Workplace Telephone Seminars - Training Resources

Claims Management Techniques in Workers' Compensation Cases ...workplace accident produces difficult and costly ramifications for management personnel in all business and industries. Many parties are involved in every aspect of a claim, including your insurance carrier or servicing agent and counsel, but each of them has to be dealt with in a very different manner. You will learn how to successfully investigate an accident and use this information to  more...

Techniques to Prepare for Difficult Employee Discussions ...ll ever have with employees. We'll discuss the rules of workplace engagement, holding people accountable for their actions and treating adults like adults - all while shifting responsibility for individual improvement away from the company and back to the employee - where it belongs in the first place. More important, we'll develop a structured model and framework that will allow you deliver  more...

Workplace Accident Investigations for the HR Professional ...fitsAttend this teleconference and learn how to conduct a workplace accident investigation as well as how to conduct an effective investigation and protect the company's interests. Many written investigative reports are used against the company because they are too conclusory or did not have sufficient information, and should have included certain language for risk management purposes. Learn  more...

Dealing With Employees Who Have Been Charged With a Crime BenefitsOne of the most perplexing problems that can confront an employer arises after the employer discovers that one of its employees has been arrested and charged with a crime. Under our legal system, the familiar mantra is that an arrested person is 'innocent until proven guilty'. So, what can an employer do to address situations where an employee has been arrested or has been charge or  more...

Complying With OSHA Recordkeeping Requirements ...al Safety and Health Administration plans to get tough on workplace safety enforcement. OSHA has received more than $50 million in additional funding, plans to hire between 130 and 160 new inspectors, has suspended certain voluntary compliance programs in order to free up resources for enforcement efforts, and has introduced a new program, the Severe Violators Inspection Program, designed to  more...

Everything You Wanted to Know About Drug and Alcohol Testing but Were Afraid to Ask ...workplace have implemented a drug and alcohol testing program. An added benefit to companies is a reduction in their workers' compensation insurance premiums. What makes an effective program? What kind of safeguards should there be to ensure accuracy? What does a drug test really measure? What is the best sample: urine, hair or oral fluid? Are there products used to beat a drug test? Dr. Taylor  more...

Document Retention and Destruction: What Human Resource Professionals Must Know ... proper procedures to follow to document employees in the workplace is a key skill needed by most human resources professionals. This teleconference will provide you with information on the key concepts and issues surrounding proper employee documentation and when to legally dispose of documentation. Human resource professionals, payroll professionals, benefit managers, business and office  more...

Case Study: What Makes Dixon Schwabl One of the "Best Small Companies to Work for in America" ...r employees, inspiring an innovative approach to everyday workplace practices. No matter the size, geography or industry - any company can be a great place to work. Ms. Dixon will share how she implemented a strategic leadership and talent management initiative, expanded her headquarters in Rochester, New York, and grew her advertising business in one of the most challenging and rapidly  more...

Wellness Programs: Legal Developments, Requirements and Risks BenefitsAs Congress looks at making significant changes to health insurance, wellness programs are playing a central role in the debate. Congress wants to encourage wellness programs and healthy lifestyles to help control the cost of health insurance and much of their interest is based on success stories from the private sector. But privacy advocates and some federal regulators take the position  more...

Curbing FMLA Abuse: How to Manage Manipulative Employees ...nces. These issues can wreak havoc on productivity in the workplace. This teleconference will help you understand what you can do to use the FMLA regulations to curb FMLA abuse. This teleconference will explain how to ensure that employees meet all of their obligations under the FMLA. While you cannot stop the use of FMLA leave, you can work to eliminate the types of abuse that interfere with  more...

Dealing with Employee Gambling in the Workplace ...f Americans, including groups of employees in the average workplace. The NCAA or Super Bowl office pool can increase morale, create camaraderie among co-workers and generally be a fun and exciting event, especially with the prospect for a lucky employee of a substantial monetary payout. Workplace gambling, however, also has a dark side. Lost productivity; potential violation of local, state and  more...

Employment Law Compliance: Disciplining or Terminating a Workers' Comp Claimant ...r layoff an employee who is on leave due to a compensable workplace injury or other reason. As a result of this teleconference, you will understand the restrictions imposed on discipline and discharge of employees while on worker's compensation, as well as how those restrictions may be affected by other statutes such as the Americans With Disabilities Act and the Family Medical and Leave Act.  more...

