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Becoming an Effective Team Member on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ... of each individual team member. As just one component of your team, it is up to you to do the best that you can for the team in order for it to achieve its goals and objectives. In this course, you will learn Tips and Key Points for developing a team-oriented attitude and learning to work with your teammates. You will soon see better team results as you develop communication skills, fulfill  more...
Building a Successful Team on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...Your team may just be forming, or you may be renewing your goals for the coming year. You may have just gotten a new team member or even lost a few. This course will take you through the various stages of a teama s development and give you Strategies and Tips for guiding your team successfully through the process. You will learn how to recognize and respond to your teama s needs and help your  more...
Leading Effective Teams on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- This practical, hands-on approach to team leadership addresses the three essential elements of creating an effective team: focusing on results, providing structure, and building positive interactions and teamwork. You will be given tools to help you document the purpose of your team and account for all the tasks that need to be done. You will learn techniques to help you keep  more...
Solving Problems as a Team on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...can use. You will learn how to encourage collaboration on your team, work through problems together, and combine methods for complex problems. You will be given tools and techniques to help you follow a standard problem-solving process, and get team consensus and support. The course also includes tools to aid you in tracking results and implementing corrective action. IMPORTANT NOTE: INTERNET  more...
From Serebra Learning Corporation
Training and Facilitation: Setting Objectives on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd MAXIM TRAINING Objectives form a crucial part of every manager's job. They guide everything important we do at work. If we are trying to achieve the wrong objectives, we can't possibly perform well. Yet setting good, clear objectives is difficult to do. The course's overall aim is to show you how to set effective objectives. These could be objectives for yourself, other individuals, your team or  more...
Training and Facilitation: Plan your Own Development on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd MAXIM TRAINING This course is about you and your own development. It helps identify and plan what you can do to develop your own skills, knowledge and abilities, in order to achieve what you want from life. By the end of the course you'll have an action plan for your development as far into the future as you choose. Although you'll focus on your working life, many lessons apply equally well to  more...
Identifying Budget Variancies on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...your team, do you ever feel like a judge, a nursery teacher or even a simpering child? This course will help you to analyse your behaviour and that of your team. It will help you to understand how to adjust your approach to each person to gain maximum response. And it will help you work towards achieving the benefits of an adult/adult relationship, transforming your role from judge to  more...
Managing People: Motivating your Team on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...your team, it's in your interest to ensure that they are operating at their peak. Effective appraisal is one of the most powerful ways of motivating people to give their best performance. This course will help you understand what motivates members of your team. It will help you analyse how to work with each person to improve their performance and realise their full potential. And it will give  more...
Managing People : Agreeing Objectives on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...your team, it's in your interest to ensure that they are operating at their peak. Setting effective objectives is one of the most powerful ways of motivating people to give their best performance. But if you think objective setting means handing down targets from above ...think again! This course will help you understand what makes a powerful objective. It will help you master the art of  more...
Managing People: Giving Feedback and Praise to your Team on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...your team, it's in your interest to ensure that they are operating at their peak. Giving regular feedback is one of the most powerful ways of motivating people to give their best performance. This course will help you understand why timely feedback is vital. It stresses the importance of praise and gives tips and hints on how to deliver constructive criticism and reprimands. It will help you  more...
Managing People : Developing your team on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd The last few decades have seen a revolution in the way businesses operate. Companies now recognise that their people are their most precious asset. Today's manager needs leadership skills to shape people into effective working units ... called teams ... and lead them to success. In this course you can examine why its better to lead a team rather than a group of people and what the benefits are for  more...
Managing People : What's behind Appraisal? on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...your team, it's in your interest to ensure that they are operating at their peak. Effective appraisal is one of the most powerful ways of motivating people to give their best performance. But if you think appraisal is about handing down judgements from above ...think again. This course will help you understand how the appraisal process works, and how to involve people in it. It will help you  more...
