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From 123-CBT Computer Based Training
Access 2002 Advanced

Access 2002: Advanced Microsoft
Lesson 1: Sharing Data Introduction Lesson Objectives Opening Access Opening The Northwind Sample Database Exporting Data Viewing Exported Data Exporting Data In HTML Format Opening An HTML File Sharing Reports Emailing A Report The Snapshot Viewer Viewing An Attachment Printing A Report Creating Backward Compatible Databases Renaming A Database
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Access 2002 Advanced
Excel 2002 Advanced

Excel 2002: Advanced Microsoft
Lesson 1: Sorting & Filtering Data Introduction Lesson Objectives Opening Excel Importing Data From A Web Page The New Web Query Dialog Box Selecting A Table Navigating Pages Web Query Options Saving A Web Query Placing Data The External Data Toolbar Editing A Query Data Range Properties Refreshing Data Running A Saved Query Full Screen View
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Managing Six Sigma Team Performance

Managing Six Sigma Team Performance ASQ Six Sigma Black Belt (SSBB)
Six Sigma Black Belts have the challenging task of managing the full spectrum of personal dynamics that characterize project teams. Each team member provides the team with unique strengths and weaknesses, and combining individuals into a team produces varied results. Besides providing the basic tools and structure for smooth
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Discover Excel 2007 Level 3

Discover Excel 2007: Level 3 Microsoft
Discover Excel 2007 from Technology Skills is a rich, multimedia learning tool for users of Microsoft Excel 2007. Excel 2007 builds on the spreadsheet capabilities of previous versions of the software program to provide powerful tools for creating and sharing professional worksheets through a fresh and efficient new look. Topics cover basic spreadsheet
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Workplace Conflict Strategies for Resolving Conflict

Workplace Conflict: Strategies for Resolving Conflict
Whether you like it or not, conflict is an inevitable part of life. So learning to deal with it effectively is a key skill. The more quickly and effectively you can resolve a conflict, the sooner you can get on with more productive activities in your day. Additionally, each successfully resolved conflict will lead to more confidence and
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Oracle Database 10g Managing Undo Data and Lock Conflicts

Oracle Database 10g: Managing Undo Data and Lock Conflicts Oracle
To discuss how to manage undo data and manage lock conflicts in an Oracle database
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Workplace Conflict Recognizing and Responding to Conflict

Workplace Conflict: Recognizing and Responding to Conflict
Conflict can have many causes disagreements about who does what, or about how things are done, as well as disagreements related to personality and style. And inevitably, conflicts will arise in the workplace, so it's critical to be able to deal with them successfully. If you avoid conflict that requires quick, decisive action, or if
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Conflicts of Interest in the Workplace

Conflicts of Interest in the Workplace
This course is designed to raise employee awareness about conflicts of interest in the workplace what constitutes a conflict of interest, how a conflict of interest can be avoided, and the appropriate action to take to ensure that a conflict of interest does not negatively impact the employer or the employee. An employee has a conflict of interest with
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Conflict of Interest Simulation

Conflict of Interest Simulation
In this simulation experience, you will assume the role of an HR generalist assigned to a branch sales office for KTW Home Supplies, a major manufacturer of consumer home goods. As the simulation opens, you will be approached by a salesperson who wishes to speak to you confidentially regarding a possible conflict of interest that she has witnessed. The
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Excel XP Proficient Expert

Excel XP Proficient & Expert Microsoft
DiscoverWare's Discover Excel XP is an interactive productivity tool for users of Microsoft Excel XP. Excel XP builds on the spreadsheet capabilities of previous versions of the program to provide powerful tools for creating and sharing professional worksheets online and on the Web. Topics cover basic spreadsheet concepts, workbook and file management,
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Conflict Stress and Time Management

Conflict, Stress, and Time Management
Each customer wants her problem to be the most important problem to the Customer Service Representative (CSR). For the CSR, adapting to each customer's communication style, understanding each customer's emotional response, and solving each customer's problem can be an enormously stressful and time-consuming process. This course is intended to show the
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Conglict Stress Time Management

Conglict, Stress & Time Management HDI HDI Customer Service Representative Customer Service Representative Certification Library
Each customer wants her problem to be the most important problem to the Customer Service Representative (CSR). For the CSR, adapting to each customer's communication style, understanding each customer's emotional response, and solving each customer's problem can be
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Dealing With Conflict

Dealing With Conflict
Successful teams are characterized by having a clear direction, trust among team members, effective communication, and the ability to quickly resolve conflict. In the early stages of team development, leaders must set up structures and processes that support the development of these team characteristics. Effective leadership is particularly required during the Storming
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Managing Internal Dynamics in a Cross-Functional Team

