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Provided by: JED New Media inc. Communicating Effectively: Hear Ye, Hear YeListening Skills |
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Training
Provided by JED New Media inc.
Learn to communicate effectively by honing in your listening skills. First, familiarize yourself with the components of the listening process. Then, explore various techniques and tips that you, as a listener, can use to become an excellent communicator and a more successful businessperson.
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Communicating Effectively: Hear Ye, Hear Ye
www.jedlet.com - tel: 514.289.1800 - fax: 514.289.1919 - e-mail: info@jedlet.com
| Summary |
| Title: | Communicating Effectively: Hear Ye, Hear Ye |
| ISBN: | 1-894922-28-X |
| Screens: | 19 |
Synopsis
Learn to communicate effectively by honing your listening skills. First, familiarize yourself with the components of the listening process. Then, explore various techniques and tips that you, as a listener, can use to become an excellent communicator and a more successful businessperson.
Objectives
- State the steps in the communication process
- Describe how the communication process can break down on the listener’s side
- List active listening techniques
Outline
- Introduction
- Overview
- Objectives
- The Communication Process
- Introduction
- Sender/Receiver
- Non-verbal Cues
- Reading Body Language and Facial Gestures
- Deciphering Facial and Hand Signals
- Interpreting Body Language
- Checkpoint I
- Active Listening
- Practical Pointers
- Reflect Feelings
- Reflect Content
- Ask for Clarification
- Handling Criticism
- Checkpoint II
- Habits of Listeners
- Poor Listeners
- Good Listeners
- Tips for Better Listening
- Using Your E.A.R.S.
- The Listening Ladder
- Final Checkpoint
© 2009 J.E.D. NEW MEDIA INC.
500 Berri, Montreal, QC, Canada, H2Y 3T2www.jedlet.com - tel: 514.289.1800 - fax: 514.289.1919 - e-mail: info@jedlet.com
About The Training Provider: JED New Media inc.
JED New Media inc. - JED New Media is home to the JEDlet(R) providing innovative E-help for instructors and students and continual learners.
JEDlets are e-teaching tools built for busy instructors who need straightforward and practical information to enhance skills and competencies in a wide variety of subject areas. Designed for adult learners (16 years ), JEDlets are interactive, entertaining and informative...