Managing People : Preparing for a Formal Appraisal on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...your team, it's in your interest to ensure that they are operating at their peak. Effective appraisal is one of the most powerful ways of motivating people to give their best performance. This course will help you understand how to prepare for appraisal. It will show you how to get team members in the right frame of mind for their appraisal, and to get the stage set for a productive exchange.  more...
Managing People : Questioning Techniques for Appraisals on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...your team, it's in your interest to ensure that they are operating at their peak. Effective appraisal is one of the most powerful ways of motivating people to give their best performance and the questioning techniques used by the appraiser are key to its success. This course will help you analyse different question types and the responses they encourage. It will show you how to use questioning  more...
Managing People : Improving Working Relationships on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...your team, do you ever feel like a judge, a nursery teacher or even a simpering child? This course will help you to analyse your behaviour and that of your team. It will help you to understand how to adjust your approach to each person to gain maximum response. And it will help you work towards achieving the benefits of an adult/adult relationship, transforming your role from judge to  more...
Managing Resources : The Management Process on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd When you are responsible for the success of your team and for contributing to the profitability and competitiveness of your organisation it's not enough to rely on flying by the seat of your pants.  more...
Managing Resources: Planning: The Commitment, Process and Goals on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd When you are responsible for the success of your team and for contributing to the profitability and competitiveness of your organisation it's not enough to rely on flying by the seat of your pants.  more...
Managing Resources: Planning: Scheduling, Staffing and Budgeting on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd When you are responsible for the success of your team and for contributing to the profitability and competitiveness of your organisation it's not enough to rely on flying by the seat of your pants.  more...
Managing Resources :The Process of Monitoring and Control on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd When you are responsible for the success of your team and for contributing to the profitability and competitiveness of your organisation it's not enough to rely on flying by the seat of your pants. Too many management controls cause inefficiency and too few contribute to anarchy. This course explores what can be controlled and how to create and apply effective preventive, steering and feedback  more...
Managing Resources : Applying Controls on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd When you are responsible for the success of your team and for contributing to the profitability and competitiveness of your organisation it's not enough to rely on flying by the seat of your pants. Too many management controls cause inefficiency and too few contribute to anarchy. This course explores what can be controlled and how to create and apply effective preventive, steering and feedback  more...
Managing Yourself : Dealing with Stress on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Today's manager needs leadership skills. Today's manager must be able to shape people into effective working units ...called teams ...and lead them to success. However leading a team of people and juggling priorities and deadlines can cause you stress. As a leader you need to recognise whether you or your team are suffering from stress, identify what's causing that stress and take action to reduce  more...
Managing Yourself : Managing Time on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd When you are responsible for the success of your team and for contributing to the profitability and competitiveness of your organisation it's not enough to rely on flying by the seat of your pants  more...
Presentation Skills : Preparation on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd The thought of giving a presentation can turn the most rational person into a nervous wreck. But in business, presentations are superb opportunities to put your point across, to get people on your side, and to persuade people to act! This course will help you to maximise your chances of success by preparing effectively. It will help you establish crystal clear objectives so that you can focus your  more...
Presentation Skills : Writing your Presentation on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd The thought of giving a presentation can turn the most rational person into a nervous wreck. But in business, presentations are superb opportunities to put your point across, to get people on your side, and to persuade people to act! This course will help you develop a presentation with impact that makes the most of these opportunities. It will guide you in structuring and writing a presentation,  more...
Presentation Skills : Visual Aids on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd The thought of giving a presentation can turn the most rational person into a nervous wreck. But in business, presentations are superb opportunities to put your point across, to get people on your side, and to persuade people to act! This course will help you develop a presentation with impact that makes the most of these opportunities. It will guide you in designing and creating visual aids that  more...
Presentation Skills : Your Delivery on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd The thought of giving a presentation can turn the most rational person into a nervous wreck. But in business, presentations are superb opportunities to put your point across, to get people on your side, and to persuade people to act! This course will help you overcome your nerves and grasp these opportunities to shine. It will give you tips and techniques on managing the way you look and the way  more...
