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From Jef Menguin Workshops and Seminars
Customer Service Professional
...d services you offer, and the strengths and weaknesses of your competition. To best achieve a lifetime relationship with your clients, you want to be considered their trusted adviser.
Learning Objectives
1. Understand how customers get service value from your organization
2. Identify key customer needs where you can increase service value
3. Evaluate the experience you currently
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Customer Service Professional
From Wintrac Inc.
Sales Presentation Skills (office2007)
...d out over another? How can you distinguish yourself from your competition? With confidence, credibility and composure. This program will teach you all three skills, along with many others. Youa ll learn how to gain information and insights about a prospective buyer in order to develop a presentation that addresses his/ her specific needs, buying criteria and motivators; heighten
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Sales Presentation Skills (office 2003)
...d out over another? How can you distinguish yourself from your competition? With confidence, credibility and composure. This program will teach you all three skills, along with many others. Youa ll learn how to gain information and insights about a prospective buyer in order to develop a presentation that addresses his/ her specific needs, buying criteria and motivators; heighten
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FUNDAMENTALS OF PROJECT MANAGEMENT
This course covers a wide variety of project management subjects and offers practical application to your current projects. This course is designed to give you a working knowledge of project management. You will be able to use these concepts the very next day on your projects thus giving you the edge over your competition. This course follows the best practices for Project Management as outlined
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ASSESSING AND MANAGING PROJECT RISK
This course focuses on one of the nine knowledge areas of project management, Risk Management. Risk Management focuses on dealing with the inevitable negative events which could occur on the project and how to decrease the probability of those events or decrease the impact they will have on the project and also, dealing with the potential opportunities which could occur on the project and how to
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Sales Presentation Skills
...d out over another? How can you distinguish yourself from your competition? With confidence, credibility and composure. This program will teach you all three skills, along with many others. Youa ll learn how to gain information and insights about a prospective buyer in order to develop a presentation that addresses his/ her specific needs, buying criteria and motivators; heighten
more...
From Contacts Plus
Customer Loyalty and Retention
...oals to achieve. But once you have it, you have something your competition will never have. This two days workshop is your goal to realize that "satisfaction" is the lowest level of acceptable service; you at once understand the power of "loyalty."
How you achieve loyalty is a journey, not a single action. Those who are able to achieve loyalty from their customers for their company and to
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Overcoming Objections to Nail the Sale
Overcoming Objections to Nail the Sale
Target Audience: All Staff in customer service & sales environment.
Program Duration: 2 days
Program Overview:
If you are like most sales professionals, you are always looking for ways to overcome customer objections and close the sale. This two days workshop will help you plan, prepare, and execute proposals and presentations that address
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From Resources Unlimited
Blue Ocean Strategy Simulation

...your industry, launch disruptive new products, and render your competition irrelevant.
The Blue Ocean Strategy Simulation teaches the principles, methodologies, and tools of the bestselling strategy book. In this rich, interactive simulation, teams of participants will manage a company locked in vicious competition in a declining industry. Using Blue Ocean thinking, you'll create new
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From Management Development Associates (NA) Inc.
CPD - market professionals






... vital to keep your professionals up-to-date and ahead of your competition. But the training has to be of the highest quality and directly relevant to their roles for them to take time out of the markets.
We have many years experience of delivering high quality, market focused training. Working with you, we find a format that works - ensuring your message gets across clearly and effectively.
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From mindXCEL Consultancy
mindXCEL Sales

...eason that makes you more attractive to the customer than your competition. Some people sell themselves more effectively than others. They seem to know naturally how to influence and persuade. Yet, even those who have a natural talent for selling and persuasion are using, although perhaps unconsciously, tools and strategies creating a positive result.
Luckily, anyone can learn these skills
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From Last Minute Training
Delivering Powerful Presentations - The Professional Advantage
... to become a top sales performer and consistently outsell your competition? Are you in a management position and would like the ability to communicate more effectively with your peers and senior management? Are you a project manager, supervisor, or team leader, and need to present an overview of your next major assignment? If so, then this course may be for you. The learning objectives for this
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From Ripley Training Limited
Practical Marketing Skills Training Course
...
Utilising Market Research and Reports
Keeping Ahead of your Competition
Developing the Need and Proving your Solution is the Correct one
Awareness of Limitations and Ability to handle Questions and Objections
Meeting your Clients Expectations and Effective Marketing Tools
Marketing Strategy & Plan and Building Relationships
Golden Rules of Negotiation
Location and Dates across
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Practical Marketing Skills
This course is ideal for anyone who is starting up in business or anyone looking for more business. An experienced and successful Managing Director will lead the course sharing their experiences in the first three years of business including positive and negative outcomes. The courses are very interactive enabling participates to share their experiences and to discuss the tools most appropriate to
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From Bottom-Line Training
Bottom-Line Targeted Demo Skills Workshop




