weekly units teach the use of commas, semicolons, colons, hyphens, dashes, and parentheses. Exercises, tutoring and mastery quizzes help students understand the concepts and recognize and revise punctuation errors in their own writing. Required Book: The Classic Guide to Better Writing:  more...
How to Ask The Right Questions To Maximize Influence And Minimize Objections on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...what you have to offer can reduce or relieve the concern. Without questions you may be talking to a general audience and minimize your ability to make a sale. Know the variety of questions at your commandand put them into use. It?s a delicate balance of getting the client to be specific, when we may be purposefully vague with our questions. It means applying the Pareto Law:80% of the time the  more...
Writers At Work: A Review for Professionals - Part II: Punctuation on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...ding students with practical understanding of punctuation without forcing them to memorize countless rules. Weekly units teach the use of commas, semicolons,apostrophes, colons, quotation marks and parentheses. Exercises and tutoring help students ensure that they understand the concepts and can recognize and revise punctuation errors in their own writing. Required Book: The Classic Guide to  more...
Writing Standards-Based Assessments on-line e-learning cbt (computer based) Give your students an edge on state assessments by learning how to develop test items aligned to your state academic standards. Through participation in this course, you will learn to write questions that meet your state and local standards, including those that use higher order thinking skills. Additionally, you will learn techniques item writers use to make it difficult for test-wise students to  more...
Write a Marketable Script in 10 Weeks on-line e-learning cbt (computer based)study at homecourseware ... happens next Enough locations to make things interesting without breaking the budget Has it been done before? Better? These criteria are not insurmountable. The trick is not to take your own writing too seriously, and to be willing to consider constructive criticism. And most importantly, realize that there are thousands of aspiring writers like you out there-don`t get discouraged. I will  more...
Understanding Health Insurance: A Guide To Professional Billing & Coding on-line e-learning cbt (computer based)study at homecourseware This is a complete and comprehensive medical billing course, taken online, through which you will quickly and easily learn this complex discipline. Understanding Health Insurance: A Guide To Professional Billing & Coding) This course is designed to teach you about medical billing and the proper usage of the International Classification Diagnostic Coding System (ICD-9) and the Current Procedural  more...
Safe Computing For Educators on-line e-learning cbt (computer based) ... of the educational experiences the Internet has to offer without the hassles of unwanted advertising and intruders. Safe Computing For Educators The Internet is a vast place, open to a wide variety of experiences. Although it can be very useful in educational settings, it can also be a dangerous place for students as well as educators. As an educator, you must keep yourself up-to-date with  more...
QuickBooks Pro 2008 on-line e-learning cbt (computer based) ...tive labs will help you practice what you learn...with or without the application on your desktop. Your expert-led training is presented by Debbie Dalrymple. Debbie has been doing computer training since 1992. Starting her training career at Computer Learning Center in Washington DC working with DOS and early Windows applications she has transitioned to the latest Windows software that we know  more...
Professional Bar Management Mastery Level Certification on-line e-learning cbt (computer based) ...ver applied in the real world. Thus, too many managers go without any formal training and often find themselves overwhelmed on the job. Professional Bar Management Mastery Level Certification is practical and effective. Professional Bar Management Mastery Level Certification The hospitality industry continues to grow each year, creating a demand for skilled managers. One challenge facing bar  more...
Pharmacy Technician National Certification Exam Preparation Course on-line e-learning cbt (computer based)study at homecourseware ...aneous Topics? section for our students. Don?t get caught without information on Pharmacy Law, Pregnancy Restrictions, Extemporaneous and IV Compounding, Medication Storage Requirements, Pharmacy Reference Books, DEA and NDC Numbers and so much more! Support ? You have access to your course from ANY computer with an internet connection. Study at a local library, a friend?s house or from the  more...
Personal Financial Planning on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...Without wise financial planning, the future may not be what most of us hope for, and even the present may be less that comfortable. This course contains the essential principles of planning for both short- and long-term needs and has many tools and references to provide guidance for planning and using personal financial resources. It gives tips and worksheets for setting financial goals,  more...
Learn Spanish On-line From Live Instructors! - "Beginning Spanish 1" on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...s to cover topics of interest at different levels.Working without virtual classes If you are not interested in participating in our Virtual Classroom and just want to take the course using the online resources, we?ll send you the course syllabus so that you can take full advantage of the online resources. The results of the placement test will indicate the best level for you to start working on  more...
Job Safety Analysis on-line e-learning cbt (computer based) "Ju are zuffering from fear of ze vorkplace," was the analysis while reclined in the dimly lit book-lined office. You will be fixated on our new safety course, Job Safety Analysis. Welcome to Job Safety Analysis "Ju are zuffering from fear of ze vorkplace," was the analysis while reclined in the dimly lit book-lined office. You will be fixated on our new safety course, Job Safety Analysis.  more...
Keep Them Coming Back: Customer Retention Strategies That Work--Instructor-Led on-line e-learning cbt (computer based) ... that marketing is something that they can do themselves, without hiring an expensive firm. This course will prepare you to do just that. In addition to learning essential marketing concepts, this course will provide you with the tools and technical know-how to put these ideas into practice. You will assume the role of co-owner of CityShape, a fictional gym in downtown ?Empire City.? Working  more...
Keep Them Coming Back: Customer Retention Strategies That Work--Self-Directed on-line e-learning cbt (computer based) ... that marketing is something that they can do themselves, without hiring an expensive firm. This course will prepare you to do just that. In addition to learning essential marketing concepts, this course will provide you with the tools and technical know-how to put these ideas into practice. You will assume the role of co-owner of CityShape, a fictional gym in downtown ?Empire City.? Working  more...
HTML Lessons in Web Page Design - 10 Week Facilitator Led on-line e-learning cbt (computer based)study at homecourseware Design your own website with our 10 week interactive course. HTML stands for HyperText Markup Language and is the language of web page design. If you have little or no experience with HTML, then this 10 week standard course with facilitator interaction is the one to take. With these lessons you will have your own web site up and running in no time! Learn to design internet web pages for your  more...
How To Master Sales Skills on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...will develop the most essential skills in sales personnel without extensive away-from-work classroom training. Based on fundamental best practices, these courses prepare new sales personnel to be effective. They create a common baseline set of processes for an entire sales organization, regardless of previous experience, to follow as standard procedures. IMPORTANT NOTE: INTERNET EXPLORER (IE)  more...
Hearing Conservation/Noise Control on-line e-learning cbt (computer based) ...h those persistent load noises. You`ll Marvel?, that even without super powers, the workers in your organization can use personal protective equipment that will safeguard their hearing even better that a mutant could. ?Holy, health hazard, Batman! We need this training to protect our workers and satisfy OSHA requirements.? This course can be taken in a self-directed pace. You can achieve a  more...
Ethics and Compliance Basics on-line e-learning cbt (computer based) Reinforcing ethical principles and educating company members about compliance with the law is an ongoing and important responsibility. A company is only as ethical and compliant as its directors, managers and employees. Ethics and Compliance Basics Reinforcing ethical principles and educating company members about compliance with the law is an ongoing and important responsibility. A company is  more...
Complete Paralegal Training Program (Self-Paced) on-line e-learning cbt (computer based) ...and issues in the field, and selected specialties of law, without teaching you things you don`t need. It discusses employment opportunities and provides dozens of websites for research purposes to enhance your educational skills on-line, in addition to opportunities to network for working possibilities and resources after you are working. The complete course also covers broader and more  more...
Build a Powerful Marketing Strategy--Instructor-Led on-line e-learning cbt (computer based) ...Without great marketing, your businesses can fail. With the right marketing strategy, you gain a big edge over your competition. In this course, learn to increase your sales through marketing. Professor Don Sexton of Columbia University Business School will show you how -- with real-world examples and video tutorials. Students may complete this course within a reasonable period of time. Contact  more...
Build a Powerful Marketing Strategy--Self-Directed on-line e-learning cbt (computer based) ...Without great marketing, your businesses can fail. With the right marketing strategy, you gain a big edge over your competition. In this course, learn to increase your sales through marketing. Professor Don Sexton of Columbia University Business School will show you how -- with real-world examples and video tutorials.Students may complete this course within a reasonable period of time. Contact  more...
Better Business Writing in One Week on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...s expected to write -- a scary prospect for professionals without formal writing training! Fear no more -- you?re only one week away from clearer, more confident writing. This unique course includes one work-week (five days) of daily lessons, designed explicitly for business professionals. Students learn about grammar, clarity, precision, organization and style, then apply their knowledge to  more...
7 Steps to A Lot More Sales on-line e-learning cbt (computer based) ...nd profits of 25%-100% or more in as little as 60-90 days without spending more money on traditional advertising! The course has proven to create sales and profit increases in all types of businesses regardless of size and in all types of industry retail, wholesale, manufacturing, services and professional practices. User is given 1 year access to this course. 7 Steps to A Lot More Sales The  more...
911 OPERATOR TDD TRAINING on-line e-learning cbt (computer based) According to the Americans with Disabilities Act: "PSAPs should require or offer refresher training to recognize and process TTY calls at least as often as they require or offer training for voice calls, but at a minimum, every six months." This innovative online course consists of an online, interactive lesson. Once the lesson is completed, students participate in simulated conversations with  more...
14 Purchasing Best Practices on-line e-learning cbt (computer based) ... purchasing best practices into your organization easily, without outside help, if you have the right guidance. The highly personal and interactive online class "14 Purchasing Best Practices" makes it realistic for you to quickly and significantly improve your performance and the performance of your purchasing department. You'll become a respected purchasing leader by following this class'  more...
Coaching and Counseling on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...k that all employees have the skills necessary to succeed without even being taught what these skills are. In addition, many people may have personal concerns that hinder work performance. By learning how to effectively coach and counsel, you can help your employees ease personal burdens and train them in the skills they need to be better employees. This course identifies situations in which  more...
Delegating on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- This course takes you through every step of the delegation process from beginning to end. You will learn how to define the task and determine to whom it should be given. There are tips and techniques for monitoring the projecta s progress without micromanaging, and methods for coaching and developing employees along the way. There are also tools and methods to help you get  more...
Leading Effective Meetings on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Meetings, meetings, meetings. You cana t live with them and you cana t live without them. Make sure that the meetings you lead are organized, focused, and productive. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't use Netscape or other browsers for this training.  more...
