Instructor Led Workbook Training Classes
From Nursing Unlimited Incorporated
Pediatric Advanced Life Support (PALS) Courses
...se fee is $220 for 16 Contact Hours and includes the PALS Workbook and the PALS Provider manula from our library. Register online
If you are well versed in PALS protocols, you have the option of attending the second day of any class for testing only. A current PALS Provider Card is required. The fee is $150 for 8 Contact Hours. Register online
* If you are not practicing PALS as a regular
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From H2 Training & Consultancy Ltd
Report Writing


Improving report writing skills can lead to better customer relations, more successful funding bids, improved image and reputation, better communication, and fewer misunderstandings.
This course will develop a range of essential written communication skills, including how to avoid making common grammatical and punctuation errors, and how to get the message across using concise, plain English.
It
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Negotiation Skills


The development of on-going professional relationships is key to any successful organisation. Unless negotiations achieve a win-win outcome, it is likely that such relationships will break down over time.
This course will enable delegates to become effective negotiators, both externally with other organisations, customers and suppliers, and internally, within day-to-day routine discussions with
more...
Introduction to Team Leadership and Management


So much depends on effect teamwork these days. Organisations that wish to retain a competitive advantage need teams that don t just work well, but they need teams that exceed expectations and deliver results faster.
This course will provide delegates with a better understanding of team dynamics, and the essentials of leading and managing a team. It will focus on the needs of the individuals
more...
From The Training Bank
Foundations: Supervisory Excellence
This highly interactive 2-day program is best conducted as an intact 2 day program, but it can be divided into a series of shorter workshops. It provides managers, supervisors and/or team leaders with the opportunity to establish and maintain highly successful supervisory and leadership practices.
This workshop provides hands-on tools which make transition of the learning to the job easy and
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Customers Forever
Whether your goal is to improve customer retention, create value and build customer loyalty or enhance the delivery of service to your customers, this program is for you.
This popular and highly effective one or two-day on-site program is designed specifically for all front-line and support employees. It presents a framework for improving service at the point of contact with the customer. This
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From Advanced Concepts
MS Excel Advanced
...nd stronger management on calculations and worksheets and workbooks.
Target Students: That already works on Excel and uses Excel on a daily base.
Prerequisites: Windows xp/2003/2007/ MS Word xp/2003/2007 Basic / Ms Excel Intermediate
Delivery Method: Instructor-led, group-paced, classroom-delivery learning model with structured hands-on activities.
Benefits: Managing Workbooks,
more...
MS Excel
...ntent:
X Working in Excel xp/2003/2007
X Creating a New Workbook
X Entering Data into the Worksheet
X Getting around in Excel
X Changing How You View Your Worksheet
X Editing Worksheets
X Changing How Numbers and Text Look
X Adding Cell borders and Shading
X Working with Ranges
X Inserting and Removing Cells, Rows, and Columns
X Managing Your Worksheet
X Printing Your Workbook
X
more...
From Mullan Training
VB Excel


...The Range Property
Flexible Ranges
Range Contents
Workbooks and Sheets
Activating a Workbook
Activating a Worksheet
ThisWorkBook
Objects, Properties and Methods
Controlling Objects with their Properties
Performing Actions with Methods
Performing Multiple Actions on an Object
Variables and Constants
Variables
Data Types
Constants
Control Structures
more...
From Last Minute Training
Microsoft Excel Introduction (French Instructions, Eng Soft.)
Participants who take this course will learn how to create and edit basic Microsoft Office Excel 2007 worksheets and workbooks. The basic outline of this course includes: Creating a Basic Worksheet; Performing Calculations; Modifying a Worksheet; Printing Workbook Contents; Managing Large Workbooks; and more
more...
Excel 2007 - Level 1
Upon successful completion of this course, students will be able to:
* explore the Excel 2007 environment.
* work with an Excel worksheet by entering and selecting the data in it. You will also save the data in the worksheet.
* modify a worksheet.
* perform calculations.
* format a worksheet.
* develop a workbook.
* print workbook contents.
* customize the
more...
Microsoft Excel 2007 - Level 1
This course is designed for people preparing for certification as a Microsoft Certified Application Specialist in Excel, who already have knowledge of Microsoft Office, Windows 2000 (or above), and who desire to gain the skills necessary to create, edit, format, and print basic Microsoft Office Excel 2007 worksheets.
Performance-Based Objectives
Upon successful completion of this course,
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Microsoft Excel 2007 Level 1
Upon successful completion of this course, students will be able to:
* explore the Excel 2007 environment.
* work with an Excel worksheet by entering and selecting the data in it. You will also save the data in the worksheet.
* modify a worksheet.
* perform calculations.
* format a worksheet.
* develop a workbook.
* print workbook contents.
* customize the
more...
Microsoft Excel 2003 - Level 1
This course is designed for persons preparing for certification as a Microsoft Office Specialist in Excel, who already have knowledge of the Microsoft Office Windows 98 (or above) operating system, and who desire to gain the skills necessary to create, edit, format, and print basic Microsoft Excel 2003 worksheets.
Upon successful completion of this course, students will be able to:
*
more...
MS Excel 2003 VBA Macros

