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Provided by: Online Training Directory

Selling the Way Your Customer Buys

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  home  : Business and Management Skills  : Sales  : Building Relationships

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Training Provided by Online Training Directory

Learn how to read your clients,adapt your presentation and build a solid business relationship.

Training Avaliability and Delivery

This is primarily online training
on-line e-learning cbt (computer based)This is an online eLearning or CBT training program
study at homeThis course may be available for home-study
coursewareCourseware may be available for purchase
Self DirectedSelf Directed
Contact Online Training Directory for more information
Schedule:flexible
Training Presented in:English

Related Keywords:  sales   marketing 

Training Program Details


Selling the Way Your Customer Buys


Full Description
Effective client reading requires careful observation and
listening skills. At the core of an effective sales relationship
is the ability to act as a consultant who solves problems.
Whether you spend six months or six minutes with
someone, today’s buyers expect you to show you care,
to pay attention to their unique needs and to
help them to buy rather than leaving them feel
like they were sold. Big difference. As product
differentiation becomes more difficult, what people
base their decision on is the added value of the
relationship and the service during and after the
buying experience. By adopting this attitude and
putting it into your selling style, you’ll have
customers coming back and referring others to you.



Outcomes:
Among the key points are:
+ 4 behavioral styles of buying;
+ the 3 main language patterns of visual, auditory and kinesthetic;
+ pacing and attending to the language pattern you detect;
+ how to position benefits instead of features when handling objections;
and
+ how to actively listen.


Assessment:
A short assessment will determine your understanding of the points covered.
Course Information (see above or below lessons, outlines, activities, etc.)
This course has 5 sessions.

Contact Hours: 5


About Online Training Directory - Training Provider

Online Training Directory - Workforce and Continuing Ed online courses are offered at basic, intermediate and advanced levels. Going beyond basic training provides a deeper and more educationally rewarding learning experience, especially for students who wish to advance careers or initiate new ones. For the general lifelong learner we continue to offer "fun to learn" single, stand-alone courses. We look forward to...

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