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Provided by: TrainersDirect Management Skills for New ManagersManaging People |
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Training
Provided by TrainersDirect
On-Site Training Only
Length: 3 days
Number of Participants: Up to 20
Materials: Notebooks and handouts provided
DAY ONE
Management and Leadership Fundamentals
-Identify the qualities of effective leaders
-Learn the difference between leading and managing
-Understand the function of management at preparation, development, personnel, leadership, and evaluation
-Understand the relationships between dignity, credibility, trust, and effectiveness
-Learn how to lead effectively in a changing environment
-Introduce a 360 feedback process
Stress Management
-Learn how stress is affecting the person, and his/her effectiveness and productivity
-Introduce the Coping Stress Profile
-Analyze coping strengths
-Improve coping strengths
-Learn to minimize or eliminate common daily stressors
Team Development
-Explore the importance of teamwork
-Understand the qualities of a successful team
-Learn the functions of team members
Understand the stages of team development
-Participate in a team building simulation "The Subarctic -Survival Situation "
Action Planning
To set goals for implementation of the strategies and concepts of the workshop for improved managerial and leadership effectiveness
DAY TWO
Communication Styles
The DISC Personal Profile System, a learning tool to explore and identify behavioral tendencies:
-Discern behavioral strengths of others
-Value the strengths of personal behavior on others
-Managing effectively
-Communicate for increased understanding
Situational Leadership II
-Learn the four styles of leadership
-Directing
-Coaching
-Supporting
-Delegating
-Increase flexibility in using each style appropriately
-Diagnose follower development levels by analyzing follower competence and commitment
-Understand the short and long-term effects of "over-supervision" and "under-supervision" on follower performance and morale
-Use the skills of Situational Leadership to develop follower competence and commitment
-To use the Management Action Planner, a tool for implementing DISC and Situational Leadership II concepts
Delegation
-Learn the six-step process for effective delegation
-Understand the responsibilities of management in the delegation process
-Implement a system for delegation using the Delegation Audit
-Priority Management
-Develop a system for setting priorities
-Learn how to prioritize activities
-Handle changing priorities
-Time Mastery Profile
Action Planning
To set goals for implementation of the strategies and concepts of the workshop for improved managerial and leadership effectiveness
DAY THREE
Motivation
-Explore the motivational theories of Maslow and Herzberg
-Learn the four primary motivators
-Interesting Work
-Appreciation
-Feeling "In"
-Growth
-Develop strategies for improving motivation
360 Feedback
-Review the results of the feedback process
-Set goals for improved management effectiveness
Coaching
-Understand coaching fundamentals and guidelines for giving feedback
-Dignity
-Respect
-Clarity
-Dialogue
-Learn the four-step model for coaching effectiveness
-Use the Action-Results Dialogue to monitor performance and give feedback
Listening Skills and Conflict Management
-Learn the impact of nonverbal, attending behaviors
-Understand the difference between active and passive hearing
-Practice active listening
-Learn a method for managing conflicts
-Understand the difference between aggressive, assertive, passive, and passive-aggressive behaviors
Action Planning
To set goals for implementation of the strategies and concepts of the workshop for improved managerial and leadership effectiveness
Length: 3 days
Number of Participants: Up to 20
Materials: Notebooks and handouts provided
DAY ONE
Management and Leadership Fundamentals
-Identify the qualities of effective leaders
-Learn the difference between leading and managing
-Understand the function of management at preparation, development, personnel, leadership, and evaluation
-Understand the relationships between dignity, credibility, trust, and effectiveness
-Learn how to lead effectively in a changing environment
-Introduce a 360 feedback process
Stress Management
-Learn how stress is affecting the person, and his/her effectiveness and productivity
-Introduce the Coping Stress Profile
-Analyze coping strengths
-Improve coping strengths
-Learn to minimize or eliminate common daily stressors
Team Development
-Explore the importance of teamwork
-Understand the qualities of a successful team
-Learn the functions of team members
Understand the stages of team development
-Participate in a team building simulation "The Subarctic -Survival Situation "
Action Planning
To set goals for implementation of the strategies and concepts of the workshop for improved managerial and leadership effectiveness
DAY TWO
Communication Styles
The DISC Personal Profile System, a learning tool to explore and identify behavioral tendencies:
-Discern behavioral strengths of others
-Value the strengths of personal behavior on others
-Managing effectively
-Communicate for increased understanding
Situational Leadership II
-Learn the four styles of leadership
-Directing
-Coaching
-Supporting
-Delegating
-Increase flexibility in using each style appropriately
-Diagnose follower development levels by analyzing follower competence and commitment
-Understand the short and long-term effects of "over-supervision" and "under-supervision" on follower performance and morale
-Use the skills of Situational Leadership to develop follower competence and commitment
-To use the Management Action Planner, a tool for implementing DISC and Situational Leadership II concepts
Delegation
-Learn the six-step process for effective delegation
-Understand the responsibilities of management in the delegation process
-Implement a system for delegation using the Delegation Audit
-Priority Management
-Develop a system for setting priorities
-Learn how to prioritize activities
-Handle changing priorities
-Time Mastery Profile
Action Planning
To set goals for implementation of the strategies and concepts of the workshop for improved managerial and leadership effectiveness
DAY THREE
Motivation
-Explore the motivational theories of Maslow and Herzberg
-Learn the four primary motivators
-Interesting Work
-Appreciation
-Feeling "In"
-Growth
-Develop strategies for improving motivation
360 Feedback
-Review the results of the feedback process
-Set goals for improved management effectiveness
Coaching
-Understand coaching fundamentals and guidelines for giving feedback
-Dignity
-Respect
-Clarity
-Dialogue
-Learn the four-step model for coaching effectiveness
-Use the Action-Results Dialogue to monitor performance and give feedback
Listening Skills and Conflict Management
-Learn the impact of nonverbal, attending behaviors
-Understand the difference between active and passive hearing
-Practice active listening
-Learn a method for managing conflicts
-Understand the difference between aggressive, assertive, passive, and passive-aggressive behaviors
Action Planning
To set goals for implementation of the strategies and concepts of the workshop for improved managerial and leadership effectiveness
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Management Skills for New Managers
http://www.trainersdirect.com/New 20Website/outlines/Sub/Management 20Skills/DynamicsofEffectiveMgmt&Ldrshp.htm
About The Training Provider: TrainersDirect
TrainersDirect - TrainersDirect is a world-class provider of management training seminars and business consulting. With more than 150 expert consultants and trainers located throughout the United States and Canada, we are able to deliver both off-the-shelf and custom training.
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