Presentation Skills : Handling Questions on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd The thought of giving a presentation can turn the most rational person into a nervous wreck. But in business, presentations are superb opportunities to put your point across, to get people on your side, and to persuade people to act! Question sessions are often your final opportunity to grasp these opportunities to shine. This course will give you the skills and confidence you need for handling  more...
Measuring and Recording Performance on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...your team, it's in your interest to ensure that they are operating at their peak. Effective appraisal is one of the most powerful ways of motivating people to give their best performance. But if you think appraisal is about handing down judgements from above ...think again. Giving feedback & appraising people is fraught with potential pitfalls. This course is packed full of valuable information  more...
The Appraisal Interview on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...your team, it's in your interest to ensure that they are operating at their peak. Effective appraisal is one of the most powerful ways of motivating people to give their best performance. But if you think appraisal is about handing down judgements from above... think again. This course will help you for when you're in the hot seat. It will show how to structure the interview, keep tabs on your  more...
Organisational Communication :Setting Safety Standards on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Working safely has to be everyone's priority, but safe working isn't always a case of common sense. To be really sure you need to develop safety sense. Whatever your job you'll have some responsibility for health and safety. Whether it's simply to report potential hazards or to decide how to avoid a dangerous situation in the first place, the law defines your responsibility. This course will  more...
Organisational Communication : Dealing with Authorities on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Working safely has to be everyone's priority, but safe working isn't always a case of common sense. To be really sure you need to develop safety sense. Whatever your job you'll have some responsibility for health and safety. Whether its simply to report potential hazards or to decide how to avoid a dangerous situation in the first place, your responsibility is defined by law. This course will help  more...
Giving Presentations on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...resentations Presentations may be formal presentations to your team, senior managers or clients. They can also be informal. For instance, presenting some new ideas for discussion with your peers. If you are skilled at giving presentations, then you can persuade, influence and convince others. Getting your points across in a structured and interesting manner is paramount for success. This course  more...
Working in Teams on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Learn how to be a successful team member The secret of successful teams lies with the team members. This course aims to make YOU a better team member by looking at: How teams work What makes a successful team Why teams struggle Ways to improve a team's performance Throughout the course there will be times where you are asked to STOP TO THINK about your own work situations and there are  more...
Keeping Safe at Work on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Working safely has to be everyone's priority, but safe working isn't always a case of common sense. To be really sure you need to develop safety sense. Whatever your job you'll have some responsibility for health and safety. Whether it's simply to report potential hazards or to decide how to avoid a dangerous situation in the first place, the law defines your responsibility. This course will equip  more...
Safety in Industry on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Working safely has to be everyone's priority, but safe working isn't always a case of common sense. To be really sure you need to develop safety sense. Whatever your job you'll have some responsibility for health and safety. Whether it's simply to report potential hazards or to decide how to avoid a dangerous situation in the first place, the law defines your responsibility. This course looks at  more...
Dealing with Emergancies on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Working safely has to be everyone's priority, but safe working isn't always a case of common sense. To be really sure you need to develop safety sense. Whatever your job you'll have some responsibility for health and safety. Whether it's simply to report potential hazards or to decide how to avoid a dangerous situation in the first place, the law defines your responsibility. This course will  more...
Recruitment & Selection Series: Recruitment Criteria on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...your team, it's in your interest to hire the best people for the job. Unfortunately, recruitment decisions are often based on gut feelings and irrelevant details instead of hard evidence of suitability for the job. After all, it's only natural to have your own personal opinions about what makes an ideal candidate. But employing someone who is not ideally suited can be an expensive mistake.  more...
Recruitment & Selection Series: Rating Canditates to a Set Standard on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...your team, it's in your interest to hire the best people for the job. Unfortunately, recruitment decisions are often based on gut feelings and irrelevant details instead of hard evidence of suitability for the job; but employing someone who is not ideally suited can be an expensive mistake. Deciding who actually gets the job is rarely an easy choice. Candidates will be better in some areas, and  more...
