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Provided by: Kirk Miller & Associates, Inc. Work SmarterQuality Management |
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Training
Provided by Kirk Miller & Associates, Inc.
Each and every day, your business balances two seemingly conflicting demands.
On one side are your customers, both internal and external, who expect nothing less than razor-sharp performance, iron-clad deadlines and lightning-fast turnaround times.
On the other side is your profitability, which rests on the ability of your business to control costs, maintain efficiencies through-out the system and keep your customer base growing.
Keeping a balance between those two demands isn't just a worthy goal- it's the key to your organization s competitive edge.
Our Work Smarter facilitated discussions assist your staff in identifying opportunities to optimize processes and working relationships. The net result is a practical, workable, and effective set of behavioral norms that maximize staff strengths and minimize staff weaknesses?
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Work Smarter
Our Work Smarter facilitated discussions assist your staff in identifying opportunities to optimize processes and working relationships. The net result is a practical, workable, and effective set of behavioral norms that maximize staff strengths and minimize staff weaknesses?
Step one:
1. Discuss your Present Business Strategy:
The way you currently do business with each other
systems
processes
relationships
communications
Experiential team building exercises will be used to eaxmine the above issues.
2. Identify current behavioral norms. Map processes if helpful. Rank them on a scale of
1 (negative/destructive/timewaster) to
10 (positive/stimulating/timesaver)
Step two:
Discuss and record your Opportunities
Areas that could be improved and have impact
Step three:
1. Your team s strengths?
2. Your organization s opportunities?
3. How will you maximize your strengths and your opportunities?
4. How will you minimize (Guard against, compensate for) your weaknesses?
5. What specific behaviors (new norms) will you put in place?
Step one:
1. Discuss your Present Business Strategy:
The way you currently do business with each other
systems
processes
relationships
communications
Experiential team building exercises will be used to eaxmine the above issues.
2. Identify current behavioral norms. Map processes if helpful. Rank them on a scale of
1 (negative/destructive/timewaster) to
10 (positive/stimulating/timesaver)
Step two:
Discuss and record your Opportunities
Areas that could be improved and have impact
Step three:
1. Your team s strengths?
2. Your organization s opportunities?
3. How will you maximize your strengths and your opportunities?
4. How will you minimize (Guard against, compensate for) your weaknesses?
5. What specific behaviors (new norms) will you put in place?
About The Training Provider: Kirk Miller & Associates, Inc.
Kirk Miller & Associates, Inc. - Kirk Miller & Associates, Inc. helps firms increase their bottom lines through improving productivity and reducing employee turnover.
We do this by teaching competencies known as "soft skills"--those interpersonal skills that enable people to work together effectively and productively. Soft skills also enable managers to effectively encourage, teach, guide, and delegate to a variety of...