...o simplify data entry
Understand how to prepare an Excel Workbook containing macros and toolbars, for deployment to other users
and machines
Learn to customize macros with VBA source code to automate data entry tasks and enable source code
protection
Learn to enhance source code with variables, constants, and logical operators
Learn to handle the three types of errors that can be
more...
Microsoft Excel 2003 Level 1

This one day Microsoft Excel Training course covers the fundamentals of what you will need to know to effectively use Microsoft 2003.
Objectives
Understanding the Excel Program Screen
Using Menus, Toolbars and Creating a New Workbook
Opening, Saving, and Manging a Workbook
Moving the Cell Pointer
Worksheets
Entering Formulas
Editing and Formatting a Worksheet
Cutting, Copying, and
more...
Microsoft Excel - Module 2 Functions and Multiple Worksheets
This course is the second of six modules (levels) that we have to offer for Microsoft Excel 2000/2002/2003...
Objectives
* Use labels and reference names in formulas
* Use simple and complex mathematical
* functions
* Manage workbook worksheets
* Perform calculations with references to multiple
* worksheets and multiple workbooks
* Summarize data with data
more...
From The Recording Arts Center
Songwriting & Composition



Course description:
Songwriting and Composition will allow aspiring musicians to put theory into action while learning about the form, structure and components of popular western music. During the course each participant will work in groups and individually to compose and present an original song.
Prerequisites:
Some experience with guitar, piano and/or vocal training is preferred.
What You
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Reason 4.0




Course description:
Learn how to turn your computer into a music making machine! In this course you will dive into real-world production techniques and learn the creative applications of this powerful tool. You will also learn the basics of software synths, drum machines, samplers and sequencing, as well as how to integrate Reason with Pro Tools to enhance your existing productions.
more...
From Last Minute Training
Microsoft Excel 2007 Level 1
Location: Vancouver Date: 2008-04-10
List Price: $199 Offered Price: $159.00
Seats Available: 2
Upon successful completion of this course, students will be able to:
* explore the Excel 2007 environment.
* work with an Excel worksheet by entering and selecting the data in it. You will also save the data in the worksheet.
* modify a worksheet.
* perform calculations.
* format a
more...
Microsoft Excel 2007 Level 2 (1 Day)
...lates, charts, graphics, and formulas.
* enhance the workbook.
* automate workbook creation by using templates.
* organize data using tables.
* create and modify charts.
* analyze data using PivotTables and PivotCharts.
* work with graphic objects.
* calculate with advanced formulas.
* sort and filter data
For more information please call 1-877-313-8881 or copy
more...
Microsoft Excel 2003 Level 3

...ode
Absolute and Relative References
The Personal Macro Workbook
Section 3 - Outlines
Outline Basics
Creating an Outline
Collapsing and Expanding an Outline
Manual Outline
Section 4 - Excel Functions
Function Basics
The PMT Function
The Goal Seek Function
The IF Function
The VLOOKUP Function
Section 5 - Auditing
Auditing Basics
Tracing Precedents and Dependents
Adding Comments
more...
Microsoft Excel 2007 Level 1

Location: Vancouver Date: 2008-02-05
List Price: $199 Offered Price: $149.00
Seats Available: 2
Upon successful completion of this course, students will be able to:
explore the Excel 2007 environment.
work with an Excel worksheet by entering and selecting the data in it. You will also save the data in the worksheet.
modify a worksheet.
perform calculations.
format a worksheet.
develop a
more...
Microsoft Excel 2003 Level 1