Recruitment & Selection Series: Advertising the Post on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd If you are judged on the success of your team, it's in your interest to hire the best people for the job. Producing an attractive and effective job advertisement is a very important part of the recruitment process. Once you have established your key recruitment criteria, you can design a job advertisement that will encourage people to apply who meet those criteria.  more...
Recruitment & Selection Series: Dealing with Applications on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...your team, it's in your interest to hire the best people for the job. But when you're sifting through those promising job applications, how do you know if the person who seems so ideal will actually deliver? Sifting through applications can be a daunting task. However many you have, deciding which candidates to accept and which to reject is often a problem. But if you don't screen them in a  more...
Recruitment & Selection Series: Interview Practice on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...your team, it's in your interest to hire the best people for the job. But when you're interviewing eager candidates, how do you know if the person who seems so ideal will actually deliver? Structuring interview questions effectively is a valuable skill to acquire, if you want to gain the most out of an interview. One method of doing this is with the "Question Cycle", a method of structuring  more...
Personal Effectiveness - Teamworking: Defining Responsibilities in a Team on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Where people are working together, two plus two can equal more than four. People can achieve more than they would on their own as part of a cohesive and effective team, capitalising on each other's skills, experience and strengths. But working together isn't always sweetness and light. Whether a team is in its early stages of development it is particularly important for everyone to gain a full  more...
Personal Effectiveness - Teamworking: Handling Difficult Team Members on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Where people are working together, two plus two can equal more than four. People can achieve more than they would on their own as part of a cohesive and effective team, capitalising on each other's skills, experience and strengths. But working together isn't always sweetness and light. This course will show you how to take power by taking action and gain control in difficult situations. You can  more...
Personal Effectiveness - Teamworking: Making Decisions as a Team on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Where people are working together, two plus two can equal more than four. People can achieve more than they would on their own as part of a cohesive and effective team, capitalising on each other's skills, experience and strengths. But working together isn't always sweetness and light. This course will show you the steps in an effective decision-making process and the benefits to the team of using  more...
Conflict Management Series: What is Conflict? on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Conflict happens. Whether it's individuals clashing, organisational change or demanding customers, conflict is a normal part of working life. But it's something that people can find hard to handle and, if you don't manage it carefully, everyone can lose out: you, the organisation and your team. This course will examine what conflict is and broadly explain how it works: the issues that cause it,  more...
Conflict Management Series: Personal Reactions to Conflict on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Conflict happens. Whether it's individuals clashing, organisational change or demanding customers, conflict is a normal part of working life. But it's something that people can find hard to handle and, if you don't manage it carefully, everyone can lose out: you, the organisation and your team. This course will identify why you should consider the importance of good judgement and how this can be  more...
Conflict Management Series: Joint Problem Solving on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Conflict happens. Whether it's individuals clashing, organisational change or demanding customers, conflict is a normal part of working life. But it's something that people can find hard to handle and, if you don't manage it carefully, everyone can lose out: you, the organisation and your team.  more...
Conflict Management Series: Defusing Conflict Situations on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Conflict happens. Whether it's individuals clashing, organisational change or demanding customers, conflict is a normal part of working life. But it's something that people can find hard to handle and, if you don't manage it carefully, everyone can lose out: you, the organisation and your team.  more...
Facilitating On-site and Virtual Teams on-line e-learning cbt (computer based) ...The course will also present techniques for strengthening your team and for evaluating team effectiveness. Finally, it will offer strategies for sustaining high performance, including techniques for boosting creativity and motivating through shared leadership roles. By understanding how a maturing team develops and knowing how to apply specific strategies during these stages, you will be able  more...
Effective Use of Feedback for Teams Simulation on-line e-learning cbt (computer based) ...ck will seriously impact the effectiveness and success of your team. Without a clear understanding of team dynamics and how to communicate feedback effectively to inspire and motivate, your efforts to manage your team could flounder. The Effective Use of Feedback for Teams Simulation will provide you with the opportunity to develop the skills necessary to effectively communicate feedback to  more...
