Influence Your Customer to Take Action and Buy
Closing the Sale
Training
Provided by Online Training Directory
Achieve the right personal chemistry throughout the selling process.
Selling is a balance of give and take.
You give your customer what they want to know about your product or service can do for them, and then they `take` it from you in exchange for a price. Most often referred to as closing, you ask them to make a decision by suggesting they take action. According to the old school of selling, "getting action" is closing. But the word "closed" establishes an incorrect mind set for anyone who sells, since there`s nothing else to consider if you "close" a sale. Ideally, you want to think of helping the customer to buy. In this way you are "opening" ways to build a relationship and build business. Taking action is a natural part of the sales process, and each salesperson usually has a few ways to help the customer make a decision.
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Influence Your Customer to Take Action and Buy
Outcomes
Key points include: -a review of steps in the sales process that naturally lead to a favorable decision; -when and how to ask for the order; -alternative formats for asking for the business and -the importance of follow up after the sale to keep customers coming back.
Assessment
A short assessment will determine your understanding of the points covered.
This course has 5 sessions.
Contact Hours: 5
Key points include: -a review of steps in the sales process that naturally lead to a favorable decision; -when and how to ask for the order; -alternative formats for asking for the business and -the importance of follow up after the sale to keep customers coming back.
Assessment
A short assessment will determine your understanding of the points covered.
This course has 5 sessions.
Contact Hours: 5
About The Training Provider: Online Training Directory
Online Training Directory - Workforce and Continuing Ed online courses are offered at basic, intermediate and advanced levels. Going beyond basic training provides a deeper and more educationally rewarding learning experience, especially for students who wish to advance careers or initiate new ones. For the general lifelong learner we continue to offer "fun to learn" single, stand-alone courses.
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