Online You Can Use eLearning Training

Managing Negative People Course description -- Some people can be difficult to work with. They never seem excited about their work, and they create a general atmosphere of negativity. So how do you handle them? This course will help you identify what it is that makes certain people pessimistic and what you can do to help them. It will identify strategies you can use for boosting self-esteem, morale, and turn negativity  more...

Leadership and Team Development: Performance Troubleshooting MAXIM TRAINING Performance Troubleshooting is all about identifying causes and solving performance problems at work. But to solve a problem, first you must be able to describe it. This course gives a systematic and highly effective approach to describing performance and analysing problems at work. It's called the Human Performance System, or HPS. The overall aim of the course is to ensure you can  more...

Managing People : Practical Coaching Situations ...effective coaching. In this course you'll investigate how you can use coaching in a variety of different situations: changing jobs, generating sales leads, time management and supervisory skills. You'll explore how coaching has been used in some practical case study situations and then use your analysis to improve your own coaching techniques. As you apply these coaching skills in your work  more...

Phone Skills : Preparing for a Call In today's world the phone dominates business communications. You can buy, sell, research new markets, provide quality customer service and make impressions that last using the telephone. Leaving a good impression is as important as making initial contact. This course covers the tactics you can use to steer a call to the conclusion you've planned. It also shows you how important it is to keep your  more...

Phone Skills : Ending a Call and Following Up In today's world the phone dominates business communications. You can buy, sell, research new markets, provide quality customer service and make impressions that last using the telephone. Leaving a good impression is as important as making initial contact. This course covers the tactics you can use to steer a call to the conclusion you've planned. It also shows you how important it is to keep your  more...

Defining Users and Protecting Datasets In this course we will tell you how create, delete and change Logonids. We will also review Dataset Rules and show you some additional controls that you can use to protect datasets.  more...

Protecting Resources and Control Records In this course we will review Resource Rules and show you some additional controls that you can use to protect resources. We will also tell you how to maintain ACF2 Control Records and SAF Resource Types.  more...

Visual Basic 6 0 Database Access Part I ... server-side database. Finally, this course describes how you can use data controls to access database information. It explains how you can use the Data Environment Designer to create connections, commands, and data-bound forms. Also described are the Data Form Wizard and the ADO Data Control, which are additional tools that can be used to create data-bound forms." Related Exam: Microsoft Exam  more...

Preparing for Outbound Sales Calls The most successful outbound sales calls begin long before the salesperson places the call. Successful inside selling is all about planning and being prepared. Being prepared means knowing what to expect from your customer and planning your responses. In this course, you will learn about the common perceptions customers have of salespeople. You will also learn the three premises of the inside  more...

Preparing for Inbound Sales Calls Do you think selling means waiting for the phone to ring? A successful inside sales agent begins planning long before the customer calls. Successful inside selling is all about being prepared, and that means thinking ahead on customer inquiries and responses you will give. This course identifies the common perceptions that customers have of salespeople. In the course, you will learn the three  more...

Goals and Goal Setting ...f both. In this course, you'll examine the types of goals you can use to advance your career and personal life, learn to construct goals that are both challenging and achievable, discover how to embed the seeds of success within your goals, and explore ways to align your goals with your own priorities and the priorities of others who influence the way you use your time. Members of business  more...

Lean Tools At its heart, being Lean seeks to eliminate waste from the organization. By applying Lean tools and techniques, organizations can become more competitive, agile, and responsive to customer demands. This course highlights the implementation of Lean tools in the production and manufacturing environment. These tools have derived largely from the development of the Toyota Production System (TPS). In  more...

Visual Basic 6 0 Using the Win 32 API Part I ...(API), how it is organized, and some of its features that you can use in your Visual Basic Windows applications. The Win32 API includes services that go beyond the core language and controls provided with Visual Basic such as system management, networking, printing, and security. Using the Win32 API, you can develop applications that run successfully on all platforms while still being able to  more...

Win2000 Professional Managing Hardware Devices ...ing data. File compression and the performance tools that you can use to optimize disk speed and disk performance are also the subject of this course. Finally, the course teaches you about the various storage types supported by Windows 2000 Professional. It explains how to set default quota values, audit user disk space, and manage disk quotas on a remote computer. It describes usin The course  more...

Win2000 Server Managing Hardware Devices Drivers ...ing data. File compression and the performance tools that you can use to optimize disk speed and disk performance are also the subject of this course. Finally, the course teaches you about the various storage types supported by Windows 2000 Professional. It explains how to set default quota values, audit user disk space, and manage disk quotas on a remote computer. It describes usin The course  more...

Heat Stress ...l control measure techniques and safe work practices that you can use to prevent heat-related stresses. The content in this course is designed to comply with the intent of the applicable regulatory requirements. describe how your body handles heat, and what personal factors may lead to heat stress identify the signs, symptoms, and first aid treatments of heat-related illnesses recall  more...

Data Security Archiving and Working Offline in Outlook 2007 ...You can use the enhanced security features included in Microsoft Outlook 2007 to protect your e-mail and computer from malicious attacks that can arrive in the form of incoming e-mail messages. The program also provides you with tools used to archive and manage the size of your mailbox to ensure that you can locally store your e-mail messages for future reference. With Outlook 2007 you can  more...

Advanced Document Features in Word 2007 ...n which you can automate and streamline the way you work. You can use macros in Word 2007 to easily automate repetitive, complex tasks. A macro is a set of instructions that can group a series of actions and keystrokes as a single command. You can also simplify the management of your Word 2007 files by using master documents. Master documents divide large files into related subdocuments through  more...

Visio 2003 and Other Programs To demonstrate how you can use Visio 2003 with other programs End users, office personnel at all levels, and anyone wishing to become familiar with Visio 2003  more...

Project Management - Project Time Management In Project Management - Project Time Management you will learn about the various constituent processes you can use to manage time within a project. You will learn how to define and sequence project activities as well as how to estimate the resources and durations required for project activities. Finally you will learn how to develop and control a project?s schedule.  more...

Microsoft Windows 98 for End-Users Brief Microsoft Windows 98 is an operating system that controls how the computer carries out basic tasks such as displaying information on your computer screen and running programs. Window 98 helps you save and organize results of your work (such as a resume or a list of addresses) as files. Windows 98 also coordinates the flow of information among the programs printers storage devices and other  more...

Oracle 8i DBA - Introducing Procedure Builder This course aims to introduce you to the various components of Procedure Builder. It explains the features of the Procedure Builder components such as the Object Navigator the PL/SQL Interpreter the Program Unit Editor the Stored Program Unit Editor and the Database Trigger Editor. It describes how you can use the components of Procedure Builder to create debug and execute program units. Related  more...