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Provided by: JED New Media inc. Communicating Effectively Hear Ye, Hear YeListening Skills |
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Learn to communicate effectively by honing in your listening skills. First, familiarize yourself with the components of the listening process. Then, explore various techniques and tips that you, as a listener, can use to become an excellent communicator and a more successful businessperson.
This is a 40-minute online tutorial. This tutorial can be used by individuals as well as group learning sessions and discussions. It is an additional tool and ressource.
This is a 40-minute online tutorial. This tutorial can be used by individuals as well as group learning sessions and discussions. It is an additional tool and ressource.
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Training
Provided by JED New Media inc.
- E asked: Hello, I am organizing a departmental meeting in Ottawa ON scheduled for the week of October , . I would like a quotation for the cost of this course for a group of - people. Also, can you confirm if it is possible to have a bilingual presentation. Thank you,
- R asked: How can I get started?
- T asked: Interested in this course.
- R asked: .
- B asked: Please provide me with the length of the training- number of sessions. Will there be personal feedback on my imput? I would also like to know the cost.
- J asked: I am a graduate student taking Managent Communications and I am writng a research paper on Effective Listening Skills.
- K asked: Is this an on line class or do you take it in a class room settng. Where are the classes held and what is the schedule?
Communicating Effectively Hear Ye, Hear Ye
Objectives
State the steps in the communication process
Describe how the communication process can break down on the listener s side
List active listening techniques
Outline
Introduction
Overview
Objectives
The Communication Process
Introduction
Sender/ Receiver
Non-verbal Cues
Reading Body Language and Facial Gestures
Deciphering Facial and Hand Signals
Interpreting Body Language
Checkpoint I
Active Listening
Practical Pointers
Reflect Feelings
Reflect Content
Ask for Clarification
Handling Criticism
Checkpoint II
Habits of Listeners
Poor Listeners
Good Listeners
Tips for Better Listening
Using Your E. A. R. S.
The Listening Ladder
Final Checkpoint
This is a 40-minute online tutorial, meant for individual or group learning.
State the steps in the communication process
Describe how the communication process can break down on the listener s side
List active listening techniques
Outline
Introduction
Overview
Objectives
The Communication Process
Introduction
Sender/ Receiver
Non-verbal Cues
Reading Body Language and Facial Gestures
Deciphering Facial and Hand Signals
Interpreting Body Language
Checkpoint I
Active Listening
Practical Pointers
Reflect Feelings
Reflect Content
Ask for Clarification
Handling Criticism
Checkpoint II
Habits of Listeners
Poor Listeners
Good Listeners
Tips for Better Listening
Using Your E. A. R. S.
The Listening Ladder
Final Checkpoint
This is a 40-minute online tutorial, meant for individual or group learning.
About The Training Provider: JED New Media inc.
JED New Media inc. - JED New Media is home to the JEDlet(R), 40-minute online tutorials covering workplace subjects including managing, communicating (verbal and written), marketing and much more.
Our new titles include: Delving into workplace Diversity, Persuasive Business Writing, Retain and Motivate, Money Matters, Your Retirement Coach, Parenting Teens, Apt Performance Reviews, Acing Your Interview.
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