Managing a Virtual Office on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- More and more companies are finding that flexibility for employees in both work hours and work location help them attract and retain the best talents and actually improve productivity. This course identifies the potential benefits and pitfalls in managing a a virtuala ? workforce, gives guidelines for maintaining communication, monitoring productivity, and encouraging peak  more...
From 123-CBT Computer Based Training
Telesales Communications on-line e-learning cbt (computer based) Since Alexander Graham Bell said, "Mr. Watson, come here, I want you," to his assistant on March 10, 1876, the telephone has become the major person-to-person communications tool. It has taken a place of dominance in the sales industry. As a professional salesperson, it is vital that you have effective telesales techniques.As a communications medium, the telephone has a dampening effect on our  more...
Financial Analysis for Successful Marketing on-line e-learning cbt (computer based) ...f numbers, no strategic marketing plan will be successful without a thorough financial analysis. The final course in this series takes a user-friendly, interactive approach to help you master the numbers game. You will analyze typical financial parameters associated with setting up a financial budget as part of an overall marketing strategy. This includes assessing financial resources, the  more...
Implementing Creative and Innovative Ideas on-line e-learning cbt (computer based) ...uccessfully in the organization.After all, what's an idea without execution? Execution is crucial if the idea is to start making or saving money.The process of implementing creative ideas is what makes great ideas become brilliant ideas. But this success is never immediate. On the contrary, even the greatest ideas demand careful management of the implementation process.Prototypes may be  more...
Basic Business Skills to Get You on the Fast Track on-line e-learning cbt (computer based) ...without basic business skills, you won't even find the on ramp. To get on the fast track, you have to master the basics and build from there. In this course, you will focus on the basic skills of decision making, organization, delegation, and negotiation and learn how to apply these skills in getting onto the fast track. Without these skills or the knowledge of how to use them effectively,  more...
Addressing Problem Performance on-line e-learning cbt (computer based) When the relatively informal measures that most managers will attempt fail, there has to be recourse to a more formal and powerful approach. This is the progressive disciplinary approach. Organizations need to have a clear and defined policy outlining their approach. Discipline is a very difficult time for both managers, and the employees they are applying this procedure to. So the onus on  more...
The Banking Industry Overview Version 2 on-line e-learning cbt (computer based) ...without banks? In the past, banks focused on loans and deposits, debits, and credits. Now, due to dramatic changes in the world economy, banking is a far more complex business. On a daily basis, the industry must deal with margin pressures, consolidation, and technological and marketing challenges, not to mention unforeseen financial and political crises. However, with cash and capital, banks  more...
Facilitating Meetings and Work Groups on-line e-learning cbt (computer based) ...pitfalls of work groups so you can approach your meetings without dread. You will start by identifying different types of groups: internal, external, on going, single-purpose and their characteristics. By knowing whom you are going to be facilitating and the inherent group characteristics, you will be able to prepare for the meeting, establishing clear expectations and a realistic agenda. You  more...
Doing Business with Independent Contractors on-line e-learning cbt (computer based) Do you know the difference between an "employee" and an "independent contractor "? Many employers don't, and in some cases it has cost their companies millions of dollars in taxes, insurance, overtime, fines and penalties. That's why it's important to understand the standards for judging if a temporary, leased or outsourced worker is really an employee. This course will acquaint you with the law  more...
Legal Pitfalls Regarding Independent Contractors on-line e-learning cbt (computer based) Managing workers is a crucial component of your success as a manager. But not all workers are created workers. Some are employees, others are nonemployees, or independent contractors. This is an important distinction, because your company's obligations differ depending upon how workers are classified. Misclassification can result in stiff fines, penalties and back pay and benefit liability. This  more...
Professional Skills for Customer Service Agents on-line e-learning cbt (computer based) As a customer service agent (CSA), the focus of your job is to solve customers' problems within a short amount of time. To do this, you have to understand the optimum methods for professionally processing a large volume of customers representing many different personality types. This can be a challenging task. You can successfully handle an agent's workload while satisfying customers by mastering  more...
Bridge the Expectations Gap on-line e-learning cbt (computer based) ... Perhaps policies that impact on customer service are set without input from either the customers themselves, or the frontline employees who are the best qualified to know what customers want. Maybe your company's advertising is making promises that your employees can't keep, no matter how hard they try. Directed towards "the usual suspects" in this way, you can make some basic checks in the  more...
The Art of Global Communication on-line e-learning cbt (computer based) ...er what is happening before they speak? Can you just talk without thinking too much about the target audience, the message to be communicated, and a host of other information? Communication is too important to be left to chance. The subtleties of language, expressions, and gestures all enrich the content of what you are saying. Of course, when you're communicating on a global scale, you need to  more...
Preparing a Business Case on-line e-learning cbt (computer based) ...ect will be competing against other projects for funding. Without a written business case, your chances of persuading decision makers within your organization to implement your new project idea, instead of a competing project, stand little chance. This course prepares learners interested in the development of effective business cases. You will learn what a business case is and when one is used,  more...
Employment and Labor Law on-line e-learning cbt (computer based) ...ment legally handle a precarious situation with employees without the legal ramifications exploding in their face? This course is an overview for management about the essentials of employment and labor law. It includes introductions to current federal laws regarding employee safety and health protection, equal opportunity, and labor management during unionization. Managers will use strategies  more...
The Process of Interpersonal Communication on-line e-learning cbt (computer based) ...possible to be productive in today's business environment without being an effective communicator. This is particularly true if achievement of your goals depends on your ability to influence others. You need to be able to communicate your ideas, instructions, thoughts, and feelings accurately. This is not as easy as it may seem, and ineffective communication is often at the core of a high  more...
Writing to Reach the Audience on-line e-learning cbt (computer based) Business writing is effective only when it informs or prompts the reader in the manner you, the author, desire. Whether your intended reading audience consists of one person or fifty, those readers will determine what kind of content you include and how you present it. If you were writing instructions for a child on how to answer the phone, it would sound very different from the same instructions  more...
Handling Conflict on-line e-learning cbt (computer based) ...without experiencing conflict, so it is essential for you to handle this conflict in the most effective way. To handle conflict well, you need to build a repertoire of techniques. These techniques require you to behave differently from your natural instincts at times. Therefore, a good starting point is to establish what your instinctive approaches to conflict are, and where these attitudes  more...
Listening to Comprehend on-line e-learning cbt (computer based) Do you need to better understand the basic meaning of a conversation or presentation? If you need to be able to identify what is said to you in a more effective manner, then this course is for you. This course teaches you how to comprehend verbal and visual messages to maximize your understanding of others. Because this course teaches listening skills, it is important to have your audio turned on  more...
Getting Results by Building Relationships on-line e-learning cbt (computer based) You are not the boss. You've been called "peer," "esteemed colleague," "invaluable staff member," and "friend," but no one's even come close to calling you "boss." When you stop to think about it, you realize you have no real authority whatsoever. In fact, you have much more power than you think, even if you are on the bottom rung of the corporate ladder. As Jack London said, "Life is not always a  more...
Results and Teamwork without Authority on-line e-learning cbt (computer based) When it comes to being a member of a team, what role do you think you should play? Legendary Alabama football coach Bear Bryant said, " In order to have a winner, the team must have a feeling of unity; every player must put the team first--ahead of personal glory." Yet, according to general George S. Patton Jr., "If everyone is thinking alike then somebody isn't thinking." When it comes to getting  more...
Leading without Authority on-line e-learning cbt (computer based) Lily Tomlin said, "I always wondered why somebody doesn't do something about that. Then I realized I was somebody." Tomlin could have been speaking on behalf of many employees in the corporate world who, despite having little authority, take it upon themselves to become leaders nonetheless. Becoming a leader, and getting results, without authority is especially important in today's corporate  more...
Creating Change Gaining Allies on-line e-learning cbt (computer based) "If you scratch my back, I'll scratch yours." Is this an effective strategy for gaining allies to create change? How about, "If you do it my way, you'll feel better about yourself"? Finding and winning partners for the purpose of creating change is not easy in the intensely competitive and harried environment of the corporate world. It's especially difficult when you lack authority. The people  more...
Communicating to Get Results on-line e-learning cbt (computer based) ...rform a task. But how can you effectively achieve results without any formal authority within the organization? Communication is the answer. Through the effective use of the various forms of communication, you'll be able to extend your influence at work even without any recognized authority. This course is designed to help you become a more effective communicator so that you can become more  more...
Obtaining Results from the Boss on-line e-learning cbt (computer based) What does the word "boss" mean to you? Does it stand for Big Old Stubborn Sourpuss? Or does "boss" conjure an image of a level-headed, flexible, and thoughtful co-worker? Whatever the case, as an employee working in a subordinate role, it's up to you to learn how to get the results you desire. That means knowing how to do everything from building a relationship with your boss to dealing  more...
Planning and Identifying Project Risk on-line e-learning cbt (computer based) ...cisions and outcomes. Risk occurs when decisions are made without perfect knowledge--in other words, nearly all the time. It is the project manager's job to assess and control risk, to avert or minimize its adverse effects, and to capitalize on its positive effects. In this course, the project manager will learn when and how to plan for risks and how to identify risks proactively and at the  more...
Responding to and Controlling Project Risk on-line e-learning cbt (computer based) ...s decisions and outcomes. Whenever decisions must be made without perfect knowledge--which is nearly all the time--there is risk. Contrary to popular opinion, however, risk is not always negative; uncertainty results in positive risk (also known as opportunity) as well. It is the project manager's job to assess and control risk, to avert or minimize its adverse effects, and to capitalize on its  more...
Program Planning on-line e-learning cbt (computer based) ...? PMBOK?? is considered one of the most important phases; without a properly defined plan your projects have a much greater chance of not succeeding. This assumption can also be made for program management; however, with program management, an entire program can fail, which could include several projects. The cost and loss of benefits that are associated with a failed program could be  more...
Stakeholder Interests and Cultural Diversity on-line e-learning cbt (computer based) ...creasingly global network, project managers won't get far without an understanding of cultural diversity, and how to work successfully with multi-national teams. Sensitivity to other groups, their social customs, and their means of doing business is key to success.This course teaches the common areas of stakeholder conflict and how to wend your way through the conflict negotiation process. It  more...
Effectively Communicating in Teams on-line e-learning cbt (computer based) Teams rely on the participation, input, and opinions of all team participants. Learning to speak up and encouraging others to open up are important to a team's communication. Giving and receiving feedback gracefully is another critical part of communicating with team members. Without effective feedback, little will be accomplished. Effective team communication skills don't just happen. In this  more...
