Course description -- You might have the feeling that your employees are scared of you because of your position. As an executive who is concerned about your organization, it is up to you to gather feedback from your working level employees and to build trusting relationships throughout the organization. This course offers suggestions and techniques for building up the communication highway between you and your employees. You will learn ways to open up more to your employees as you see things through their perspective. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't use Netscape or other browsers for this training.
Training Avaliability and Delivery
This is primarily online training
This is an online eLearning or CBT training program
This course may be available for home-study
Courseware may be available for purchase
Self Directed
Contact Online Training Directory for more information
PIN code provided for this course allows unlimited on-line access for 90 days. You might have the feeling that your employees are scared of you because of your position. As an executive who is concerned about your organization, it is up to you to gather feedback from your working level employees and to build trusting relationships throughout the organization. This course offers suggestions and techniques for building up the communication highway between you and your employees. You will learn ways to open up more to your employees as you see things through their perspective. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't use Netscape or other browsers for this training.
Outcomes:
Upon completion of this course, students will be able to: -- Capture the value of direct communication. -- Break down traditional barriers. -- Provide employees with a management view. -- Demonstrate senior management commitment. -- Gain a fresh perspective on issues. -- Select appropriate communication methods. -- Hold one-on-one employee interviews. -- Use small groups to discuss issues. -- Make the most of general staff meetings. -- Manage by walking around (MBWA). -- Maintain your credibility with employees. -- Follow through on commitments. -- Expand your employee communication network.
Assessment:
Each course ends with a 20-question test made up of 10 true/false questions and 10 multiple-choice questions. If the Student achieves a 70% or higher on the test, then the training allows them to print out a Certificate of Completion. This test may be taken as many times as the Student wants during the licensed, on-line access period. No other testing or tracking is provided and, due to the personal nature of some of the skills tested, these scores are not recorded or tracked (besides the student themselves being able to print the certificate if they score >70% on the optional test). The test is not required to complete the course, but is an option, chosen at the student's discretion, should they desire to attempt to gain the Certificate of Completion.
Course Information (see above or below lessons, outlines, activities, etc.)
Strategy 1: CAPTURE the Value of Direct Communication Tip: Break down traditional barriers Eliminate chain of command distortion Forge direct lines of communication Tip: Provide employees with a management view. Acknowledge communication challenges.
Contact Hours: 24
About Online Training Directory - Training Provider
Online Training Directory - Workforce and Continuing Ed online courses are offered at basic, intermediate and advanced levels. Going beyond basic training provides a deeper and more educationally rewarding learning experience, especially for students who wish to advance careers or initiate new ones. For the general lifelong learner we continue to offer "fun to learn" single, stand-alone courses.
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