Performance Management
Managing People
Training
Provided by Performance Evolution, Inc.
This powerful two-day workshop for management teams covers the fundamental principles of human capital management and performance improvement. In the context of the manager s environment, we build a common framework for developing skills in communication, influence, behavioral, conflict and change management. This workshop also explains the use of the Performance Management Tools and explores how they should be applied in the organization.
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Performance Management
At the completion of this workshop, the participant will be able to:
-Describe their personal communication style and how it impacts their ability to influence others.
-Identify five levels of leadership and characteristics associated with each level.
-Discuss various methods of building influence and credibility with employees and co-workers.
-Identify methods of behavioral analysis and discuss techniques of modifying antecedents and consequences that influence people practices.
-Describe their personal conflict management characteristics and desirable methods of resolving conflict.
-Identify the three stages of organizational conflict and describe five methods of managing conflict.
-Describe steps involved in developing an effective organizational change strategy and increase a more resilient workforce.
-Identify steps involved in becoming an effective organizational change agent.
Course Agenda
Each day will begin with registration at 8:30 AM. There will be a lunch break for one hour at noon.
Day One 8:30 AM 400 PM
Why This Horse Won t Drink
Colors of Success
Leadership in Health Care
Becoming A Positive Influence
Day Two 8:30 AM 4:00 PM
Behavioral Analysis
From the Frying Pan into the Fire (Conflict Management)
Walking Naked Through the Land of Uncertainty (Embracing Change)
Who Should Attend?
This workshop is for people whose success depends upon effective communication and influencing the performance of others.
Nurse Managers
Nurse Supervisors
Charge Nurses
EMS Directors
Paramedic Supervisors
Clinical Managers
Any healthcare employee who is responsible for supervising or managing those who directly serve patients.
-Describe their personal communication style and how it impacts their ability to influence others.
-Identify five levels of leadership and characteristics associated with each level.
-Discuss various methods of building influence and credibility with employees and co-workers.
-Identify methods of behavioral analysis and discuss techniques of modifying antecedents and consequences that influence people practices.
-Describe their personal conflict management characteristics and desirable methods of resolving conflict.
-Identify the three stages of organizational conflict and describe five methods of managing conflict.
-Describe steps involved in developing an effective organizational change strategy and increase a more resilient workforce.
-Identify steps involved in becoming an effective organizational change agent.
Course Agenda
Each day will begin with registration at 8:30 AM. There will be a lunch break for one hour at noon.
Day One 8:30 AM 400 PM
Why This Horse Won t Drink
Colors of Success
Leadership in Health Care
Becoming A Positive Influence
Day Two 8:30 AM 4:00 PM
Behavioral Analysis
From the Frying Pan into the Fire (Conflict Management)
Walking Naked Through the Land of Uncertainty (Embracing Change)
Who Should Attend?
This workshop is for people whose success depends upon effective communication and influencing the performance of others.
Nurse Managers
Nurse Supervisors
Charge Nurses
EMS Directors
Paramedic Supervisors
Clinical Managers
Any healthcare employee who is responsible for supervising or managing those who directly serve patients.
About The Training Provider: Performance Evolution, Inc.
Performance Evolution, Inc. -
At Performance Evolution we help our clients harness the
full potential of their organizations by providing targeted solutions that:
Improve individual and organizational performance.
Enhance communication of organizational
objectives.
Manage human capital risk associated with...
