Online Working Environment eLearning - Training Resources

Working With Internal Customers Excellent customer service lies at the heart of any successful business. However, you should not overlook the importance of meeting the needs and expectations of your fellow employees, your internal customers. By helping other people within your organization, you enable it to succeed. Great internal customer service improves people's morale, productivity, and external customer service, and  more...

Communicating a Shared Vision If you can dream it, you can do it. Walt Disney's words ring as true today as they did many years ago when they were first displayed above the Epcot Center. The importance of a vision cannot be denied. Neither can the importance of communicating that vision to the people responsible for supporting it. Communicating your vision gives purpose and meaning to the work that people do, and pursuing and  more...

Supervisor and Manager Sexual Harassment Awareness ...any forms of prohibited conduct that can create a hostile working environment. Training managers and supervisors about the areas of prohibited conduct is an important part of reducing liability. Company managers have an additional responsibility to both their employees and their company to know their role in preventing and responding to sexual harassment. Each company should have a policy on  more...

Macromedia Captivate 1 0 Getting Started This course provides an overview of the features and tools of Macromedia Captivate that allow developers to create software demonstrations and interactive simulations. This course is targeted at beginning level users of Captivate for creating and deploying simulations or demonstrations.  more...

ECDL ICDL 4 Module 5 Database - Getting Started with Access 2003 To outline the concepts and processes for creating and navigating an Access 2003 database. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using a database application; end users wanting to become familiar with database concepts; end users wanting to attain  more...

Safety Sense Series: Keeping Yourself Safe ...rent legislation, the responsibility for providing a safe working environment and preventing such accidents rests fully with the organisation itself. You can face heavy fines for simply being unaware of the rules, regulations and procedures let alone for not applying them. This combined with the need to understand your obligations and the potential penalties under EU regulations, plus the  more...

Safety Sense Series: Safety Standards and Systems ...rent legislation, the responsibility for providing a safe working environment and preventing such accidents rests fully with the organisation itself. You can face heavy fines for simply being unaware of the rules, regulations and procedures let alone for not applying them. This combined with the need to understand your obligations and the potential penalties under EU regulations, plus the  more...

Safety Sense Series: The Safety Authorities ...rent legislation, the responsibility for providing a safe working environment and preventing such accidents rests fully with the organisation itself. You can face heavy fines for simply being unaware of the rules, regulations and procedures let alone for not applying them. This combined with the need to understand your obligations and the potential penalties under EU regulations, plus the  more...

Safety Sense Series: Improving Safety Performance ...rent legislation, the responsibility for providing a safe working environment and preventing such accidents rests fully with the organisation itself. You can face heavy fines for simply being unaware of the rules, regulations and procedures let alone for not applying them. This combined with the need to understand your obligations and the potential penalties under EU regulations, plus the  more...

Organisational Communication : Dealing with Authorities Working safely has to be everyone's priority, but safe working isn't always a case of common sense. To be really sure you need to develop safety sense. Whatever your job you'll have some responsibility for health and safety. Whether its simply to report potential hazards or to decide how to avoid a dangerous situation in the first place, your responsibility is defined by law. This course will help  more...