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Provided by: Online Training Directory Mastering Cold CallsTelephone Techniques |
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Course description -- There are some specific strategies that can help a sales person become more confident and competent in making cold calls, and this course has them. It describes both the technical and the psychological techniques and methods to help you overcome your apprehension and conduct a call that gets results. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training.
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Training
Provided by Online Training Directory
- R asked: please send me information about this course ie. pricing, sample etc
- S asked: price, durations, etc.
- S asked: how much does this course cost?
- P asked: I have a sales person that "freezes" when making a cold call on the phone. Specifically how is this addressed?
- asked: Please send pricing information.
- E asked: I would like to know how to make calls to customers and tell them about what i have to offer the
- L asked: Is there courseware avaiable for this course?
- E asked: How much does this cost?
- S asked: Details abour on-line training
Mastering Cold Calls
Mastering Cold Calls
Full Description
Outcomes:
Assessment:
Course Information (see above or below lessons, outlines, activities, etc.)
Strategy 1: PLAN for Effective Cold Calling. Tip: Begin with basic preparation. Set a schedule for cold calling. Organize your workspace. Target your customers. Set your calling goals. Minimize the sales cycle. Tip: Develop your presentation techniques.
| PIN code provided for this course allows unlimited on-line access for 90 days. There are some specific strategies that can help a sales person become more confident and competent in making cold calls, and this course has them. It describes both the technical and the psychological techniques and methods to help you overcome your apprehension and conduct a call that gets results. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training. |
| Upon completion of this course, students will be able to: -- Plan for effective cold calling. -- Begin with basic preparation. -- Develop the presentation technique. -- Grasp the fundamentals of cold calling. -- Generate trusting relationships. -- Maintain a winning mindset. -- Understand the dynamics of cold calling. -- Focus on needs and satisfaction. -- Activate the plan. -- Break through initial barriers. -- Recognize concerns. -- Move to resolution. -- Be specific in follow-up. |
| Each course ends with a 20-question test made up of 10 true/false questions and 10 multiple-choice questions. If the Student achieves a 70% or higher on the test, then the training allows them to print out a Certificate of Completion. This test may be taken as many times as the Student wants during the licensed, on-line access period. No other testing or tracking is provided and, due to the personal nature of some of the skills tested, these scores are not recorded or tracked (besides the student themselves being able to print the certificate if they score >70% on the optional test). The test is not required to complete the course, but is an option, chosen at the student`s discretion, should they desire to attempt to gain the Certificate of Completion. |
Contact Hours: 24
About The Training Provider: Online Training Directory
Online Training Directory - JER Online (JER Group, Inc.) lists over 1000 , cost affordable, non-credit Courses and Certificates in its own proprietary online catalog. We are always adding "more courses...all the time " to a growing inventory.
The courses and certificates that comprise JER Online s course catalog are developed by (1) JER Online, (2) a growing number of accredited .edu partners and by (3) corporate...
