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Provided by: Online Training Directory How to Serve Your CustomerCustomer Service |
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This course explores how to create better customer service in a variety of atmospheres and locations.
This course explores how to create better customer service in a variety of atmospheres and locations.
The course works for the beginning worker or management level.
This course explores how to create better customer service in a variety of atmospheres and locations.
The course works for the beginning worker or management level.
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Training
Provided by Online Training Directory
- W asked: i want to know abour tips on how to satisfy customers
- D asked: Please send more information on retail customer service course for big-box type stores. Include pricing please. Thank you.
- K asked: What is the cost of this course?
- J asked: Would like more information on this class. Cost, how long it takes etc.
- A asked: Tell me more about this course
- D asked: I would like some training on great customer service and product sales
- P asked: Hi, I am looking for some information on the above topic. I am the Dir of Food and Beverage at the in and would appreciate a call back at -- by some one incharge. Thanks.
- S asked: can you tell me how to serve customer who is responsibel person we can comlait that person
- asked: tips to serves customers
- asked: tips to serves customers
- asked: How much is the course and can multiple people take it at the same time? Thank you.
- L asked: Thank you for the mail yount to me. Please I need to clarify this;what we need is an instructor-led courseware for trainers and students alike I will want to hear how we could move this further. Thank you Lekan badedjo
How to Serve Your Customer
Outcomes Assessment consists of several essay style questions where the student analyzes customer service situations and how to improve them based on ideas learned in the course. Assessment Outcomes include: 1. Student will be able to identify their own weak customer service areas. 2. Student will identify what they see as weak customer service. 3. Student will learn ways to improve their customer service level. 4. Student will learn ways to improve their communication level. Week 1 Week 2 Week 3 Week 4 In week 1, students explore their own good and bad customer experiences. They will look at what worked and what did not work for them in their own experiences. In week 2, students will identify their own customer service areas that need improvement. In week 3, students will learn ways to improve their customer service and communication levels. In week 4, students will complete several exercises exploring analysis of customer service situations including how they would handle the situation and what improvement is needed. Contact Hours: 12
About The Training Provider: Online Training Directory
Online Training Directory - JER Online (JER Group, Inc.) lists over 1000 , cost affordable, non-credit Courses and Certificates in its own proprietary online catalog. We are always adding "more courses...all the time " to a growing inventory.
The courses and certificates that comprise JER Online s course catalog are developed by (1) JER Online, (2) a growing number of accredited .edu partners and by (3) corporate...