Managing Internal Dynamics in a Cross-Functional Team
One of the greatest benefits of cross-functional teams is the diversity of viewpoints, experience, and backgrounds among team members. But this can also prove to be their biggest weakness if not managed properly. Negative interpersonal dynamics can steer the work of a cross-functional team off-track quickly and irreversibly, jeopardizing
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Fundamentals of Organizations - Groups

Fundamentals of Organizations - Groups
Groups are a key component in any organization, so knowing how they function best is vital when trying to understand organizational behavior. Working in groups has key advantages for organizations, such as fostering creativity, pooling skills, and improving decision-making and performance. But groups aren't always effective, so it's important to
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Oracle Database 11g R2 Managing Concurrency Undo Auditing

Oracle Database 11g R2: Managing Concurrency, Undo & Auditing Oracle Oracle Database 11g Administrator Certified Associate 1Z0-052 Oracle Database 11g: Administration Workshop I Release 2
Oracle Database 11g Release 2 is designed to prevent multiple users from changing the same data at the same time by implementing locks. These locks are used to manage data concurrency and are implemented
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From Online Training Directory
Managing Projects



Course description -- The Strategies and Tips in this course will take you through the steps of managing a project, from defining the requirements to managing the implementation. You will be given tools and methods for organizing the project activities, focusing on customer needs, and leading the project team to successful completion. There are suggestions for resolving plan and budget conflicts,
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Managing Projects
Effective Management Principles Within the Law
Effective management is vital to a successful company. Too often, individuals who have excelled in a company due to a specific skills set are promoted to managerial positions before having adequate management training or any at all.
Managing within the Law Effective management is vital to a successful company. Too often, individuals who have excelled in a company due to a specific skills set are
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From 123-CBT Computer Based Training
Leading Generations X and Next
This course deals with the characteristics and needs of the two youngest generations in the work force--Generations X and Next. These two generations have quite different attitudes toward work and career development. The first lesson identifies the needs of younger people with regard to their unique position in modern markets, desire for flexibility, desired work rewards, and career development
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Leading Generations X and Next
Leadership Development for Technical Professionals
Managers must direct the activities of workers to address tactical or short-term issues while still maintaining a vision of the strategic or long-term goal. Therefore, the skills needed for an effective leader are varied and complex.For you, the technical professional, this means evaluating your current leadership skills. It also includes the development of more refined managerial skills such as
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The Process of Interpersonal Communication
It is almost impossible to be productive in today's business environment without being an effective communicator. This is particularly true if achievement of your goals depends on your ability to influence others. You need to be able to communicate your ideas, instructions, thoughts, and feelings accurately. This is not as easy as it may seem, and ineffective communication is often at the core of
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Managing Organization Conflict
As a manager, you will inevitably have to sort out some of the conflict that occurs in your organization. Sometimes, this will be between individuals, but often it will be between teams, and even departments.
The different nature of these conflicts is likely to require different approaches, and there are also likely to be a range of particular demands on you in the way that you manage the
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Microsoft Project 2003 Fundamentals

This, the first of a two-part curriculum, covers fundamental Project 2003 skills used in the areas of Task, Calendar, and Outlining management, manipulation of data, views and reports, and project updating, tracking, and conflict resolution.
Learn To:
Match Microsoft Project 2003 products with their features.
Identify component parts of the Microsoft Project 2003 interface.
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Oracle Database 10g Administration Workshop I Part 4

Learners will gain a conceptual understanding of the Oracle database architecture and how its components work and interact with one another. Learners will also be taught about undo management, lock management, and backup and recovery techniques.
Learn To:
Identify benefits of undo data.
Identify features of undo segments.
Identify undo management tasks that a DBA should perform
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Business Code of Conduct Conflicts of Interest

This course covers the fundamentals of conflicts of interest. It examines what constitutes a conflict of interest, how such conflicts should be dealt with, and what may be the potential consequences associated with conflicts of interest. Learn To: Identify a conflict of interest. Identify rules and regulations governing conflicts of interest. Identify auditor and analyst conflicts.
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Communicating w Difficult People Handling Difficult Co-Workers

Communicating with Difficult People: Handling Difficult Co-Workers offers the student information on how to define difficult co-workers, cope with their difficult behavior, and resolve conflict caused by the negative behavior. The program describes the proper methods to address each difficult personality type, the appropriate techniques to use to cope with and manage difficult behavior, and the
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Employee Performance Resolving Conflict