Social Networking in the Workplace: Policies, Monitoring and Discipline Issues BenefitsSocial networking via online tools such as MySpace , Facebook and Twitter has exploded in popularity over the last few years. According to an October 2008 survey, 51 percent of employees accessed social networks at least once per day at work; many of them did so for an hour or more per week. Despite these numbers and the risks inherent in employees using social networking tools, such as  more...

Managing Employees' Pre-Existing Conditions: Strategies for Reducing Injury Losses nBy attending this teleconference, you will learn the fundamentals of managing employees with pre-existing health conditions. In addition to an understanding of the interplay between federal laws prohibiting discrimination against health conditions and state workers' compensation laws, you will learn the nuances of distinguishing between pre-existing conditions and new work-related injuries. Learn  more...

Paid Sick Leave Update: Policies and Procedures in an Evolving Workplace nMany employers voluntarily provide their employees with paid sick leave. Increasingly, however, states and localities are dictating that employers allow employees to use these voluntarily-provided paid sick leave benefits for reasons beyond those covered by the employer's program. In some cases, states and localities have begun to mandate that employers provide employees with a minimum paid sick  more...

Smoking Discrimination in the Workplace: On and Off the Clock nDriven by reports that smokers file more health insurance claims and are absent more frequently than nonsmokers, a growing number of employers have implemented programs to minimize the number of smokers in its workforce. These employer programs range from offering quit smoking programs to refusing to hire smokers and even terminating smokers. Privacy advocates argue an employer's interest in the  more...

Effective Utilization of Employee Waivers ...ee waivers define employee expectations of privacy in the workplace and limit company liability for employee activities. After employment has ended, particularly in the context of group layoffs, effective and legally compliant waivers are critical in protecting employers from claims. This teleconference will address how to prepare and implement effective waivers in all stages of the employment  more...

Preparing for and Properly Reacting To Legal and Illegal Drug and Alcohol Use in the Workplace ...e will help you understand what laws may govern or affect workplace decisions relating to drugs and alcohol. You will also learn how to develop appropriate policies that can be tailored to particular workplaces, train managers on their role in the process, and properly document suspected employee drug and alcohol abuse and employee discipline. Finally the teleconference will also review  more...

Workplace Flexibility: Innovative Strategies for an Evolving Workforce ...dramatically. In response, many businesses have turned to workplace flexibility in order to recruit and retain the best workers, boost productivity and increase their competitive advantage. At the same time, policymakers in Washington have been exploring various approaches for increasing access to workplace flexibility across industries and professions. n nThis teleconference will provide you  more...

Avoid Wrongful Termination Lawsuits: Strategies to Keep Your Managers Out of Legal Trouble nThis teleconference will review tried-and-true methods for eliminating employment litigation risks, will build managers' confidence in dealing with a range of common-place employee issues, and sharpen their understanding of workplace practices and policies which will dramatically reduce exposure to litigation risks for themselves and their companies.  more...

Employee Retaliation: Supreme Court Update ...workplace today sends waves of concern throughout an employer's organization. Most recent court decisions recognize retaliation claims in nearly all areas of employment law and find adverse actions in a variety of circumstances, beyond demotion and termination, for purposes of upholding such claims. Most significantly, the U.S. Supreme Court recently determined in CBOCS West, Inc. v. Humphries,  more...

Protecting Yourself From Client Violence nFew enter a helping profession, such as social work, anticipating that they may become targets of violence from the very individuals they want to help. However, evidence suggests that violence perpetrated by clients or their family members toward practitioners is increasing across settings. Such workers are facing increasing risks in their jobs because of the nature of their work; the  more...

Employee Discipline for Conduct Outside of Work ...e discipline for blogging, web-based "employer trashing," workplace dating and extramarital affairs, and physical appearance such as weight, tattoos and body piercing. Our experienced professionals will discuss permissible discipline for employees violating conflict of interest policies, including engaging in unfair competition with the employer. Significantly, this teleconference will discuss  more...

Religious Accommodations in the Workplace ... their legal duty to properly accommodate religion in the workplace. This is particularly true because of the rapid growth of religious cultures in the U.S. and the increasing awareness of religious workplace accommodation rights by employees. This teleconference is designed not only to update employers about legal developments in religious workplace accommodation, but to also provide practical  more...