Negotiating for the Sales Professional
Negotiation Skills
Training
Provided by Online Training Directory
Course description -- An effective sales professional knows how to meet customer needs while assuring reasonable terms and profit for his or her own company. This course has techniques for identifying customer expectations and determining how to meet them in a way that both parties are satisfied by the results. There are checklists and discussion guidelines to help a sales professional master this essential communication skill. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training.
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Negotiating for the Sales Professional
Negotiating for the Sales Professional
Full Description
Outcomes:
Assessment:
Course Information (see above or below lessons, outlines, activities, etc.)
Strategy 1: PLAN for Success. Tip: Develop an action plan. Know your current position. Set your sales objectives. Tip: Clarify your customer''s needs. Ask questions. Match customer''s needs to yours. Define your customer''s buying process.
| PIN code provided for this course allows unlimited on-line access for 90 days. An effective sales professional knows how to meet customer needs while assuring reasonable terms and profit for his or her own company. This course has techniques for identifying customer expectations and determining how to meet them in a way that both parties are satisfied by the results. There are checklists and discussion guidelines to help a sales professional master this essential communication skill. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training. |
| Upon completion of this course, students will be able to: -- Plan for success. -- Develop an action plan. -- Clarify the customer’s needs. -- Use an effective pricing strategy. -- Build rapport. -- Understand his strengths. -- Understand the customer’s style. -- Develop an effective proposal. -- Gain commitment. -- Identify and clarify the gaps. -- Stay on course. -- Create winning results. -- Close the sale. -- Ensure lasting relationships. |
| Each course ends with a 20-question test made up of 10 true/false questions and 10 multiple-choice questions. If the Student achieves a 70% or higher on the test, then the training allows them to print out a Certificate of Completion. This test may be taken as many times as the Student wants during the licensed, on-line access period. No other testing or tracking is provided and, due to the personal nature of some of the skills tested, these scores are not recorded or tracked (besides the student themselves being able to print the certificate if they score >70% on the optional test). The test is not required to complete the course, but is an option, chosen at the student`s discretion, should they desire to attempt to gain the Certificate of Completion. |
Contact Hours: 24
About The Training Provider: Online Training Directory
Online Training Directory - Workforce and Continuing Ed online courses are offered at basic, intermediate and advanced levels. Going beyond basic training provides a deeper and more educationally rewarding learning experience, especially for students who wish to advance careers or initiate new ones. For the general lifelong learner we continue to offer "fun to learn" single, stand-alone courses.
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