The Individual s Role in a Team on-line e-learning cbt (computer based) ...without first having a collection of individuals. But a team is more than just the sum of its parts. Effective team members go beyond themselves and their personal desires and goals. If you want to be an effective team member, your challenge is to put the team first--which means maximizing your contributions to help the team accomplish its purpose. In this course, you'll learn strategies and  more...
Six Sigma Team Dynamics and Performance on-line e-learning cbt (computer based) ...e than one Six Sigma expert has stated unequivocally that without effective teamwork, a process improvement project will fail. So how is effective teamwork ensured? The best way is by understanding Six Sigma team dynamics--that is, the way in which team members work together and interact. The more that team members understand team dynamics, the greater the team's collective performance is  more...
Defining and Mapping the Six Sigma Process on-line e-learning cbt (computer based) ... the best way to get there, and endless alternate routes. Without maps, we would be left to wander unknown paths to uncertain destinations, encountering untold pitfalls along the way. Maps are also important tools in guiding Six Sigma?? teams in the quest for process improvement; it is impossible to improve a process that you don't fully understand. In this course, you will be introduced to the  more...
Scoping the Six Sigma Project on-line e-learning cbt (computer based) ...d to be selected mindfully and scoped appropriately. Yet, without known solutions, identifying projects that will truly impact customer service while also improving the bottom line can be challenging. When pressure mounts, it's tempting to act too quickly and possibly solve the wrong problem. In this course, you'll learn what a Six Sigma team should focus on, and more importantly, what the team  more...
Process Analysis and Documentation on-line e-learning cbt (computer based) ...ure. You cannot hope to improve processes and performance without first knowing where you are, assessing where you want to be, and then planning how to get there, while measuring progress toward the goal all along the way. In the words of an old adage, what gets measured, gets done.In this course, you will learn about the steps in the Measure phase. Then you will learn key principles of  more...
Measurement Systems on-line e-learning cbt (computer based) ...the measuring system to ensure that measurements are made without bias, are reproducible by all measuring instruments, and are repeatable by all operators. In this course, you will learn about Measurement Systems Analysis (MSA). You will see how to assess properties of a measurement system, including how to plan and conduct a Gauge R&R. You will learn some important principles of metrology and  more...
Processes and Customer Analysis in Six Sigma Projects on-line e-learning cbt (computer based) ...tomer needs. By this logic, no Six Sigma effort can start without having a high-level picture of an organization's customers and other stakeholders, their needs, and the business processes meant to fulfill those needs. A thorough analysis of the existing business processes - and the products and services they churn out - is the first step in Six Sigma projects. You need to listen to the "voice  more...
The Reasons Why Diversity Matters on-line e-learning cbt (computer based) ...ver be able to see things from a different point of view? Without diversity in the workplace, companies run the risk of becoming monocultural organizations that see things from a very limited perspective. The effects of this are far-reaching, right down to the company's bottom line. Establishing diversity in the workplace is not limited to laws that pertain to the hiring of women and  more...
Creating and Analyzing an Operating Budget on-line e-learning cbt (computer based) ...without a well thought-out operating budget can be compared to playing Pin the Tail on the Donkey. Although a company might know the direction in which it wants or needs to go, without a budget it must simply feel around in the dark and hope it comes close to its target. Unfortunately, if a business uses this approach, it will eventually fall victim to cash flow problems that could result in  more...
Energizing and Empowering Employees on-line e-learning cbt (computer based) ...Without it, the wheels and gigabytes of industry come to a screeching halt. And without energized, empowered employees, your part of global industry will make far less progress. This course introduces you to the importance of energizing and empowering employees. By doing so, you multiply the benefits to your department, team, and organization. The course begins by showing you ways to cultivate  more...
Recognizing a Leader on-line e-learning cbt (computer based) ...without you? If you're not available, do your people lack direction and therefore, productivity suffers? If you feel that you've been overmanaging and underleading, this course is for you. There is a strong difference between activities and roles of effective managers and those of successful leaders. You'll discover what some of those key differences are by studying the traits and qualities of  more...
Putting Knowledge to Work on-line e-learning cbt (computer based) Can you imagine a successful company investing in a powerful machine and then just letting it sit in the warehouse? Knowledge, like a machine, must be used to create something positive for your company. If not, it's wasted. Unlike a machine, the beauty of knowledge is that it can be used, leveraged, and applied without diminishing. The key is to find the knowledge in your company, share it, and  more...
Being a Knowledge Activist on-line e-learning cbt (computer based) ...eed. Knowledge management can never flourish in a company without people like you--the activists. You know your company, the people, and the potential. And one more thing. You care. You want your company to succeed and your cohorts to have a creative, successful environment within which to work. That's why you've chosen to learn about knowledge management. The final step is to take what you've  more...
The Basics of Budgeting on-line e-learning cbt (computer based) ...without understanding the budget process is like driving a car without knowing how to steer. Every manager needs a basic understanding of how to plan, use, and monitor adherence to a budget. Addressing the needs of your own budget process will help you support the financial processes and goals of your organization as a whole. In this course, non-financial managers will learn the concepts and  more...
Management of Cash Flows on-line e-learning cbt (computer based) ...able company with a positive net worth run short of cash? Without sound cash management, it certainly can. Every organization, large and small, must manage the generation and expenditure of cash to ensure that bills can be paid on time. This course covers the principles of sound cash flow management, including cash management strategies, the best use of credit collection, and ways to reduce  more...
Oracle9i Database Admin Recover Databases on-line e-learning cbt (computer based)cd rom .... The recovery concepts course includes recovery with and without archiving, recovery of offline and online databases, recovery with missing data files, and incomplete recovery with and without archiving. Additional concepts covered by this course include time-based recovery, cancel-based recovery, recovery manager components, recovery manager commands, export and import utilities, user managed  more...
Oracle8i Backup and Recovery Strategies Backups on-line e-learning cbt (computer based)cd rom ...cepts associated with performing physical backups with or without Recovery Manager (RMAN). L earn To: Identify the features of the Oracle backup and recovery architecture. Manage database archiving. Maintain a recovery catalog using Recovery Manager (RMAN). Display the database archive modes and identify the effects of running a database in a given archive mode. Identify  more...
Oracle8i Performance Tuning Optimizing Sorts Minimizing Contention on-line e-learning cbt (computer based)cd rom Course Overview This course is the third in a three-part Oracle8i Performance Tuning series. This interactive course introduces the participants improving performance for sort operations. The student will be able to identify the SQL operations that require sorts, ensure that sorting is done in memory where possible, use direct writes for large sorts and allocate temporary space appropriately.  more...
Windows NT 4 0 Cluster Server Wolfpack - Part 2 on-line e-learning cbt (computer based)cd rom Course Overview This course is the second part of a two part series that will provide participants the knowledge to install, configure, integrate, optimize and troubleshoot clustering technologies for Microsoft Windows NT 4.0. L earn To: Create groups and resources in a cluster. Configure the general, failover and failback configuration properties of a group. Configure a  more...
Oracle Reports R6 Enhance Reports on-line e-learning cbt (computer based)cd rom ...e Property Palette. Add a new layout section to a report without overriding existing layouts by using the Report Wizard. Identify the situations in which layout mode buttons are used to facilitate layout modifications. Move a child object outside its enclosing parent object by using the Confine Mode button. Unit 3: Layout Object Properties Duration: 2 Hour(s) Create a link file to  more...
Oracle8 Backup and Recovery - Strategies and Backups on-line e-learning cbt (computer based)cd rom ... user will learn how to perform physical backups with and without RMAN. L earn To: Identify the database administrator goals and the criteria for defining a backup and recovery strategy. Describe the structures and processes in the Oracle architecture. Identify the implications of operating a database in a given archive mode and identify the steps to change the archive mode.  more...
C Programming - Part 2 on-line e-learning cbt (computer based)cd rom Course Overview This course is the second in a four-part series on C++ Programming, which is based on ANSI C++. The focus of this course will be on the object-oriented (OO) capabilities of C++. Students will gain the skills and knowledge needed to effectively create and manage classes, work with functions and operators, and take advantage of inheritance. L earn To: Override the  more...
SAP R 3 v4 x Invoice Verification on-line e-learning cbt (computer based)cd rom ...ic Deviation. Dealing with a Complex Deviation. Posting without a Goods Receipt. Under-Invoicing. Blocking and Releasing Invoices. Blocking Reasons. Releasing a Blocked Invoice. Deleting Blocking Criteria. Manual Invoice Blocking. Credit Memos and Reversals. Credit Memos in the R/3 System. Entering a Credit Memo. Allocation. Reverse Postings. Unit 4: Special Procedures  more...
SAP R 3 v4 x MM Inventory Management on-line e-learning cbt (computer based)cd rom ...elp. Cancellations and Returns. Goods Issues. Without Reservation. Reservations. Goods Issue with Reservation. Transfer Postings and Physical Inventory. Transfer Postings. General Inventory Procedures. Physical Inventory. C ontent Emphasis Skills-Based A udience Everyone involved in Stock Control and related materials management activities. User  more...
SAP R 3 Supply Chain Management on-line e-learning cbt (computer based)cd rom ...t. As most chores within the supply chain today cannot do without the use of computer software, the course shows concrete examples using SAP within different industry areas. The course transfers the basic knowledge, the spectrum of possibilities within the 'Supply Chain Management'. The course is intended to show the different views regarding the supply chain in companies and its possibilities  more...
SAP R 3 v3 0 Information Systems within FI on-line e-learning cbt (computer based)cd rom ...e sheet analysis: Fiscal Year comparison. use Key Figure without constant. use Key Figure with constant. Unit 3: Line Items and Account Balances Duration: 1 - 2 Hour(s) Use basic line item functions: call up line items. use standard evaluations. Set line item selection conditions. Create work lists. Edit lists. Carry out account balances and account analysis. Request  more...
Internet Explorer 5 0 Fundamentals on-line e-learning cbt (computer based)cd rom ...our computer. Save a Web page referenced by a given link without opening the Web page. Save the current Web page to display it offline. Download a file from the Internet to the hard disk of your computer. Match the Page Setup Options with their functions. Set print options for a Web page by using the Print dialog box. Unit 4: Advanced Features of IE 5.0 Duration: 1 Hour(s) Match  more...
