Provided by: JED New Media inc.

Cold Calling with Confidence

Telephone Techniques

JED New Media inc.
Brush up on successful methods for cold calling to market products or services. Learn effective techniques for landing that first appointment, turning rejection into a potential sale, and building strategies for maintaining contact over time. Whether you are a beginner in sales, or in need of a refresher, developing a wide array of skills and strategies helps build confidence throughout the sales process.
40-minute online tutorial
This is primarily online training
on-line e-learning cbt (computer based)This is an online eLearning or CBT training program
on-line tutorialThis is an online tutorial
self directedThis is a self-directed course
study at homeThis course may be available for home-study
computer labComputer Lab Work
group study and discussionThis class may involve group study
coursewareCourseware may be available for purchase
Course Level:basic
Duration:1 hours
Training Presented in:English
Training Provided by JED New Media inc.
  • K asked: What is the cost of this program?
  • asked: How much is it?
  • T asked: Hi, I aminterested in taking the Sales training online. Please provide me with some info in regrads to how can get started. Thanks com
  • B asked: Im interested in this course. How much does it cost? Does it have a specific beginning and end date? thanks
  • S asked: how to do cold calling effectively in insurance business
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  • S asked: How do I get this product?
  • C asked: I would like some information on how to get leads to sell my product, for example the ways of getting appointments like cold calling etc. thank you
  • M asked: I am looking specifically for computer based training courses which cover telephone sales, influencing, negotiation. Please send details.
Cold Calling with Confidence
Objectives
Structure a successful cold call
Develop a basic, catchy introduction and call strategy
Gain a better understanding of the resistance or common fears associated with cold calling
Name three ways to get to a decision-maker
Itemize pointers for managing the dynamics of the cold call
Outline
Introduction
Overview
Objectives
Call Preparation
Know Your Product or Service
Defrosting the Cold Call
Research Your Prospect
Determining Call Objectives
Cold Call Objectives
Develop Alternative Plans
Plan: Reduce Cold Call Chill
Warming Up a Cold Call
Checkpoint I
Introducing Your Call
Initial Benefits Statement
Developing a Sales Pitch
The Script
The Fear Factor
Opening Doors
Prospect or Suspect?
Building Prospect Lists
Call Considerations
Targeting Decision-Makers
Effective Listening
Honesty Counts
Checkpoint II
Potential Obstacles
Handling the Gatekeeper
Voice Mail Pointers
Crossword Puzzle
Crossword
Call Management
Redirecting Rejection
Probing Questions
Documenting Prospects
Future Action
Cold Call Outcomes
Following Up
Final Checkpoint
About The Training Provider: JED New Media inc.
JED New Media inc. - JED New Media is home to the JEDlet(R), 40-minute online tutorials covering workplace subjects including managing, communicating (verbal and written), marketing and much more. Our new titles include: Delving into workplace Diversity, Persuasive Business Writing, Retain and Motivate, Money Matters, Your Retirement Coach, Parenting Teens, Apt Performance Reviews, Acing Your Interview. JEDlet...
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