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Provided by: JED New Media inc. Communicating Effectively: Mr. SpeakerSpeaking and Speeches |
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Training
Provided by JED New Media inc.
Striving to improve your communication abilities? Acquire essential knowledge about the communication process and factors comprising clear communication. Implement the tips and hints offered here on what you can do to ensure effective oral communication.
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Communicating Effectively: Mr. Speaker
www.jedlet.com - tel: 514.289.1800 - fax: 514.289.1919 - e-mail: info@jedlet.com
| Summary |
| Title: | Communicating Effectively: Mr. Speaker |
| ISBN: | 1-894922-29-8 |
| Screens: | 25 |
Synopsis
Striving to improve your communication abilities? Acquire essential knowledge about the communication process and factors comprising clear communication. Implement the tips and hints offered here on what you can do to ensure effective oral communication.
Objectives
- List the steps involved in the communication process, and some common problems
- Define an “I-message” and explain how it aids effective communication
- Identify different types of non-verbal communication
- Explain the nature and function of DESC script
Outline
- Introduction
- Overview
- Objectives
- The Communication Process
- Introduction
- Sender and Receiver
- Non-verbal Cues
- Miscommunication
- Communicating Clearly
- Introduction
- Expressing Your Observations
- Clarification Exercise
- Defining the I-Message
- You-Messages versus I-Messages
- Crossword Puzzle
- Checkpoint I
- Congruent Communication
- Verbal and Non-Verbal Communication
- Assertive Communication
- Speech Speaks Volumes
- Persuasion Techniques
- Statements for Senders
- The DESC Script
- Progressive Confrontive Assertion
- Checkpoint II
- Other Techniques
- Statements for Senders
- Negative Inquiry
- Alternative Methods
- Final Checkpoint
© 2009 J.E.D. NEW MEDIA INC.
500 Berri, Montreal, QC, Canada, H2Y 3T2www.jedlet.com - tel: 514.289.1800 - fax: 514.289.1919 - e-mail: info@jedlet.com
About The Training Provider: JED New Media inc.
JED New Media inc. - JED New Media is home to the JEDlet(R) providing innovative E-help for instructors and students and continual learners.
JEDlets are e-teaching tools built for busy instructors who need straightforward and practical information to enhance skills and competencies in a wide variety of subject areas. Designed for adult learners (16 years ), JEDlets are interactive, entertaining and informative...

