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Dealing with Difficult People

Difficult People

Basic Learning Systems
Training Provided by Basic Learning Systems Every office has its difficult people bosses or staff members who may be good at their jobs but who tend to stir up conflicts, don t pull their weight, or just generally disrupt the smooth flow of operations. This workbook was designed to help your team learn how handle its difficult members.

This workbook introduces the main personality types and how to recognize and deal with them. It looks at the reasons why people behave badly, how to disagree without angering them, how to be an agent for change, and much more.
study at homeThis course may be available for home-study
coursewareCourseware may be available for purchase
Contact Basic Learning Systems for more information
Course Level:intermediate
Duration:8 hours
Training Presented in:English
Dealing with Difficult People This e-book from Gloria Pincu M.A. will provide you with a thorough understanding of personality types and give you the practical skills to deal with them. You will learn how to:

* Disagree without antagonizing

* Diffuse explosive behavior

* Identify what makes people behave badly

* Assess your own behavioral style

* Become a catalyst for change

About The Training Provider: Basic Learning Systems
Basic Learning Systems - Basic Learning Systems offers a wide variety of reasonably priced products and services that target your professional growth in soft skills areas. Our well-known, featured product is the Bull's Eye Business Writing Workbook. It has helped thousands worldwide to improve their skills and confidence levels, as well as add to their value as employees. We offer an optional six-week course to go...
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