The ability to deliver a targeted software demonstration that hits the heart of your customer's challenges, establishes the value of your solution, and shows why your solution is better than the competition's embodies one of the most important skills Sales Engineers can develop. It is usually the first look your customer has at your solution and first impressions are vital. An exceptional demo can
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From Resolutions Training & Consulting
Facebook Fan Page Design
...siness fan page is one sure fire way of standing out from your competition and maintaining that professional look and feel of your brand. It doesna t matter whether your business is large or small, well established or unknown; there are always new opportunities that can be reached through Facebook and its networking capabilities. Begin by learning Facebook features such as: adding a
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From SigmaGuru Trainers and Consultants in Quality Improvement
Six Sigma strategy A Trilogy
You may attend any one or two or all 3 days, depending on your requirement
Day 1-
Introduction and fundamentals of Six Sigma
Day 2-
Design of Experiments (DOE)
a A powerful tool for problem solving
DOE will turbocharge your six sigma drive.
Day 3-
How to Implement six sigma strategy in your operations and put your business ahead of your competition
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From TQM School
Quality Function Deployment
QFD helps find the right things to execute.
While many TQM approaches focus on efficiency or experience in execution (doing things right the first time), this focus by itself will not achieve customer satisfaction. A company might simply end up doing a great job on something that its customers dona t care about.
The only way you can develop a sustainable competitive advantage over your
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From Navigator Project Finance
Business Case Modelling Using Excel
...fficient use of Excel gives you an amazing advantage over your competition in negotiations and this course will give you all the confidence and skills you need to be able to quickly and accurately analyse and support your decisions.
Our trainers have experience from financial modelling consulting and public training in Asia, United States, the Middle East, Australia and Europe and we are
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From GT Enterprises
CUDA --- High Performance GPU Programming
...ons of CUDA-enabled devices are ready to use.
Ahead of your competition ...
Be ahead of your competition and solve complex tasks in the most cost efficient way. Use spare machines in office and use the full power of existing hardware.
Performance for your future
Today's business infrastructure requires data processing solutions that can meet ever-increasing demands with high
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From Red Dot Solutions
Sales Marketing
In this exciting and entertaining course presently offered in Egypt, you will learn about professional communication; personal, email and telephone.
You will learn sales techniques, negotiating, overcoming objectives and closing the sale.
You will learn basic marketing, segmentation, branding, strategies, discounting, sales and promotions, positioning and you will write an annual one-page
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From Integrated Process Developers, Inc.
Fundamentals of Project Management Workshop

...our projects
thus giving you the edge over your competition.
This course follows the best
practices for Project Risk Management as outlined in the Guide to
the Project Management Body of Knowledge (PMBOK Guide )
from the Project Management Institute (PMI )
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Fundamentals of Project Management Workshop


...our projects
thus giving you the edge over your competition.
This course follows the best
practices for Project Risk Management as outlined in the Guide to
the Project Management Body of Knowledge (PMBOK Guide )
from the Project Management Institute (PMI )
more...
From New England Crane School LLC
Crane Operator Test Preparation and Accredited Licensing
While OSHA does not require operators to be licensed until 2014, many safety directors and insurance companies, and some States, are requiring certification now. Certification can make the difference between getting the job and losing it to your competition.
We offer test preparation classes and testing through the CIC (Crane Institute Certification), with public classes scheduled throughout
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From ColdCallUniversity.com
Setting C-level Business Appointments The 'X2 Way'




...ss. Gaining a phone sales skill competency 5X better than your competition allows a sales rep to increase capacity and pursue higher-value, solutions-based selling opportunities.
Audio Testimonials
Don t expect being handed a Training manual at Jeff s Workshop. You probably have enough of those collecting Dust in the closet.
Do expect receiving a Blended Learning System encompassing (4)
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From JDH Group, Inc.
X2 Sales System ; a Blended Sales Performance System for Sales Prospecting and 'Top-Down' Appointment Setting







...ess. Gaining a sales Prosecting competency 5X better than your competition allows a sales rep to increase capacity and pursue higher-value, solutions-based selling opportunities.
Penetrating Business Accounts at the 'C-Level' for Sales Organizations
JDH Group, Inc. company-to-date training results is an average Competency improvement of 596% and an average Appointment conversion ratio of 57%.
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From Synergy Solutions International
Know Your Buying Team Members & Their Hot Buttons







...Your Competition,Part 2, covers all aspects of selling large accounts, with high dollar sales, with a sales executive as the account manager driving the selling efforts of your own company s team as well as selling to a buying team. This program has sales professionals roll up their shirt sleeves , to design and implement a proactive planning and implementation selling process to win the
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Uncover Buying Team Members Expectations Better Than Your Competition







This program will help you uncover the specific expectations that each person on the buying team has regarding technical expectations, business expectations, operationally, vendor expectations. It also covers how to tailor and customize your sales presentations & demo's to make sure that you are addressing each buyer's specific agenda.
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From Alliance Training and Consulting, Inc.
Maximizing Value Added Sales Skills
This course demonstrates the sales skills necessary to successfully expand your customer base and move ahead of your competition. Develop strategies that position you as a key element to your customers' success.
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From Leisure Time Properties
Ultimate Customer Service
... it relates to the service you give
How to determine who your competition is
The importance and the correct way to handle customer complaints
Training your team to handle customers with skill and tact
How to keep your customers coming back to you
This seminar is hosted by leaders in the customer service industry who not only have the education to help you succeed, they also have been through
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