Location: Vancouver Date: 2008-01-28
List Price: $199 Offered Price: $139.00
Seats Available: 2
This one day Microsoft Excel Training course covers the fundamentals of what you will need to know to effectively use Microsoft 2003.
Objectives
Understanding the Excel Program Screen
Using Menus, Toolbars and Creating a New Workbook
Opening, Saving, and Manging a Workbook
Moving the Cell
more...
Microsoft Excel 2003 Level 3
...ode
Absolute and Relative References
The Personal Macro Workbook
Section 3 - Outlines
Outline Basics
Creating an Outline
Collapsing and Expanding an Outline
Manual Outline
Section 4 - Excel Functions
Function Basics
The PMT Function
The Goal Seek Function
The IF Function
The VLOOKUP Function
Section 5 - Auditing
Auditing Basics
Tracing Precedents and Dependents
Adding
more...
From DeBorah Beatty
Opportunity's Knocking Open the Door



Recognizing opportunity is the first step towards taking advantage of it. There's an old adage that opportunity knocks but once. If you hesitate to take advantage of it, there's probably someone standing behind you with a catcher's mitt!
If you're at a crossroads in your business or your life, you and I will uncover what excites you, drives you, turns you on to the point where you can start
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From ECO MAX Training & Learning Centre
Psychology of Selling Professional Selling Closing Techniques
Sales people are the most important in the business. Without sales, the transaction will not take place and there will no customer for any businesses. The stronger the sales team in the organization, the more successful the organization become. Therefore, training your sales team is the ultimate most important task all managers have to do when come to managing business. These courses will
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From Go Article Marketing LLC
Strengthening YOUR Business Through Online Marketing
...s
But we also give you the most comprehensive home-study workbook and Post-Training Materials ever created for traditional businesses to market themselves online EVEN IF YOU CURRENTLY HAVE ZERO KNOWLEDGE ABOUT THE INTERNET, OR SEARCH ENGINE OPTIMIZATION!
Everything is covered step-by-step and we refer you to hundreds of free tools, resources, and additional free training if you re
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From Profit Consulting Co.
Power of Goals
You Will Learn:
* Why people don't set goals
* Complete the past
* The process of focus and attention
* Goal setting tips
* The language of powerful goal setting
* Strategy for what will likely stop you from achieving your goals
* How to set goals that inspire and motivate
* To embrace failure and disappointment rather than avoid it
* How to attract what you want
Each participant will receive a
more...
High Performance Goal Setting ...a compelling alternative to traditional goal setting


You will learn :
The top 3 reasons why people don t set goals
Complete past goals
The process of focus and attention
Goal setting tips
The language of goal setting
Strategy for what will likely stop you from achieving your goals
How to set goals that inspire and motivate
To embrace failure and disappointment rather than avoid it.
Each participant will receive a workbook
When &
more...
From Ace Technologies
Voice Over IP








...id base of career-enhancing knowledge you can build on.
Workbook:
You will receive a high-quality workbook a valuable reference packed with detailed notes, diagrams and practical explanations, with experience, tips and templates you can put to immediate use.
Training Mode:
Regular/ Part-time/ Online
First day registration and then course materials will be distributed.
The course will
more...
From GetOpenOffice.org
OpenOffice.org and StarOffice Core Skills One-Day Class


A one-day course covering setup tips plus OpenOffice.org and StarOffice Writer, Calc, and Impress and Draw. Suitable for anyone transitioning to the program. Available at your site.
For information on training and prices, see www.getopenoffice.org/training.html
The Core Office Suite workbook is used for this course; see the table of contents at www.getopenoffice.org/workbooks.html To order
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OpenOffice.org and StarOffice Comprehensive Writer


A one- or two-day course covering advanced topics in Writer such as styles, mail merge, advanced page layout and numbering, tables of contents, outline numbering, and templates. Available at your site.
For information on training and prices, see www.getopenoffice.org/training.html
The Comprehensive Writer workbook is used for this course; see the table of contents at
more...
OpenOffice.org and StarOffice Comprehensive Calc


A one-day or more course covering advanced Calc topics such as charts, formulas, pivot tables, calculations, equations, scenarios, and other advanced topics. Available at your site.
For information on training and prices, see www.getopenoffice.org/training.html
The Comprehensive Calc workbook is used for this course; see the table of contents at www.getopenoffice.org/workbooks.html To order
more...
OpenOffice.org and StarOffice Comprehensive Impress and Draw