Oracle Database 10g Administration Workshop I Part 4 on-line e-learning cbt (computer based)cd rom Learners will gain a conceptual understanding of the Oracle database architecture and how its components work and interact with one another. Learners will also be taught about undo management, lock management, and backup and recovery techniques. Learn To: Identify benefits of undo data. Identify features of undo segments. Identify undo management tasks that a DBA should perform to  more...
SAP R 3 PDM Product Development on-line e-learning cbt (computer based)cd rom ...oduct Data Management semi-finished and finished products without variants of the R/3 reference model is dealt with here. The user is provided with an example of implementing the product development process with change management using the SAP R/3 PDM module, AutoCAD, and AutoCAD SAP R/3 PDM. The emphasis here is placed on familiarizing the user with system functions within the framework of a  more...
Oracle SQL Specifics Retrieving and Formatting Data on-line e-learning cbt (computer based)cd rom ...rom multiple tables. Use an outer join to return records without a direct match. Identify the features of the SQL*Plus environment. Log in to SQL*Plus. Use the DESCRIBE command to display the structure of a table. Match SQL*Plus editing commands to their descriptions. Match SQL*Plus file commands to their descriptions. Unit 3: Implementing Functions Duration: 1 Hour(s) Identify  more...
Oracle SQL and SQL Plus SQL Plus and Reporting on-line e-learning cbt (computer based)cd rom ...ELECT statement that reuses a substitution variable value without prompting the user each time by using the && variables. Write the SQL*Plus statement to specify a user variable and assign it a CHAR value by using the DEFINE command. Write the SQL*Plus statement that displays a customized prompt when accepting user input by using the ACCEPT command. Unit 2: Saving Customizations  more...
SQL and PL SQL DML and DDL on-line e-learning cbt (computer based)cd rom ...ert rows from one table into another table. Update a row without violating the integrity constraints for that table. Update an entire column in a database table. Delete rows from a table. Identify the actions that start and end a transaction. Execute the COMMIT, SAVEPOINT, and ROLLBACK statements. Roll back pending data changes. Rollback pending changes to a specified savepoint. Unit  more...
Windows 2000 Network--Designing Security Part 5 Sec Access to Partners on-line e-learning cbt (computer based)cd rom ...ollaboration between business partners can be established without compromising security. L earn To: Design a strategy for implementing an authentication method and a secure VPN. Identify the benefits and the security features of Terminal Services, the features of message queuing, and sequence the steps involved in message queuing authentication. Identify the steps involved in  more...
SAP R 3 PP Program Planning MP MRP on-line e-learning cbt (computer based)cd rom ...sumption Mode. - Planning with Final Assembly. - Planning without Final Assembly. - Subassembly Planning. o Selected Functions of MP: - Copying Data from SOP. - Version Management. - Additional Functions in MP. o Long-Term Planning: - Long-Term Planning. - The Planning Run in Long-Term Planning. - Interactive Requirement Evaluations. - Long-Term Planning Functions. Unit 2: Results and  more...
SAP R 3 PP Prod Order Processing Capacity Planning on-line e-learning cbt (computer based)cd rom ... Creating Production Orders Manually. - Production Orders without Materials. o Processing Components and Operations: - Processing Components. - Processing Operations. - Processing Missing Parts. o Confirming Production Orders: - Confirming Orders in R/3. - Entering Standard Confirmations. - Shop Floor Information System. - Order Information System. Unit 2: Capacity Planning in R/3 1.5 - 2  more...
Emotional Intelligence Developing Emotional Intelligence Skills on-line e-learning cbt (computer based)cd rom .... List the ways to assert yourself without being antagonistic. Apply guidelines that will enable you to be assertive. Apply the LISTEN process when providing constructive feedback. Simulation Overview: In this simulation, you will meet with Colleen Ford, the Design Engineer for  more...
Correcting Performance Problems Identifying Performance Problems on-line e-learning cbt (computer based)cd rom ... attendance problems, missing five days in the last month without giving notice and arriving late repeatedly. In the course of your meeting with David, you need to identify the cause of these problems. You should also identify the type of problem David is having and determine its severity. Unit 2: Identifying Achievement Problems (0.5 - 1 hour) Identify types of  more...
Windows 2000 Upgrading from Windows NT 4 0--Part 3 on-line e-learning cbt (computer based)cd rom ...ed with it or who feel that they cannot manage an upgrade without serious impact to their production environment. Learn To: o Identify and develop a restructure strategy. o Identify and perform migration and Recovery tasks. Audience In addition to the principal audience of System Administrators, other MIS support personnel would benefit from this course. In some organizations persons  more...
Windows 2000 Upgrading from Windows NT 4 0--Part 3 on-line e-learning cbt (computer based)cd rom ...ed with it or who feel that they cannot manage an upgrade without serious impact to their production environment. Learn To: o Identify and develop a restructure strategy. o Identify and perform migration and Recovery tasks. Audience In addition to the principal audience of System Administrators, other MIS support personnel would benefit from this course. In some organizations persons  more...
Achieving Success Without Authority Series on-line e-learning cbt (computer based)cd rom The Achieving Success Without Authority Series includes the following courses: Achieving Success Without Authority: Focusing on Results Achieving Success Without Authority: Personal Accountability To review individual course descriptions, please return to the previous page and select the desired title(s).  more...
Achieving Success Without Authority Personal Accountability on-line e-learning cbt (computer based)cd rom ...Without Authority: Personal Accountability a you will learn the importance of personal accountability for achieving success. This course teaches you about self-reliance and how you can achieve it through personal accountability. In addition, you will learn how to have effective working relationship, the skills you need for coaching, and the steps to self-management. This course also covers  more...
Achieving Success Without Authority Focusing on Results on-line e-learning cbt (computer based)cd rom ...Without Authority: Focusing on Results emphasizes the importance as well as the actions necessary to stay focused on achieving results. Each employee within an organization must maintain focus on achieving results and the importance it has to the organization. Employees must understand that even without authority they still have influence to the success of company goals. Employees must harvest  more...
SAP R 3 QM in Procurement on-line e-learning cbt (computer based)cd rom The Computer Based Training course (CBT) SAP R/3 QM in Procurement aims to provide all the employees working in the inspections area of your company, who want to learn more about SAP software or who are planning to work with it, with the knowledge to deal with QM within the R/3 System. The first unit explains how Quality Management is integrated in Materials Management and discusses the variants  more...
Motivation Motivating Through Rewards Recognition on-line e-learning cbt (computer based)cd rom ...ees. Offer rewards and recognition without using de-motivating factors. Simulation Overview: In the first half of this simulation, you will meet with Amy Johnson, a recently appointed Customer Service Supervisor, to discuss how she should reward employees in her department. Since Amy is relatively new to the process of  more...
Oracle Application Server 10g Administration II Part 1 on-line e-learning cbt (computer based)cd rom This course describes the advanced administration concepts. In addition, you are introduced to common deployment topologies of Oracle Application Server 10g to enable choosing the appropriate topology according to your business needs. To provide a stable and highly available environment that performs well, you learn the concepts for high availability (HA) and scalability. You also learn to  more...
From Pitman Training Centre London
Touch Typing Course (Computer Keyboard Skills) on-line e-learning cbt (computer based)coursewareself directedMulti-media For those who wish to learn to touch type accurately at approximately 15-25 words per minute without looking at the keyboard. Available at our High Holborn and Notting Hill training centres.  more...
From Compliance Solutions
40-Hour HAZWOPER Online on-line e-learning cbt (computer based) ... training to EVERY 40-Hour HAZWOPER student and we do it without charging an additional fee!. Included with your registration is our exclusive "Dress-Out Pac " that provides all the materials you will need to complete the class as well and provide invaluable reference materials you can access long after your course is completed. Each "Dress-Out Pac " is sent to your company address  more...
From 6P International, LLC
Personal Response to Trauma on-line e-learning cbt (computer based) ... a person to cope over time, a traumatic event may happen without warning and give the victim or those close to the victim n time to adjust to the experience. Traumatic events could be dangerous if the victims are not capable of managing them effectively. Trauma could also be the cause of various mental and physical disorders, such as depression, frustration, feeling of helplessness etc. This  more...
From Business Industrial Network
RFID CD Based Training and Online Training on-line e-learning cbt (computer based)study at homecoursewareself directedcd romtrain the trainer ...f you simply want to learn as much as possible about RFID without all the complicated math equations and scientific jargon. Great for supply chain management RFID training. If you want to learn at your own pace.  A great automatic identification technology overview. If you forget something or want to just have a refresher training, and  be able to do it again and again. This CD makes a  more...
From Learn Skills
Retail Training - Profile a retail market on-line e-learning cbt (computer based)study at homecoursewareself directed Have you ever stopped to question why you are attracted to some store windows and not to others? Why you stop to flip through some advertising brochures but throw the rest away without even so much as a glance at the front cover? The answer is that we are all attracted to a certain image. Store operators take advantage of this by projecting an image that will attract their target customer group.  more...
Retail Training - Develop innovative ideas at work on-line e-learning cbt (computer based)study at homecoursewareself directed Wouldna t it be great if our work environment was always efficient and functioning effectively? Unfortunately this is not the case, but when you consider some of the advances that have been made across all businesses globally, perhaps change is not such a bad thing after all. Imagine how the business world would be functioning today without the innovations of computers, fax machines and  more...
Retail Training - Create a display on-line e-learning cbt (computer based)study at homecoursewareself directed ...without paying too much attention to the effort that has been put into the presentation of store displays. It may appear that store operators have simply stacked their merchandise on shelves or hung merchandise on display racks, but most successful stores have actually spent considerable time preparing the layout and display of every item in their store. It is not by coincidence that  more...
Negotiation Skills on-line e-learning cbt (computer based)study at homecoursewareself directed You negotiate and persuade every day, just by living and working with people. Preparation, confidence and persuasion are skills that will help you to obtain as much as is reasonably possible. In this course you will learn how you can be more influential and persuasive when you negotiate, without resorting to bullying, manipulation or misuse of authority. This course provides in depth training in  more...
From Pitman Training Centre Notting Hill
Touch Typing For Beginners - Computer Keyboard Skills This is an online programme which can be studied either at our training centre or at any other location or a mixture of both. The benfit of studying at our training centre is that we can monitor your posture, wrist position etc to help you avoid RSI. The purpose of this course is to teach technique and accuracy and students will achieve true, error free typing speeds of up to 25 words per  more...
