Online Year 2000 Edition eLearning - Training Resources
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Introduction to Customer Relationship Management-Part 1
...berdeen Group entitled "Customer Relationship Management: Year 2000 Edition" the CRM market will experience continuous growth from $8 billion in 1999 to more than $24 billion by 2003.
This course will provide you with an overview of CRM, its components and relevance in a fast-paced business arena. Recommendations:Those students who successfully complete the course will be encouraged to take
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Advanced Customer Relationship Management -Part 2
...berdeen Group entitled "Customer Relationship Management: Year 2000 Edition" the CRM market will experience continuous growth from $8 billion in 1999 to more than $24 billion by 2003.
This course will provide you with an overview of CRM, its components and relevance in a fast-paced business arena. Recommendations:Those students who successfully complete the course will be encouraged to take
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