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Provided by: Basic Learning Systems, Inc.
Dealing with Difficult PeopleClick here for more information or to take this course
Training Provided by Basic Learning Systems, Inc.Every office has its difficult people bosses or staff members who may be good at their jobs but who tend to stir up conflicts, don t pull their weight, or just generally disrupt the smooth flow of operations. This workbook was designed to help your team learn how handle its difficult members.This workbook introduces the main personality types and how to recognize and deal with them. It looks at the reasons why people behave badly, how to disagree without angering them, how to be an agent for change, and much more. Training Avaliability and Delivery
Related Keywords: dealing with difficult people commuincation skills Training Program DetailsThis e-book from Gloria Pincu M.A. will provide you with a thorough understanding of personality types and give you the practical skills to deal with them. You will learn how to:
* Disagree without antagonizing * Diffuse explosive behavior * Identify what makes people behave badly * Assess your own behavioral style * Become a catalyst for change About Basic Learning Systems, Inc. - Training Provider
Basic Learning Systems, Inc. - Since 1980, Basic Learning Systems, Inc.
has presented Professional Effectiveness Seminars, providing
professional, management, and organizational development services.
Combining education, motivation and innovation, our programs have
demonstrated proven success in such areas as:
creating new corporate visions of customer service at all levels
fostering the concept of quality improvement...
More Training from Basic Learning Systems, Inc.
Click here for more information or to take this course | ||||||||||||||||||||||||
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