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Provided by: JED New Media inc. Voice Messaging: Maximizing BenefitsTelephone Techniques |
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Training
Provided by JED New Media inc.
Regardless of the voice mail system you use, it pays to acquaint yourself with practical instruction on how to make optimum use of your voice mail resources. Explore the essentials of implementing a voice messaging system with an automated attendant, allowing you and your staff to maximize your time while presenting a professional image.
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Voice Messaging: Maximizing Benefits
www.jedlet.com - tel: 514.289.1800 - fax: 514.289.1919 - e-mail: info@jedlet.com
| Summary |
| Title: | Voice Messaging: Maximizing Benefits |
| ISBN: | 1-894923-32-4 |
| Screens: | 23 |
Synopsis
Regardless of the voice mail system you use, it pays to acquaint yourself with practical instruction on how to make optimum use of your voice mail resources. Explore the essentials of implementing a voice messaging system with an automated attendant, allowing you and your staff to maximize your time while presenting a professional image.
Objectives
- List basic voice mail options
- Describe how to maximize voice messaging usage
- Identify key elements of automated attendants
Outline
- Introduction
- Overview
- Objectives
- Telephone Systems
- Finding a Good Fit
- Set-Up Considerations
- Mailbox Standards
- Customized Greetings
- Setting System Parameters
- Common Considerations
- Supporting Your Needs
- Understanding Your System
- Checkpoint I
- Standard Messaging Elements
- Passwords
- Initialization
- Accessing Your Voice Mailbox
- Managing Your Calls
- Telephone Etiquette
- Crossword Puzzle
- Checkpoint II
- Automated Attendant
- Overview of the Automated Attendant
- Planning your Automated Attendant
- Automated Attendant Greetings
- Advantages of Automated Attendants
- Building Game
- Final Checkpoint
© 2009 J.E.D. NEW MEDIA INC.
500 Berri, Montreal, QC, Canada, H2Y 3T2www.jedlet.com - tel: 514.289.1800 - fax: 514.289.1919 - e-mail: info@jedlet.com
About The Training Provider: JED New Media inc.
JED New Media inc. - JED New Media is home to the JEDlet(R) providing innovative E-help for instructors and students and continual learners.
JEDlets are e-teaching tools built for busy instructors who need straightforward and practical information to enhance skills and competencies in a wide variety of subject areas. Designed for adult learners (16 years ), JEDlets are interactive, entertaining and informative...