Teamwork and Results Without Authority on-line e-learning cbt (computer based) When it comes to being a member of a team, what role do you think you should play? Legendary Alabama football coach Bear Bryant said, " In order to have a winner, the team must have a feeling of unity; every player must put the team first--ahead of personal glory." Yet, according to general George S. Patton Jr., "If everyone is thinking alike then somebody isn't thinking." When it comes to getting  more...
Getting Results without Authority Simulation on-line e-learning cbt (computer based) ...pplications and must adapt to a mass-production mind-set. Your team has been working on a new steering wheel design for months, which you discover has been sent back by manufacturing for its third round of changes. Manufacturing claims the previous design version could not be produced cost-effectively. You have had past experience in production, as well as with "design for manufacturability"  more...
Cultivating Great Teams Inspire Team Success on-line e-learning cbt (computer based) This course describes motivational strategies to help your team reach their performance goals. All levels of professionals who supervise the performance of other staff members.  more...
Moving into Management Simulation on-line e-learning cbt (computer based) ...tation to continue doing your old job. When Sonya assigns your team to handle the launch of your company's newest electric car, you will need to effectively delegate the tasks involved, resisting the urge to do most of the work yourself. To ensure the success of the launch, you will have to motivate your team members. This will require you to listen and respond to the individual needs of each  more...
Initiating a Succession Plan Simulation on-line e-learning cbt (computer based) Ulema, Inc. is a market research firm providing consulting, market analysis, strategic planning and technology forecasting services. The Ulema Reports Group (URG), a wholly owned subsidiary of Ulema, Inc., produces single and multi-client studies on fast-moving market sectors. The lifecycles for these studies are often as little as 6 months to one year from the start of development, so in order  more...
Team Leadership Promoting Your Team s Effectiveness on-line e-learning cbt (computer based) ...Your Team's Effectiveness offers the student an overview of how to set goals, prevent team ineffectiveness, and measure individual and team performance. The program covers in detail the steps for setting effective goals, the steps for measuring team and individual performance, and the advantages and negative effects of diversity. Managers and team leaders who are responsible for a team's  more...
Coaching Personalities and Teams Simulation on-line e-learning cbt (computer based) ... of project manager and coach for this initiative. Within your team there is great support and enthusiasm for the repackaging effort, as well as opposition to the idea of changing any trait of a product that's been a huge success for many years. There's also interpersonal strife due to the different personalities and work habits of the team members. As coach and project manager, your job is to  more...
Moving from Technical Professional to Manager: Managing Personnel on-line e-learning cbt (computer based) This course teaches key skills for team building team leadership and team management. It begins with some guidelines and tactics for effective leadership before teaching how to get the best results from your team through development training and conflict management. Finally it looks at how to improve communication skills as well as how to avoid stress and job burnout.  more...
From 123-CBT Computer Based Training
Professional Selling Over the Phone Preparation Strategies on-line e-learning cbt (computer based)cd rom ... up on potential clients. At a recent trade show, you and your team demonstrated one of your division a a s newest advancements in Internet security: hacker prevention and insurance. The demonstrations and displays set up by you and your team during the tradeshow generated positive feedback and hundreds of potential clients. You brought back with you their business cards, which include  more...
Strategic Management Developing a Successful Process on-line e-learning cbt (computer based)cd rom ...Icon's Director of Operations, to secure it's acceptance. Your team, consisting of Robin Carlson, a Quality Assurance Technician, Ronald Spear, Marketing Manager, and Deborah Cowen, Director of Finance, has put a great deal of work into this plan, and its acceptance is essential. As a team, you must address all questions and concerns and apply the five guidelines to making a strategic plan  more...
Business Travel Safety Forming a Corporate Travel Safety Program on-line e-learning cbt (computer based)cd rom In "Business Travel Safety: Forming a Corporate Travel Safety Program," you will learn how to facilitate safe and efficient travel for employees. You will learn best practices for developing a corporate travel safety program, how to choose the best travel agency for your organization, and why it is important to prepare for emergencies before traveling. Learn To  more...