Learn the strategies and tactics necessary for effective conflict resolution in Employee Performance: Resolving Conflict. You will be given the opportunity to create a more productive work environment by addressing conflict between another manager and yourself, between employees, and among team members. Learn To Examine many sources of conflict.
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Facilitation Facilitating Challenging Situations

In Facilitation: Facilitating Challenging Situations, participants will learn how to handle several challenging situations that they may encounter while facilitating. Specifically, they will learn how to handle difficult team members, the best way to confront team resistance, and the most effective way to resolve conflicts among team members. Learn To
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Team Management High Performance Teams

In Team Management: High Performance Teams, you will learn the concepts behind effective team leadership. Your goal is to adjust your leadership abilities to meet the needs of a diverse collection of individuals as you lead them through a team project. If you are a strong team leader, you will successfully release your company's product before the competition and save your company. Learn To
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Team Conflict Resolving Team Conflict

Team Conflict: Resolving Team Conflict offers the student information for identifying, clarifying, and addressing team conflict. The program covers conflict resolution styles, identifies types of team conflict, and gives guidelines for resolving team conflict. Learn To Identify the effects of team conflict. Identify how
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Team Conflict Overcoming Conflict with Communication

Team Conflict: Overcoming Conflict with Communication offers the student information for understanding and using communication to resolve conflict in a diverse team. The program covers the communication process, explains strategies for managing conflict, and lists guidelines for effective communication during team conflict. Learn To List in order the
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Virtual Team Mgmt Coaching Virtual Team Members

In Virtual Team Management: Coaching Virtual Team Members, you will learn how to use coaching techniques to improve your virtual team members' performance, such as how to prevent and resolve conflict in virtual teams and how to provide recognition appropriately. In addition, you will learn the steps you should follow when addressing performance issues with virtual team members, as well as the
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Moving from Technical Professional to Mgr Series Managing Personnel

This course teaches key skills for team building, team leadership and team management. It begins with some guidelines and tactics for effective leadership before teaching how to get the best results from your team through development, training and conflict management. Finally, it looks at how to improve communication skills as well as how to avoid stress and job burnout. Learn To:
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Business Code of Conduct Series