A one- or more day course covering advanced Impress and Draw topics such as creating presentations and backgrounds, object and slide animated effects, fontwork, 3D, and other topics. Available at your site.
For information on training and prices, see www.getopenoffice.org/training.html
The Comprehensive Impress and Draw workbook is used for this course; see the table of contents at
more...
From Profit Consulting Co.
High Performance Goal Setting ...a compelling alternative to traditional goal setting


You will learn :
The top 3 reasons why people don t set goals
Complete past goals
The process of focus and attention
Goal setting tips
The language of goal setting
Strategy for what will likely stop you from achieving your goals
How to set goals that inspire and motivate
To embrace failure and disappointment rather than avoid it.
Each participant will receive a workbook
When &
more...
From the Henderson Group
How to Audit zOS with USS TCPIP FTP and the Internet
This class is a logical follow-on to "HG64: How to Audit MVS, RACF, ACF2, CICS, and DB2 Security". Mainframe Data Security Officers will benefit from this class, as well as IT auditors. Now that most mainframe installations have connected at least one mainframe to the Internet, auditors and security staff need to address the effect this has on mainframe security. IBM has made these Internet
more...
From Lighthouse Consulting Partners
Global Outsourcing Learning & Development (GOLD)
The GOLD program curriculum is designed for functional and project managers, business analysts, remote workers and those who manage a vendor relationship. Activities are designed to build global awreness through reality-based practice sessions using a comprehensive workbook of templates, tips and methods.
more...
From Evergreen Team Concepts
ADVANCED MICROSOFT EXCEL For Power Users






...moothly integrate changes from multiple users of a shared workbook
Discover the 9 steps for easily turning a Pivot Table into an HTML file for the Web
See how to set limits and maintain control of data that s input by users without your level of expertise
Who Should Attend
Average Excel users are happy with what they already know. But Power Users like you never are. You need this
more...
From Navigator Project Finance
Financial Modelling Fundamentals



...bed, and you can take away the new knowledge in one Excel workbook.
On completion of this course you will feel more confident when working with Excel on a daily basis. This also serves as a great foundation before attending the Project Finance Modelling course.
Day one
The Excel environment
* Workbooks
* Worksheets
* Toolbars
* Menus
Working with files
*
more...
From Acelentia Consulting Services Private Limited
software estimation
Program Name: Software Estimation Workshop
Duration: 2 Days
PDU s: 16
Program Overview:
Software estimation is one of the biggest reasons for project failure. This workshop is
intended to provide in-depth knowledge on various software estimation techniques to
participants and enhance their estimation skill.
Workshop Content Overview:
General discussion on software measurement
o Project planning
more...
From Training Connection
Excel Training - Chicago
... Print spreadsheets
Outline
Creating an Excel 2003 Workbook
What's New In Excel 2003
How To Start Excel 2003
How To Create a New Default Excel Workbook
How To Create A New Excel Workbook Using Template
Getting Familiar with the Excel Screen
How To Use Menu
How To Show Or Hide Toolbars
How To Move Toolbar And Menu Bar
How To Use Toolbar Button
How To Use
more...
From Save On Training
Microsoft Dynamics GP Installation and Configuration 8505







Course Description
Introduction
The three-day Microsoft Dynamics GP Installation and Configuration course develops your understanding of technologies and techniques that are necessary to successfully install Microsoft Dynamics GP. By covering the basics of installation, setup, and advanced topics such as optimization and troubleshooting, this course builds your confidence and minimizes the
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From Spirit Connex
Mediumship
Mediumship workshops are held in Rotherham from beginners to advance.
Our workshops come complete with CDs and workbook.
We provide Spirit Hygine, Chakras and Auras, Connecting to your Guide, Sitting and working with love and light, Tarot, Crystal Ball, Angels and much more
more...
From American Academy of Computer Training & Technology, Inc.
Microsoft Excel



This course is an introduction to spreadsheets, databases and charting using Excel. Students will learn how to enter and edit data, labels, and formulas, work with functions, format cells, print worksheets, create charts, and save a workbook as a Web page. Part II course also offered, and also offered on the Mac - see Web site.
more...
From Aspire Europe Ltd
Managing Successful Programmes