Emotional Intelligence Applying Emotional Intell in the Workplace on-line e-learning cbt (computer based)cd rom ...of your employees in Icon's Quality Assurance Department. Your team has been widely recognized for its quality work. In recent weeks, however, the number of defective products making it through the production process has increased and you have started receiving a number of customer complaints. As the team leader, you must address these issues and, using the LISTEN process, determine the cause  more...
Customer Relationship Mgt eCRM on-line e-learning cbt (computer based)cd rom ...atures, and disadvantages of eCRM in order to ensure that your team will make an informed decision. Unit 2: eCRM Automation (0.5 - 1 hour) Identify eCRM opportunities for automating a company a a s marketing processes. Identify eCRM opportunities for automating a company a a s sales processes. Identify eCRM  more...
Interviewing Skills Preparing for an Interview on-line e-learning cbt (computer based)cd rom ... that will help you find and hire the right candidate for your team, including steps you can take to prepare for interviews and the types of questions you should ask when meeting with candidates. You will also learn about different types and uses of interviews, as well as special considerations when using technology-based interviewing. Additionally, you will gain an understanding of critical  more...
Strategic Decision Making Making the Right Decision on-line e-learning cbt (computer based)cd rom ...t sales and lowered customer perception. The objective of your team, is to make a recommendation that is in the best interests of Icon. The goal of this meeting is to generate additional options to help ensure the team has the options available to make the best possible decision. Unit 2: Selecting an Option (0.5 - 1 hour) Stop generating options at the appropriate  more...
Strategic Decision Making Advanced Decision Making on-line e-learning cbt (computer based)cd rom ...ou are prepared manage the complex decisions that you and your team will have to make in the coming months. He will ask you a series of questions regarding how you plan to create scenarios and manage linked decisions. You goal is to demonstrate that you are capable of being the lead of the team. Unit 2: Managing Group Decisions (0.5 - 1 hour) Sequence the steps for  more...
Goal Setting Reaching Individual Goals on-line e-learning cbt (computer based)cd rom ...eff Harris, new graphics artists who have recently joined your team. You need to explain to your team members the benefits of goal setting and discuss the guidelines for setting effective goals. Unit 2: Setting Goals (0.5 - 1 hour) Identify the characteristics of effective goals. Develop effective goals. Identify the  more...
Delegation Understanding Delegation on-line e-learning cbt (computer based)cd rom ... in Icon's Marketing department. Dina has recently joined your team and will be responsible for the assignments you are about to delegate. Unit 3: Delegating Effectively (1 - 2 hours) Identify the guidelines for monitoring progress on delegated tasks. Evaluate the results from a delegated task. Create a delegation  more...
Value Chain Management Managing the Transition to a Value Chain on-line e-learning cbt (computer based)cd rom ... Sales Manager, you will need to convince management that your team members are ready for the change and that they are aware of their roles and responsibilities. Unit 2: Managing Transition to the Value Chain (1 - 2 hours) Identify models to drive change within the organization. Identify effective uses of information in managing change.  more...
Negotiating Preparing for a Negotiation on-line e-learning cbt (computer based)cd rom ...ts, and Terrence Martin, the Network Engineer assigned to your team. The three of you will be preparing for an upcoming negotiation with Empire Financial. You are taking over the head negotiating role for Caroline Harris, who has been promoted to Vice President of Sales. Since Empire is considering purchasing a large computer network for a new branch, it is essential that you and your team be  more...
Advanced Project Mgmt Portfolio Management on-line e-learning cbt (computer based)cd rom ...ide if the proposal fits into the company's portfolio. If your team determines that it meets these three criteria, you will recommend that this project be included in your company's portfolio and fast-tracked toward a successful completion. Unit 2: Applying Portfolio Management (0.5 - 1 hour) Identify three actions executives can take to help employees submit ideas  more...
Team Management High Performance Teams on-line e-learning cbt (computer based)cd rom ... team members. Build trust in your team members. Build trust in your team members. Solve problems as a team. Make decisions that satisfy all team members. Audience This course is for managers and employees who are responsible for leading a team. Deployment Options  more...
