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Provided by: Basic Learning Systems, Inc.

Effective Communication/Interpersonal Skills

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  home  : Workplace Skills  : Communication

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Training Provided by Basic Learning Systems, Inc.

You will learn about the causes of communication breakdowns and how to bridge them. This course also explores how one person s behavior can affect a whole roomful of people, and how to choose your words with care for maximum effect, both in person and on the phone.

The e-workbook is full of quizzes and role-playing exercises to improve your communications skills.


Training Avaliability and Delivery

study at homeThis course may be available for home-study
coursewareCourseware may be available for purchase
Contact Basic Learning Systems, Inc. for more information
Course Level:intermediate
Schedule:8 hours
Training Presented in:English

Related Keywords:  communication skills   interpersonal skills 

Training Program Details


The Communication/Interpersonal Skills e- workbook is an ideal training guide for individuals or groups. It includes self-assessment quizzes and role-playing exercises. It will bring greater harmony and efficiency to the office by teaching managers and staff how to:

* Understand effective communication and identify barriers that prevent it

* Assess their own communication style

* Learn how their behavior affects others

* Choose words that are appropriate for each situation

* Use body language to help get their message across

* Learn how to give and receive constructive feedback

* Sharpen their listening skills

* Improve telephone skills

* Create an action plan to continue improving their interpersonal skills

* And much more!


About Basic Learning Systems, Inc. - Training Provider

Basic Learning Systems, Inc. - Since 1980, Basic Learning Systems, Inc. has presented Professional Effectiveness Seminars, providing professional, management, and organizational development services. Combining education, motivation and innovation, our programs have demonstrated proven success in such areas as: creating new corporate visions of customer service at all levels fostering the concept of quality improvement...

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