Working Web-based Seminars - Training Resources

A Better Method for Cross Training Production Personnel ...customersa ™ backorders. This is because the people working in the production environment are substantially more flexible and adaptable to changing market conditions. It is clear that cross-training is one of the last LARGE cost reduction opportunities available to production organizations without significant capital investment required. This 1-hour FREE webinar will present several  more...

Building Product Strategy A one-day hands-on workshop that helps to drill through the market delivery chain and find where you could add customer value. The outcome would be a draft plan of understanding customer need, market segmentation, value proposition being offered and the overall product strategy. Suitable for both existing and new product offerings. Especially helpful for teams working on new ideas or  more...

Live IEEE Projects IEEE Projects Final Year Projects Embedded Projects Network Security Projects Digital Image Processing Projec ...g live projects in latest technologies. Currently we are working on High End Domains such as Advanced java, J2EE and .Net. Basically we are into development of 1) IEEE Projects 2) Cryptography / Encryption / Cipher Based Applications 3) Network Security Based Applications 4) Digital Image Processing Applications 5) Wireless Networks 6) Wireless Sensor Networks 7) Information  more...

Use Customer Service to Win Loyal Clients Differentiate By Making Client Satisfaction Pervasive Throughout Your Organization When service is blas , price becomes the decision driver for customers. If you aren't committed to delivering a high-level service experience, be prepared for a never-ending price war that slashes your margins. Today's marketplace demands that companies deliver consistent, stellar service to retain their existing  more...

Advanced Customer Service Planning for Services Firms Align Your Firm s Service Delivery With The Desires of Your Clients According to the American Society of Quality, 68% of clients leave because of an attitude of indifference from a company employee. Excellent customer service doesn't happen by accident. It is designed, planned, and scripted to account for every aspect of the customer service experience. Most services firms cross their fingers  more...

Customer Service for a Social Media World Techniques Designed To Delight Your Clients For Retention and Growth Customers are more demanding than ever and with social media; it's never been easier to share their customer service experience with the world. The question is whether that message is positive or negative. And customer satisfaction isn't just about keeping clients. Satisfied clients buy more services, provide references, and  more...

Driving Business Development Using Modern Principles of Productivity ...xecutives, managers and professionals in today's frenetic working environments. When not giving high-content keynote addresses on these subjects, he is delivering interactive training programs or customized coaching services to his clients to assist them in driving individual success. Paul is the author of QuietSpacing ™ - Productivity Has Evolved, as well as numerous articles on  more...

Time Management for Sales People ...Working More Hours How many selling hours did you have last week? It's a frighteningly low number, isn't it? High-performing sales people spend 28% of their time selling actively, face to face sales under-performers spend just 14%. If only a small fraction of your time is spent on high-value selling activities, what chance do you have of hitting your revenue and income goals? None! From time  more...

Profitability Strategies for Service Firms ... to restore profitability. With 20-years of experience in working with service firms, Tom knows where those costs are hiding and will help you find the profitability nuggets that are buried beneath the surface. In this webinar, you'll learn how to: Analyze your P L to uncover the origin of fixed, variable, and blended expenses to improve efficiency Uncover the hidden costs that are  more...

How to Re-Energize Your Sales Team In Tough Times Learn How to Re-engage and Motivate Your Sales Organization Budget cuts, lost accounts, and staff reductions have left your sales organization fatigued. Once, they were so committed to your company and product that they oozed with passion. Those days are gone. You can see the lost, unfocused look on their faces and you don't know what it will take to get them back on track. You tried praise  more...

Master Cold Calling to Drive Revenue ...ly sales person, Peter learned the secrets to effectively working the phone and shares those cold calling techniques with you. He teaches you how to plan for your call, navigate through screeners, and overcome resistance. With Peter's teachings, you will grab your prospects' attention and load up your sales pipeline for record performance. In this webinar, you'll learn how to: Deliver  more...

How to Grow Sales By Effectively Managing the Pipeline ...th your techniques back in Aug 06. And it looks like it s working; so far year to date we re up over 30% from last year.' -Jeff Lem, President, qdata inc. 'We fell behind last month for the first time. Every rep s numbers got hit at the same time which suggested to me it was outside factors (lead quality, economy, etc.). As part of my strategy to save the month, I re-read Baseline Selling, 30  more...

