Dealing With Violence In The Workplace

Workplace Conflict/Violence

Online Training Directory
Course description -- More often than we care to admit, society and the workplace are becoming more violent. This course has tools and methods to help the manager or supervisor recognize potentially violent situations before they need attention, and then to take positive action to avoid or eliminate the potential problem. There is a wide array of techniques to help leaders use communication, conflict intervention, and interpersonal skills to diffuse dangerous situations. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't use Netscape or other browsers for this training.
This is primarily online training
on-line e-learning cbt (computer based)This is an online eLearning or CBT training program
study at homeThis course may be available for home-study
coursewareCourseware may be available for purchase
Self DirectedSelf Directed
Duration:flexible
Training Presented in:English
Training Provided by Online Training Directory
  • L asked: Can you please provide me with a trial version of this program or an outline, additional information, etc. Thank you.
  • J asked: i would like to take this on line course
  • E asked: Upon completion of training, is the trainee awarded a certificate? Is there a way to track the trainees' completion or "due date" for additional training?
  • J asked: I would like to receive information on this topic as my facility would like to move towards a violence free and coersion free workplace environment.
  • J asked: I am investigating e-learning training packages for all of our staff in preventing and managing violence and aggresion in the workplace. It would be a basic course. It would have to be completed on-line, take an absolute maximum of hours to complete and preferably written to specification.
  • G asked: wanting to review on line violence in the workplace or aggression in the workplace training. Thanks.
  • L asked: Please send me information on training courses (video, elearning, etc.) available for dealing with workplace violence. My target audience is position-specific, i.e., receptionists and HR personnel. Thank you.
  • M asked: How long is this class? Who is the targeted audience.
  • P asked: Is there any relationship between workplace conflict and the society's peace in general?
  • D asked: My company is interested in the "dealing with violence in the workplace" instructor training. We would like this training as a refresher for our instructors as we provide this training to our customers. Any information you can provide, ie price, method of instruction, instructor experience would be greatly appreciated
  • D asked: Please send info.
  • A asked: Looking to train staff in how to hle Violence Aggression in a health case situation. Would prefer to deliver using the Internet or an Intranet as staff spread over a wide area. Would it be possible to review online learning material on this subject Dealing with Violence in the Workplace Workplace Aggression: Recognizing Aggressive Behaviour Workplace Aggression: Defusing Aggressive Behaviour Detect, Defuse Protect : Preventing Violence Aggression the above look to tbe titles that might be of interest I look forward to hearing from you as soon as possible. .
Dealing With Violence In The Workplace
Dealing With Violence In The Workplace


Outcomes:
Upon completion of this course, students will be able to: -- Define workplace violence. -- Understand the parameters of violence. -- Know the causes. -- Watch for early warning signs. -- Reduce risk. -- Recognize organizational contributors. -- Develop preventative measures. -- Implement a prevention plan. -- Train all employees. -- Manage potentially violent situations. -- Deal with disruptive behavior. -- Defuse violent situations. -- Activate a violence response plan.


Assessment:
Each course ends with a 20-question test made up of 10 true/false questions and 10 multiple-choice questions. If the Student achieves a 70% or higher on the test, then the training allows them to print out a Certificate of Completion. This test may be taken as many times as the Student wants during the licensed, on-line access period. No other testing or tracking is provided and, due to the personal nature of some of the skills tested, these scores are not recorded or tracked (besides the student themselves being able to print the certificate if they score >70% on the optional test). The test is not required to complete the course, but is an option, chosen at the student's discretion, should they desire to attempt to gain the Certificate of Completion.
Course Information (see above or below lessons, outlines, activities, etc.)
Strategy 1: DEFINE Workplace Violence. Tip: Understand the parameters of violence. Understand the term "workplace violence". Notice abnormal behavior. Identify unacceptable behavior. Tip: Know the causes. Detect substance abuse.

Contact Hours: 24

About The Training Provider: Online Training Directory
Online Training Directory - JER Online (JER Group, Inc.) lists over 1000 , cost affordable, non-credit Courses and Certificates in its own proprietary online catalog. We are always adding "more courses...all the time " to a growing inventory. The courses and certificates that comprise JER Online s course catalog are developed by (1) JER Online, (2) a growing number of accredited .edu partners and by (3) corporate...
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