...nagement environment and to have completed the pre-course workbook and reading.
Public courses: Public courses are based around the case study scenario that is used for the Practitioner examination.
In-house courses: Can be tailored around a current programme or planned programme to help with planning or transition.
Why should you use Aspire Europe?
The case for using Aspire Europe is
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From Live to Learn
Time Management





Setting priorities and managing time effectively is basic to managing individual and organizational performance. The pressure to find innovative ways to achieve goals, pay attention to the competition, respond quickly to customer needs, and enjoy life outside of work is even more intense in today's less structured, information-driven workplace. Meeting the daily challenge of managing professional
more...
From Arthur McNeil Institute
Cisco CCIE Certification
The Cisco CCIE Lab certification training course was developed by Cisco Systems and is widely recognized as the most prized internetworking qualifications in the IT world. The Cisco Certified Internetwork Expert (CCIE ) program sets the professional benchmark for internetworking expertise .
Arthur McNeil's course prepares students for the Cisco CCIE Lab Routing and Switching track via a
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From SuccessSystems, Inc.
Assertiveness Training for Managers


You have read or heard that about 70 of employees who quit their jobs do so to get away from their bosses Supervisors who are nonassertive fail to provide effective leadership and lose the respect of employees. Those who are aggressive alienate employees and breed resentment and retaliation.
Helping your supervisors and managers become consistently assertive can improve performance, loyalty and
more...
From Business Training Works, Inc.
Business Etiquette Training


..., Etiquette Book, Business Etiquette Resources, Etiquette Workbook, Proper Introductions, Etiquette Guidebook, Social Etiquette, Vintage Etiquette Class, Behaving Professionally Workplace Professionalism, Professional Behavior, How To Act Professionally, Learning Business Etiquette, Guidelines for Office Behavior, Guide to Workplace Etiquette, Business Etiquette Standards, Guide to Office
more...
From Value Based, Inc.
Value Based Selling - A Consultive Sales Methodology





...nar-style format that includes audio tracks, slides and a workbook.
Now for the best news . . . the cost of the course is only $395. That's a 72% savings over the live seminar version price of $1,385. The course includes all the same content (except the role play exercises) as the full Value Based Selling seminar. E-VBS is self-paced with most participants completing the course in 4 to 6
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From Boston University Corporate Education Center
What's New in Microsoft Visual Studio 2005 for existing Visual Studio .NET Developers(Workshop)
...rkshop Materials The student kit includes a comprehensive workbook and other necessary materials for this class.
Workshop Outline
Unit 1: Introduction to Visual Studio 2005
This unit provides a hands-on, fast-paced opportunity for experienced developers to learn how to use some of the new productivity features in Visual Studio 2005. It provides an introduction to the code refactoring
more...
Excel 2003 Level I
...nd edit basic Microsoft Office Excel 2003 worksheets and workbooks.
Who Should Attend: This course is designed for persons preparing for certification as a Microsoft Office Specialist in Excel, who already have knowledge of the Microsoft Office Windows 98 (or above) operating system, and who desire to gain the skills necessary to create, edit, format, and print basic Microsoft Excel 2003
more...
Excel 2003 Level II
... 1: Creating and Applying Templates
Topic 1A: Create a Workbook from a Template
Topic 1B: Create a Custom Template
Topic 1C: Working with Comments
Topic 1D: Create a Hyperlink
Topic 1E: Use Web-based Research Tools
Lesson 2: Creating and Modifying Charts
Topic 2A: Create a Chart
Topic 2B: Format Chart Items
Topic 2C: Change the Chart Type
Topic 2D: Create a Diagram
more...
From The Career Center
Excel PowerUser Level
...el, now you
will learn even more. You will customize your workbook, work with multiple data sources, and
collaborate with others using shared workbooks. You will also enhance your worksheets using
charts and graphic objects.
Upon successful completion of this course, students will be able to:
work with multiple workbooks to create a workspace, consolidate data, link cells, edit links,
more...
Excel Level 1
This course, Excel 2002 Level 1, is the first course in a series. This course
will give you the skills to create, edit, format, and print basic worksheets and
charts in Excel. You will create basic worksheets and charts.
Upon successful completion of this course, students will be able to:
work with cells and cell data by using a variety of moving and copying techniques.
perform calculations
more...
From Boston University Corporate Education Center
Updating Your Database Administration Skills to Microsoft SQL Server 2005
...Course Materials The student kit includes a comprehensive workbook and other necessary materials for this class.
Course Outline
Module 1: Overview of SQL Server 2005 Architecture
This module introduces students to the various components and services that comprise SQL Server. Database administrators are often required to manage multiple aspects of the database server ? not just the
more...
Updating Your Database Development Skills to Microsoft SQL Server 2005
...Course Materials The student kit includes a comprehensive workbook and other necessary materials for this class.
Course Outline
Module 1: SQL Server 2005 Overview
The information in this module introduces the main new features and enhancements in SQL Server 2005 and describes the new development tools.
Lessons
? SQL Server 2005 Components and Architecture ? SQL Server Developer
more...
Introduction to Programming
...Course Materials The student kit includes a comprehensive workbook and other necessary materials for this class.
Course Outline
Module 1: Introduction to Computer Programs
This module introduces the software development process and fundamentals of computer software. Students will learn how computer programs execute, and the types of programs that developers are generally asked to build.
more...
From Earth"s Presence Holistic Healing Courses
Ma'heo'o Reiki