The Business Code of Conduct Series includes the following courses: Business Code of Conduct: Ethical Responsibility Business Code of Conduct: Bribery & Kickbacks Business Code of Conduct: Insider Trading Business Code of Conduct: Sarbanes Oxley Act Business Code of Conduct: Confidentiality & Company Assets Business Code of Conduct: Conflicts of Interest To review individual course
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Ethics and Professional Knowledge
What does being ethical mean? How does one make the best ethical choice in a complex project management environment? What are legal requirements, and how can you spot the moment when conflict of interest has occurred? In today's world, project managers must have a clear comprehension of these ethical responsibilities.Project managers must also be aware of their professional duty to contribute to
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From Serebra Learning Corporation
Building Dynamic Teams Thrive on Teamwork
This course describes techniques that will enable teams to streamline communications and improve overall performance. Professionals who want to work more effectively with others to achieve shared goals.
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Managing Conflict Stress and Time
Each customer wants her problem to be the most important problem to the Customer Support Specialist (CSS). For the CSS, adapting to each customer's communication style, understanding each customer's emotional response, and solving each customer's problem can be an enormously stressful and time-consuming process. This course is intended to show the proper methods needed to resolve conflicts, manage
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Ethics and Professional Knowledge PMBOK aligned
What does being ethical mean? How does one make the best ethical choice in a complex project management environment? What are legal requirements, and how can you spot the moment when conflict of interest has occurred? In today's world, project managers must have a clear comprehension of these ethical responsibilities. Project managers must also be aware of their professional duty to contribute to
more...
Dealing with Conflict in the Workplace Simulation
What are your thoughts on conflict in the workplace? Do you dread it? Quietly try to avoid it? Or do you rush headlong to meet it with enthusiasm, certain it will bring renewed vigor and badly-needed change to your organization? No matter your answer, the Dealing with Conflict in the Workplace Simulation will provide you with the opportunity to practice skills for coping with conflict and putting
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Managing Conflict in the Workplace Simulation
Conflict is inevitable in the workplace. Everybody has their own ideas about how things should run. Eventually, these ideas will collide. When they do, you don't need to be unprepared to manage the fallout. Above and beyond all the skills you can possibly learn for managing conflict, effective communication skills will prove to be the most beneficial. Without open lines of honest communication in
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The Process of Interpersonal Communications
It is almost impossible to be productive in today's business environment without being an effective communicator. This is particularly true if achievement of your goals depends on your ability to influence others. You need to be able to communicate your ideas, instructions, thoughts, and feelings accurately. This is not as easy as it may seem, and ineffective communication is often at the core of
more...
Cultivating Great Teams Resolve Conflicts Positively
This course provides techniques to analyze and resolve conflict in a manner that produces a positive solution for all involved. All levels of professionals who supervise the performance of other staff members.
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Leadership Development for Technical Professionals
Managers must direct the activities of workers to address tactical or short-term issues while still maintaining a vision of the strategic or long-term goal. Therefore, the skills needed for an effective leader are varied and complex. For you, the technical professional, this means evaluating your current leadership skills. It also includes the development of more refined managerial skills such as
more...
Mentoring Essentials Simulation
You are a Team Leader for the Wireless Technology Group, a research department within The Research Company that focuses on collecting and analyzing data on wireless technologies. You are heading up a new research project that deals with forecasting advertising revenue for wireless communication tools over the next five years. While managing this project, you have also been assigned Tilly Newman, a
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Leading Generations X and Next
This course deals with the characteristics and needs of the two youngest generations in the work force--Generations X and Next. These two generations have quite different attitudes toward work and career development. The first lesson identifies the needs of younger people with regard to their unique position in modern markets, desire for flexibility, desired work rewards, and career development
more...
Code of Conduct - Doing Business
This course enables you to identify areas of importance in business ethics and identify the topics of importance in data security. Compliance areas covered include honesty and fairness, anticompetitive conduct, insider trading, conflicts of interest, sanctions and trade embargoes, bribery, trade secrets, e-mail and Internet use, consumer data privacy, and record retention. All employees within an
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Business Ethics - How We Do Business
This course teaches you the ethical standards that govern honest and fair business conduct, the different types of anticompetitive conduct that violate US antitrust law, the guidelines for avoiding insider trading, and the rules to which management and employees must adhere to avoid conflicts of interest with the company. All employees within an organization, whether new hires or as a refresher
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Advanced ADO NET Programming
To explain how to modify DataSet data, update data sources, read and write XML data sources, and interact with ADO.NET Visual Basic .NET programmers and candidates for the Microsoft MCSD and MCAD certification paths
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Win2000 Active Directory Design Active Directory Security and Replication Strategies
This course helps you plan your use of Active Directory in Windows 2000, through a discussion of Active Directory security and replication strategies. First, the course explains group policies, different types of group policy objects (GPOs), group policy inheritance and precedence, and how to administer and manage a group policy. You will learn about operations masters, their relation to domain
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Oracle Database 10g Managing Undo Data and Lock Conflicts Release 2
To discuss how to manage undo data and manage lock conflicts in an Oracle database Anyone wanting to learn about Oracle Database 10g database administration
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Managing People : Resolving Team Conflicts


The last few decades have seen a revolution in the way businesses operate. Companies now recognise that their people are their most precious asset. Today's manager needs leadership skills to shape people into effective working units ...called teams ...and lead them to success. Conflict between team members is inevitable as a team forms and grows. This course helps you act to resolve conflict
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Personal Effectiveness - Teamworking: Resolving Conflict within a Team


Where people are working together, two plus two can equal more than four. People can achieve more than they would on their own as part of a cohesive and effective team, capitalising on each other's skills, experience and strengths. But working together isn't always sweetness and light. This course investigates whether conflicts are inevitable or avoidable and common causes of conflict. You will
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OSI Network Layers
The OSI Network Layers WBT is the second course of the Network curriculum, which prepares students for the Comptia's Network Certification exam. This course is meant for system administrators and network professionals who want to understand the OSI layers, such as the physical, data link, network, and transport layers in detail. The course describes the problems that can occur in the physical
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Federal Government - Gifts and Conflicts of Interest
This course provides an overview of the ethical conduct expected of federal employees. It lists regulations that control the exchange of gifts between employees and the acceptance of gifts from outside sources. It also discusses rules that regulate the activities of employees outside the office so as to avoid any conflicts of interest.
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Business Code of Conduct - Conflicts of Interest
This course covers the fundamentals of conflicts of interest. It examines what constitutes a conflict of interest how such conflicts should be dealt with and what may be the potential consequences associated with conflicts of interest.
more...
Facilitation: Facilitating Challenging Situations
In Facilitation: Facilitating Challenging Situations participants will learn how to handle several challenging situations that they may encounter while facilitating. Specifically they will learn how to handle difficult team members the best way to confront team resistance and the most effective way to resolve conflicts among team members.
more...
Troubleshooting PC Related Problems
The Troubleshooting PC-related Problems WBT is the last course in the A+ Certification curriculum and caters to the A+ Core Service Technician Examination. This course is designed to acquaint users with the basic knowledge of troubleshooting techniques while working with a PC. This course identifies certain hardware and software problems and provides troubleshooting techniques to resolve them.
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From Calamus Extension College Ltd
MA Independent Studies (Area Studies) - Distance Learning


