Workplace Training

Stress Management: Managing, Understanding and Steps to Making Stress Management Work Stess management is a strategic and operational concern for all organizations and management to accept. Most people know that stress is harmful, but they may not know how to manage it. more...

Communication Skills - Business Etiquette Business Etiquette Duration: Need Diagnostics Based MODULE HIGHLIGHTS: Introduction Discover why Business Etiquette is important To be able to list various areas of grooming that are required for a professional disposition Provide information about the expected norms of behavior in business circles To be able to identify desired etiquette at work place and practice necessary skills more...

Communication Skills - Business Communication ...down Barriers to Communication Communication Styles Workplace Communication Communication Styles Face to face Communication Tele-Communication Body Language and Gestures & Postures Importance of Listening Importance of listening Process of listening Barriers to effective listening Skills to effective listening Telephone & E-mail Etiquette Benefits of Etiquette more...

Computerized Accounting This program focuses primarily on accounting procedures software programs. The class is introduced to manual accounting then advances to Quickbooks Pro and MS Windows/Word/Excel/Access. Business simulations are designed to replicate actual workplace assignments using accounting software programs, internet, business math and writing, keyboarding skills, account payables/receivables, general more...

Leadership & Change Management ...ces, downsizing, mergers, and increasing diversity in the workplace, change is inevitable People of varying culture, age, experience and motivation are coming and going. Collaboration and interpersonal relationships are keys to productivity but managing this constant change can be challenging at best. How do individuals and companies adapt to change gracefully? This interactive and practical more...

Managing Strategic Change: A CHANGE LEADER S WORKSHOP ...es. Routine is dead, so organizations must be fast. Workplace re-designs? New customer relationships? New titles? Globalization? Acquisitions? Merger? Slowdown? Rationalization? Technology? Product evolution? All of these demand organizations to be able to alter course quickly. The program will provide a framework of conceptual understanding and practical processes to make participants more...

Defeating Conflict: STRATEGIES AND TACTICS ...te in productivity and hard currency from conflict in the workplace, whether the conflict is between two individuals, between two units, or between senior managers with different values. Who Should Attend? This three day learning experience is designed for all those who are called upon to help make their organizations more productive, especially executive, and senior and mid-managers who more...

# If You Can't See Them, How Can You Lead Them? Effectively Managing Global and Remote Teams ...workplace has changed dramatically. We can no longer assume that the people we are leading are in our same location or even our same time zone. Today, the workplace could be anywhere and it usually is. While technology has enabled us to work remotely, it doesn t solve all the challenges we face when leading remote individuals and building remote teams. Differences in Interaction Styles tend to more...

Inspiring Excellence: Developing Peak Performers ...Workplace excellence peak performance has never been more important than it is today for individuals at all levels within an organization. Expectations have never been higher, and a manager s role in employee development has become critically important. The manager acting as coach supports employees in both career development and performance enhancement. This workshop offers a road map for more...

Competency Based Performance Management Competency Based Performance Management Duration: 3 Days Introduction Managing performance is not difficult. It s about practical ways of improving how you do things in your organisation. However, Managing performance involves much more than setting up a system. The mechanics, targets, indicators, and plans are only a small part of the process and they are easy to deal with in comparison to more...

Assertive Behaviour ...fect of what we say and do. In a healthy and professional workplace we need to be able to negotiate clear boundaries around work demands and pressures and this requires assertive behaviours and positive influence Course Aim(s) This workshop is ideally placed for those people who would like to be more assertive with their team members, their colleagues who are in the same peer groups and their more...

Conlict Management ...s strategies and techniques for resolving conflict in the workplace. Content Sources of conflict; Types of conflict; Conflict modes; Roles in a conflict; Identifying the source; Determining your interpretation; Identifying your goal for resolution; Identifying the appropriate conflict mode; Selecting tactics for responding; Determining who to involve; Timing the response; Assessing risk; more...

Fast Track Development Results Through Training's new FastTrack programs can help you deliver exactly the kind of development you've always wanted to provide your best people. Not in a one or two-day class. Not through a video or a workbook. But in an intensive 90-day format that closes the gap between learning and application, and between classroom and workplace. Modules inlcude: Project management, Instructional more...

Managing Issues, Problems and Crisis in the Workplace ...workplace issues, problems, and crises, it is difficult to keep a cool head and develop effective action plans that will de-escalate and resolve the situation rather than fuel the fires! CCR International s Conflict Diagnostics Model has proven to be effective in analyzing and assessing complex work issues to determine appropriate and effective intervention responses. Discover how to utilize more...

Listen With Understanding Gloria Pincu s e-book Listen With Understanding will improve both personal and work-related listening habits, leading to fewer mistakes on the job, better customer relations and a more pleasant and efficient office environment. You will learn about how to really listen with understanding. The workbook will wake up all those lazy ears and teach you how to understand people better, how to more...

5S Housekeeping The course is designed for shop floor staff. This course will equip them with the necessary skills and knowledge to practice 5S and execute 5S projects in their own work areas. At the end of the course, the participant will be able to understand the importance of good housekeeping and workplace organisation. Know how to execute 5S in his own work station Be able to participate in departmental more...