Custom Search
Provided by: JED New Media inc.

Cold Calling with Confidence

Telephone Techniques

JED New Media inc.
Training Provided by JED New Media inc. Brush up on successful methods for cold calling to market products or services. Learn effective techniques for landing that first appointment, turning rejection into a potential sale, and building strategies for maintaining contact over time. Whether you are a beginner in sales, or in need of a refresher, developing a wide array of skills and strategies helps build confidence throughout the sales process.
This is primarily online training
on-line e-learning cbt (computer based)This is an online eLearning or CBT training program
Contact JED New Media inc. for more information
Course Level:introductory
Training Presented in:English
Cold Calling with Confidence
Summary
Title: Cold Calling with Confidence
ISBN: 1-894923-31-6
Screens: 28

Synopsis

Brush up on successful methods for cold calling to market products or services. Learn effective techniques for landing that first appointment, turning rejection into a potential sale, and building strategies for maintaining contact over time. Whether you are a beginner in sales, or in need of a refresher, developing a wide array of skills and strategies helps build confidence throughout the sales process.

Objectives

  • Structure a successful cold call
  • Develop a basic, catchy introduction and call strategy
  • Gain a better understanding of the resistance or common fears associated with cold calling
  • Name three ways to get to a decision-maker
  • Itemize pointers for managing the dynamics of the cold call

Outline

  • Introduction
    • Overview
    • Objectives
  • Call Preparation
    • Know Your Product or Service
    • Know Your Target
    • Research Your Prospect
  • Determining Call Objectives
    • Cold Call Objectives
    • Develop Alternative Plans
    • Warming Up a Cold Call
  • Checkpoint I
    • Introducing Your Call
      • Initial Benefits Statement
    • Developing a Sales Pitch
      • The Script
      • The Fear Factor
    • Opening Doors
      • Prospecting
      • Building Prospect Lists
    • Call Considerations
      • Targeting Decision-Makers
      • Effective Listening
      • Honesty Counts
    • Checkpoint II
      • Potential Obstacles
        • Handling the Gatekeeper
        • Voice Mail Pointers
      • Crossword Puzzle
        • Crossword
      • Call Management
        • Redirecting Rejection
        • Probing Questions
        • Documenting Prospects
        • Future Action
      • Cold Call Outcomes
        • Following Up
      • Final Checkpoint

        © 2008 J.E.D. NEW MEDIA INC.

        500 Berri, Montreal, QC, Canada, H2Y 3T2
        www.jedlet.com - tel:  514.289.1800 - fax:  514.289.1919 - e-mail:  info@jedlet.com
        About The Training Provider: JED New Media inc.
        JED New Media inc. - JED New Media is home to the JEDlet(R) providing innovative E-help for instructors and students and continual learners. JEDlets are e-teaching tools built for busy instructors who need straightforward and practical information to enhance skills and competencies in a wide variety of subject areas. Designed for adult learners (16 years ), JEDlets are interactive, entertaining and informative...
        Advertise With Us
        Sell Cold calling training?
        This page was last updated on sb5- 10/10/08 at 13:19:47 - 19:34:14