MA Independent Studies (Area Studies) - Distance Learning
Area studies allows for the multidisciplinary study of a geographical or political region including society and people, geography, history, politics, trade, tourism, conflicts, religions and other aspects of the region.
Programmes may start at any time of year, subject to availability of places.
This degree programme allows the
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From Treeline Training, Inc.
Giving and Receiving Feedback
Would you like to give feedback that sticks? Do you ever hesitate to give feedback because youa re not sure what to say? Do you get defensive when someone gives you feedback? This program will give you answers to these questions as well as ideas about :
a Making you and your employees more productive.
a Minimizing conflicts and misunderstandings that can disrupt work flow.
a Being
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From Lovecchio Consulting
Negotiation
Negotiation is a critical decision making step and is focused on sharing of mutual interests, at least in part.
In business - as in personal and social life - how to negotiate becomes the way that makes the difference between people getting results or not. Some technics to overcome conflicts are addressed
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Project Management

To understand the essential aspects of a project, the international reference standards, the organizational needs
To acquire a structured methodology that will address and bring to a successful project of any size in quality, cost and delivery (QCD)
In order to realize a project structure the activity by defining the objectives, tasks and responsibilities, the establishment of the team's
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From JED New Media inc.
Wrestling with Stress





Discover tips and hints on how to minimize stressful situations in order to promote maximum physical and mental health. As an individual, you have an obligation to yourself, your family and your employer to stay in good shape and to effectively manage personal stress.
This is a 40-minute online tutorial useful to individuals as well as within a group learning setting.
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From Construction Mastery Institute
Conflict Resolution
The a Conflict Resolution in the Office" eCourse discusses the techniques and strategies that can be used to limit the damage and disruption conflict causes in the workplace. Using a powerful combination of audio, full-motion video, text and colorful graphics, this course provides the most cost-effective safety and regulatory compliance training available today. The eCourse is divided into a
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From Mining your Metaphors
Symbolic Modeling A Detailed Introduction for Mental Health Counselors
Symbolic Modeling is a largely language-based, mind/ body therapy that invites clients to gain clarity about themselves and to work through internal conflicts and issues at a symbolic or metaphoric level. It is believed that this works by:
1) allowing for processing and resolution of problems and conflicts at a deeper level of mind, below the largely conscious level at which Cognitive Behavioral
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From Telephone Doctor Customer Service Training
ServiceSkillscom Web-based Customer Service Training
ServiceSkills. com is a web-based training platform which gives your team access to a complete library of communication training resources. Topics include all aspects of customer relations as well as leadership issues. These courses include video chapters, quizzes, post quiz feedback, key points and certificates of completion. This system is a hosted solution, meaning there's no hardware to buy or
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From Hrd200 Consulting Group, Llc
Conflict Resolution
At the end of this workshop, participants should:
a Understand what conflict and conflict resolution mean
a Understand all six phases of the conflict resolution process
a Understand the five main styles of conflict resolution
a Be able to adapt the process for all types of conflicts
a Be able to break out parts of the process and use those tools to prevent conflict
a Be able to
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From PDHengineer. com-Decatur Professional Development, LLC
Contract Writing for Engineers
Overview As a professional engineer, you will likely be called upon to write (or at least review) contracts at some point in your career. If you intend to bid on a project, purchase equipment or hire a sub-contractor, a contract will be required. Except for the simplest of transactions, almost all agreements to provide a product or a service for commercial, industrial, or government work will
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The Last Straw Water Use by Power Plants in the Arid West
Overview Power plants consume a large chunk of the available water supply in the arid Western United States. While the consumption is small relative to agricultural users, power plants can have a significant impact on available source water in localized areas where drought conditions exist. This course examines the uses of water in power plants and the water use conflicts that can arise when
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Ethics - Standards of Professional Conduct
Overview Many organizations, particularly smaller businesses, do not have a written set of standards to provide guidance to their employees on ethical matters related to their job duties. While each job title, company and industry deals with unique circumstances, there are some standards of professional conduct for engineers that are considered the norm across a broad range of job titles,
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From Global Ethics University
Understanding Conflicts of Interest


This course equips participants to deal with the variety of conflicts of interest dilemmas that employees face while on the job. It covers information relevant to all levels of employees and managers.
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