Cash Flow Strategies for Entrepreneurs ... I do now that my supplier raised their prices? How much working capital do I need? Resorting to past experience, intuition, mentors, or best guesses in the hopes that this is enough information to make the right choices is a very risky 'fallback' measure considering all the changes in the economy. The wrong conclusions can lead to ineffective action at best and fatal consequences at worst.  more...

Got Business Challenges, Issues & Opportunities? Then Get Strategic Thinking & Planning Now ... overwhelming. Before you know it, all your time is spent working in the business instead of working on the business. This is a common mistake that can be costing you and your business BIG TIME over the long haul. In this webinar, participants will discover the benefits of implementing strategic thinking and planning in the execution of their businesses. The benefits of executive and personal  more...

How to Handle Customers Who File for Bankruptcy ...Working With A Claims Trader Another customer filed for Chapter 11 bankruptcy and the pain sets in that you will never see a penny of the outstanding receivables. Then, the call comes from a claims trader who offers you sixty cents on the dollar for the outstanding debt. It's as if a fairy has come to rescue you It's all too tempting, but there are legal risks when selling a note to a claims  more...

How to Close More Sales by Shortening Your Sales Cycle ...th your techniques back in Aug 06. And it looks like it s working; so far year to date we re up over 30% from last year.' -Jeff Lem, President, qdata inc. 'We fell behind last month for the first time. Every rep s numbers got hit at the same time which suggested to me it was outside factors (lead quality, economy, etc.). As part of my strategy to save the month, I re-read Baseline Selling, 30  more...

Use Customer Service to Win Loyal Clients Differentiate By Making Client Satisfaction Pervasive Throughout Your Organization When service is blas , price becomes the decision driver for customers. If you aren't committed to delivering a high-level service experience, be prepared for a never-ending price war that slashes your margins. Today's marketplace demands that companies deliver consistent, stellar service to retain their existing  more...

Get Ready, Set, Go! How to implement profitable strategies in this uncertain economy! Feeling the stress of a strained economy? Economic challenges create great opportunities for the savvy business leader/owner. Cycles are a critical part of the business process for every organization. Learn to take advantage of the valleys by strategically positioning your organization for new opportunities. Implement improvements to your internal structure. Create profitable business strategies  more...

Leadership Strategies for Turbulent Times ... fresh and thorough look at your strategy, challenge your working assumptions, and be able to craft a new direction for your business. In this webinar, you ll learn how to: Develop strategies that leverage your company's unique position in the marketplace Identify the threats in your business environment and how to turn those into opportunities Use processes to determine which  more...

Business Development Secrets for Consultants ... the harsh reality of owning a consulting business, where working hard and knowing your stuff isn t enough to fill your client roster or your bank account. If you don t want to crawl back to the world of corporate employment, you need to discover the right way to market your consulting business fast! Dr. Drew Stevens, internationally recognized sales and marketing authority and author of The  more...

Use Customer Service to Win Loyal Clients Differentiate By Making Client Satisfaction Pervasive Throughout Your Organization When service is blas , price becomes the decision driver for customers. If you aren't committed to delivering a high-level service experience, be prepared for a never-ending price war that slashes your margins. Today's marketplace demands that companies deliver consistent, stellar service to retain their existing  more...

Own Yourself on Google ..., but also helps create buzz for the organization you are working for. Join us to find out how to create a real online presences that will help you own your own image on the web and build up expert status. This is a win for the organization where you work and a win for individuals with an eye forward towards a brighter future. How and why people search for you How to own your name,  more...

Customer Service for a Social Media World Techniques Designed To Delight Your Clients For Retention and Growth Customers are more demanding than ever and with social media; it's never been easier to share their customer service experience with the world. The question is whether that message is positive or negative. And customer satisfaction isn't just about keeping clients. Satisfied clients buy more services, provide references, and  more...

How to Handle Customers Who File for Bankruptcy ...Working With A Claims Trader Another customer filed for Chapter 11 bankruptcy and the pain sets in that you will never see a penny of the outstanding receivables. Then, the call comes from a claims trader who offers you sixty cents on the dollar for the outstanding debt. It's as if a fairy has come to rescue you It's all too tempting, but there are legal risks when selling a note to a claims  more...

Time Management for Sales People ...Working More Hours How many selling hours did you have last week? It's a frighteningly low number, isn't it? High-performing sales people spend 28% of their time selling actively, face to face sales under-performers spend just 14%. If only a small fraction of your time is spent on high-value selling activities, what chance do you have of hitting your revenue and income goals? None! From time  more...