Online Written Skills eLearning Training

Certificate in Air Cabin Crew Operations ... knowledge] required of cabin crew Understanding of the written skills [and standards] required of cabin crew Describe the essential features and equipment encountered in a cabin crew environment Demonstrate awareness of the service standards required of cabin crew operatives Target Audience: This programme is designed for people who wish to gain an understanding of principles and more...

Certificate in Airline & Airport Passenger Service Agent Skills ...ge] required of passenger service agents Understand the written skills [and standards] required of passenger service agents Describe the essential features and equipment encountered in a passenger service agents environment Demonstrate the service standards required of passenger service operatives Target Audience: This programme is designed for people who wish to gain an understanding more...

The H-Club: Homonyms, Heteronyms, Homographs, and Homophones Homophones, homographs, heteronyms, and homonyms describe related groups of sound-alike and/or look-alike words and word pairs. By mastering these terms and the words associated with them, you can keep your written correspondence spotless and your spoken conversation spot-on. more...

Pump Up Your Prose: Snagging Attention with Sayings I Spice-up your verbal and written business communication. Become a more compelling speaker, communicator and negotiator. This is the first of a two-part series that explores the use and origins of English expressions. Learning these sayings, expressions and idioms will help you use the right words in the right place for maximum impact. more...