Online Written Communication eLearning - Training Resources
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From Online Training Directory
Learn Grammar the Easy Way (Part 1)
...e structure. These are the building blocks from which all written communication is constructed.
Students will get to test their understanding through self-quiz exercises and through short exercises assigned by the instructor. The instructor will be available via e-mail to tutor students as they have questions, etc. A self-test at the end of the course will allow students to evaluate their
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Learn How To Write Effective Persuasive Written Communication



...g to persuasively communicate with their audience through written communication.
The main objective of this course is to equip you with a proven method and persuasive writing technique.
This course is designed specifically for anyone who wants to get the "target audience" to take action or shift their opinion or point of view. Since no one can be expected to change their mind or take action
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From 123-CBT Computer Based Training
Communicating in Sales Teams
You already recognize that information is power, but do you understand the role that communication plays in disbursing information? The success of organizations in today's business climate depends on the fast, efficient dissemination of information, and that can only come about through effective communication. This fact is true at the corporate level, at the sales level, and indeed at every level
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Communicating in Sales Teams
Cross Cultural Business Comm Understanding Cultural Differences

...g cross-culturally. Cultural differences in nonverbal and written communication are also explained. Learn To Identify examples of cultural values. Select ways to help someone overcome culture shock. Identify examples of how gender differences affect communication. Choose the correct definition of convergence. Identify the appropriate amount of personal space in
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From Learn Skills
Business Communications



Communication is the exchange of thoughts or
information using speech, signals, writing or behaviour.
The Business Communications title is a series of ready
to deliver courses that introduce how such exchanges
take place in a business environment
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From Serebra Learning Corporation
Sales Written Communications


...Written Communication, is the seventh of sixteen courses in this curriculum. Writing a good sales proposal helps to convince the buyer of the Seller's merits and of the benefits of buying from him or her. Written Communications highlights the reasons for and benefits of writing a sales proposal. sellers become familiar with the twelve components that constitute a good proposal, as well as
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Communicating Effectively Build Customer Rapport 2
This course provides learners tips and techniques to improve verbal and written communication skills in order to deliver excellent customer service. Professionals who want to provide best-in-class customer service for clients by effectively using telephone, fax and Internet technologies
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Writing Skills : Writing Business Letters


Clear writing demonstrates clear thinking and in business writing can be one of the most powerful and persuasive tools for getting things done. This course focuses on helping you achieve results with written communication and on increasing your effectiveness in black and white. It will give you tips and hints for wording and structuring business letters and on shaping powerful paragraphs. Whether
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Writing Skills : Writing Long Documents


Clear writing demonstrates clear thinking and in business writing can be one of the most powerful and persuasive tools for getting things done. This course focuses on helping you achieve results with written communication and on increasing your effectiveness in black and white. It will give you tips and hints for outlining and structuring longer documents and for creating that vital executive
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Writing Skills : Editing your Writing


Clear writing demonstrates clear thinking and in business writing can be one of the most powerful and persuasive tools for getting things done. This course focuses on helping you achieve results with written communication and on increasing your effectiveness in black and white. It will outline the value of spending quality edit time and give you practical tips and hints for editing objectively and
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Writing Skills : Simple, Powerful English


vClear writing demonstrates clear thinking and in business writing can be one of the most powerful and persuasive tools for getting things done. This course focuses on helping you achieve results with written communication and on increasing your effectiveness in black and white. It will help you choose simple, powerful words that make your message crystal clear. Whether you're writing to take care
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Writing Skills : Introduction to Clear Layout


Clear writing demonstrates clear thinking and in business writing can be one of the most powerful and persuasive tools for getting things done. This course focuses on helping you achieve results with written communication and on increasing your effectiveness in black and white. It will give you tips and hints on creating documents that are attractive, to-the-point and easy to read. Whether you're
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Writing Skills : Sales Letters and Proposals


Clear writing demonstrates clear thinking and in business writing can be one of the most powerful and persuasive tools for getting things done. This course focuses on helping you achieve results with written communication and on increasing your effectiveness in black and white. It will give you tips and hints for writing sales follow-up letters and proposals that meet the customer's needs and get
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Writing Skills : Resolving Written Complaints


.... This course focuses on helping you achieve results with written communication and on increasing your effectiveness in black and white. It will give you tips and hints for replying to written complaints assertively, to win the customer back onto your side without the need for over-generous concessions. Whether you're writing to take care of your customers or to take care of business in general
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Writing Skills : Inter-Office Communications


Clear writing demonstrates clear thinking and in business writing can be one of the most powerful and persuasive tools for getting things done. This course focuses on helping you achieve results with written communication and on increasing your effectiveness in black and white. It will give you tips and hints on creating concise, powerful memos, emails and other inter-office communications that
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Writing Skills : Credit Control Letters


.... This course focuses on helping you achieve results with written communication and on increasing your effectiveness in black and white. It will give you tips and hints for writing credit control letters that work - that get your company's money back without destroying customer relationships worth preserving. Whether you're writing to take care of your customers or take care of business in
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Effective Email Series: Managing Your E-mail


Unlike written communication, e-mail can arrive at any time of the day, demanding your attention. The increasing volumes of e-mail are creating stress and overload for today?s business workers. Controlling what you receive is a major step towards managing e-mail, and even people who receive relatively few e-mails a day may not always cope with them effectively.
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Cross-Cultural Business Communication: Understanding Cultural Differences
Cross-Cultural Business Communication: Understanding Cultural Differences offers students the information they need to understand the basics of cross-cultural business communication. The program provides information about the volume pitch and rate of speech that should be used when communicating cross-culturally. Cultural differences in nonverbal and written communication are also explained.
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From JED New Media inc.
The Dinkum Oil on Aussie Expressions
Do you need to know the meaning of expressions like "get the dinkum oil" in order to improve your written communication with your Australian associates? Learn the meaning and origin of a multitude of Australian idioms through entertaining and interactive exercises. Giving many examples, this tutorial teaches you what various common Australian expressions mean, when it is appropriate to use them,
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From MaxIT Corporation
Business Communication




This self-paced training will provide the learner with skills to understand and apply the different facets of business communication.
The learner will be presented with key concepts of business communication including non-verbal communication, written communication, oral communication, and communication targets.
With an additional license, this training includes an authoring tool that allows
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From JED New Media inc.
Pump Up Your Prose: Snagging Attention with Sayings I
Spice-up your verbal and written business communication. Become a more compelling speaker, communicator and negotiator. This is the first of a two-part series that explores the use and origins of English expressions. Learning these sayings, expressions and idioms will help you use the right words in the right place for maximum impact.
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