Provided by: JED New Media inc.

Communicating Effectively Mr. Speaker

Speaking and Speeches

JED New Media inc.
Striving to improve your communication abilities? Acquire essential knowledge about the communication process and factors comprising clear communication. Implement the tips and hints offered here on what you can do to ensure effective oral communication.
This is a 40-minute online tutorial. It is a tool and ressource than can be used by individuals or within a group setting for learning and discussion.
This is primarily online training
on-line e-learning cbt (computer based)This is an online eLearning or CBT training program
on-line tutorialThis is an online tutorial
self directedThis is a self-directed course
study at homeThis course may be available for home-study
computer labComputer Lab Work
group study and discussionThis class may involve group study
coursewareCourseware may be available for purchase
Course Level:basic
Duration:1 hours
Training Presented in:English
Training Provided by JED New Media inc.
  • S asked: Details about the course
  • E asked: Please more information about ; Leght Topics covered Feedback Excersices Etc
  • N asked: adaptability
  • M asked: I am from Dallas, TX and I have a thick ethic accent. I never really knew how bad I sounded until I heard myself on a video tape. I need help getting rid of my accent and speaking clearly.
  • I asked: Plz. send all information abt the traning module
  • J asked: can i have a hardcopy and audio/video copy of this training? how much will it cost me?
  • F asked: how to speak in clear way and smooth???
  • K asked: I want to teach employees to speak correct English.
  • R asked: What is the process, cost, and length of time it would take for someone from Cuba that has been in the US for years and has a good language base, but needs to speak clearer. Please advise.
Communicating Effectively Mr. Speaker
Objectives
List the steps involved in the communication process, and some common problems
Define an I-message and explain how it aids effective communication
Identify different types of non-verbal communication
Explain the nature and function of DESC script
Outline
Introduction
Overview
Objectives
The Communication Process
Introduction
Sender and Receiver
Non-verbal Cues
Miscommunication
Communicating Clearly
Introduction
Expressing Your Observations
Clarification Exercise
Defining the I-Message
You-Messages versus I-Messages
Crossword Puzzle
Checkpoint I
Congruent Communication
Verbal and Non-Verbal Communication
Assertive Communication
Speech Speaks Volumes
Persuasion Techniques
Statements for Senders
Delivering Bad News
The DESC Script
Progressive Confrontive Assertion
Checkpoint II
Other Techniques
Statements for Senders
Negative Inquiry
Alternative Methods
Final Checkpoint
About The Training Provider: JED New Media inc.
JED New Media inc. - JED New Media is home to the JEDlet(R), 40-minute online tutorials covering workplace subjects including managing, communicating (verbal and written), marketing and much more. Our new titles include: Delving into workplace Diversity, Persuasive Business Writing, Retain and Motivate, Money Matters, Your Retirement Coach, Parenting Teens, Apt Performance Reviews, Acing Your Interview. JEDlet...
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