|
Provided by: Basic Learning Systems Effective Communication/Interpersonal SkillsCommunication |
 |
Training
Provided by Basic Learning Systems
You will learn about the causes of communication breakdowns and how to bridge them. This course also explores how one person s behavior can affect a whole roomful of people, and how to choose your words with care for maximum effect, both in person and on the phone.
The e-workbook is full of quizzes and role-playing exercises to improve your communications skills.
The e-workbook is full of quizzes and role-playing exercises to improve your communications skills.
|
|
Effective Communication/Interpersonal Skills
The Communication/Interpersonal Skills e- workbook is an ideal training guide for individuals or groups. It includes self-assessment quizzes and role-playing exercises. It will bring greater harmony and efficiency to the office by teaching managers and staff how to:
* Understand effective communication and identify barriers that prevent it
* Assess their own communication style
* Learn how their behavior affects others
* Choose words that are appropriate for each situation
* Use body language to help get their message across
* Learn how to give and receive constructive feedback
* Sharpen their listening skills
* Improve telephone skills
* Create an action plan to continue improving their interpersonal skills
* And much more!
* Understand effective communication and identify barriers that prevent it
* Assess their own communication style
* Learn how their behavior affects others
* Choose words that are appropriate for each situation
* Use body language to help get their message across
* Learn how to give and receive constructive feedback
* Sharpen their listening skills
* Improve telephone skills
* Create an action plan to continue improving their interpersonal skills
* And much more!
About The Training Provider: Basic Learning Systems
Basic Learning Systems - Basic Learning Systems offers a wide variety of reasonably priced products and services that target your professional growth in soft skills areas. Our well-known, featured product is the Bull's Eye Business Writing Workbook. It has helped thousands worldwide to improve their skills and confidence levels, as well as add to their value as employees. We offer an optional six-week course to go...