From Serebra Learning Corporation
Process Analysis and Documentation on-line e-learning cbt (computer based) ...ure. You cannot hope to improve processes and performance without first knowing where you are, assessing where you want to be, and then planning how to get there, while measuring progress toward the goal all along the way. In the words of an old adage, what gets measured, gets done. In this course, you will learn about the steps in the Measure phase. Then you will learn key principles of  more...
The Art of Global Communication on-line e-learning cbt (computer based) ...er what is happening before they speak? Can you just talk without thinking too much about the target audience, the message to be communicated, and a host of other information? Communication is too important to be left to chance. The subtleties of language, expressions, and gestures all enrich the content of what you are saying. Of course, when you're communicating on a global scale, you need to  more...
The Banking Industry Overview Version 2 on-line e-learning cbt (computer based) ...without banks? In the past, banks focused on loans and deposits, debits, and credits. Now, due to dramatic changes in the world economy, banking is a far more complex business. On a daily basis, the industry must deal with margin pressures, consolidation, and technological and marketing challenges, not to mention unforeseen financial and political crises. However, with cash and capital, banks  more...
Professional Skills for Customer Service Agents on-line e-learning cbt (computer based) As a customer service agent (CSA), the focus of your job is to solve customers' problems within a short amount of time. To do this, you have to understand the optimum methods for professionally processing a large volume of customers representing many different personality types. This can be a challenging task. You can successfully handle an agent's workload while satisfying customers by mastering  more...
Bridge The Expectations Gap on-line e-learning cbt (computer based) ... Perhaps policies that impact on customer service are set without input from either the customers themselves, or the frontline employees who are the best qualified to know what customers want. Maybe your company's advertising is making promises that your employees can't keep, no matter how hard they try. Directed towards "the usual suspects" in this way, you can make some basic checks in the  more...
Project IT Management Simulation - The Early Stages on-line e-learning cbt (computer based) ...ions of their new vehicle and then purchase their vehicle without ever having to set foot in a dealer showroom. After payment and financing options have been arranged online, American Auto will complete the transaction and deliver the customer's new vehicle to their home or work. In order to make web purchasing a reality, the company's IT department has been tasked with upgrading the company's  more...
Project IT Management Simulation - Design to Rollout on-line e-learning cbt (computer based) ...ions of their new vehicle and then purchase their vehicle without ever having to set foot in a dealer showroom. After payment and financing options have been arranged online, American Auto will complete the transaction and deliver the customer's new vehicle to their home or work. In order to make web purchasing a reality, the company's IT department has been tasked with upgrading the company's  more...
Stakeholder Interests and Cultural Diversity PMBOK aligned on-line e-learning cbt (computer based) ...creasingly global network, project managers won't get far without an understanding of cultural diversity, and how to work successfully with multi-national teams. Sensitivity to other groups, their social customs, and their means of doing business is key to success. This course teaches the common areas of stakeholder conflict and how to wend your way through the conflict negotiation process. It  more...
Program Planning on-line e-learning cbt (computer based) ...I's PMBOK is considered one of the most important phases; without a properly defined plan your projects have a much greater chance of not succeeding. This assumption can also be made for program management; however, with program management, an entire program can fail, which could include several projects. The cost and loss of benefits that are associated with a failed program could be  more...
Dealing with Conflict in the Workplace Simulation on-line e-learning cbt (computer based) What are your thoughts on conflict in the workplace? Do you dread it? Quietly try to avoid it? Or do you rush headlong to meet it with enthusiasm, certain it will bring renewed vigor and badly-needed change to your organization? No matter your answer, the Dealing with Conflict in the Workplace Simulation will provide you with the opportunity to practice skills for coping with conflict and putting  more...
Managing Conflict in the Workplace Simulation on-line e-learning cbt (computer based) ...ommunication skills will prove to be the most beneficial. Without open lines of honest communication in the workplace, unspoken and harbored conflicts will boil and fester until productivity grinds to a halt. Knowing how and when to address issues of conflict will help you to cut away destructive behaviors, encourage healthy arguments, and create an environment full of vigor and embracing of  more...
Listening for Comprehension on-line e-learning cbt (computer based) Do you need to better understand the basic meaning of a conversation or presentation? If you need to be able to identify what is said to you in a more effective manner, then this course is for you. This course teaches you how to comprehend verbal and visual messages to maximize your understanding of others. Because this course teaches listening skills, certain sections of this course deviate from  more...
Effective Feedback for Employees and Colleagues Simulation on-line e-learning cbt (computer based) ...ut feedback is a double-edged sword. Given thoughtlessly, without proper preparation and consideration, it is likely to be ignored by the recipient or worse yet, give offense. On the other hand, when given properly, feedback is a powerful tool for improving performance and increasing productivity. In order to achieve such positive results and avoid negative reactions, individuals must be aware  more...
Effective Use of Feedback for Teams Simulation on-line e-learning cbt (computer based) ...iously impact the effectiveness and success of your team. Without a clear understanding of team dynamics and how to communicate feedback effectively to inspire and motivate, your efforts to manage your team could flounder. The Effective Use of Feedback for Teams Simulation will provide you with the opportunity to develop the skills necessary to effectively communicate feedback to your coworkers  more...
Teamwork and Results Without Authority on-line e-learning cbt (computer based) When it comes to being a member of a team, what role do you think you should play? Legendary Alabama football coach Bear Bryant said, " In order to have a winner, the team must have a feeling of unity; every player must put the team first--ahead of personal glory." Yet, according to general George S. Patton Jr., "If everyone is thinking alike then somebody isn't thinking." When it comes to getting  more...
Leadership Without Authority on-line e-learning cbt (computer based) ...ders nonetheless. Becoming a leader, and getting results, without authority is especially important in today's corporate culture, where middle management and the concept of seniority are being replaced by a flat organization structure and intense competition. Such an environment makes the need for leadership skills especially crucial. In this course, you'll learn how to circumvent your lack of  more...
Gaining Allies Creating Change on-line e-learning cbt (computer based) If you scratch my back, I'll scratch yours. Is this an effective strategy for gaining allies to create change? How about, "If you do it my way, you'll feel better about yourself"? Finding and winning partners for the purpose of creating change is not easy in the intensely competitive and harried environment of the corporate world. It's especially difficult when you lack authority. The people whose  more...
Getting Results through Communication on-line e-learning cbt (computer based) ...rform a task. But how can you effectively achieve results without any formal authority within the organization? Communication is the answer. Through the effective use of the various forms of communication, you'll be able to extend your influence at work even without any recognized authority. This course is designed to help you become a more effective communicator so that you can become more  more...
Getting Results without Authority Simulation on-line e-learning cbt (computer based) You have been hired within the last year as a design engineer at Autorad, a company that manufactures automotive components. Historically, the company specialized in custom-designed components for limited production runs. In recent years, the company has moved into more mainstream applications and must adapt to a mass-production mind-set. Your team has been working on a new steering wheel design  more...
Preparing a Business Case on-line e-learning cbt (computer based) ...ect will be competing against other projects for funding. Without a written business case, your chances of persuading decision makers within your organization to implement your new project idea, instead of a competing project, stand little chance. This course prepares learners interested in the development of effective business cases. You will learn what a business case is and when one is used,  more...
Cross-cultural Communications Simulation on-line e-learning cbt (computer based) ...o make changes to improve the team's on-field performance without going over budget. First, you'll meet with Maria Adalberto, the coach of the Springfield Strikers who is from Spain, to discuss the status of the team and her performance in the past season. Later in the simulation, you will try to sign foreign free agents to play for the Strikers. These conversations will put your cross-cultural  more...
The Process of Interpersonal Communications on-line e-learning cbt (computer based) ...possible to be productive in today's business environment without being an effective communicator. This is particularly true if achievement of your goals depends on your ability to influence others. You need to be able to communicate your ideas, instructions, thoughts, and feelings accurately. This is not as easy as it may seem, and ineffective communication is often at the core of a high  more...
Communicating Successfully Assert to Achieve on-line e-learning cbt (computer based) This course assesses the benefits of assertive behavior and provides suggestions to implement these strategies to maintain confidence and control of potentially difficult situations without resorting to submissive or aggressive behavior. All levels of professionals who supervise the performance of other staff members.  more...
Communicating Successfully Speak Without Talking on-line e-learning cbt (computer based) This course uses examples to demonstrate how body language can affect the meaning of the message being communicated. Non verbal signals are introduced to improve the participant's managerial communications skills. All levels of professionals who supervise the performance of other staff members.  more...
Energizing and Empowering Employees on-line e-learning cbt (computer based) ...Without it, the wheels and gigabytes of industry come to a screeching halt. And without energized, empowered employees, your part of global industry will make far less progress. This course introduces you to the importance of energizing and empowering employees. By doing so, you multiply the benefits to your department, team, and organization. The course begins by showing you ways to cultivate  more...
Leading the Workforce Generations Simulation on-line e-learning cbt (computer based) ... of experience with another never having a memory of life without a computer. Today, there are four generations interacting in the workforce: the Silent Generation, Baby Boomers, Generation X, and Generation Next. These four generations each have their own ideas about company commitment, rewards, flexibility, and change. The generational differences can cause major discrepancies in behavior and  more...
The Mark of a Leader on-line e-learning cbt (computer based) ...without you? If you're not available, do your people lack direction and therefore, productivity suffers? If you feel that you've been overmanaging and underleading, this course is for you. There is a strong difference between activities and roles of effective managers and those of successful leaders. You'll discover what some of those key differences are by studying the traits and qualities of  more...
The Imperatives of Innovation and Leadership in Strategy on-line e-learning cbt (computer based) ...rely new markets for their products or services. However, without leadership, many of these innovations go unrealized, as not all managers have the leadership qualities that ensure success. This course focuses on preparing operational managers to appreciate the relationship between innovation and leadership. This path is for those in management who are engaging in or preparing for a more  more...
Six Sigma Team Dynamics and Performance on-line e-learning cbt (computer based) ...e than one Six Sigma expert has stated unequivocally that without effective teamwork, a process improvement project will fail. So how is effective teamwork ensured? The best way is by understanding Six Sigma team dynamics--that is, the way in which team members work together and interact. The more that team members understand team dynamics, the greater the team's collective performance is  more...