Ma'heo'o translated means Great Spirit, Great One or God. The word Ma'heo'o is Cheyenne, Native American language. This system of energy works will combine the elements of Earth, Air, Water and Fire with the Great Spirit to effectively promote and activate healing in the human condition. This system is simple yet powerful and can be used by anyone.
There are 3 attunements involved, in Ma'heo'o
more...
From Boston University Corporate Education Center
Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure
...Course Materials The student kit includes a comprehensive workbook and other necessary materials for this class.
Course Outline
Module 1: Introducing Windows Server 2003 Network Infrastructure Planning, Tools, and Documentation
This module explains the process of planning a network, and the tools and documentation you need to do so.
Lessons
Introducing the Network Design
more...
Planning Implementing and Maintaining Microsoft Windows Server 2003 Active Directory Infrastructure
...Course Materials The student kit includes a comprehensive workbook and other necessary materials for this class.
Course Outline
Module 1: Introduction to Active Directory Infrastructure
This module introduces students to the Active Directory infrastructure, its logical and physical structure, and its function as a directory service. The module also introduces the command-line tools and
more...
Supporting Users Running Applications on a Microsoft Windows XP Operating System
...Course Materials The student kit includes a comprehensive workbook and other necessary materials for this class.
Course Outline
Module 1: Introduction to Supporting Users Running Applications on Windows XP
After completing this module, students will be able to explain how to use troubleshooting guidelines and tools to support users running applications on Windows desktops.
Lessons
more...
Supporting Users Running the Microsoft Windows XP Operating System
...Course Materials The student kit includes a comprehensive workbook and other necessary materials for this class.
Course Outline
Module 1: Introduction to the Desktop Support Technical Role and Environment
This module introduces the role of the Desktop Support Technician (DST) and the role of the DST within the Microsoft Operations Framework (MOF).
Lessons
Examining the Desktop
more...
Designing Security for Microsoft Networks
...Course Materials The student kit includes a comprehensive workbook and other necessary materials for this class.
Course Outline
Module 1: Introduction to Designing Security
This module describes the basic framework for designing network security and introduces key concepts used throughout the course. It also introduces an ongoing case study that is utilized in the labs.
Lessons
more...
Implementing a Microsoft Windows Server 2003 Network Infrastructure Network Hosts
...Course Materials The student kit includes a comprehensive workbook and other necessary materials for this class.
Course Outline
Module 1: Reviewing the Suite of TCP/IP Protocols
This module reviews the suite of TCP/IP protocols. By understanding the function of each of the protocols and how the protocols relate to each other, you have the context for understanding network administration
more...
Implementing and Administering Security in a Microsoft Windows Server 2003 Network
...Course Materials The student kit includes a comprehensive workbook and other necessary materials for this class.
The following software is provided in the student kit:
Student CD
Course Outline
Module 1: Planning and Configuring an Authentication and Authorization Strategy
This module explains how to evaluate the infrastructure of your organization and create and document an
more...
Implementing and Managing Microsoft Exchange Server 2003
...Course Materials The student kit includes a comprehensive workbook and other necessary materials for this class.
Course Outline
Module 1: Installing and Upgrading to Exchange Server 2003
A requirement of a messaging administrator may be to install Exchange Server 2003 on newly acquired hardware. Because of this requirement, it is necessary for the administrator to know how to perform a
more...
Implementing Managing and Maintaining a Microsoft Windows Server 2003 Network Infrastructure
...Course Materials The student kit includes a comprehensive workbook and other necessary materials for this class.
Course Outline
Module 1: Allocating IP Addressing by Using Dynamic Host Configuration Protocol (DHCP)
This module provides you with the knowledge and skills to allocate IP addressing in a network environment.
Lessons
Multimedia: The Role of DHCP in the Network
more...
Introduction to Microsoft Visual C# Programming for Microsoft.Net Platform
The goal of this course is to provide students with the knowledge and skills needed to develop C# applications for the Microsoft .NET platform. The course focuses on C# program structure, language syntax, and implementation details.C# was created to be the programming language best suited for writing .NET enterprise applications. C# combines the high productivity of Microsoft Visual Basic with
more...
Key Concepts in Instructional Design
The primary goal of an instructional design is to create learning opportunities that lead to long-term, self-sustained performance change by the participants. Research in adult learning has identified specific approaches and principles necessary to engage learners, motivate them to want to learn and develop, and to lay the foundation that leads to personal change.
more...
Managing Microsoft Systems Management Server 2003
...Course Materials The student kit includes a comprehensive workbook and other necessary materials for this class.
Course Outline
Module 1: Overview of Systems Management Server 2003
Microsoft Systems Management Server (SMS) 2003 provides powerful desktop administration tools for managing hardware inventory, software inventory, software distribution, and remote client troubleshooting. As
more...
From Awareness Strategies Inc.
You Were Born Rich