Team Leadership Promoting Your Team s Effectiveness on-line e-learning cbt (computer based)cd rom ...Your Team's Effectiveness offers the student an overview of how to set goals, prevent team ineffectiveness, and measure individual and team performance. The program covers in detail the steps for setting effective goals, the steps for measuring team and individual performance, and the advantages and negative effects of diversity. Learn To Follow steps for  more...
Virtual Team Mgmt Managing Virtual Team Relationships on-line e-learning cbt (computer based)cd rom ...e in Chicago. Icon is introducing a new product line, and your team needs to develop a new trade show display for the new product line. In the meeting, you need to display abilities needed for effective virtual team management while avoiding things that will hamper effectiveness. Unit 2: The Role of the Virtual Team Manager (0.5 - 1 hour) Identify the difference  more...
Project Teams Building a Project Team on-line e-learning cbt (computer based)cd rom ... Encourage better communication within your team. Audience Project managers, manager, and supervisors who are interested in learning more about how to build project teams. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives  more...
Brand Management Fundamentals of Brand Management on-line e-learning cbt (computer based)cd rom ...ough, the brand was unable to attract future generations. Your team was assembled to discuss whether to leave the brand unchanged, change the brand name, or discontinue it entirely. This is the first meeting of the team that consists of Marcus Robinson and Amy Johnson. You are responsible for ensuring everyone recognizes the significance and importance of product branding and brand value.  more...
Brand Management Managing Brand Equity on-line e-learning cbt (computer based)cd rom ...and be available at a reasonable price. At prior meetings your team has tentatively approved your idea. If you are successful, your team has indicated that your hard work will result in your being promoted to Product Manager for Carb-AR. Unit 2: Measuring Brand Equity (0.5 - 1 hour) Select the factors you should measure when conducting a brand assessment.  more...
Team Leadership Series on-line e-learning cbt (computer based)cd rom The Team Leadership Series includes the following courses: Team Leadership: Developing a High Performance Team Team Leadership: Conducting Productive Team Meetings Team Leadership: Promoting Your Team a a s Effectiveness To review individual course descriptions, please return to the previous page and select the desired title(s).  more...
Achieving Success Without Authority Personal Accountability on-line e-learning cbt (computer based)cd rom ...e asked to meet informally with Brandon and Cindy, two of your team colleagues. Targets are not being met at present, and you feel that it is important to get to the root of the problem. You are aware that there has been some friction within the team recently. Unit 2: Creating 360-Degree Working Relationships (0.5 - 1 hour) Identify steps to improve poor working  more...
Moving from Technical Professional to Mgr Series Managing Personnel on-line e-learning cbt (computer based)cd rom ...adership before teaching how to get the best results from your team through development, training and conflict management. Finally, it looks at how to improve communication skills as well as how to avoid stress and job burnout. Learn To: Identify three leadership behavior patterns adopted to achieve goals. Identify characteristics of effective leaders. Identify methods for  more...
From ProTrain Online
Help Desk/Customer Service Training on-line e-learning cbt (computer based)self directed These online training programs include interactive features and downloadable course materials that are powerfully engineered to ease IT, help desk and support professionals' training experience - making training and certification faster, more convenient and less expensive than traditional training classes. As a Customer Service Representative, you are often the only point of contact for the  more...
From JED New Media inc.
Fundraising Basics on-line e-learning cbt (computer based) Maximize the success of your fundraising campaign by implementing a proven management framework from planning, to launch, to wrap-up. Discover a host of tips and suggestions on improving your fundraising activities, compiling a tailored donor list and training your team.  more...
From Ron Morris Seminars
Customer Service and Social Styles on-line e-learning cbt (computer based)cd romDVDworkshop / seminar Users will login to the website and learn at their own pace through 90 minutes of video, chapter selection, dynamic text, printable notes, results analysis, search function and interactive quizzes. Employees will discover their own social style and learn how to put these tangible tools into practice immediately by recognizing and responding to the social styles of the people they make contact  more...
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This page was last updated on sb5- 08/21/08 at 08:59:56