Defining and Mapping the Six Sigma Process on-line e-learning cbt (computer based) ... the best way to get there, and endless alternate routes. Without maps, we would be left to wander unknown paths to uncertain destinations, encountering untold pitfalls along the way. Maps are also important tools in guiding Six Sigma teams in the quest for process improvement; it is impossible to improve a process that you don't fully understand. In this course, you will be introduced to the  more...
Scoping the Six Sigma Project on-line e-learning cbt (computer based) ...d to be selected mindfully and scoped appropriately. Yet, without known solutions, identifying projects that will truly impact customer service while also improving the bottom line can be challenging. When pressure mounts, it's tempting to act too quickly and possibly solve the wrong problem. In this course, you'll learn what a Six Sigma team should focus on, and more importantly, what the team  more...
Measurement Systems on-line e-learning cbt (computer based) ...the measuring system to ensure that measurements are made without bias, are reproducible by all measuring instruments, and are repeatable by all operators. In this course, you will learn about Measurement Systems Analysis (MSA). You will see how to assess properties of a measurement system, including how to plan and conduct a Gauge R&R. You will learn some important principles of metrology and  more...
Lean Logic on-line e-learning cbt (computer based) ...ive? You probably wouldn't implement this new methodology without a thorough explanation of its origin and logic, right? Some of the lean manufacturing suggestions may also strike you as counterintuitive. That's because Lean Manufacturing is more than a concept, it is a philosophy based on definitions, vocabulary, and principles that may be foreign to you. In this course, you'll receive an  more...
Financial Analysis for Successful Marketing on-line e-learning cbt (computer based) ...f numbers, no strategic marketing plan will be successful without a thorough financial analysis. The final course in this series takes a user-friendly, interactive approach to help you master the numbers game. You will analyze typical financial parameters associated with setting up a financial budget as part of an overall marketing strategy. This includes assessing financial resources, the  more...
Supply Chain Management on-line e-learning cbt (computer based) ...itive advantage in today's aggressive global marketplace. Without sound performance measurement and communication strategies, the relationship between you and your supplier can quickly deteriorate.This course explores many aspects of the organization-supplier relationship, including supplier selection and communication strategies. The course also examines approaches to measuring supplier  more...
Documenting Discipline on-line e-learning cbt (computer based) ...efense when a manager's actions are called into question. Without these documents there may be no record of a worker's repeated infractions or failure to satisfy job requirements. There may also be no evidence of a manager's attempt to deal with the worker in a fair and constructive manner. This course explains how documentation can make all the difference, and examines the potential fallout  more...
Family Medical Leave Act FMLA on-line e-learning cbt (computer based) ... leave? Did your employer give you the leave you deserved without it affecting your job? It is essential to understand the law of the Family and Medical Leave Act (FMLA) in order to protect yourself from losing your job or benefits. FMLA is only relevant to U.S. based employers and their U.S. based employees. In this course, you will learn the guidelines of FMLA and how they apply to you. This  more...
Introduction to the features of Flash 8 on-line e-learning cbt (computer based) To recognize and use the features of Flash 8 The will be a range of in-training or established IT professionals needing to learn how to use Flash without any experience with the specific product  more...
Using Text and Components in Flash 8 on-line e-learning cbt (computer based) To recognize how to add text and components in Flash 8 The will be a range of in-training or established IT professionals needing to learn how to use Flash without any experience with the specific product  more...
Animation in Flash 8 on-line e-learning cbt (computer based) To use basic animation techniques in Flash The will be a range of in-training or established IT professionals needing to learn how to use Flash without any experience with the specific product  more...
ActionScript Sound and Video in Flash 8 on-line e-learning cbt (computer based) To use basic ActionScript and integrate sound and video into Flash movies The will be a range of in-training or established IT professionals needing to learn how to use Flash without any experience with the specific product  more...
Workflow Navigation and Publishing in Flash 8 on-line e-learning cbt (computer based) To recognize how to optimize workflow, create navigation, and publish movies The will be a range of in-training or established IT professionals needing to learn how to use Flash without any experience with the specific product  more...
Visual Basic 6 0 Advanced Enterprise Client Server Dev Part I on-line e-learning cbt (computer based) ...oper in correctly programming components that access data without compromising security. The different security modes available to Microsoft SQL Server 7.0 and previous versions of SQL Server are explained, as well as their respective advantages. It also explains creating Windows NT accounts and user groups. This course discusses the merits of using SQL stored procedures for business services  more...
The 802 11 Network Architecture on-line e-learning cbt (computer based) This module covers some of the key concepts found in the 802.11 network architecture. You will read about the process by which clients connect to an access point, the terms used for organizing wireless LANs, and how power management is accomplished in wireless LAN client devices. Without a solid understanding of the principals covered in this module, it would be quite difficult to design,  more...
First Aid--CPR on-line e-learning cbt (computer based) ...ring cardiopulmonary resuscitation (CPR) can and do occur without warning. It is important that you know the basic emergency techniques for recognizing and treating failures of the respiratory system and heart. This one-hour course will focus on the ABCs of basic life support: maintaining an open airway, restoring breathing, and restoring circulation. Note: this training should not be used as  more...
Protecting and Sharing Excel 2007 Workbooks on-line e-learning cbt (computer based) ... common spreadsheets and workbooks. To meet these demands without affecting efficiency, a number of review, security, and collaboration features are available in Excel 2007. Workbooks, worksheets, and specific data within worksheets, can be protected, enabling only those with access to view or make changes to them. Workbooks can be shared so that multiple people can access required data, and  more...
Data Security Archiving and Working Offline in Outlook 2007 on-line e-learning cbt (computer based) ...an choose to work offline and access your e-mail messages without connecting to a server, and then synchronize Outlook with the server at a more convenient time. You can also connect to the Exchange Server using Outlook Web Access (OWA) at times when you do not have access to the Outlook application. OWA provides you with many of the same features that Outlook 2007 offers, but through a browser  more...
Norton Personal Firewall 2005 on-line e-learning cbt (computer based) In this course, you will be introduced to the features and benefits of Norton Personal Firewall 2005. You will learn about keeping hackers out and personal data in and facilitating robust firewall protection by automatically hiding your PC on the Internet and blocking suspicious connections. You will also learn about protecting your privacy using the Personal Firewall by preventing confidential  more...
Norton Personal Firewall 2004 on-line e-learning cbt (computer based) This course will provide users with an overview of the features and benefits of Norton Personal Firewall to show how it keeps hackers out and personal data in. It makes robust firewall protection easy by automatically hiding your PC on the Internet and blocking suspicious connections. This course will also show how Norton Personal Firewall protects your privacy by preventing confidential  more...
Training and Facilitation: Facilitation Skills on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd MAXIM TRAINING A leader's job is to help their team become more effective. A leader's success lies in the team's success. The best leaders develop teams to succeed with or without them. This course explores a powerful approach to team development - facilitation - and the skills needed to make it work.  more...
Finance for the Non Financial : Managing Working Capital on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd From the corporate world to the corner shop, from running a restaurant to controlling a production line -- you just can't avoid the need to understand money. This course explores a number of ways to improve your company's cash flow. It gives hints on how to minimise the amount of stock you hold without jeopardising the way you do business. It also examines the benefits of having credit and  more...
Managing People : Resolving Team Conflicts on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd The last few decades have seen a revolution in the way businesses operate. Companies now recognise that their people are their most precious asset. Today's manager needs leadership skills to shape people into effective working units ...called teams ...and lead them to success. Conflict between team members is inevitable as a team forms and grows. This course helps you act to resolve conflict  more...
Phone Skills : Handling Angry Callers on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd In today's world the phone dominates business communications. You can buy, sell, research new markets, provide quality customer service and make impressions that last using the telephone. This course will help you use the phone naturally and well. It will help you stay in control and reduce your stress levels when you're dealing with angry callers over the phone, through effective communication  more...
Writing Skills : Resolving Written Complaints on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Clear writing demonstrates clear thinking and in business writing can be one of the most powerful and persuasive tools for getting things done. This course focuses on helping you achieve results with written communication and on increasing your effectiveness in black and white. It will give you tips and hints for replying to written complaints assertively, to win the customer back onto your side  more...
Writing Skills : Credit Control Letters on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Clear writing demonstrates clear thinking and in business writing can be one of the most powerful and persuasive tools for getting things done. This course focuses on helping you achieve results with written communication and on increasing your effectiveness in black and white. It will give you tips and hints for writing credit control letters that work - that get your company's money back without  more...
KAZ (Keyboard AZ) Typing Tutor on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd KAZ (short for Keyboarding A-Z) was created by a UK team of typing teachers and computer experts to make it possible for anyone to learn to touch type the A-Z keys in an average of just 90 minutes. Learning times vary as the course is designed to allow learners to work at their own pace. The KAZ accelerated touch-typing learning method is based on 11 words in just 5 phrases. The KAZ approach to  more...
Oracle Applications Release 11i: FlexFields on-line e-learning cbt (computer based) ...an Oracle Application to meet their business requirements without programming. Key FlexFields enable multi-segment, intelligent keys, and allow segment validation and security. Descriptive FlexFields provide users custom expansion space on forms. This course introduces the learner to different types of FlexFields and their various uses, components, and benefits. In this course, the learner  more...
Microsoft Windows 2000 Network - Designing Security Part 5: Securing Access to Partners on-line e-learning cbt (computer based) This is the final course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how electronic collaboration between business partners can be established without compromising security.  more...
Dynamic HTML on-line e-learning cbt (computer based) Since the early nineties, HTML has been widely used for developing web pages. HTML has evolved to meet the demand for attractive web pages. However, these pages are static and do not change after downloading. Any interactivity involves repeated communication with the web server which increases download time. Dynamic HTML (DHTML) overcomes this problem by providing your web page this interactivity  more...
Achieving Success Without Authority: Personal Accountability on-line e-learning cbt (computer based) ...Without Authority: Personal Accountabilitya you will learn the importance of personal accountability for achieving success. This course teaches you about self-reliance and how you can achieve it through personal accountability. In addition you will learn how to have effective working relationship the skills you need for coaching and the steps to self-management. This course also covers  more...
Oracle9i Database Administration: Recover Databases on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd .... The recovery concepts course includes recovery with and without archiving, recovery of offline and online databases, recovery with missing data files, and incomplete recovery with and without archiving. Additional concepts covered by this course include time-based recovery, cancel-based recovery, recovery manager components, recovery manager commands, export and import utilities, user managed  more...