...re Born Rich Book, 12 Audio CD s, 10 DVD s, and a 72 page workbook. Born Rich the book is an International Best Seller, it guides you through all the major principles you must understand in order to unlock the vast wealth of potential buried inside of you. You Were Born Rich explains WHY you get the results you currently have and then HOW you get the results you want. This seminar is a must for
more...
From Crossroads Consulting
Commitment to Excellence

Commitment to Excellence - This two-hour, award winning workshop will discuss how to create quality, how to find out what the customer wants and how to gain productivity through people. Attendees will receive the Principles of Service and an action plan to create excellence in work and life. The workshop will include a workbook for attendees and audience discussion and involvement.
more...
Back to Basics Supervision

Back to Basics Supervision - Often we forget the basics of supervision in our day-to-day operations. Whether we are a new supervisor or a long-time manager, our bag of tools may become rusty without use and proper care. Back to Basics Supervision is a two-hour workshop that looks at the characteristics of management, attitude, self-confidence, coaching, the circle of motivation and a success
more...
Hitting the Mark Customer Service

Hitting the Mark Customer Service - We strive to hit the mark every time with our guests. We know that may not always be possible; however, it is critical to your team s and your organization s success that when we miss the mark, we go for another try. Hitting the Mark Guest Satisfaction is a look at the Top 10 Service Attributes, Guest Complaint Facts, Words to Use and Body language. We
more...
From Basic Learning Systems, Inc.
Bull's Eye Business Writing Workbook



This is the book that has helped thousands of people from clerks to managers to executives quickly and painlessly improve their business writing skills. Regardless of your writing ability, Bull s Eye Business Writing will raise you to the next level and beyond.
As you progress through the chapters and do the exercises, you will find yourself using fewer words to express your ideas and
more...
From Jim McGuirk & Associates
Issues Communication


ISSUES
COMMUNICATION prepares
executives to speak - often under pressure - to a variety of audiences
on a variety of issues.
We use the most current techniques to facilitate memory.
This enables a person to commit to memory a wide range of issues
(financial, regulatory, operational, social) and the
more...
From Honig Idea Guides
Leading Effective Meetings

We attend lots of meeting yet many are not as productive as they could and should be. In this workshop, participants will learn simple-to-use tools to create a more involvement and collaboration from your meeting attendees so your meetings are more productive, gratifying and fulfilling. We will cover the key elements that make meeting more effective, clarify meeting roles, learn the meeting
more...
From Interpersonal Development
Consultative Selling


Consultative Selling Skills
Business Case
One way the company can improve sales revenues is by improving the selling skills of inside and outside sales people, and by tracking, reinforcing and measuring results. Staff can create revenue by offering customers greater options. They can build customer loyalty by better matching customer needs to products, and by resolving difficult situations to the
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