Microsoft Windows 2000 Network - Designing Security Part 5: Securing Access to Partners on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This is the final course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how electronic collaboration between business partners can be established without compromising security.  more...
Understanding Color Basics on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...deo and all the text is also in a scroll window for those without audio capabilities. The course is full with interactive color exercises to help you understand complex issues and give you the opportunity to experiment with new concepts. Each chapter has a short quiz allowing you to test your knowledge before moving to the next section. Your scores are maintained through each section providing  more...
Microsoft Windows 2000: Upgrading from Microsoft Windows NT 4.0 Part 3 on-line e-learning cbt (computer based) This course provides learners with instruction in the systematic process of accomplishing an upgrade to Windows 2000 from NT 4.0. An important distinction should be made between the content which this course covers and the content covered in Part 2 - Upgrading. This course covers restructuring a complete redesign of the domain structure usually resulting in fewer larger domains. Restructuring is  more...
Oracle8i Backup and Recovery: Strategies and Backups on-line e-learning cbt (computer based) This is the first course in a two-part series that covers the critical skills in planning and implementing database backup and recovery strategies. This course introduces the learners to the backup and recovery goals and functions of the various structures and processes in the Oracle architecture. In addition participants learn to manage archive processing and maintain a recovery catalog. This  more...
Oracle9i Database Administration: Recover Databases on-line e-learning cbt (computer based) .... The recovery concepts course includes recovery with and without archiving recovery of offline and online databases recovery with missing data files and incomplete recovery with and without archiving. Additional concepts covered by this course include time-based recovery cancel-based recovery recovery manager components recovery manager commands export and import utilities user managed  more...
Oracle8 Backup and Recovery - Strategies and Backups on-line e-learning cbt (computer based) This is the first course in a two-part series that will introduce participants to the critical task of planning and implementing database backup strategies. In this course users will be introduced to backup concepts and the Oracle architecture. They will learn how to change the archive mode of a database and configure a database for archive processing. Additionally users will be presented with  more...
Achieving Success Without Authority: Focusing on Results on-line e-learning cbt (computer based) ...Without Authority 1: Focusing on Results emphasizes the importance as well as the actions necessary to stay focused on achieving results. Each employee within an organization must maintain focus on achieving results and the importance it has to the organization. Employees must understand that even without authority they still have influence to the success of company goals. Employees must  more...
Supply Chain Management on-line e-learning cbt (computer based) The course Supply Chain Management is intended to give company executives and interested experts in various industries an overview of the content goals possibilities and challenges of Supply Chain Management. As most chores within the supply chain today cannot do without the use of computer software the course shows concrete examples using SAP within different industry areas. The course transfers  more...
Product Development with SAP R/3 PDM on-line e-learning cbt (computer based) This course aims to provide all the employees in your company working with Product Data the basic information they require to carry out their day-to-day work with the PDM module. It is assumed here that you are using SAP R/3 4.x the CAD system AutoCAD 14.01 and AutoCAD SAP R/3 3.1 on Windows NT 4.0. The scenario PDM - Product Data Management semi-finished and finished products without variants of  more...
Advanced Features of Flash 4.0 on-line e-learning cbt (computer based) One of the most important features of Macromedia's Flash 4.0 is its programming capabilities. Flash enables the student to create movies that are dynamic have machine-calculated properties and can respond to user input. Movies can be used to send raw data to the server side applications and scripts and receive data from them. Flash 4.0 provides tools that help create truly advanced movies and  more...
Java for Managers on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This course provides information for non-technical professionals who want a high-level understanding of Java without learning programming. Recommended browser is Internet Explorer  more...
From Software Training Academy, Inc
Java Server Faces JSF instructor led trainingon-line e-learning cbt (computer based) ...ll find this to be a valuable training experience, though without solid Java skills many of the coding exercises will be difficult to follow.. Prerequisites: Java programming experience is essential to understanding the JSF API as presented here -- Course 103 is excellent preparation. Servlets programming experience is recommended but not required -- Course 110. JSP page-authoring  more...
From Healings of the Heart
Self Hypnosis on-line e-learning cbt (computer based)study at homeself directedbook Want to change your life for the better? Break bad habits and erase old, out-dated beliefs? Promote inner healing of the body? Self-hypnosis is experienced by as many of 98% of us everyday. When we meditate, while watching a movie and becoming emotionally involved, driving down the highway, reaching your destination without realizing how you got there. Self-Hypnosis is perfectly safe  more...
From Software Training Academy, Inc
Java Foundation Classes Swing Java 5 0 instructor led trainingon-line e-learning cbt (computer based) ... Handle very large data sets, such as remote databases, without degradation of performance or user responsiveness. Implement scrolling, and customize scrolling for a particular scrollable element. Manage complex user interfaces by combining GUI areas with splitter panes and tab panes. Expand an application interface with popup dialogs, message boxes, and popup menus. Use standard  more...
Introduction to Java Programming Rev 6 0 instructor led trainingon-line e-learning cbt (computer based) ...orientation. Most of the course emphasizes simple classes without inheritance. The last chapter introduces inheritance and polymorphism, along with interfaces and collections. This revision of the course targets the 6.0 version of the Java language and Core API; but it is equally applicable to Java 5 and groups looking for Java training who know they'll be using Java 5 are encouraged to use  more...
Introduction to Java Programming Rev 6 0 instructor led trainingon-line e-learning cbt (computer based) ...orientation. Most of the course emphasizes simple classes without inheritance. The last chapter introduces inheritance and polymorphism, along with interfaces and collections. This revision of the course targets the 5.0 version of the Java language and Core API. (Java 5.0 is also known as Java 1.5, as this revision effects a transition to a new numbering scheme for the Java environment.) It  more...
Developing Java Web Services instructor led trainingon-line e-learning cbt (computer based) This one-week course prepares Java programmers to develop interoperable Java Web services and using SOAP, WSDL, and XML Schema. Students get an overview of the interoperable and Java-specific Web services architectures, and then learn the standard APIs for SOAP messaging and WSDL-driven, component-based service development. Both document-style and RPC-style messages and services are covered in  more...
SQL Server 2005 Reporting Services SSRS instructor led trainingon-line e-learning cbt (computer based) ...ng URL access and the Reporting Services Web Service API, without requiring users to use Internet Explorer. Finally, you'll learn how to empower your users to create ad-hoc reports using Report Builder and Report Model projects. LEARNING OBJECTIVES Create complex reports employing expressions, the global collections, and conditional formatting. Create reports with nested groups  more...
Introduction to XML instructor led trainingon-line e-learning cbt (computer based) ...ng in the module is based strictly on W3C specifications, without any vendor-specific extensions. Secondly, no knowledge of any particular programming language or other external technology is required to participate fully in the module. Thus the hands-on exercises, and the knowledge that is developed, are portable and applicable to any XML authoring or development effort. (Separately, The  more...
Oracle 10g - Advanced SQL instructor led trainingon-line e-learning cbt (computer based) ... lag and lead functions (compare to next / previous row - without a self-join), windowing functions and more. Use the Oracle CUBE and ROLLUP extensions to create super-aggregate rows of output (i.e. add additional dimensions of data to the result). Use the Oracle GROUPING function with CUBE and ROLLUP. Use the Oracle GROUPING SETS extension to the GROUP BY clause to control which  more...
From Rice Consulting Services, Inc
Testing Service-Oriented Architecture on-line e-learning cbt (computer based)self directed ...de available as independent services that can be accessed without knowledge of their underlying platform implementation. Because of the focus on support of the business or organization, the emphasis in this course is placed on business-oriented black-box and gray-box testing, although other views of testing are also covered, such as integration and interoperability testing, security testing  more...
From Bartending Pros
Bartending the Easy Way Online on-line e-learning cbt (computer based) ...the comfort of their own home, while some prefer to learn without the pressure of having others around. Bartending the Easy Way online course will teach you everything you need to begin your bartending career. Through email lessons and quizzes, a demonstration video, flash cards and the tools to practice at home, you will be free to work at your own pace and have a blast! This exceptional  more...
From ProTrain Online
Business Strategy and Operations Certificate on-line e-learning cbt (computer based)self directed As corporate business processes and technology change for the better, employees must be trained on the new systems and processes to ensure rapid adoption and minimize rework. Training also ensures that a common base of knowledge is developed and shared with staff as they come onboard or take on new roles. But while every to enterprise wants develop high-quality programs, professional development  more...
From SpeedTeach
Microsoft Office Word 2007 Getting Started on-line e-learning cbt (computer based)study at homeself directedcomputer labe-learning Speed Teach is an interactive online course designed for those who are just starting to learn about the capabilities of Microsoft Office Word 2007 application. Speed Teach helps you increase your productivity without spending time away from your home or office and it also allows you to learn at your own pace through flexible access to trainings.  more...
From Lean Manufacturing Consulting, Inc.
On-Line Lean Manufacturing Training and Certification on-line e-learning cbt (computer based)study at homecd rombooktrain the trainerDirected Study ...lows participants to obtain an Evolver lean certification without leaving their place of business or residence. On-line participants will work one-on-one with an instructor during the entire certification process. Upon completion of their directed studies, all participants will have the ability to facilitate lean manufacturing events in their workplace. Includes all course materials and an  more...
From Complementary HealthCare
POSITIVE ASSERTIVENESS AND SELF ESTEEM Would you like to become more assertiveness at work and in personal relationships? This supported home-study course will help you increase your self-esteem through standing up for your right to be treated fairly. It will also teach you how to express your opinions, needs, and feelings, without ignoring or hurting the opinions, needs and feelings of others.  more...
From itSM Solutions LLC
ITIL V3 Online Self-Study Training Certification Program study at homeself directed ...ormat that delivers the value of the classroom experience without the hassles (scheduling etc.) and expense (instructor, travel etc.) of the classroom venue. This next-generation online training solution delivers the knowledge to prepare for the exams, and through its online support group, My ITSM Mentoring Community, the practical guidance on how to apply that knowledge in a real-world testing  more...
From VideoCoaching. tv
Negotiating Skills on-line e-learning cbt (computer based) Everything in life is negotiable. This series of 6 streaming videos show you how to obtain the best deal, without compromising your relationships. All instantly available on your PC to view as often as you like. When someone with experience meets someone with money, the person with experience will get some money and the person with money will get some experience.  more...
From Launsby Consulting
Design of Experiments elearning course on-line e-learning cbt (computer based) ...how to conduct simple (but powerful) designed experiments without unnecessary statistical rigor. Finding time for a three to five day seminar is becoming increasingly difficult. Travel problems associated with seminar attendance have increased dramatically. On-Line learning provides a cost-effective means to obtain the design of experiments knowledge you need. The course utilizes audio, video,  more...
From JED New Media inc.
'Win-Win' Sales Strategies on-line e-learning cbt (computer based) Looking to improve communications with your clients? Discover a new way of doing business by integrating Bob Burg s approach in Winning Without Intimidation. Using positive preparation methods, you can prepare mentally to make a sale and overcome any obstacles you might encounter in the process.  more...
From Quantum Results Corporation
Customer Service Development on-line e-learning cbt (computer based)study at homeself directedbook .... Most of the time, unsatisfied customers just leave away without complaint. The program for Customer Service Development (online and tele-conference) is designed for organizations that look to improve their people attitude and process to serve their customer. This great program is designed to strength YOUR organizational culture to achieve outstanding results by providing to your employees a  more...
From Sessions Online School of Design
intro to marketing on-line e-learning cbt (computer based)study at homeself directed ...without talking the talk? Understanding marketing can add a whole new dimension to your design services. Sure, talent is important. But today's business clients are looking for designers who can apply their creative talents in ways that enhance strategic business goals. This is a three-lesson introductory course for designers who want to understand basic marketing principles and strategies.  more...
indesign basics on-line e-learning cbt (computer based)study at homeself directed ...tters, reports, and other print pieces can be a challenge without the right tools. Along comes Adobe InDesign with all the features and flexibility and you'll need to publish professional-quality layouts. Whether you're new to layout design or making the switch from QuarkXPress, training with InDesign Basics will help you get your creative ideas on the page. In this six lesson Adobe Indesign  more...
golive basics on-line e-learning cbt (computer based)study at homeself directed ...without all that tedious coding? Look no further! Just about anything you can publish on the Web, you can create in Adobe GoLive. In this 6-lesson course, you'll gain a strong working knowledge of GoLive, from FTPing basic Web pages to creating advanced layouts, using frames, implementing CSS, adding multimedia files, and more. You'll be surprised at how much you can do, in Adobe's powerful  more...
From Backup Training Corporation
Surveillance on-line e-learning cbt (computer based)cd rom ... techniques needed to observe suspected criminal activity without being detected. Surveillance ( 8-hour course ) Instructed by Rex McMillan Law enforcement officers have been faced with the task of surveillance for centuries. This course is designed to give officers the information, skills, and techniques needed to observe suspected criminal activity without being detected. Following  more...
From The Virtual Training Company
FileMaker Pro 8 Beginner on-line e-learning cbt (computer based) ...reation process so the user can easily review one section without starting from the beginning. To begin learning today, simply click on one of the FileMaker Pro 8: Beginner lessons. The completed invoicing solution included on the beginner, intermediate and advanced FileMaker Pro 8 training is provided as a visual goal. Upon completion of all three titles, you will have created the exact same  more...
FileMaker Pro 8 Intermediate on-line e-learning cbt (computer based) ...reation process so the user can easily review one section without starting from the beginning. To being learning FileMaker Pro 8 today, simply click on one of the links below. The completed invoicing solution included on the beginner, intermediate and advanced FileMaker Pro 8 training is provided as a visual goal. Upon completion of all three titles, you will have created the exact same  more...
FileMaker Pro 8 Advanced on-line e-learning cbt (computer based) ...eation process, so the user can easily review one section without starting from the beginning. The completed invoicing solution included on the beginner, intermediate and advanced FileMaker Pro 8 training is provided as a visual goal. Upon completion of all three titles, you will have created the exact same invoicing solution. If you would like to purchase the completed invoicing solution,  more...
FileMaker Pro 8 Expert on-line e-learning cbt (computer based) FileMaker Pro is powerful enough to handle most database jobs yet easy enough to create simple solutions in minutes. This practical "how to" course by FileMaker expert John Mark Osborne, starts from an expert level and uses a calendar example to demonstrate FileMaker Pro theta join relationships, complex calculations and sophisticated scripting techniques. Moreover, relationships, calculations,  more...
100 Ways To Get More From Your Digital Camera on-line e-learning cbt (computer based) ... becoming the new and most creative way to capture images without the worry & cost of film! Professional Photographer and author of "The Digital Photography Bible," Ken Milburn will teach you the most common digital camera components & the fundamentals of using your digital camera to get the best possible images. This tutorial also covers proper composition, focus, depth of field, lighting, and  more...
Macromedia Freehand MX on-line e-learning cbt (computer based) Macromedia Freehand MX is one of the most powerful, versatile and fun to use illustration programs you can buy. With Freehand MX, you can create artwork, advertisements, illustrations, logos, newsletters, text documents, charts, 3-D objects and even animations. Freehand MX works seamlessly with many other popular programs including Macromedia Fireworks, Flash and Adobe Photoshop. Powerful vector  more...
Macromedia Contribute 2 on-line e-learning cbt (computer based) ...blish content to any existing website within seconds. All without knowing HTML! At the same time, Contribute 2 offers web professionals the control needed to lock down site design, layout and code. VTC author, John Kuhlman, demonstrates how to customize Contribute 2, create connections, build and edit web content, create links and tables, use templates, and administer a website. New Contribute  more...
Dynamic HTML DHTML on-line e-learning cbt (computer based) Dynamic HTML (DHTML) is an umberella term for a combination of HTML, XHTML, CSS, and a client side scripting language such as Javascript, or VBScript. DHTML allows developers to create engaging web sites with content that can move, change shape, size, color, or otherwise react to user actions without requiring a trip to the web server, or browser plug-in. VTC author, Darcey Spears, shows users  more...
Digital Photography on-line e-learning cbt (computer based) ... it encourages more freedom and creative experimentation, without the worry and cost of film. This Virtual Training Company tutorial will help you learn the basics of Digital Photography. Authored by Pierre Pretorius, the tutorial begins by introducing you to the proper tools you will need to become involved with digital imaging. He covers the fundamentals of resolution and storage, and helps  more...
Microsoft Windows 2000 Server on-line e-learning cbt (computer based) ...o Windows 98, Plug and Play capabilities that can be used without the worry of configuration, and an excellent search function. This Virtual Training Company tutorial is a wonderful resource in preparing for the Microsoft Certification Exam #70-215. Professor Louis DiPaola begins by guiding you through the installation process. He then moves on to system configuration, networking, remote access  more...
From Teach Me IT
Oracle8 Backup and Recovery - II on-line e-learning cbt (computer based)study at home Oracle8 Backup and Recovery - II WBT is the second course of the two courses in the Oracle8 Backup and Recovery curriculum. The Oracle8 Backup and Recovery curriculum prepares the students for the Oracle8 Certified Database Administrator Track Exam # 1Z0-015. This course is designed to acquaint users with the concepts of backup and recovery operations of an Oracle database. It cites, in detail,  more...
Fundamentals of MS Access 2000 on-line e-learning cbt (computer based)study at home The Fundamentals of MS Access 2000 WBT is the first course in the Access 2000 curriculum. This course familiarizes the students with the database fundamentals and teaches them how to maintain databases using MS Access. This course focuses on creation and design of databases and tables. The students will also learn the concept of querying tables. After completing this course, the students will be  more...
From CBT Planet
MCP XP Professional Certification Training Course on-line e-learning cbt (computer based) MCP Training - Obtain Your MCP Certification with MCP Training from CBT Planet CBT Planet is a leading provider of effective computer-based training. If you've been considering taking the MCP exams, we can provide you with comprehensive MCP training to help you succeed. Our MCP XP Pro training CDs are the perfect solution for busy professionals without the necessary free time to attend...  more...
From Skillspride Online Training
Novell Netware 4.1 Installation & Configuration on-line e-learning cbt (computer based) The Novell NetWare 4.1 software has a lot to offer the user organisation but without correct installation and initial configuration the full benefits offered by networking PC's and Novell's NetWare 4.1 network operating system will not be experienced.  more...
A+ Syllabus 10 - Module 1 - Hardware Basics on-line e-learning cbt (computer based) At the end of this course you will be able to - without reference to manuals, identify and correctly name all of the components that make up a system unit and a motherboard; describe the functions of all PC components; from a PC technician's toolkit, correctly identify the tools required to perform any given PC maintenance task.  more...
A+ Module 1 - Hardware Basics on-line e-learning cbt (computer based) At the end of this course you will be able to - without reference to manuals, identify and correctly name all of the components that make up a system unit and a motherboard; describe the functions of all PC components; from a PC technician's toolkit, correctly identify the tools required to perform any given PC maintenance task.  more...
From Sessions Online School of Design
Advanced Flash Multimedia Projects Course on-line e-learning cbt (computer based)study at homeself directed ...ding style sheets. LESSON 4 Sound: The Added Dimension Without audio, a multimedia experience can lack punch. Lesson Four covers a variety of methods for adding sound to your designs and ways to keep it user friendly and aesthetically pleasing. You'll look the function and aesthetics of event sounds, which give users feedback on what they're doing, and background sound/music, which can set a  more...
Branding & Identity Course on-line e-learning cbt (computer based)study at homeself directed Did you ever wonder how giant corporations such as CBS, BMW, and Sony establish their corporate images? And how important these company images are in promoting their respective franchises? You'll discover the answers in this course. Explore through case studies the essential skills required to design logos, marketing materials, and advertising programs to establish and promote a corporate  more...
dreamweaver I on-line e-learning cbt (computer based)study at homeself directed Macromedia's Dreamweaver is the preferred HTML editor of professional Web designers and not just because it has a cool name. Dreamweaver integrates a host of design tools in one easy-to-use application. Without any advanced HTML knowledge, you can design sophisticated sites, creating advanced layouts by using tables, colors, style sheets, frames, and more. This intensive 6-lesson training  more...
dreamweaver II on-line e-learning cbt (computer based)study at homeself directed If you love the ease and flexibility of designing sites with Dreamweaver and are ready to tackle more sophisticated projects, Dreamweaver II is your ideal next step. Some powerful features lie just below the surface in Dreamweaver, including precision layouts through Cascading Style Sheets, templates and asset management, and even the ability to create high-end interactive features without  more...
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